Aldemar Knossos Royal
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Historical Traveler Reviews Aldemar Knossos Royal Hersonissos
Loved it, brilliant!
We adored this hotel. Everything was first rate. Completely disagree about the food, we found it to be brilliant. Our room was nothing special, however you only spend the night time in them and they were comfortable enough. Staff very friendly, pools clean and beach very good!
Have just returned from Knossos Royal Village with my wife and son.
The complex itself is of a good standard, the accomodation was comfortable although not in my opinion 5* which is what they class it as. the beds are firm although after a couple of nights you got use to them,the pillows are to soft and lumpy resulting in several partial sleepless nights. The staff are very friendly epecially the restaurant manergeress who put herself out to help. one night we did not like the food and went out of her way to accomodate us and got the chef to prepare something different for us. The food in general was not of a 5* quality although the meal we had on that night was. It was what you call typical tourist food. The animation team worked hard all day to keep everyone one happy and were very friendly, although they tried very hard in the evenings it was not 5* which you would expect from this sort of complex.when were there conventions were going on and felt that they came first and the rest of the guests did not matter, as one night entertainment was cancelled for the rest of us so that there was no noise for there gala evening.The childrens disco went ahead as usual but was soon told to turn it down to a whisper so that the coneventions gala dinner could make there speeches which i found totaly not on, and at which point I complained that we were paying guests aswell and should not be penalised, which at that point the disco went back to normal. would I return,maybe.
Heraklion Airport is a disaster area, talk about being stressed out, you needeed a second holiday to get over it. Its impossible to describe in just a few shorts words. but go to Crete expecting the worse from this airport.
The standard of the accomodations, (we had a superior room overlooking the beach) was excellent. Cleanliness was second to none. The grounds were beautifully maintained and the village exuded a feeling of opulence.
There are numerous pools and a wonderful beach complete with sunbeds and shade. The resident lifeguard was always in attendance making it a safe place for children. A wide selection of watersports is also available.
The staff were both pleasant and helpful and had a good command of the English language. There were numerous bars and snack bars at which to take a meal or drink, together with a small slightly expensive grocery shop.
It's well worth the ten minute walk to the small village supermarket.
The only criticism was the restaurant and the standard of food. The restuarant is self service where you find your own table and then choose your own food. Particularly at breakfast time, which was always busy, it was not unusual to return to your table having been to the buffet to find your table cleared and someone else sat there. This happened to us and to a few others. I would recommend that you either take something with you to leave on the table, or better still take your beach towel!!!
Although the food was plentiful, well prepared and well presented it was rather bland and uninspiring. Towards the end of our fortnight the food became difficult to face.
Overall I still highly recommend the hotel and would happily return.
We have just returned from our holiday here and have to say the resort itself is lovely. As others have said, the pool is absolutely beautiful and because we were there at the end of the school holidays we were lucky in never having to fight for a deck chair and not feeling at all as though the place was too crowded. The grounds are kept well and there is a variety of smaller pools and play grounds for the kids, including mini golf. The food was fine - not gourmet in the main restaurant but enough variety to please anyone. The staff were excellent, especially the Guest Relations Manager (we had a small issue with a strange man hanging around!). I think this place best suits families with its pools, childrens entertainment, etc. Its away from the apparent madness of Hersonissos but if you fancy going there its just a 20 minute walk. The major let down is the rooms - we had requested a double room and ended up with two single beds pushed together that my baby kept falling through when she was playing on the bed! I would say our room would be lucky to be considered 3 star but we did have a lovely balcony and sea view so that made up for it.
We arrived here in August 2004 and on arrival was totally impressed. The reception area was fantastic, the staff were professional and the rooms we were allocated were lovely...small but lovely and the balcony we had over looking the sea and the resort were amazing.
The pool was the best pool we have ever had the fortune to swim in - the only downfall was the noise of the music pumping out to various activities on a daily basis. It was massive and deep and spotless.
The sunbed scenario was a problem and the worst I have had to see. Alot of the guests would put their towels out on the beds THE NIGHT BEFORE...seriously...resulting in everyone else having to get up at some ungodly hour to follow suit as if you didnt there were no beds left.
The food was not fantastic either but only because of the menu not because of the food itself...maybe we should have just had bed and breakfasts.
The beach was lovely and the sea was great.
