Kiva Hotel Amarillo

Address: 2501 IH-40 E, Amarillo, Texas, 79104, United States | 3 star hotel
 
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Location

This 3 star hotel, located on 2501 IH-40 E, Amarillo, is near Route 66 Historic District, American Quarter Horse Heritage Center & Museum, Splash Amarillo, and Amarillo Museum of Art.
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      Historical Traveler Reviews Kiva Hotel Amarillo

      Disappointing

      from

      It's apparently a former Ramada Inn, and a fairly upscale place in its time. Unfortunately, things seem to have gone downhill. The rooms were a bit run down, and in my room, the toilet handle was broken, the thermostat didn't work, the shower was difficult to adjust, the television didn't get many channels... Then in the morning, the advertised hot breakfast was pretty disappointing, and they were running out of everything from plastic knives to bread for making toast, and the orange juice was warm. So if you're ever looking for a place to stay in Amarillo, pass right on by La Kiva.

      Nice place to stay.

      from

      I stayed at the hotel and I had a great exerience. The hotel did need some fixing up and when I asked the front desk, which by the way were very helpful, they informed me that the hotel was under new management and that better things were soon to come. what I have seen in the hotel, I believe that it will be a great if not one of the best hotels in Amarillo. Breakfast was delicious which included eggs, sausage, hashbrowns,coffee and juice. Do not let one bad experience of another perosn pave your travel. This will be a nice place for you to stay.

      Reasonable Room for Price

      from

      I stayed at Kiva in Amarillo in May 2003 and found it to be decent for the price. Although it is not upscale, it offers above average services for the price. At the time, I got a room for $24.99 per night and was more than satisfied with the service. Normally, a hotel with the same amenities would cost about $45-$50 per night. Therefore, even though the hallways seemed a little haggard, the room was fine and the indoor courtyard with a fountain and fish was refreshing.

      Disappointed!

      from

      I had the misfortune of staying at the Kiva Hotel for a meeting in the Abilene, TX area. The carpets and walls of my room were dirty. There is no room service and the major on duty a Mr. Asim Hasan was unwilling and inattentive to my concerns. To my shock several of the guest were actually living at the hotel on a permanent bases!

      Bugs!!

      from

      9-29-03 stayed one night at the Kiva Hotel in Amarillo TX. Got in late.

      In the morning we were upset to find holes in the ceiling of the shower with water dripping from the plumbing above. The ceiling was also sagging and looked like it might cave in. The worst was the cockroaches. We found them in our room and our cousin found them in hers. We found another hotel close by to stay the remainder of the weekend, luckily. When we cancelled our rooms at the Kiva the young lady at the front desk cheerfully gave us a refund and asked us why we were leaving. She was very nice and sorry for our bad experience.

      Kiva, not worth the savings

      from

      I've stayed at the Kiva 4 times while on business in Amarillo. Next time, I'll be staying somewhere else. On one occassion I was checked into room 242...When I got to the room, I noticed that the door had been kicked in, and not repaired...so it no longer locked, or shut properly...I then inspected the back door of the room and discovered considerable fire damage. I called the front desk to tell them about what I'd found, and they told me that there had indeed been a fire just outside that particular room, on the outside. They had to kick in the door, because they thought it was coming from inside the room. I told them of the front door damage and the front desk person asked me..."Do you want another room or what?" Or what? Like I was being a bad customer...Bottom line: They should have never checked anyone into that room without making the repairs needed. And almost everyone who works for them at the front desk should take some classes on customer service.

      Bill

      IFCA

      from

      The IFCA stayed at the Kiva Hotel On July13 thru the 19,We ahd a lovely room and everyone was wounderful,The manager and staff was very helpful,The sales lady was also great helping with anything she could,We will stay there next year if we have this event in amarillo.I would stay at this hotel again.

      Bad Attitudes

      from

      Don't Stay at the Kiva!! We stayed at the Kiva on a honeymoon night. My wife and I was celabrating the new marraige we now have. We stayed in the honeymoon suite #603 We had no A/C all night and was misrable When we would complain they could have offered us a new room or something but never offered any thing to us. We asked for at least a fan it took them 2 1/2 hours to get a fan to us. we we complained about it the Manager herself was VERY rude to us and told us there is no way for a discount or any money back sorry for the inconvience. I WILL NEVER STAY HERE AGAIN!!!

