Avni Kensington Hotel
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Historical Traveler Reviews Avni Kensington Hotel London
Beware !!!! Dirty !!!!!
BEWARE!!! Very deceitful. The picture they show of the hotel room does not exist!!! We were given room G9 on the ground floor. The blinds were dirty and broken and there was constant noise from the neighbors. The headborard came off the wall; the toilet would not flush. Their claim to have a TV and direct dial telephone in the room is a lie. No TV --they claim they had electrical problems the night before and so all the TVs and phones had to be pulled out !!! Outrageous story. I complained to the Manager named VeeJay who said there was nothing he could do with the problems. The dining area was dirty -- dirty curtains __ we decided not to eat there --or else get sick in london. The sheets seemed OK but I was itchy all nite and decided not to use them I dared not use the towels either. Why did I decide to stay? Hotels had charged my credit card my 3 nights' stay!!! Veejay refused to refund my money. This hotel should be reported to the Tourism bureau of London. It is a disgrace. I cannot understand why the owner is allowed to operate his business and make money off these poor tourists !!! It is a SCAM and should be written about in Frommers or Rick Steve's to warn tourists to stay away from this place. I would not even rate it as a "1".
Avoid it like the plague
We have just returned from our stay at this hotel and wish we had never seen it advertised on the net, oh how I wish I had read the reviews before I booked. How it can be classed as a hotel is beyond beleif, more like a doss house. When we arrived the place did not look as though it had been cleaned for months, the carpet was filthy, a net curtain at the window was black, a curtain was hanging off the rail, there was no t.v, dirty blankets on the beds (no bedspread or throw) and plastic beakers and spoons for hot drinks. The decoration and furniture was so bad it has to be seen to be believed. When we complained we were moved to another room on the first floor that was refurbished, it was an improvement but still poky and uncleaned! The bathroom looked clean but when we went to use it the shower head swivelled round to spray the wall, so we had to try and shower by holding it over ourselves. If you enjoy breakfast you will be very disappointed here,we had the choice of cheap soggy cornflakes, toast you do yourself and jam or marmalade and croissants in a dirty, dingy, dining room in the basement. The dinig room is next to the bar that is now not in use, with the ceiling falling in. Thank goodness we were only there for two nights!!
Dont believe the web site pictures!!
Unfortunately we had booked for five nights at this dump, but could only manage two!! Upon arrival at 3:00pm we were given a tiny room on the first floor with three cots, the cots were made up but that was the last time this room saw a maid. You see we wern't to know that there was only one key for the room and if you wanted it cleaned you were supposed to leave the key! The shower door was broken, the one cheap dresser drawer front came off in my wifes hands, no cups for the coffee maker and the little packets of cream smelled like the experation date should have been in the Edwardian days!! Two days of constant sawing and hammering from 8:00am until 6:00pm coming from somewhere other than this "hotel" which badly needed raising to the ground. No bar as on the web site and the breakfast was a joke. We stuck it for two nights and had to leave, Hotels will definately be hearing from us!! Do not believe the web site, the interior pictures are nothing like this place. Beware!!!!!
Overpriced and dirty
I used Hotels to find this place and thought the $82 price was still a bit high for a London hotel for myself in March. But, I didn't need something fancy for just one night before my trip home, and the neighborhood is fine. I have stayed in many London hotels and this was the worst.First, the people were friendly behind the desk-one plus. I asked for a kettle so I could make the tea and coffee placed in my tiny room, and it was provided-should one have to ask? I drank out of a thin plastic cup which did work and not dissolve and scald me.I noticed someone else's body hair in the bathroom sink, on the floors of the bedroom and bath, and in the shower. There was a sewer gas smell also! I turned on the shower to wash down the hair, and the handle came off in my hand. I was able to shut off the water finally! I decided against a shower in the dirty bathroom. The sheets had rips and holes, but were clean. The bedspread was disgusting and I pushed it off the bed-also the stained blanket and I slept in a sweater and used my coat for a blanket to keep warm. It was not noisy-one plus. The room had no phone, no clock, but the TV worked. The breakfast was basic, at best, and not much provided. Where is the manager/owner for this place? Are there so many desparate tourists in London that he can offer this high priced dump to us and laugh all the way to the bank? Shame on him or them! I suppose it had "bugs" but I guess I don't want to know!I will warn off my travelling frinds and will also contact Hotelsso nobody else has this experience.
