Kilkenny Ormonde Hotel
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Room service
Historical Traveler Reviews Kilkenny Ormonde Hotel
Pluses and Minuses
Four of us stayed here for the weekend. We had difficulty finding it in the first place, as there were neither map nor directions on their website. However, the staff were very professional and the food was excellent.
The nightclub is a problem - we were far enough towards the back that we didn't get the worst of the noise, but we were not told in advance that there would be a wedding party on the Saturday night - and the function room is at the back of the hotel. If you join the two sets of noise together (plus a fire alarm at 1.30am!) it makes for a pretty restless night - no matter where your room is.
Overall, excellent hotel as long as you're not trying to sleep.
Stayed 1 night last weekend (Saturday) with wife and new baby.
not cheap (euro 200.00) for room.
Hotel in poor condition for a 1999 construction.
staff good in general, breakfast was poor (service and food)
Hotel was very noisey until about 3am !
Reception were to have General manager call us. No call received.
personaly would not return.
I stayed in the Kilkenny Ormonde with my girlfriend on Friday night. We were greeted with an uninterested reception person who informed us that they'd no record of our booking and got us to fill out a form. Not once were we offered an apology or asked what type of room we had booked. I guess we were given a bog standard one by default and it was near the front as we could hear the words to the music in the club below later in the evening.
After reception forgot to send up menus for room service as requested we had to rush an order in 5 minutes before closing at 10 pm. Food took about 20 minutes, which was fine. At around 11.30pm we got phone calls from reception (quite late) asking had we checked out, we said no, obviously, and they didn't explain themselves and hung up.
Room service breakfast arrived half an hour early and was quite tasty, and we didn't mind the timing.
The room was very basic for a 4 star hotel. No dressing gowns, slippers, heat controls or air con. No bottle opener for the drinks and no extra blankets, and the decor was a little dated. Also the plastic undersheet, which I presume is used by most hotels, made sleeping conditions a little humid, so I would guess they were using a lower quality one than others (?) as I don't usually notice these.
We were just passing through kilkenny and were looking for a night of comfort after a long week before continuing our journey. We felt that the only aspect of the hotel worthy for 4 stars was the foyer/reception area and once upstairs it may as well have been 2 or 3 stars. Obviously there are nicer rooms and suites if you pay more but my understanding of the star system is that it relates to the basic level of service, so upgrading shouldn't be a necessity.
Overall Pleasant Weekend
Regarding location it is ideally situated in the heart of the town but there is a disadvantage to this also that is the fact that the hotel has a nightclub and the noise from the nightclub, be sure to ask for room at back of the hotel if possible. We booked in the late evening and all those rooms were gone so we had to put up with the noise from the nightclub itself and the crowd pouring out on the street. The rooms are very spacious and above average in size and facilities. One evening meal was included in the package and we thought it was to be in the main restaurant but we were relegated to the bistro where the food was a little disappointing. The room temperature and general temperature of the hotel I would say was on the cool side. The leisure centre closes at 8 on the Saturday night we went over and we went over at 7.20p.m. and we were asked to leave the pool again at 7.30p.m. so we did not get to enjoy a swim or sauna etc.
The breakfast was very enjoyable, good selection and they had more to offer than just the full irish. I felt the decor, ambience and layout of the hotel was very nice and the staff were friendly enough and there was a good buzz about the place. We paid 150 for 2 nights and one evening meal and I felt for that it was extremely good value apart from the meal. I would have no hesitation in recommending this hotel and would definitely go back and stay there given the price we paid.
Have stayed here twice now and have to say there is very little to fault in it. It is in a great location and the staff are very frieldly and efficient. I am in the hotel industry myself and therefore would usually be quite critical! The only thing that let it down for us on our two trips there was the breakfast room - we must have been there on 2 very busy occasions as they served breakfast in their large function room, and it was far too busy and quite hectic - we did not get our order taken for a half an hour and we waited for our food for an hour, they didn't seem to know what they were doing. Second morning we had breakfast room service and this was great. Also we were woken up 4 times by housekeeping knocking on our door waiting for us to check out, I wouldn't have minded if it was close to 12pm however it was only 9am! Other than these 2 minor aspects the rooms are lovely, staff generally efficient, great leisure centre, great location, and you can get some great deals. Don't know what the person from the UK was talking about above, £100 for a room in a 4 star hotel with breakfast is great value for money these days, since you can pay well over €200 for a similar if not lower standard hotel in Dublin. Will be back there in the near future.
Excellent hotel in a good town
My girlfriend and i stayed at the ormonde for a two night midweek break recently, and found it to be uniformly excellent. Parking is in the multi story carpark across the street ( town can be difficult to navigate for a first time arrival so make sure you know where you are going!). on arrival we were upgraded to a suite for no extra cost. Suite was excellent, on the v quiet topfloor with great bed and huge room. Breakfast was up until 10 (a wee bit too early perhaps?), and was varied and served speedily. Wide choice of food and all was served promptly. We ate in the restaurant one night, found it excellent value, great food and an especially good dessert. Wine prices reasonable for ireland. Tried bar on same night, was good, normal prices, staff good. Could not find anything to complain about, and do not know what the negative comment on the site about this hotel relate to. Location couldn't be better! Best hotel i've stayed in for a long time top marks.
Average Hotel - But Bring Your Earplugs
Reasonable Hotel, OK service, below average food, good size rooms, but if you need to sleep and they put you in a room at the front of the hotel, leave quickly and find somewhere else! These rooms suffer from a huge amount of noise from the local bars. The rooms are not air-conditioned so you have a choice. Don't sleep because of the noise or shut the windows (still not that good at shutting out the noise), and don't sleep because of the tropical temperatures in the room (even on a not particularly warm day). At well over £100 sterling per room it couldn't be that hard to find something far superior.
Best location in KIlkenny
I have stayed here twice and will be back. Modern fairly newly built hotel in a great location ,5 minutes walk to kilkenny Castle and shops. The rooms are all larger than average and maintained very well. Can't fault it at all. Would recommend it especially to young families as the staff couldn't do enough for ours. Food was excellant!
Good size rooms
Our family stayed here one night. Room was very generous size and somewhat clean (not spotless). Staff was very helpful and they would get an Excellent rating! Pool was a bit of a disappointment. We did not find out until we were going in that kids under 16 are not allowed in the whirlpool (what my 13 year old wanted), swim caps are required for pool (which they sell there for about $5 (3.50 euro), locker room was very dirty, and whirlpool was actually coolish. Breakfast was pretty good but carpeting needs replacing - really gross. Hotel is in a good location - close to shops, food and castle.
Nice hotle, pity about the dining room hospitality
A nice modern hotel, within easy walking distance from the main streets. The only gripe was with Breakfast the following morning, the dining room doors were locked at 10 minute to 10 and guests were told, breakfast is over... and that was the final word. The staff in the dining room were not well trained in Hospitality.
TripAdvisor Reviews Kilkenny Ormonde Hotel
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