Don't go!

My husband and I checked into this four-star hotel for a Barcelona weekend break. We normally would stay at budget places, but for the occassion wanted to have a special weekend.

After check-in, we wanted to try our bubble bath in the room (one of the reason we decided to go for that hotel). When activating the bubbles a lot of dirt came into the water. When complaining about this, we changed rooms to find the next bubble bath not working at all. So we changed again, but unfortunately ending up in a room with a functioning bubble bath, but facing the street, which is extremly noisy.

Worst of all however is the underground that runs below the hotel building and feels like a minor earthquake. Bear in mind that the underground runs from 5am to 1am and that in a high frequency!!!

For the rest, it is brilliantly located...

For your Barcelona stay I recommend Hotel Axel - although being a gay hotel, you feel completely at ease as a hetero person and the staff is just excellent!

Not a four start

I stayed at the Laietana Palace for a weekend of sightseeing. It is definitely not what I would consider a four star hotel.

The walls were scratched with chipped paint, unreliable dated elevators, moldy bath, disfunctional airconditioning. Overall feeling was a 2-3 star in service and quality.

The room was strange in that the windows were skylights with broken curtains.

The location of the hotel is good, but there are plenty of other better options in the three star range that would be much better and probably for a better price.

Nice enough Hotel

We honeymooned here in Dec 2002

Nice enough Hotel, smaller room than expected and problems with air conditioning. It was a bit noisy but nothing more than any bustling city hotel.

Great location, 10 mins walk to Las Ramblas, Placa De Catalunya and the marina. Plenty restaurants and bars nearby.

All in all a good base to see a great city.

Fine place

happy to say that my stay here was fine, yes i could hear the train from time to time but nothing that was irritating to me or my partner.

staff were very friendly and helpful, and under 10 minutes to la ramblas! nice stay and would go again.

Does not do what it says on the tin!

What a poor hotel! The staff were ok and did their best but the hotel itself does not do what it says on the tin ! On arrival we were told that we had a double room, when we got to the room it was actually twin beds pushed together with a double headboard! It had single mattresses and single bedsheets, as you can imagine my wife and I were not best pleased. When we requested a proper double bed, there were none available. The rooms are NOT soundproofed and you can hear everything from the tv in the next room, running water, noisy air conditioning and toilets being flushed! Worst of all, the hotel is situated right on top of the metro line and every so often the room shakes when the trains pass below! If you like to have a good nights sleep, you can forget it at this place! The maid service unfortunately does not live up to the standard of the reception staff and on three occasions we had to call reception to get the maid to replace the toilet paper and tissues in our room. One our last but one day, the room was not even serviced! So we had to wait in reception while the room was cleaned. On the night we got there, we were quite hungry so we asked the receptionist what there was to eat the reply was ham and cheese sandwich ! There was no restaurant in the hotel and I couldn t tell you what the breakfast was like as the ham and cheese sandwich experience had put us off. I would not say that this hotel is a four star rated hotel as advertised, probably more a three, however, from the experiences I had at the place I would not recommend it to anyone as it was verging on the point of spoiling what was otherwise a good holiday. I will be going back to Barcelona at some point but I will definitely not be going back to Laietana Palace Hotel.

Loved the bad conditions

It was the worst 4 star hotel I have ever been in. We had to changed rooms 3 times due to bad air-conditioning. We did not know that an underground ran directly underneath it which made the whole building shake! there was no running water at one point and one room had moldy walls. If you want to have a good time in barcelona and not have the feeling that you are being ripped off stay somewhere nicer....we book the hotel over the internet because it looked amasingly nice but pictures can be deceptive.