Lake Buena Vista Resort Village & Spa
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Vi ankom Lake Buena Vista Resort i går (tirsdag 2.juli) rundt 15.00, etter en klissvåt kjøretur i fra Jacksonville. Vi antok at leilighetshotellet var fint, såpass hadde vi fått med oss av Hotels.com sine anmeldelser, men du verden så mye finere det er her enn vi hadde trodd. Leilighetshotellet er kåret til topp …
Well what can I say – the contrast.
Welcome to American the land of everything and way too much!
As everyone was a little dazed the
first morning and we had no food yet it was decided we would hit the
Subway – a sandwich shop, 'easy' we thought. Not entirely true.
What we'd forgotten is that this is the land of …
This was one of the best trips ever. We travelled Virgin Atlantic from Gatwick to Orlando and had lots of entertainment and lots of food and drink on the flight. To start off with, we took the free shuttles to Universal Studios and Disney Parks. The infamous 'Universal' Sign The Dr Suess Roller Coaster At Universal, we went to the Studios Park on …
... like 'card' to the Mancs. So the confusion goes both ways. Travelling is not the ball ache for me that it is for some. I can lose myself in books, music, films, personal reflection, people watching and the transience of it all. I reckon I'm not alone too. Most seasoned travellers probably do the same but the ones for whom the trip is a one-off, you see their stress, anxiety and "I just want to get this bit over with". Yes, it's a long day and a long way. But ...
... wouldn't be fixed until noon. I headed back to the room, rested a bit, and then showered and packed, and Holly and I headed down for breakfast at 6AM. We sat with Michael there, who had ordered some coffee. We were soon informed that the breakfast buffet was open and we all headed downstairs. Michael did a masterful job of carrying his pot of coffee and cup down the stairs to the restaurant below, without spilling a drop. He assured the the servers ...
How has this hotel rated in the past?
- Swimming pool
- Fitness/Health center
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Lake Buena Vista Resort Village & Spa Orlando
We have just returned from a fabulous trip in orlando. One of the highlights was our stay at Lake Buena Vista Resort Village. I had booked the trip in March and had been reading the reviews everytime I went on the trip advisor site. Some of the reviews talked about how terrible the service was. I must say we were pleasantly suprised. We arrived on the 7th of June very late. The resort was sold out and we were given a 3 bedroom ( we had booked a 2 bedroom). Some of the ammenities were missing and you could tell no one had ever stayed in the condo. Ray was working that night and we reported it. He was very pleasant and accomodating and did everything he could to rectify the situation. He said he would have us moved to another condo the next day. I called and talked to Manuelita the next morning and she informed me that she had a condo ready and to get the key and let her know if everything was ok. She told us if we liked it we could take our time moving.
We had been researcing this website since Dec. 05 regarding this property. We stayed for 5 nights (May 29-Jun 2, 2006). The place is extremely convenient to the Disney Parks (one exit away). We originally booked a 2 bedroom, when we checked in we found that the 55" TV was missing from the Living Room and were concerned about getting charged for a missing TV so immediately we called the front desk. Within minutes we were given a 3 Bedroom Unit which is spacious, clean and quite amazing for the price we paid. The first night my husband went to use the Jacuzzi (which is also huge) and found that the power would not turn on. We called the front desk, within 10 minutes they had a repair man up to the unit and we come the find that the motor was taken out!!! He put a new one in that day and it worked great the remainder of our stay.
This was a wonderful hotel for a short stay. The location is just a couple of minutes from all of the Disney parks, though a little difficult to find. You'll take exit 68 off of I-4 (SR 535), then head south on SR 535. Turn left at the light with the factory outlets on the left that have a large tv-screen type sign. The hotel is behind these outlets. The room was impeccably clean, and exceedingly nice for the price. Two jacuzzi tubs in the 3 bedroom, 3 bath apartment-style room. Front desk was friendly and efficient. Housekeeping costs extra, so for a longer stay expect to pay around $20 every time the room needs freshening up. For a long weekend with larger group that values its privacy, it couldn't have been better.
