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Historical Traveler Reviews Hotel Canasta Capri
I felt I had a friend in Capri
Hotel Canasta was an amazing hotel! We felt like we had a family friend in Piero and Fabio. The hotel is beautiful with amazing views and sparkling clean accomodations.
The hotel does not have a pool, but they are putting one in for next year.
Very rude ! Spend your money somewhere else............
We just returned from our extended vacation in Italy and when we arrived in Capri we wished we had spent the extra money to stay somewhere else.
The staff was extremely unprofessional and rude for my entire stay ; we felt like they were doing us a favor by doing things for us or just replying our questions.
The breakfast was poor compared to all the other places and the rooms a lot smaller than described.
Very expensive for the service offered and very rude.
all of us: me, Giovanni, Fabio, Rosa, Maria and Ira are extremely professional and nice with all of our guests even when there is not a good feeling. (it could appened).
In our small hose the guest are welcome as a good friends; and most of them come every year.
But maybe we (all of us?) made some faults with You and we want to give You all our excuses (if we did). I did not remeber any of our this year guests who has complained with us for our "unprofessional and rude" behavior. Could You help us............?
Our breakfast is extremely various and plentiful:
large selection with no limitation of: fresh fruits, juices, cheeses, ham, salami, yogurts, breads, sweets, jams, butter, and of course cappuccino, coffe, thea, milk. "breakfast poor?".
You have criticized "the staff and the breakfast" which are the 2 thinks that in our house are the more appreciate from the guests.
Piero D'Emilio "owner"
Charming Capri Hotel
I have been going to Capri my entire life. I have stayed in many hotels there. We found this one for our Honeymoon and have been going back ever since. This is a VERY special hotel. The owner Piero D'Emilio is a wonderful, special person who is very hands on in running this hotel. It is beautiful, clean and has the Capri charm everyone loves.
I can not understand one of the negative reviews, which is clearly inconsistant with all the others. Needs disregarding. This hotel is a winner, which explains the loyal returning customers. It does not have a pool, which is essentially unnecessary for Capri, but you can use the nearby hotel's pool for 10 Euro if needed. This hotel is unbeatable for even more money. A true gem. Check out the pictures from the ocean view deluxe room we had.
Adriano & Ivana Pignatelli
Warmhearted host of a very special hotel
Piero, the warm-hearted owner of this elegant and peaceful hotel, gave us the most wonderful advice for making the most of a short romatic stay in Capri. Thanks to his advice we managed to experience many magical moments on the island and stay out of the tourist bustle.
Hotel Canasta is a very special place.
MY FAVORITE HOTEL ON CAPRI
I have travelled to Capri yearly for the past several years and am going again this September, and have always stayed at the Canasta hotel, which I love dearly. The location, close to the main square, and near the best restaurants, could not be better. I am at a loss to know what hotels in Capri are located near or on a beach as per the review from Paris. After all my several trips to the island I have yet to find one unless one is willing to hang glide down one of the numerous cliffs and search out a beach, then it would only be from a cliff-top hotel where the rates are 5 times higher than the Canasta hotel. I am looking forward to my next visit on the 5th of September.
We stayed at the Canasta the first time in 1997.
And since then, we return every year.
Should I add more?
Not a good experience.....
We stayed there for 3 nights in July.
The hotel has no pool and is extremely far away from any beach, in fact every day we need to walk a long way only to catch a taxi only to reach the Marina Piccola or another one I don't remember the name, in Anacapri.
The room we were given was extremely noisy and the mattress was old an a bit smelly, almost unusable.
The breakfast was ok, however nothing exceptional and the staff was impolite and snobbish.
In my opinion, for the price you pay, there are many other hotels right on beautiful beaches of Capri, cleaner, newer and with a better service.
it is difficult to answer such a bad review not knowing who you are and if and when you have been here. Let me just stress some points.
The fact that we do not have a swimming pool is not a surprise since never, including on our web site, we say we have one.
The hotel is located at 5 minutes walking from the main Piazza and at 20 minutes from the best beaches in Capri, at the bottom of the Faraglioni Rocks.
The hotel is absolutely not noisy and the old mattresses are just one year old. Our buffet breakfast includes: minimum 5 different types of fresh fruits, at least 4 different fruit juices, 4 types of cereals, fresh cheese, cream cheese, 3 types of cold cuts, a choice of various sweets and breads, butter , jam, besides of corse coffee, tea, chocolate, cappuccino with no limitation.
All our staff incuding myself tries to be professional, friendly and warm as much as possibile and the fact that many of our guests come back every year helps me to think that what I am saying is true. Besides few hotels, there are no hotels in Capri on the water and actually all the best and most exclusive hotels, including all the 5 stars hotels, are located in the center, in the same area where we are. Actually I would consider that to my knowledge almost everybody who has already been in Capri chooses to stay in the center and far from the beaches in order to enjoy shopping, restaurants, night life and other attractions.
Our hotel has been recently renovated, the rooms are cleaned and reordered twice a day and I honestly believe that in our price range we offer one of the best service.
I am sorry but you actually make me think that you have never been in our hotel or may be not even in Capri.
Good value for money
If you are travelling to Capri, but not after a fancy 5 star facility (though equipped with a swimming pool, the size of your bath thub), Hotel Canasta is the adress giving you more than the right comfort for good value.
Clean, lovely decorated rooms, friendly and helpful staff are pros.
The owner Mr. D'Emilio, loves his premise and work, and I believe that is the most important thing in the service industry for clients to get the best service and comfort.
Stayed here mid June 2005 for two nights. A lovely hotel in a garden setting. Rooms very pretty and immaculately clean - worth paying the extra for a room with balcony - we had a garden view which was beautiful but there are sea views available too. Full Sky programmes and mini bar with all items at 2 Euros - a bargain in Capri!!
Breakfast one of the best in our two week tour of Italy! All food covered and refrigrated - a selection of meat, cheese, yoghurts, fruits etc as well as usual bread and croissants - best coffee so far!!!
Staff very friendly with good english.
Overall good value for Capri. It is close to town centre and yet has a country feel about it. Would not hesitate to recommend it.
TripAdvisor Reviews Hotel Canasta Capri
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