Kyoto Hotel Okura
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
Historical Traveler Reviews Kyoto Hotel Okura
Kyoto Okura Overrated
We (my husband, 12-year old son, and I) were really looking forward to staying at this highly touted hotel, but we just could not warm up it. The basics were all there--beautiful rooms, great views, and wonderful lobby. But it was always crowded with hordes of less-than-considerate older Japanese tourists. It was hard to get an elevator, hard to get to the front desk to ask a question, and next to impossible to get on a computer in the lobby. The one time we ate at one of the restaurants, we were the only customers at 7:30 at night. Food was OK, service was slow. The fabled brunch was overrated. Great views from the 17th floor, beautiful presentation, seviceable food. Every time we entered the lobby, three people ran over to ask if they could help us. It was too much. If ever in Kyoto again, we would try a different hotel. Granvia looked very nice and more conveniently located in the JR station.
Wonderful experience at the Okura
My husband and I had a wonderful 5 night stay at the Okura while on a pleasure trip to Japan in June,2006.The location was the best. Easy access to subway and bus stops and great shopping in the attached shopping centers.
As we do not speak any Japanese we were very greatful for the excellent concierge staff who helped us daily with our touring plans.
We stayed in one of their least expensive double rooms which was quite large, had a wonderful view, and very nice bathroom.
Definitely would recommend and would stay there again.
One of the best hotels in Japan. Location is great, subwat station is in hotel's basement! Plenty of busses. Loby is elegant. Rooms are very large for Japan, great views, Wonderful and gracious service. Concierge is absolutely great. Do not miss buffet breakfast. View is breath taking. Food is excellent with great western and Japanese presentations. Every request was met with graciouseness. Cannot be better.
Very Nice Hotel
We stayed at the Hotel Okura in Kyoto for 2 nights. The hotel was in a great loacation and was very easy to get to from Kyoto train station (we took the Shinkansen from Tokyo). The staff was extremely friendly, accomodating and courteous. The concierge was exceptional- she spoke English very well and recommended a delicious Japanese restaurant that served vegetarian and vegan food (Tosai...it is a must.!).
The rooms were spacious and clean but not as nice as I had expected (the carpet was a bit worn and it was a "smoking" room when we had requested a "non-smoking" room). The bathroom was very large and quite nice- tons of toiletries and the standard heated toilet seat, with a great tub and separate shower.
We had a lot of fun walking around....lots of fun shopping and Nishiki Market was a delight.
We also loved Ponto-Cho...a great street lined with restaurants...exploring this area at night time is charming (just avoid the "red-light" district down the street).
We had a great stay at the Hotel Okura....good location and fabulous staff!
My new husband and I stayed at this hotel for our honeymoon and we cannot praise it enough. As we were on our honeymoon we were lucky enough to be upgraded to aa corner room that was absolutely huge and had great views of Kyoto.
The room itself was very comfortable and everything looked like new, it was so clean and well maintained. We had a beautiful bathroom - a bath and a seperate huge shower and of course the heated, high tech toilet. Also had a sofa, desk etc. and two flat screen TVs!
The conceirge service was amazing - incredibly helpful. They managed to book us into Nijo Jinya where you need to make very complicated reservations in Japanese so we were able to go to that exciting site. They even managed to arrange that we had a taxi driver who interpreted the tour for us and gave us a free taxi ride afterwards. They were just brilliant and had excellent language skills.
Once we found the breakfast buffet we never looked back. As a vegetarian I had found the traditional Japanese breakfast a bit of an ordeal and being able to choose from a range of vegetarian food was a real breath of fresh air.
I could not fault the location either - Gion was in easy reach as was a lot of night entertainment and on a great metro line.
If we are ever fortunate enough to return to Kyoto I would not hesitate to return here.
Great hotel, great location
My husband, daughter and I just returned from staying four nights at the Okura Hotel in Kyoto. We were very pleased with all the amenities this hotel offered -- from the large sized rooms (we even had an extra bed), and the extremely helpful staff and concierge, to the great location right in town. We were able to walk to restaurants (Ganko just around the corner is very good), Pontocho street is 5 minutes away, and the area is fun to walk around even at night. I would stay at this hotel over any of the ones at the Kyoto Station because of the location. A subway stop is located in the basement of the hotel which makes for easy traveling around the city.
My wife, teenage son and myself stayed at the Okura (pronounced "okra" by the locals, like the green vegetable many Southerners eat) at the end of December 2005 after starting our Japan vacation at the Keio Plaza in Tokyo. We were originally booked at the Westin in Kyoto, but after reading the reviews of the two hotels, I had my travel agent change us to the Okura. The Okura was way beyond our expectations. The staff could not have been more friendly or helpful. The concierge desk went above and beyond to accomodate us. They arranged for us to be entertained (singing and dancing) by a Maiko and Jikata at the last minute in Gion. The hotel was perfectly located in Kyoto within walking distance of major shopping and restaurants. Taxi's were lined up at the door if you want to venture further (choose the newer-looking black taxi's) they ride and smell much better for the same price. The buffet breakfast on the top floor with a view of Kyoto and the surrounding mountains was superb. We went to the Westin to see what we missed there (absolutely nothing). The Westin doesn't even come close to comparing to the Okura. It's not even in the same league. The Okura was exceptionally clean (as was most of Japan that we saw from Tokyo to Hakone to Kyoto) and quiet. The rooms (we had two rooms next to each other, as the hotel has no connecting rooms, one for our son and one for ourselves) were spacious and comfortable with large bathrooms with EXCELLENT hand-held showers and shower pressure. Gotta love the Japanese people for their desire to be clean and demand for heated toilet seats (all of which were in abundance at the Okura). In Kyoto, I would never imagine staying anywhere else, no matter the cost, because the Okura was worth every penny, or should I say yen?
Elegant and Luxurious
Stayed here for two nights in September of 2005 as part of a 9-day tour of Japan. This hotel easily stands out as classy, elegant, and luxurious. The rooms are spacious, the staff are helpful and friendly, the buffet breakfast restaurant has a commanding view of the city, and the hotel is centrally located. Some floors are internet-ready, but you'll need to ask for it ahead of time. If money is no object, or if you can get a good rate, then this hotel is your best choice because you'll never be disappointed.
Stayed here with a tour group for two nights. The hotel connects to the train station, and an underground shopping arcade (most major hotels do). The hotel is within walking distance to department stores, shopping arcades, and parks. The lobby area is very nice and there was a wedding ceremony taking place during our stay. There was free internet access in the lobby (only two computers). The coffee shop in the lobby was quite expensive but the pastries and cakes were delicious (most places in Japan are). The room was clean and nice, the bathroom was large. There was free tea, toiletries, and a hair dryer.
Perfect location, great hotel
Centrally located with easy access to subways, trains, and buses, the hotel also provides quick access to the Pontocho area which is well-known for it many dining and drinking venues (if you are familiar with Tokyo, think Ginza). The city's main business & shopping districts are also within walking distance, plus there were always rows of taxis waiting at the front door of the hotel to take you to the more far-flung parts of town. The staff were very efficient, helpful & friendly with very good command of english (at least at the concierge desk, whose help in making special arrangements with temples & setting up guides were invaluable). Free internet access was also provided, which was a nice bonus. The room was very ample & well-furnished with a wonderful view of the city & mountains beyond; the bathroom was also large & well-equiped & well-stocked with ammenities. The dining options in the hotel are good with many occupying the top floor giving them great views of the city.
TripAdvisor Reviews Kyoto Hotel Okura
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