How has this hotel rated in the past?
- Swimming pool
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
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Historical Traveler Reviews Kenwood Hall Sheffield
Not the place for your wedding reception!
We didn't actually stay the night here, but just attended a wedding reception and wanted to warn anyone who is thinking of holding their reception here that the food is really quite poor. It was a few days after Christmas, and the meal was clearly re-heated leftovers from Christmas day. Myself and other guests struggled to identify some strange lumps on the plate, until we realised they were potatoes (not real, but the reconstituted kind that you buy frozen) which had been badly reheated, and the piece of chicken was similarly twice-cooked and dry. The vegetables were almost raw (and I am someone who likes vegetables to be al-dente) and cold. The drinks at the bar were also very expensive.
I realise that they will have been working within the confines of the budget set by the bride and groom, but we still thought that to provide 4-day old reheated leftovers indicated that they are not concerned with quality when an opportunity for effortless profit presents itself, an attitude which may well therefore extend to the rest of the hotel and its services.
Like most reviews I can agree it is your average business hotel in lovely gardens and that is pretty much where the sheen ends.
Except the staff, all the staff I encountered were excellent.
My room was an adjoining one and the walls were so thin I could here my neighbours talk all night.
Same complaint about the noise from a wedding, but I guess I was well warned. The food was average to good but I am only commenting on room service.
If asked in conversation my summary would be 'it is just fine'.
How people this this hotel is great is beyond me. The grounds are great and the setting is nice but the hotel just has that chain feeling. My room was very small and very hot at the end of long walk way. Long queue to check in and a moody girl at the end of it. No table service in the bar you have to go to the bar and order it yourself. Compare it with other hotels in other cities and it just does not cut the mustard. It needs staff who care about their guests and it needs to drop the chain feeling and get the personal feeling.
Sheffield Marriott - Great Service
We recently stayed in the Marriott whilst visiting our son at University. Although they couldn't allocate us a non smoking room (to be fair the website had made that clear when we booked) the only evidence that the room they gave us was a smoking room was the presence of a book of matches. We had a lakeside view, with large balcony. Had it been summer it would have been an excellent facility to have available.
The location of the hotel is good. Set in its own substantial gardens with lake, it's an easy and cheap (£5) trip into town, and if you wanted to use your own car the route is easy to remember.
We ate only breakfast in the hotel. That was a good standard buffet, with the hot items replenished quickly and frequently and the fruit salad truly fresh.
It was the service that stood out for us. Our son having had "a better offer" on the Saturday night, we threw ourselves on the mercy of the desk staff to fix us up with a restaurant booking for 3. They not only fixed us up with a table at a very good italian place, they also took us into town in the hotel minibus when the local taxi firms said they couldn't provide a car at the required time.
Not impressed, not relaxed
Recently stayed a Saturday night at this impressive hotel, set in landscaped gardens. Hoping for a relaxing weekend away, but could hear loud music from gardens til after midnight (despite closed windows).
Then even though not requesting a wake up call, woken up before 6am Sunday morning by extremely loud music from neighbouring room.
Otherwise excellent location, excellent food.
Good place to stay
We have stayed here a couple of times. Staff accomodated us both times with adjoining rooms. Rooms are clean and comfortable and quiet. Breakfast is an excellent buffet arrangement. Only ate a meal here once, in the evening, and we were very disappointed with the standard. We will definately stay here again though.
Stayed for one night with my girlfriend in a double room and I was very impressed. Our room was attractive, clean and spacious with a nice big bed ;-)
The rest of the hotel was very smart and looked pretty up-market. The swimming pool is great - it's small but I think that makes it attractive. The only problem was on saturday when it did get a little busy and people tend to hog the jacuzzi. Nice view from the pool on-looking the hotel's gardens. Very relaxing.
Dinner is supurb - I thought the main course looked small but it was sure filling! Delicious. Breakfast wasn't amazing though - if you order a hot breakfast don't expect to get that much - I'd personally order 2 per person! Still, it didn't taste too bad.
I was sad to leave after only one night; I'd definately return to this hotel.
Stayed at the Sheffield Marriott over Christmas 2003 with the family.
Hotel quite difficult to find as it is in a Victorian area of town with leafy suburbs overlooking the city upon the valley slopes. The hotel is set within 11 acres of well maintained gardens and features a lovely ornimentel lake. The staff where very welcoming and accommodating to all our needs. The meals served in the 18/10 Restuarant where fabulous and very professionally presented and served with friendly waiting staff. Even the new hotel manager came to meet and shake the hands of all his guests with pre-dinner drinks served in the adjacent bar. The main lobby and public areas of the hotel are in a new 3 million pound section of the hotel. The only slight negatativity are the various types and sizes of rooms. My guess is the hotel has only recently become a Marriott property, as I have stayed in many other Marriott hotels and the rooms vary in size quite considerably. We seemed to be in the 70's section of the hotel which has recently been re-furbished, but the rooms where a little on the small side, with very narrow hallways. The hotel is very spreadout and has bedroom wings built in different stages of the hotels developement from the old main house at the West of the developement. The hotel has a small pool and well stocked gym for its size. I would certainly recommend this hotel to anyone visiting the area and my recommendation would be to upgarde to the brand new executive bedrooms or the the lakeside rooms. Thanks to the manager and all his staff for a excellent stay.
this is a n excellent upper class hotel excellent service and rooms.
Beautiful surroundings. Leisure facilitie s a bit cramped but other wise very good Recomommend using
TripAdvisor Reviews Kenwood Hall Sheffield
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