      Careful with your credit card at Kiva

      from

      A friend of mine along with a few other people stayed at Kiva over a weekend in October, 2002. My friend used her credit card to hold the room but when we checked out, we paid cash for the two rooms. The hotel lobby was nice and the rooms were nice. However, the following month, my friend had been charged for the rooms on her credit card statement. She tried to resolve the issue with the hotel but no one ever responded or were always busy so she ended up having to file it as a fraud charge with her credit card company. If you stay, pay with cash and dont use your card to secure rooms.

      Kiva Hotel - don't stay here!!!

      from

      We stayed at the Kiva Hotel 7-1-02. The lobby looked nice. When we walked into the room that they assigned us we thought about leaving but it was midnight and we were tired. There was a filthy air conditioning filter leaning against the wall. The bathroom did not look like it had been cleaned. The bedspreads and blankets were dirty and the mattresses were ancient and nasty. We got very little sleep, checked out at 6am, only 6 hours later, and told the front desk clerk about our dissatisfaction. He said he would reduce the rate from $89.00 to $49.00. When we got our credit bill we were charged 79.35.

      I have contacted the hotel and they told me I would have to talk to the manager. I have called twice since then and they say that the manager is "busy". I give up. We will not stay at the Kiva again.

      TripAdvisor Reviews Kiva Hotel Amarillo

      1.50 of 5 stars Poor
       

      Travel Blogs from Amarillo

      Back in Texas!

      A travel blog entry by giddy-up-go on Aug 24, 2014

      ... who try it can't do it. We read about a woman who ate not just one but TWO of the 72-oz steaks. We wouldn't even be able to do one!

      If you've ever in Amarillo overnight, by the way, the restaurant provides free limousine service from/to the various RV parks (and I think hotels) - and not just for the 72-oz challenge. It's not a bad place to go if you are just there overnight and don't want to unhitch your trailer or towed vehicle.

      Tomorrow: on to Abilene!
      ...

      Great time in Armarilo Texas

      A travel blog entry by thewalshes on Jul 11, 2014

      33 photos

      ... a great way to spend the day. It was really hot out and no one felt like hiking, although Justin and I found a stream and took off our shoes and waked barefoot down it for quite some time. There were literally thousands of small fish in the stream and it was a bit weird to feel them sliding over your feet as you walked (:
      We also stopped by the Devils Rope Museum which had an interesting collection and history of barbed wire. In the back was a nice ...

      Long day, off to a good start!

      A travel blog entry by juliediver on May 18, 2014

      2 comments, 17 photos

      ... Big Blue Whale was built in the 1970. It was a local swimming hole and probably a hot spot back then. Today, not so much. It was well worth the stop because it was a step back in time, you can imagine all the families swimming in the pond and jumping off the tail of the whale. I passed this way hundreds of times but never knew the whale was there! Note to RVers - the parking lot isn't large enough to turn around ...

      Hiking!

      A travel blog entry by cruisinseniors on Oct 17, 2013

      12 photos

      ... to worry about. I mean it is an awesome hole in the ground and it is amazing to see it something like this in Texas, but the pictures I've seen could not been seen in person. We stopped at one place and had lunch then spent the next two hours walking lunch off. While we were driving around we also checked out the campgrounds. The campgrounds are on the floor of the canyon, so the drive down has twists, turns, and drop-offs. Not as bad of a drive as say the ones we took on ...

      Tuesday, Oct 8th

      A travel blog entry by 2travelers on Oct 09, 2013

      6 photos

      ... of friends and neighbors, so they could have dance parties in it. It was a popular hot spot in it's day. The landscape has gone real flat again. The farmland is red dirt, which it seems, is good for cantaloupe. We really got boxed around by the wind today. And a wind farm popped up on the landscape. This place could give So Dakota a run for it's money. We stopped for lunch at a small park in Chandler. Wind blowing made it hard to ...