Kiva Hotel Amarillo

Address: 2501 IH-40 E, Amarillo, Texas, 79104, United States | 3 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located on 2501 IH-40 E, Amarillo, is near Route 66 Historic District, American Quarter Horse Heritage Center & Museum, Splash Amarillo, and Amarillo Museum of Art.
Map this hotel
       

    Historical Traveler Reviews Kiva Hotel Amarillo

    Disappointing

    from

    It's apparently a former Ramada Inn, and a fairly upscale place in its time. Unfortunately, things seem to have gone downhill. The rooms were a bit run down, and in my room, the toilet handle was broken, the thermostat didn't work, the shower was difficult to adjust, the television didn't get many channels... Then in the morning, the advertised hot breakfast was pretty disappointing, and they were running out of everything from plastic knives to bread for making toast, and the orange juice was warm. So if you're ever looking for a place to stay in Amarillo, pass right on by La Kiva.

    Nice place to stay.

    from

    I stayed at the hotel and I had a great exerience. The hotel did need some fixing up and when I asked the front desk, which by the way were very helpful, they informed me that the hotel was under new management and that better things were soon to come. what I have seen in the hotel, I believe that it will be a great if not one of the best hotels in Amarillo. Breakfast was delicious which included eggs, sausage, hashbrowns,coffee and juice. Do not let one bad experience of another perosn pave your travel. This will be a nice place for you to stay.

    Reasonable Room for Price

    from

    I stayed at Kiva in Amarillo in May 2003 and found it to be decent for the price. Although it is not upscale, it offers above average services for the price. At the time, I got a room for $24.99 per night and was more than satisfied with the service. Normally, a hotel with the same amenities would cost about $45-$50 per night. Therefore, even though the hallways seemed a little haggard, the room was fine and the indoor courtyard with a fountain and fish was refreshing.

    Disappointed!

    from

    I had the misfortune of staying at the Kiva Hotel for a meeting in the Abilene, TX area. The carpets and walls of my room were dirty. There is no room service and the major on duty a Mr. Asim Hasan was unwilling and inattentive to my concerns. To my shock several of the guest were actually living at the hotel on a permanent bases!

    Bugs!!

    from

    9-29-03 stayed one night at the Kiva Hotel in Amarillo TX. Got in late.

    In the morning we were upset to find holes in the ceiling of the shower with water dripping from the plumbing above. The ceiling was also sagging and looked like it might cave in. The worst was the cockroaches. We found them in our room and our cousin found them in hers. We found another hotel close by to stay the remainder of the weekend, luckily. When we cancelled our rooms at the Kiva the young lady at the front desk cheerfully gave us a refund and asked us why we were leaving. She was very nice and sorry for our bad experience.

    Kiva, not worth the savings

    from

    I've stayed at the Kiva 4 times while on business in Amarillo. Next time, I'll be staying somewhere else. On one occassion I was checked into room 242...When I got to the room, I noticed that the door had been kicked in, and not repaired...so it no longer locked, or shut properly...I then inspected the back door of the room and discovered considerable fire damage. I called the front desk to tell them about what I'd found, and they told me that there had indeed been a fire just outside that particular room, on the outside. They had to kick in the door, because they thought it was coming from inside the room. I told them of the front door damage and the front desk person asked me..."Do you want another room or what?" Or what? Like I was being a bad customer...Bottom line: They should have never checked anyone into that room without making the repairs needed. And almost everyone who works for them at the front desk should take some classes on customer service.

    Bill

    IFCA

    from

    The IFCA stayed at the Kiva Hotel On July13 thru the 19,We ahd a lovely room and everyone was wounderful,The manager and staff was very helpful,The sales lady was also great helping with anything she could,We will stay there next year if we have this event in amarillo.I would stay at this hotel again.

    Bad Attitudes

    from

    Don't Stay at the Kiva!! We stayed at the Kiva on a honeymoon night. My wife and I was celabrating the new marraige we now have. We stayed in the honeymoon suite #603 We had no A/C all night and was misrable When we would complain they could have offered us a new room or something but never offered any thing to us. We asked for at least a fan it took them 2 1/2 hours to get a fan to us. we we complained about it the Manager herself was VERY rude to us and told us there is no way for a discount or any money back sorry for the inconvience. I WILL NEVER STAY HERE AGAIN!!!

