Lace Market Hotel
How has this hotel rated in the past?
Historical Traveler Reviews The Burrus House Inn Manteo
I just love this place!!!
Stayed here in late 2004 whilst working up in Nottingham. It is a well located, contemporary boutique hotel that is just SO refreshing. Comfy modern rooms with dark wood decor, white and chrome bathrooms, room service from its excellent in-house restaurant Merchants - I just love it!!! A small complaint: the staff need to be a little bit less pretentious. They know that it is a great gig, and for those that stay here regularly, so do we!
I stayed here just before Christmas. Couldn't fault it! Luxuriously appointed rooms with wonderfully heavy light-blocking curtains - I really coveted those. Great bar to sit in downstairs (nice coffee, too, if you're there in the daytime). Best of all are the friendly, professional staff: there was a potential 'incident' at reception which was defused quickly and professionally by the manager's light touch. I recommend it to anyone who needs somewhere non-corporate, slightly funky and with a really personal touch to stay in Nottingham.
A refreshing change from stuffy hotels!
We endured just one night in a pokey room at Hart's Hotel on the outskirts of Nottingham - £130 for a room which was so small that the bathroom had to have a sliding door! Also, they made no mention of the fact that their restaurant is across the road and hence we got soaked twice in the rain!). So we checked out and opted for a "superior" room at the Lace Market. What a contrast - sure, it's in a lively area but at least we were in town and the room was twice as spacious - and not twice the price. Room service dinner was amazing (they worked out without prompting that we were honeymooners and offered us the full restaurant menu) and we also spent a relaxing afternoon at the rather smart pool at Holmes Place Health Club - it's free for hotel guests. Staff were young and amazingly helpful - and the manager even helped us to park our car. We'll definately go back. We loved Room 30!
The Lace Market - Not such a big deal!
Stayed here in August 2001 (yes I know I'm writing the review a little late). All in all an okay hotel. Not the designer chic hotel it would like to be. Front Desk staff were friendly. I requested a quiet room and was allocated a room at the rear of the hotel. An apartment with a balcony overlooked my bedroom, and on the Sat night, the people had a party, very noisy indeed. I reported it to the night porter (no manager on duty) and he did not seem to care. Reception made a cock up with my credit card on check out. Sure enough when I got my statement I was charged twice. This was fixed with one phonecall. If you get a good rate, then why not stay here - there is no way I would pay rack!
GOOD,BUT GO PREPARED
Having read the other reviews on this website, I had some doubts whether I would enjoy my stay. I did enjoy the long August Bank Holiday weekend spent here,but bearing in mind some of the criticisms made,would advise others to go prepared.
Prepare, first, for the location of the hotel. It's not in the City centre, but it is near trendy bars in a street which attracts "yoof" at weekends. Hence the bouncer on the door-there for the protection of hotel guests, surely, as well as to weed out undesirables from entering the members- only bar or usually full Merchants restaurant. If you don't like noise (like me) ask for a quiet room-there are 3 bedrooms on the top floor where there is no lift and which are away from the street. Yes, my single room was small-nowhere suitable to put the suitcase- but the bed was supremely comfortable and I had excellent nights'sleep. The single rooms are "shower only" but mine was pleasant enough-how long are you going to spend in it?
None of the reviews mentioned that the rooms do not have tea and coffee making facilities, so if you don't fancy paying more than £2 every time you want a hot drink, take a travel kettle and mug. You can keep your milk in the fridge but don't use the minibar for anything else as the prices won't please you!
If you particularly want to eat in Merchants (closed Sunday and Monday evenings),you will have to book in advance but there are plenty of good restaurants in Nottingham.My tip is Punchinello's near the Theatre Royal (open Mon-Sat); the oldest and, in my view, the best in the City. It won't break the bank, either. It's not in the hotel's list of recommended restaurants,though-probably not trendy enough.
Another tip for the price conscious-if you are staying 2 or 3 nights at the weekend, ask for the Weekend Saver rate.You pay full price for the Saturday night and half price for the Friday and/or Sunday and/or Bank Holiday Monday.
One final tip. Have your continental breakfast in Merchants. The room service breakfast is sparse and not worth the money-you don't even get any cereal!
Not a room for romance
This is more like an upmarket Travel Lodge than a luxury hotel. The rooms are basic (small but well designed) and hot!! The location is very handy to the town centre and local nightlife, but the real problem is the pretentious air about the place.
