L Atlas Marrakech
Reviews and Rates
TripAdvisor Traveler Rating
Avenue de France Marrakech, Morocco, 524-339900
Check Rates and Availability
mm/dd/yyyy
mm/dd/yyyy
Traveler Photos of L Atlas Marrakech
Travel Blogs by Travelers Who Stayed at the L Atlas Marrakech
Today started at ridiculous o'clock in the morning, but everything went well at the airport and we landed in Marrakech around midday. It was supposedly 13 degrees when we landed but meh, the sun was out, it felt like summer! Passing through customs, the all important passport stamp was disappointingly quite faded, but on the plus side it was slightly more comprehensible than the Bosnian one. From reading up on the internet we were prepared to be hassled left, right and centre for taxis and wh...
Marrakech, Morocco sianeth
Day 2 began a bit tepidly as we slowly dragged ourselves out of bed. But it all livened up when we were faced with a banquet of a breakfast downstairs - bread, pastries, salad items, moroccan soup, pancakes, scrambled eggs, spicy beans, and proper proper orange juice. Outside, the sun was shining again, and we were headed to the South of the medina to visit the Saadian Tombs and a couple of palaces. When we finally made it to the vicinity of the tombs, a "helpful" Moroccan gentleman kindly in...
Marrakech, Morocco sianeth
Today was assigned to foiling 3 hour Moroccan lunch breaks, and visiting the palaces we attempted to visit on Saturday. We changed some money first - it seems the exchange rate is falling by the day... not promising. Some of the locals told us 1 pound used to equal 20 dirhams quite recently, and now its pushing 11 - so everything is nearly twice as expensive, yet most things are still substantially cheaper than in England. The palaces are towards the south of the medina, both uninhabited - th...
Marrakech, Morocco sianeth
...go to a Muslim country, where the only person that wishes you a Merry Christmas is your Mum *sob*, and Christmas trees - if they exist - are put up for about 2 days to satisfy the foreigners. For breakfast, a bona fide feast, just like every other day. And glorious blue skies and sunshine - 25 degrees when we set out in the morning, apparently 29 degrees later. I have the photo to prove it, but I'm still slightly dubious that it gets that hot on Christmas Day in the Northern Hemisphere! Fo...
Marrakech, Morocco sianethHistorical Traveler Reviews of L Atlas Marrakech
Buenas verduras
No tienen aire acondicionado
Lo solucionamos llamando al encargado de nuestra agencia alli y nos cambiaron de hotel.
Nice pool!
AToilet with Poor Service (but the pool is clean)
We arrived at the hotel at 3:00AM and were awoken by a chambermaid at 8:00AM Monday morning in our room. Apparently, the without the "Do Not Disturb" sign entry can be expected at any hour.
Our room faced the pool area and we were blessed with a mix of live and recorded music until 10:30 every night of the week. Do not expect an early night on this side of the hotel if you need to get some rest for an early AM flight.
Room service was prompt enough delivering the worst food we ate while in Morocco. No matter how exhausted you are, any resturant in Marrakech will surpass the quality the food at this hotel. We gave the food another try for lunch one day, the only thing moderately appealing on the menu (inspired by mediocre western food) was the club sandwich. In this instance we did not even have the benefit of prompt service. The club sandwiches were egg and what I would guess was canned chicken (if there is such a thing). Essentially inedible.
The concierge was unhelpful and dismissive. When we made simple enquiries for phone numbers and reservation assistance we were told to call the operator.
In fairness, we would add the following: the rooms were clean (such as they were), the public areas were decent, the pool area was nice (but the accompanying soundtrack of 70s rock all day everyday ensures you can only bear to spend minimal time there) and the pool was clean.
Good for veggies
Lovely hotel, service very lacking
The worst aspect of our stay was the staff. Training has been minimal, very poor customer service and if there is a complaint the staff are loathe to rectify the problem. We did eat one evening meal in the A la Carte restaurant and although there were only 6 tables with diners it still took 1 hour 20 mins to serve the food, and even then each dish was wrong and not what was ordered.
The spa is expensive, and the standard of the so-called treatments leaves a great deal to be desired. I had a pedicure and the woman doing it had to be told by other members of staff what to do as she went along!!
Save your money and find a better hotel, somewhere where the staff make you feel welcome and not a hinderance.
I don't know what they are complaining about!
A triple with two beds and a cot
I then explained that we had booked a triple and this room was just a double with a cot in it. He said, "Sorry we don't have any triples, besides this will be just as good" I then asked if this was how they defined a triple room at the Atlas. He said "We just don't have any triples but I'll be able to move you to a different room tomorrow.
I asked if we would receive a discount for the triple we had paid for that night but did not recieve. He said "Why should you get a discount you have a room three beds don't you? After pursuing this line of logic for a little while longer I gave up exhausted and ready for sleep in the double room with a cot.
The next day they did move us to a triple room; however, at no time did they offer any apologies for the lack of the triple on the first night. I found this particular night manager of the Atlas to be very unprofessional, especially for a four star hotel.
Many of the other staff members were very nice.
This place sucks
Love the French ??
Check Rates and Availability
mm/dd/yyyy
mm/dd/yyyy
Location of the Hotel
Africa | Asia | Australasia | Europe | Middle East | North America | South America | Central America | Caribbean
Copyright © 1997 - 2009 TravelPod.com, a proud founder of travel blogs on the web. All Rights Reserved.