    Careful with your credit card at Kiva

    from

    A friend of mine along with a few other people stayed at Kiva over a weekend in October, 2002. My friend used her credit card to hold the room but when we checked out, we paid cash for the two rooms. The hotel lobby was nice and the rooms were nice. However, the following month, my friend had been charged for the rooms on her credit card statement. She tried to resolve the issue with the hotel but no one ever responded or were always busy so she ended up having to file it as a fraud charge with her credit card company. If you stay, pay with cash and dont use your card to secure rooms.

    Kiva Hotel - don't stay here!!!

    from

    We stayed at the Kiva Hotel 7-1-02. The lobby looked nice. When we walked into the room that they assigned us we thought about leaving but it was midnight and we were tired. There was a filthy air conditioning filter leaning against the wall. The bathroom did not look like it had been cleaned. The bedspreads and blankets were dirty and the mattresses were ancient and nasty. We got very little sleep, checked out at 6am, only 6 hours later, and told the front desk clerk about our dissatisfaction. He said he would reduce the rate from $89.00 to $49.00. When we got our credit bill we were charged 79.35.

    I have contacted the hotel and they told me I would have to talk to the manager. I have called twice since then and they say that the manager is "busy". I give up. We will not stay at the Kiva again.

    TripAdvisor Reviews Kiva Hotel Amarillo

    1.50 of 5 stars Poor
     

    Travel Blogs from Amarillo

    Chandler to Amarillo

    A travel blog entry by stoopittaway on Apr 17, 2015

    34 photos

    ... looking forward to a steak, the first of the trip.

    The restaurant is amazing, its exactly everything you would expect from a Texas Restaurant in the US and more. There was a challenge for you to eat a 72oz Steak, if you can do it you get it free, otherwise it's $72. Two guys attempted to do the challenge while we were in which was really exciting, unfortunately both of them failed. One was a German and the other was a guy from Ohio, the guy from Ohio ...

    Halfway through Texas

    A travel blog entry by irv2 on Aug 29, 2014

    6 comments, 1 photo

    ... cabinet in the bathroom and everything spilled out onto the floor, and things were sliding and banging everywhere.
    We got back on to I-40 as soon as we could, and drove on to Amarillo, which is about half way through the 'neck' of Texas.

    We were planning on going to see a collection of restored antique motor homes that a dealership has on display here in Amarillo, but because of the holiday ...

    The Road to Albuquerque (ABQ)

    A travel blog entry by dubnation on Jul 09, 2014

    16 photos

    ... visit one of the many cities known for its Historic Route 66 remembrance. We arrived here after sunset so we got the chance to see the neon-lite, historic signage of the businesses and hotels that lined the downtown of Tucumcari. These remaining relics of the famous roadway that went through this town are still being used today to attract travelers of the historic highway.

    Onward to Albuquerque.

    ...

    Texas

    A travel blog entry by georgeadams1991 on Jun 07, 2014

    6 photos

    ... him for a gay guy. Also had a chat with a photographer who revealed she had brain damage and now meditates using photoshop or something weird. We grabbed a tasty fajita each from a street seller and hit the road bound for Texas. Stopped in Santa Rosa to visit some geological phenomenon called the blue Hole. A 80ft deep vertical shaft in the ground filled with crystal clear fresh spring water. In the afternoon heat it was refreshing diving off ...

    Day 10, Yes, we found our way to Amarillo

    A travel blog entry by jjkaine on May 24, 2014

    4 photos

    ... worth a stop. Our final stop of the day was at the Cadillac Ranch just off Route 66 and about 5 mins from our hotel. Ten Cadillacs ranging from 1948 to 1963 are buried nose down in the dirt facing the highway. They are covered in graffiti and you are encouraged to bring a spray can. Unfortunately due to the downpour they were buried in a lake today and no one could get near them but fascinating all the same. Tomorrow, Tucumcari, New Mexico, the midpoint of our ...