At one point in the hotel information it has the audacity to state "if you see a celebrity in the hotel do not pester them for an autograph", the management need to credit their guests with at least a modicum of social awareness. Again, they refer to the hotel bar as "quite the place to be seen in Nottingham". If that is so it really should go without saying.
However I cannot recommend the restaurant highly enough, we enjoyed a wonderful 3-course meal (the duck was cooked to perfection).
All in all this was a somewhat disappointing experience - we won't be visiting again.
Oh what pretensions!
I spend two nights each week staying in hotels, so know a good hotel when I see one. This isn't it. At the end of our stay, we sent a letter with fifteen complaints on it. The reply informed us that we were difficult customers and were no longer welcome in their hotel!
What made us difficult?
We arrived on a Friday evening, where my son joined us for a meal in the restaurant. Unfortunately, the restaurant was open to non-residents and was fully booked for the entire weekend. No one had asked us to book a table when we reserved our room, so we were very disappointed. After much persuasion, a table was mysteriously found and we sat in an empty restaurant, eating our meal.
We asked for sparkling mineral water, which arrived with the top already off and was quite flat. When we politely asked if we'd been given still water by mistake, the maitre d' put his thumb over the bottle, shook it and said that it had quite enough gas as far as he could see, putting it back on the table.
Our bedroom was noisy - no one cared a hoot. Perhaps that's why they supply CD players - so that you can drown it all out!
The bouncer on the door was incredibly rude when we returned from a Saturday night out, asking if we were guests as if we were the local delinquents (we're 48 & 54 years old, so sadly, far too old to be mistaken for juveniles!)
At least my pancakes at breakfast were delicious on Saturday morning, so I re-ordered them on Sunday. When they arrived, they were about 1" thick and burnt. When I complained, the waitress said that the chef didn't know how to make thin pancakes and shrugged at their cinder-like quality. Eventually, she was persuaded to take them back and I had something else instead. And she pestered us constantly, so obviously wanted our table for someone else, as the restaurant was filling up.
I could go on. We would rather stay at home than at The Lace Market Hotel. It was easily the most unenjoyable weekend I have ever spent in any hotel, anywhere in the world. And at the prices they charge, I'm surprised they stay in business.
The hotel looked smart immediately and had a professional feel to it and was nicely nestled away on a back street - so no real traffic at night. We were impressed with the layout and general appearance of the room and were surpised by the sheer size of the bed. En suite facilities were particularly to our liking with all the usual amenities. A handy book which highlights some of the better places to visist for food and what not was very welcome. Mini bar seemed well stocked and the room service was quick and very tasty.
Unfortunately I had the worst night's sleep imaginable, seemingly down to the heated towel rail which is permantently turned on. After trying to open the window numerous times I gave up and had to deal with the blazing heat. The supplied fan unable to cool us down enough in order to sleep. When we reported this to reception, there was little concern, with the receptionist merely mentioning that the windows had not been opened for a while.
We had got a deal since it was a Sunday night, and this included a full english breakfast which was excellent with a large choice of alternatives. A member of staff was constantly pestering us while we were eating our meal which was annoying.
At the end of our stay we were charged for our breakfast which we had paid for which I only just spotted. They kept our luggage for us while we shopped in the city. All in all a nice hotel but some niggling problems which ruined our stay.
Home to Hen/Stag Parties
I have stayed at this hotel a couple of times, the first time we really enjoyed the stay, the hotel is contemporary and comfortable and is in a good position in Nottingham and the restaurant is excellent. However a second stay we found ourselves located near the lift and endured a night of being constantly woken by partying girls out on a hen night - and apparently it is the place to stay for such a night... Hotel reception were unconcerned about our lack of sleep presumably because they get more money from the large group staying for the hen night!!
Wouldn't go again due to lack of assistance from hotel staff.
Extremely Relaxed Stay
Travelled down for the football at the City Ground decided upon the Lace Market as they do reasonable deals at weekends. Very compact but well designed hotel with an extremely warm and comfortable feel to it, similar to the Malmaison chains. The restaurant is excellent and prices are very reasonable. The hotel cannot be faulted and is well situated for Nottinghams bars and clubs.
TripAdvisor Reviews The Burrus House Inn Manteo
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