Lan Kwai Fong Hotel
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How has this hotel rated in the past?
- Minbar in room
- Room service
- Wireless internet connection in public areas
- Reduced mobility rooms
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TravelPod Member ReviewsLan Kwai Fong Hotel Hong Kong
Highly recommend staying here. Service was excellent. Rooms were clean and the location very central on Hong Kong Island.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
I have stayed at this hotel several times. It is very well located in Central near Lan Kwai Fong. The rooms are very comfortable and the views from the upper floows are great. I will continue to stay here on future trips.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Lan Kwai Fong Hotel Hong Kong
Good location and pleasant stay
The location of LKF hotel is quite strategic. The hotel is located uphill so i would advise travelers with heavy luggage to take a taxi to the hotel rather than the train. It's about 10 minutes walk to the train station.
We stayed in the LKF hotel for 3 nights. We got the Deluxe Harbour Room so we had a nice view. The room is small but adequate for 2 of us. It's clean and had complimentary tea/coffee making facilities. It had a well-stocked mini bar and i recommend that you take a look at all the items and report any missing or used items to front desk the moment you check in to avoid any misunderstanding during check-out. Generally, it was a nice and comfortable room, although the bed was a little too hard for me. Nonetheless, I still slept well.
Breakfast was not included in our package. We still went down to their little breakfast area to check it out. Well, if you are there for work and want a quick bite (and not too picky) then this is a place for you. It serves omelettes, cold cuts of ham, cheese, toast, coffee, tea. But if you got some time to explore, there are a few coffee shops around the hotel that serves cheap and nice HK breakfast items like french toast, Macaroni in soup, sausage, egg and ham with toast, porridge... There is also a morning market near the hotel where you could buy some fresh fruit. For all the other meals, there are plenty of great food around the hotel. The SOHO area is just 5-10 minutes walk away with an array of international cuisine. Lot's of local eateries around the hotel.
In terms of shopping, I didn't manage to find major shopping centers around the hotel probably because it's located near offices. However, i found many interesting antique shops around the hotel. Since the hotel is quite close to the train station, shopping is just a few train stops away!
Hotel staff were helpful, friendly and polite. They greeted me when they see me in the lift. On the day we left, they helped us called a taxi to the airport. The taxi was caught in traffic further up the hill and the hotel staff helped us carry 2 of our luggages uphill to the taxi. There was a little traffic congestion outside the hotel but he assured us we'd get to the airport on time.
I enjoyed my stay in this hotel and would definitely stay here again.
Small boutique hotel in the thick (just out of the thick) of Hong Kong's entertainment and shopping district. You can walk everywhere from here. For the price of AUS$140 a night including breakfast it is fantastic. Small chic rooms are of sexy Asian traditional decor. Apparently the whole boutique hotel thing hasn't really hit Hongkers yet (if you can call a 30 story hotel boutique). It had only just opened a month or so prior to us arriving so we were lucky that all the amenities were brand new. I am sure this little uber chic hotel will look tired and warn in a short time as fitting and fixtures did look a little on the cheap side. None the less it was great for us. I would recommend this hotel and location to anybody that is going within the next 12 months.
Great value for money
This hotel was excellent value for money. Rooms are standard size for HK (ie small) but tastefully decorated. Location was convenient and walking distance to everywhere we needed to go. Small problem at check-in, they didn't have a record of our internet booking, luckily I took my paper receipt! We've stayed in many hotels in HK but we will definitely be back to this one!
Innacurate website, poor facilities, bad service
I have been visiting Hong Kong each year since 1998 and this is without question the worst hotel that I have ever stayed in.
First of all please be warned that this hotel is NOT located in Lan Kwai Fong - it is about 15 minutes walk away.
The lobby is tiny, the bedrooms are very small and the bathroom is the smallest I have ever seen. Also there was no bar or restaurant in the hotel when I stayed there (in May).
The staff seemed very unmotivated and had a poor understanding of English. They badly need to be sent on a customer relations course immediately.
My jacket also "disappeared" during my stay and I was basically told that it was not taken by any member of the hotel staff and was not in the lost and found department............so it was a case of tough luck sir!!! No effort on the part of the manager to sort out the issue.
That aside, there is quite honestly nothing that I would recommend about this hotel. Definitely should to be avoided.
Great Boutique Hotel with Great Customer Service
My boyfriend and I have just returned from Lan Kwai Fong Hotel recently and have enjoyed our stay very much. We will definately be staying there again in our next visit.
The reason we initially chose this hotel was the location - being close proximity to our relatives and the convenient to all major transport especially the Airport Express. On our arrival - we were welcomed by all the staff at the Receptions Area - they processed our check in efficiently with minimum delays. Our lunguage were delivered by the porter. We were a bit suprised of how small the room was - then again we are in Hong Kong - so we understand how expensive lands are overthere - took couple of day to get used to - but at the end we only sleep there after all. The Bed was very comfortable - very firm mattress - it was our first trip oversea without waking up with an aching back. We were a bit worried when the hotel said they only have double bed and have no queen bed. We soon realised that their "Double" bed is same as what we called "Queen Bed".
The Bathroom was tastefully decorated. Excellent shower with massager and superb water pressure - great after a long flight and a day of travel. The Gym has great facility - all you really need while you are travelling. For those who hanging out for aerobics and circuit classes - there is massive Fitness First Gym 2 mins walk down the road. The staff at this hotel were very friendly, courteous and helpful - nothing is a problem. Despite what anyone say in previous Reviews - we would highly recommend this hotel to anyone and we certainly be staying at LKF Hotel in our next visit!!!!
Is not technically in LKF!