The downside to the holiday was on our last day when we were asked to leave our room at 11.00am - were told they had no other room for us to have after being promised one all week - having to hang around the reception area from early evening until our coach collected us at 2.00am with other guests passing through every minute...it was arduous to say the least.
Our girls loved it, for teenagers there was loads of them and they all hungout in the bar area..perfect for 14 year olds. We found a quiet bar just outside the resort and sat there watching the lights twinkle over the harbour across the way.
Would we go back - yes we would.
Very very nice
Just a quick comment on the Royal village. My wife & myself have just returned having spent our vacation here all I can say is this hotel is superb. Although 5 star may be a bit too high. Our room was clean and fresh maid service every day the sheets were even changed on our last night strange we thought. Food was very good if you like buffet service we used the ala cart restaurant but service was slow. Bar prices were however very high. Most nights we walked into hersonissis but left before 10pm, as it is known to get rowdy. The pools at the hotel were all good although we never used the main pools as our villa had private pool. The beach was very fine shingle and very clean. All in all I would recommend this hotel to anyone.
Just returned , although I think the accomodation is over priced as I had paid extra for a Superior/deluxe room (the room was neither) with sea view, we had a nice (but side) sea view. Having said this, I thought the place was lovely, relaxing, plenty of sun beds if you didn't mind sitting on the beach. Unlike some others, I thought the food was very good, I like good food and always found something tasty, well cooked, good selection. Friendly staff, animation team were hard working. We paid to eat in the two special restuarants which were very enjoyable and I would recoomend.
Over all, a little over priced but a good holiday
It is hard to ruin the vacation, but this hotel succeded in it
dear "colleagues" tourists!!!!! i have just been to this Aldemare Knossos Royal hotel. i entered this site especially fo you not to reppit my mistake. i had a lot of problems in this hotel:
1. our room was awfull, after having a shower it was difficuilt to decide if you are in a swam or not, cuz the was a lot of water. it wasn't even fixed after 10 days of asking to do so!!!!!!!!!
2. the air conditioner warked awful too!!!! and you can imagine what a problem it is at about 35* in th sun! and also after 10 days they didn't do it!!!!!!!
3. the beds were also very awful in our room!!!!!!!!!!!!!!!
4. the only good thing there was a refrigirator for water!!!!!!!!!!!!
conserning the swimming pools, i have nothing to say, they are very big and nice!!!!!!!!!!!!!!!!!!!
but the food was so awful, that i feel bad while remembering it now!!!!!!!!!
the fitness senter is also nice there!!!!!!!!!!!!!
i suggest nobody to commit my mistake
Great chill out in style
Although poorly described in the brouchure (and I would recommend booking direct in this case since the tour operator rep was non-existant), the Knossos Royal Village was a brilliant venue (but note this is a village, and not a hotel complex. Accomodation is generally twin rooms set into small 2 level blocks with a balcony terrace). The staff were very friendly, and the grounds and facilities were excellant. I would question the 5 star rating to a degree, since the accomodation was basic 3 star in my opinion, althougth the remaining facilities were well classed. The restaurant was excellant, with such an impressive range of dishes available you couldn't decide (although some nights were a bit lacking in the kid's choices). The area is safe, and well maintained, and away from the hendonistic antics of Hersonissos. The other guests come from all over the world, and would be generally of a well mannered and friendly middle / business class background. The kids will love the 50m water slide, and the animation team were actually very good (honestly !), energetic, professional entertainers. The beach was great, sun beds laid out, and free towels (with a returnable deposit). All the water sports are available, lovely walks around the point of St. Georges Bay, even a bit of fishing from the jetty / rocks. The bar is a bit pricey, but with a fridge in each room, the local supermarket is a great place to pick up a bottle of wine for about 3.2 euro (look out though for the big 1.5 lt bottles which are only about 3.8 euro). Overall very relaxing, friendly professional staff, and a very picturesque venue. Sincerely recommended for a chill out, family friendly holiday.
Room was nice and clean, the view was great, but the service was rather poor, and the food was terrible. Couple this with the fact that Hersonissos is loud, annoying, tourist-trap town and you have some good reasons to stay elsewhere.
Spend a little more money and stay at Elounda.
TripAdvisor Reviews Aldemar Knossos Royal Hersonissos
Travel Blogs from Hersonissos
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