La Sultana Marrakech
Travel Blogs from Marrakech
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2 days fes desert trip Merzouga erg chebbi
... large door fronting the street gave no indication of the grandeur which lay beyond. A long hallway led into a gorgeous courtyard into which our lovely room opened. Like the riad itself our room had a touch of understated luxury. Up on the roof top terrace there was a lovely pool and a scattering of red sun lounges and chairs along with a little dining area, including a small honesty bar. It was a lovely space.
We headed out on our orientation tour ...
Today was a bit of a wash as it mainly consisted of waiting around for the overnight train to Tangier. Check out at our Riad was 11am so we hung around in the common area for a couple of hours until we got hungry and decided to leave in search of food. As the main square was practically on the way to the train station we decided to strap on our bags and stop there for lunch. It was a cheap meal of chicken shawarma and chips where despite ...
... the drains (turns out that seems to be common thing here in Marrakech). We go for drinks before dinner and watch the sunset over the Ktoubia Mosque and this crazy chaotic city. Cars, buses, motorbikes, horse and carts all share the roads and there does not appear to be much to the way of lanes. It seems very cosmopolitan almost, probably because it is a University town. People seem in a rush here, busy to get somewhere in this maddening crowd. Looking forward to our walk ...
... it for the feeling afterward! Then we splashed out on a massage as well. . . Bliss. We slept reeeeeally well that night! I can't wait to get to Turkey where apparently these are all the rage as well!
Our two day Sahara experience started bright and early, straight into the van with a group of five American girls on exchange in Aix-en-Provence for our roady to the SAHARA! Crazy. It certainly was a long drive, however it was really cool to get out of ...
How has this hotel rated in the past?
Historical Traveler Reviews La Sultana Marrakech
Having read some of the reviews since Christmas we were concerned we might have made a mistake in booking up La Sultana - particularly over the comments on service. We could not have been more pleasantly surprised. The hotel is simply exquisite and the staff could not have been more helpful or efficient. We've stayed at many five star hotels in the world and are pretty fussy but this really was SUPERB, comparable only to La Posta Vecchia in Lazio for that special feeling and the desire never to leave the establishment. Breakfasts on the upstairs terrace are beautiful French pastries with excellent coffee; the food in the restaurant is pricey but first class; the spa is simply divine - swimming in a long colonnaded jaccuzi lit only by a burning log fire is just magical - and the spa treatments were beautiful and good value. Staff are just soooooo nice and kind. A wonderful place for a romantic long weekend. Would recommend getting a room with a balcony.
We arrived at night and were overwhelmed by the beauty of the hotel when we had our tour. Our room(La Cygne) was probably one one of the more basic ones, but despite this the bathroom was luxurious with "gold" sinks and rose petals sprinkled everywhere! Views from the roof terrace across to the Atlas and into the market made it feel exotic. We had very good service up on the terrace at breakfast and lunch. The lunch was a bit pricy but of better quality than anywhere else we ate. The dinner by the pool couldn't have had a more romantic setting with the lanterns etc. Our only experience of less satisfactory service was ordering an early breakfast from reception for our last day and not getting it until we phoned to ask where it was. The whole hotel felt cosy and intimate and we were always finding new nooks and crannies to read and relax in. Would recommend this hotel for a romantic break.
Just got back from La Sultana and must agree with most of the other reviewers - great 'Wow factor' hotel but the service makes Fawlty Towers look good.
We stayed at la Sultana in February 2005. The location is fantastic, in the Old Town - a must as it makes it so much easier to come and go during the day, and the Old Town is where it is at. I wouldn't stay in one of the modern hotels (but see below).
We went to spend a short breakaway in La Sultana to enjoy Marrakech. We come to Marrakech twice to 3 times a year... and we are so used to slowness from everyone...People say 'Inch Allah' and consider that running after time is not necessary as you will always have to take the time to die...
This hotel has been beautifully restored with lots of wonderful nooks and cranies in the four riads.
The spa is absolutely excellent with highly attentive therapists. Also, dinner round the swimming pool in the evening was wonderful, with superb service.
Unfortunately the same could not be said for breakfast, lunch and room service. The service was extremely slow and often the staff got very simple orders wrong. I do not expect this at the price we were paying.
In the room there was a plague of ants in the bathroom and the showerhead kept falling off.
Also, the level of heating of the swimming pool was insufficient.
If this hotel is going to be successful, then it needs to maintain the rooms properly, and ensure consistent and prompt service.
We have just returned from a week's holiday in Marrakech and fill compelled to write a review for the first time.
We have just returned from a 5-night stay at La Sultana. The hotel is well presented and has impressive decorative features. We were upgraded from a Prestige Deluxe room to a Junior Suite called La Leopard. I guess we enjoyed our stay but there were a few niggles that prevent me from returning; (i) staff were pleasent enough but not attentive enough. Our stay would have been much better had we been offered drinks by the fire/on the roof terrace, instead of having to hunt-down staff (ii) I don't like hotels that ask you to sign a blank credit-card voucher on arrival for 'extras'. I refused and to be fair, this was accepted; (iii) we noticed a bad smell in our room for 2 or 3 days (perhaps drains). Housekeepers managed to disguise this but I don't think we identified the reasons (iv) our room was very noisey at night. There was frequent door-banging and the marble floors meant that we heard every movement from the floor above (v) we had 2 washbasins but one wouldn't empty, taps and showerhead were loose.
Sultana : the oriental dream
we spent 3 wonderful nights for our honeymoon at La Sultana and it was absolutely fabulous. Staff was excellent, spa therapists are like angels and the surroundings are far away from what we could have ever imagined.
A memorable honeymoon I would greatly recommend to travellers looking for the best & trendy.
This recently opened hotel is the reunion of 4 palaces that have been carefully restored in true moroccan style.
This is an amazing place with a mix of serenity and luxury that I had never experienced before.
In addition to the confort of rooms and their amazing bathrooms, there is a magnificent swimming pool and 1200 sq metres of gardens on the roof.
Staff is extremely friendly and helpful.
Definitely worth the trip and the price !!