How has this hotel rated in the past?
Historical Traveler Reviews Hotel Kilkenny
I recently stayed here and I must state that the staff here are fantastic. Friendly, inviting, welcoming, professional. I will definitely be returning. Fabulous food, great atmosphere and overall a fantastic experience. This hotel is suitable for both business and leisure guests and trust me you wont be dissapointed.
Fantastic service and friendly staff!!
Just recently stayed at the hotel and found quite the opposite experience - frankly it sounds like you are talking about a different hotel. The service was excellent and all the staff could not do enough for us and the kids. The hotel is popular for weddings - but unlike a lot of hotels we noticed that there was a high degree of management presence dealing with the late night bar and the guests who were determined to get themselves noticed. Overall we had a great short break and would have no hesitation in recommending the hotel highly.
Stayed in this hotel for a weekend and was appalled with the treatment of some of the staff. The night porters were extremely rude and abusive upon returning to the hotel at night. After complaining to the hotel I received a very unprofessional and defensive reply which failed to comment on the attitude of the staff. I would never return to this hotel and would not recommend it to anyone. There are much nicer and friendlier hotels a lot closer to the town and for much better value!
Think before you book
Just returned from this hotel. Booked it knowing it was a short walk out of town because we were there for the Cat Laughs Festival and I knew the town would be loud at all hours. This hotel hosts a lot of weddings and events and these went on also at all hours of the morning even louder than the town. People sleeping in the lounges in the lobby all day. Rooms sort of shabby and worn. Too high a price with no return for your money. Was disappointed. Would not recommend. One room had no toilet paper, one had broken hair dryer and never was fixed even after request to repair.
Irish hospitality at its best
I recently had the pleasure of staying at this family hotel. The staff were the best i have ever encounted in all the hotels i have ever stayed in, in all the countries in the world. Nothing seemed to be too much trouble. At times the staff on reception seemed very busy but they would still stop and chat to you and offer advise on resturants, places to see etc. The hotels facilities are fantastic. The resturant was relaxing and staff very friendly, the food was very good and considering that hotel resturant food sometimes gets a bad press we had no complaints. It was always served hot and beautifully presented. The bar was a great place to chillout after dinner with a lovely atmosphere and intelligent, friendly staff. The food is also very good there aswell, (we recommend the chocolate brownies). The lesuire centre is unlike anything i have seen before with fantastic facilities and helpful staff. Although some parts of the hotel look a bit tired we were told that they are beginning major refurbishments soon and we can only think that it will improve the overall experience. When we checked out we found that our car battery was flat and the receptionist got a chef from the kitchen to start it for us. Totally amazing. We would give this a higher rating if we could.
Stayed here for a wedding. Clean hotel. Room well laid out. Lovely leisure centre with friendly staff. Was sharing one key between two of us. Difficult at times. The key card system works far better.
Will definitely be returning
Stayed at Hotel Kilkenny recently with three small children. Staff very child friendly, lovely room, fab leisure centre and decent restaurant. Will definitely return.
Ruined by a school graduation
Stayed for one night.
Woken up at 2, 2.30, 3, 3.30, 4. ....and 5...kids on a graduation evening visiting each others rooms and shouting a lot....the low point to a 2 week trip to Ireland September 2004. Other than that, a very average hotel, 15 mins walk from the centre of town.
We found everything about this hotel to be extremely poor. The staff were just appalling in every way. We had work men walk into our room with their own key 3 times during our stay, The manager was only amused. The rooms were very dull. WE had booked the "superior rooms", not impressed at all. The waiting staff in the restaurant were very abrupt . They advertise that the hotel has been refurbished but is not maintained well! Give this place a miss I,d say. THe KIlkenny Ormonde is a much better location and better standard, I have stayed there twice since!
OK but price too high
Stayed in Hotel Kilkenny recently for one night - single.
Room was O.K. but the the price was too high (€127) for the value received.
TripAdvisor Reviews Hotel Kilkenny
Travel Blogs from Kilkenny
... the remains of a monastic settlement established by St Kevin. Well, I never!. It was occupied from the 900's to 1700's, though he died in 618AD. There is even St Kevin's way, two long walks that cover the routes pilgrims took to get to the site. Cannot imagine pilgrims walking about 30 km to get to see my St Kevin! This is all in a beautiful valley setting with two big lakes nearby. Continued over the Wicklow Gap near the top of the mountains. Quite a ...
... the oldest pub and the black Mary church, saw the old town hall, various lane ways and headed back to the hotel. The guide was good and he was funny as well. One optional that was definitely worth it. Back at the hotel i did some reading, updated, got ready for dinner, then went to the hotel bar. Had a drink with some of those that were there. The bar of this hotel was in an old church. The went to the hotel restaurant. Here we had a great included dinner. Then after ...
The TTs decided to give Waterford a miss after the b&b hostess explained that all the Waterford crystal is now made in Europe and the factory now employs only 100 people, down from 2000 a couple of years ago. So they travelled to Lismore, which is a hidden gem! Lismore castle and grounds were very impressive, as was a lille cafe in the middle of this quaint town. Spent a few ...
Yikes! We woke up, showered and checked out at checkout time, ate toast, visited a clinic, bussed to the airport and rented a car. We then drove to Kilkenny with a lunch stop on the way. We got lost in Kilkenny found Wi-Fi, parking and a hostel and went to sleep ...
... his recent brush with a stampede. One minute they can be chewing cud and the next they can be chasing you. I chose not to tell Kim what I was thinking until we were well out of cow earshot. She was not as amused as I was. We did our best to drive, without getting lost, from Cashal to the Ballyseede Castle. We arrived safely at 6:30 and arranged dinner for 7:00. It's not often you get to eat in a castle, so I didn't mind paying $100 for a two course meal. Kim ...