Hell on earth
if i could give this dump zreo stars i would. the list of complaints i have is longer than i could possibly go into here. i must preface this by stating that we stayed in room 314, which i suspect is kept for budet travelers like myself. the standards f the other "upscale" rooms ust be attested to by others. let me just outline the major problems: 1. no housekeping service. in the week we stayed at this "3 star" hotel our room was cleaned once. despite continous complaints.
2. stains on the wall that looked like an unmentionable body fluid.
3.holes in the floor that were covered by the "carpet". the first time one of us stepped i a hole he nearly broke his ankle.
4. drapes/bedsheets that were last cleaned when edward was king.
5. THE WORST STAFF in the world, and i have raveed extensively as a budget traveler in the 3rd world.
6. they do not accept credt cards, even though there are credit card stickers on the window, and their advertisements.
on our last night we misplaced our key. when we discovered this we called ahead and informed the staff. the night manager assured us that it was no problem. on our arrival at 1 am the staff informed us that there was only ONE key to the room. they had no master/spare key. they then refused to give us another room. insted they insisted that if we could not afford another room, we sleep in the lobby! the staff told us a locksmith would arrive in the morning to open the door. with our flight leaving the next day we had no choice but to sleep in the lobby and wait for the locksmith.
at 6 am the night manager informed us that the tel's locksmith would not be able to service the lock until 9pm. well after (by 9 hrs.) our flight was to leave. insted we were to find our own locksmith, which we did. the locksmith cost 72 pound total. the manager then informed us that we would have to pay another 150 pounds for damage to the lock. at this point one of my friends called the police.
as the police tried to reach some sort of resolve our chances of catching the flight decreased. we estmated that we had to leave by 10 am to catch our 12 noon flight. after being forced to sleep in the lobby, call our own locksmith, and being lied to all night we had reached our breaking point. still the manager continued to stall. he figured that the closer to the flight time we got, the more desperate we would become.
fortunately one of our windows on the fourth floor was left open. i convinced the manager to allow us into the room next to ours. when we got int the room i opened the window, climbed out of the room and onto the ledge. i scooted down the ledge and jumped into our room through the window. we got our things together and left.
although we were the last people on our plane, i didn't ind. i have NEVER been so happy to get back to madison. i swear i wanted to kiss the floor in the ohare terminal when we landed. emgland is a great place. i enjoyed a week of fun in london. but the room we stayed in definately put a damper on things. i highly suggest that you NOT even CONSIDER staying at the kensington edwardian. if hell is anything like it, then god is truly a cruel master.
Small Poky Grubby
Initially we were shown to a Small Poky Grubby Room when complained this was not the room we saw on the WEB site we were told it is not their responsibility for the image. They moved us to a better room - clean tidy etc but still sadly lacking. Fortunately we were only one night - that was enough.
Needs a good clean
very dirty room, curtains, bedding and carpet very dirty, but when we complained we were moved to the top floor, which had been renovated and was clean and freshly decorated. carpet in the dining area very dirty - needs a complete overhaul
Dirty Rat Hole
Thank God we had booked only one night in that dirty rat hole. Very small room in bad need of a few investments. - i.e.: wallpaper peeling down, broken funiture, filthy carpets and most of the light bulbs broken. Ok, the beds and the bathroom were clean but uncomfortable. We thought, if we stayed out longer, we would be tired and have a good nights sleep - no chance - due to the squeaky floor boards in the room above us we were woken up at 3 am. People ubove us were packing to go off to the airport at 5 am. We can not say anything about the breakfast, as we did not have it. (Our thought was, if the kitchen was as dirty as the room....)Final conclusion: do not even think of spending a night there!
Really run-down hotel!
I stayed here with a group and was shocked that this hotel even courted groups to stay there. The rooms were really ratty, old broken furniture, dirty carpets, peeling wallpaper and paint...the bathrooms were the nices thing and they were tiny and barely tolerable.In November 2000 there was only one operable elevator, and I noted that in another review on this site from 2002, the review says there is still only one operable elevator. We took the stairs all the time, the elevator was abysmal.The breakfast was ok, nothing spectacular but certainly edible.There is a small room in the lobby where you can use the internet (coin operated machine) but it also doubles as the smoking room, so if you are sensitive, stay away!you have to go through the switchboard to make calls, so don't except to take a laptop and have internet access.It is in a residential area, but not terribly far (6-8 blocks) from the tube station.
I would not recommend this hotel, it does not have a bar, nor a restuarant, the rooms are small and in very bad need of repair. Only one lift, the other one is out of order. No I would not stay there again. the floors squeak when walking on and it is 15 minutes walk from the tube.