Let's start out with whats good about the resort. We stayed in a 4 br 4 ba unit. Perfect for our large group, everything was new fresh and clean.Can't complain at all about the accomodations. Now lets move to whats bad. THe service at this place is absolutely the pits.No one wears uniforms so you never know who you are dealing with. For security reasons, Id like to know who employees are. The ladies at the front desk are less than friendly and not very helpful at all. When I made my reservation, I specifically made it for the Grand Cayman unit (the larger of the 4 br units) I needed the space b/c we had a lot of kids traveling with. When I checked in, I reminded the clerk that my reservation was for the larger unit but she gave me the smaller unit anyway.I guess she didnt think I knew what I had paid for. When I questioned another clerk later, we were moved to our rightful unit. Later that evening I noticed a colony of ants in one of the bathrooms, I called the front desk and I asked if someone could spray the bath. I was told that he couldnt leave his post and there was no one who could help me that night, that Id have to wait til morning. He then asked me if I had left some food out. I told him no, we dont usually eat in the bathroom! I was concerned about the number of ants and with all the kids I didnt want anyone to get bit so I drove to Walmart , bought some Raid and sprayed. Bug spray is something the hotel should have on the premises. If I had this problem, Im sure others did as well especially since the hotel had the doors to the trash room locked and was instructing its guests to put trash outside the door. On our 4th night, we returned to our resort to find the there had been some kind of water main break.The place looked like a tornado had been through it. The 8th floor (where we were staying) was determined to be unsafe for human occupancy. So we were moved to a smaller unit. The guy who was at the desk when we returned w/6 young kids at midnight was not very helpful and kept saying nothing was his fault. I knew that he wasnt the cause of the pipes breaking but safety and maintenance IS a responsibility of the hotel, and he didnt own up to their responsibility. When we stepped off the elevator on the 8th flr, it looked like a war zone, gaping holes in the ceiling, peeling paint, big blues industial size blowers everwhere. It was a mess. It was inconvenient to say the least. The next morning, I went to the front desk b/c we didnt have enough towels (we had left our towels in the old unit) I was told that I would have to pay for them b/c thats what the washer/dryer was for. I told the clerk that I had been moved at midnight the night before, we were in a larger unit where we had more towels to begin with and we had laundered what we had. She gave me 2 bath towels and told me I'd have to pay for the rest. Where was the service? This place was not ready for customers but they were operating anyway. They didn't care about how inconvenient all of their problems were to me and my family. I hope they get it together. I wont be back though. A true test of a hotel is how it treats its customers when dealing with a crisis. This place failed miserably.
We have just returned from our stay at this marvelous resort and would highly reccommend it to anyone and everyone. Our 1 week stay (Apr 25-May2) was fabulous. We had a 3 bdrm/2bath condo for 5 adults and 2 children. Very spacious and I do believe we were the first tenants so everything was brand new......an extra bonus. The location couldn't have been any better. Five minutes from Disney; an outlet mall in our "back yard"; a Walmart and Target Super Centre just minutes away for ALL your shopping needs.
Loved it: GORGEOUS
What a fabulous place. The room was immaculate. The pool was clean. The ammenities are what any family should have. We would stay here again in a minute!
We stayed April 5-8, 2006. We booked the unit in late December 2005 directly through the hotel and were informed that everything (pool, restaurant, fitness center, gift shop and game room) except the spa would be operational by the time of our visit. The only amenity we intended to use was the pool area.
Our stay was March 11-18,06. The room/condo was absolutely great! We had reservations for a 3/2 condo, but we were given key cards for a 2/2 setup. The front desk corrected the misunderstanding immediately with no hassle. We knew the resort would still be in major construction, but the price was great for the accommodations, besides we needed a place to recover after all-day-and-into-the-evening Disney days. The beds were comfortable, the bathrooms were spacious and nice. It was wonderful to rest in such a setting. We didn't pay for the daily cleaning. We washed the hotel towels ourselves. The condo did have a very good washer/dryer combo, and we had already prepared to do our laundry instead of packing for 8 days. We did ask for additional wash cloths (4 were in a condo for up to 8 people and we had 6 people). The front desk had only a few bath towels handy and didn't offer much help with the bath cloth problem. We had a nice nighttime view from our balcony. On the downside of things-- twice we had to have our room key cards reactivated ( a real inconvenience at 11:00 or 12: 00 at night), TOO many Parking Spaces made for compact automobiles (several SUVs, minivans, and full-size cars had to take up two parking spaces or risk serious dinging). Even though we didn't pay for housekeeping, we thought we would at least see someone vacuuming the common areas, not once, and the floors could have used the vacuuming. Internet access cost $0.25 a minute in the lobby. No general info. sheet given to you -- what to do with your trash, how to leave the condo when you check out, any pertinent info. you might need. You're left to guess and ask, hoping you don't forget something. Our stays at other similar accommodations provided us with such info. We would have been disappointed had we paid full price. Will we stay again? Yes, with a good price/deal.
This could turn out to be a great alternative to all the resorts but right now (March '06) they have some bugs to work out.
I just returned from a weekend at the new Lake Buena Vista Hotel and Spa (Feb. 17-19,2006). I started planning this trip (for my husband, 2 very good friends of ours and myself)about 2 months ago and this particular weekend had pretty high rates at the places where I wanted to stay (i.e.- Marriott World Center, Caribe Royal, Hyatt Cypress Grand, Disney Wilderness Lodge etc). We were not going to have our kids (once in a blue moon), so we wanted to splurge just a little.