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Historical Traveler Reviews Hotel Kilkenny
I recently stayed here and I must state that the staff here are fantastic. Friendly, inviting, welcoming, professional. I will definitely be returning. Fabulous food, great atmosphere and overall a fantastic experience. This hotel is suitable for both business and leisure guests and trust me you wont be dissapointed.
Fantastic service and friendly staff!!
Just recently stayed at the hotel and found quite the opposite experience - frankly it sounds like you are talking about a different hotel. The service was excellent and all the staff could not do enough for us and the kids. The hotel is popular for weddings - but unlike a lot of hotels we noticed that there was a high degree of management presence dealing with the late night bar and the guests who were determined to get themselves noticed. Overall we had a great short break and would have no hesitation in recommending the hotel highly.
Stayed in this hotel for a weekend and was appalled with the treatment of some of the staff. The night porters were extremely rude and abusive upon returning to the hotel at night. After complaining to the hotel I received a very unprofessional and defensive reply which failed to comment on the attitude of the staff. I would never return to this hotel and would not recommend it to anyone. There are much nicer and friendlier hotels a lot closer to the town and for much better value!
Think before you book
Just returned from this hotel. Booked it knowing it was a short walk out of town because we were there for the Cat Laughs Festival and I knew the town would be loud at all hours. This hotel hosts a lot of weddings and events and these went on also at all hours of the morning even louder than the town. People sleeping in the lounges in the lobby all day. Rooms sort of shabby and worn. Too high a price with no return for your money. Was disappointed. Would not recommend. One room had no toilet paper, one had broken hair dryer and never was fixed even after request to repair.
Irish hospitality at its best
I recently had the pleasure of staying at this family hotel. The staff were the best i have ever encounted in all the hotels i have ever stayed in, in all the countries in the world. Nothing seemed to be too much trouble. At times the staff on reception seemed very busy but they would still stop and chat to you and offer advise on resturants, places to see etc. The hotels facilities are fantastic. The resturant was relaxing and staff very friendly, the food was very good and considering that hotel resturant food sometimes gets a bad press we had no complaints. It was always served hot and beautifully presented. The bar was a great place to chillout after dinner with a lovely atmosphere and intelligent, friendly staff. The food is also very good there aswell, (we recommend the chocolate brownies). The lesuire centre is unlike anything i have seen before with fantastic facilities and helpful staff. Although some parts of the hotel look a bit tired we were told that they are beginning major refurbishments soon and we can only think that it will improve the overall experience. When we checked out we found that our car battery was flat and the receptionist got a chef from the kitchen to start it for us. Totally amazing. We would give this a higher rating if we could.
Stayed here for a wedding. Clean hotel. Room well laid out. Lovely leisure centre with friendly staff. Was sharing one key between two of us. Difficult at times. The key card system works far better.
Will definitely be returning
Stayed at Hotel Kilkenny recently with three small children. Staff very child friendly, lovely room, fab leisure centre and decent restaurant. Will definitely return.
Ruined by a school graduation
Stayed for one night.
Woken up at 2, 2.30, 3, 3.30, 4. ....and 5...kids on a graduation evening visiting each others rooms and shouting a lot....the low point to a 2 week trip to Ireland September 2004. Other than that, a very average hotel, 15 mins walk from the centre of town.
We found everything about this hotel to be extremely poor. The staff were just appalling in every way. We had work men walk into our room with their own key 3 times during our stay, The manager was only amused. The rooms were very dull. WE had booked the "superior rooms", not impressed at all. The waiting staff in the restaurant were very abrupt . They advertise that the hotel has been refurbished but is not maintained well! Give this place a miss I,d say. THe KIlkenny Ormonde is a much better location and better standard, I have stayed there twice since!
OK but price too high
Stayed in Hotel Kilkenny recently for one night - single.
Room was O.K. but the the price was too high (€127) for the value received.
TripAdvisor Reviews Hotel Kilkenny
Travel Blogs from Kilkenny
... in Germany tried to screw us, I make sure I photograph all the current damage on the car and mark areas on the form that aren’t shown. I take it back up and have the rep sign off. So after many hours from when we started, we are finally on the road. Ugh. Not the day to skip breakfast!
I drive first and am very nervous about getting out of the airport and onto the motorway, but it ends up not too ...
... Alana and Tom in Milton Keynes and it was as good if not better, not sure if it was because I wasn't feeling to good, but it was. Walking back to the hotel where I have decide to spend the rest of my time in Dublin, just to far to travel to Victorias and back each day. And I crashed out for the rest of the ...
... theme house (mum you would absolutely love it & the guy who owns it!). We spent a while searching for the cache before the owner (an Elvis impersonator) came out & gave it to us. He was a really chatty & lovely old Irishman & invited us in to see his Elvis theme room which was packed full ...
... to encompass the pillar and have fingers meet. Guess he could have been a Viking. We also visited St. Kevin Cemetery in Glendalough. It was an early graveyard with both Celtic and Catholic symbols on tombstones. We had lunch in town and split a shepard's pie plate. Long days and hot nights lead to tired travelers. Almost all of us took a nap on the second part of the trip to Dublin while the driver played calm Irish ...
... won awards for its food and I would concur with that assessment. I had fish pie which was wonderful and a pint of...Smithwicks of course (the original brewery is in town). The woman sitting next to me was alone as well, so we passed a pleasant meal chatting away. After dinner I wandered the city to digest and browsed shops. I retired fairly early as I had planning and sleeping to do. Tomorrow I plan on a couple more Kilkenny sites and then it is on to ...