The hotel actually about a 8 minute walk away from Lan Kwai Fong and in between Central and Sheung Wan. Its located in a old district of Hong Kong, at the foot of Soho, the ambience of the area is very evocative of the film Chungking Express and In the Mood for Love.
The taxi we took seemed to know where it was, but I did say the address in my very bad Cantonese. "Gow Yue Fong" is the transliteration; otherwise print out an online street map, the hotel is on the corner of Gow Yue Fong and Aberdeen Street
The hotel itself is actually half of a residential block. 2,3 4 floor were still undergoing refurbishment when we stayed. Although its on the doorstep of the financial district, the area is very "lived in". Traditional and chic HK jostle side by side amongst the narrow streets. I personally love the area, full of character, history and charm. It can get very quiet at night apart from Lan Kai Fong) but it's completely safe.
The LKF hotel wants to be a hip and trendy Boutique hotel. The small reception (probably the smallest I have ever seen) tries to impress with sleek modern chinese inspired design. Its ok, not particularly well executed or anything amazing imo.
Check in was painless enough, the cityview superior room we originally opted for was too small! So we immediately upgraded to the deluxe which was a lot bigger and more comfortable for a long stay. The room itself was well appointed, robes, slipper, toiletries, broadband was free due to my longstay package. Again the decor wasn't really to my taste, but at least it was new.
We had breakfast included, but the selection was pretty terrible (good coffee though). Gym was small and always empty. The service itself was very local, their English was not brilliant but they tried. Personally we didn't have any problems, but I did see the staff being rude to certain customers. Everyone seemed very inexperienced; I saw a senior manager type once in my whole stay. One morning we didn't pick up a wake up call until the 3rd attempt, the staff member asked us sarcastically "if we were up yet?" That made me chuckle! So different from the wakeup calls at the Island ShangriLa.
There were lots of places to eat and see in the immediate area. Antique shops, art galleries along Hollywood Road and various local fashion boutiques and trinket stores
around Soho. Check out local fashion jewellery designer called "Chocolate Rain" and of course there are the bars, clubs and restaurants around Lan Kwai Fong. Both Sheung Wan and Central MTR stations were about 5 minutes walk away.
This place is a good deal if you need to stay on Hong Kong Island, if there are 2 of you, go for a deluxe room.
Satisfactory but a lot of room for improvement
I really like the locatin of this hotel. It's close by SoHo and Lan Kwai Fong and not too pedestrian, which is what I like. However, I found the front desk service very mediocre, I'm not going to name who but a male staff was basically rude.
I was very shocked when I entered the room, it's so small that no more than 4 people can stand inside it!!! When I looked into the bathroom, I realized why the room was so tiny, coz it's a handicap accessible room which the bathroom was basically bigger than the room. To make it worst, there was a sewer probelm, the water accumulated so quickly that the entire bathroom bacame a resovir within minutes. I cannot even use the batheroom after taking a shower!!! Since it's a handicap accessible roon, everything was designed in a way that's very diffucult for non-handicap to use. I cannot even wash my face within straining my neck!!! When asked to change room, I was told they had a full house and wouldn't be able accomendate me until 2 days later. I'm really pissed with the way they handled this. I was staying there for 2 wks, and that was how they treated their guests??!! Putting me in that room without explaining and assumed I'm OK with that??!! Like someone mentioned here before, they had that "I don't care" attitute.
The bed was hard like a piece of rock also.
Stylish but Hard to FInd!!
I stayed at the Lan Kwai Fong Hotel in April 2006.
This hotel was extremely hard to find even though I had the address written down, in english. The main reason for this is that the Lan Kwai Fong Hotel is not really in the Lan Kwai Fong District, this is just a marketing ploy. That said, it is not far away. Try to have the address written down in Chinese if you are catching a Taxi.
The rooms in this hotel are very small, but what they lack in size the make up for in style. however I would recommend the room is most suitable for single occupancy.
The service in this hotel leaves a lot to be desired. I arrived at 2:30pm to check-in was told that a room would not be ready for 1 hr, there were about 10 other guests also waiting for rooms. When I returned 2 hrs later i still need to wait a further 15 minutes.
Would possibily stay again, but would hope for an improvement in the service.
Above all, this stylish boutique hotel indeed is outstanding as compare to those normal and high class hotel. As it has an Asian theme throughout the hotel from reception to the staff uniform and room layout, but the outlook was not done yet as it is still under construction. The location was great as it is very accessible to various restuarants and shops in the SOHO area. But of all is the hotel staff service standard I am displeased with, they are not friendly and when I encounter problem, they ignored and did not really care about the guest welfare at all. Lastly, I will go back and stayed with LKF hotel unless the service standard would improved.
Great Location, Great deal, Geat Place
The LKF hotel just opened at the beginning of march of 2006 about a week or 2 before I visited and they were still doing construction on the outside and lower floors but I was thoroughly impressed with it. It was literally steps from soho, lan kwai from, and central. This was perfect for me because I was in HK for work so I had to walk to central every morning) but in the evenings and weekends, all the great eating and shopping areas were steps away! The hotel is a boutique style hotel and the rooms all have an asian theme. It was VERY clean and the rooms were actually a decent size! The price was more than reasonable too especially for the area. The service was quite good too. The staff were extremely pleasant to deal with and helpful! The only problem I had was taxi drivers were not familiar with the place and there was no sign up with the hotel name, so they brought me to lan kwai fong instead. If you do stay here, print out the map and the phone number so the taxi driver can call them for directions, or tell them "gow yu fong" - i don't know what that means but the taxi drivers found it just fine after that! Highly recommended and will definately stay there again!! :]