Kempinski Grand Hotel des Bains St. Moritz
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Historical Traveler Reviews Kempinski Grand Hotel des Bains St. Moritz St. Moritz
Quality and value - Grand Hotel des Bains, St Moritz
With 185 rooms, this is one of the largest hotels in St Moritz. It was acquired by Kempinski a few years ago and appears to have been completely refurbished. The hotel is located at St Moritz Bad, a little outside the town centre, but this is not a problem. Car parking in the town centre is both easy and cheap, and the hotel offers a free limousine service into town, though we did not use this.
Like all Kempinskis we've visited the Grand Hotel des Bains is exceptionally well run. We walked in, with no prior reservation, and were greeted courteously and smilingly. Our room was spacious and well appointed, with superb quality modern bathroom fittings.
You should make sure to get a room on the front of the hotel. Those at the rear currently (July 2006) overlook a construction site, and even when the building work is completed, the view (of the new Kempinski residences) is unlikely to be inspiring.
The breakfast buffet, served in the grand and elegant restaurant, was first class, with everything one could reasonably require. A chef at the buffet prepared omelettes etc. on request.
St Moritz is not perhaps the first place one would think of as somewhere to take the children, but families were much in evidence. The provision of a low table from which the younger children could make their own breakfast choices, was a charming and thoughtful idea. Apart from breakfast we did not dine in the hotel.
Standards of service and housekeeping are high. Staff were consistently friendly and professional, several of them remembering our names from one day to another.
The pool and spa facilities are superb, though the outside space for sunbathing was limited to a tiny deck area by the sauna/pool area, right next to the construction work. Worth checking that these facilities have been improved, if sunbathing is your thing.
We felt that the price of 380 Swiss Francs B&B for our superior room represented good value, particularly in this resort, noted for its very expensive luxury hotels.
The Kempinski Grand Hotel des Bains can be unreservedly recommended.
Excellent five stars hotel
How can you criticize if you get a free BMW series 7 pick up service from the St. Moritz station! Also we have a free room upgrade because My wife and I stay there for honeymoon. The service is excellent with welcoming drink and fruits. the indoor pool, gym, spa and all facilities are good! It is the best Hotel in St.Moritz! Highly recommended!
Beyond Stellar Experience at the Kempinski in St Moritz!
For the second time around, I stayed at the best hotel in St. Moritz, this time with my fiancÚ. We got an exceptional deal for 7 nights with half-board at the Kempinski Grand Hotel des Bains right after the New Year in January. We are XC skiers, so we asked for two massages each instead of the ski lift pass. No problem. They gave us a standard room, but standard at the K is like twice the upgrade at the other luxury hotels in St Moritz - and I have been in standard rooms at the Kulm, Suvretta House (even since the renovation)and at Badrutt's Palace, and none compare to the spacious and well-planned rooms at the K. By the way, the decor in most of these hotels is, well, Swiss/German. You can't expect French Regency antiques or Italian Armani Casa. What you'll get at the K is at least an absence of kitschy 'alpenpaintings' (Suvretta House scary standard), Laura Ashley drapes (Badrutt's, no thank you) or cheesy modern (Carlton.) There are plenty of framed mirrors in the room and there's a black and gold table identical to the one available in the rooms at the Kempinski Adlon in Berlin. There is plenty of closet space and the WC is totally separate from the marble bathroom. Rest assured, it's much better than at the rest of the luxury hotels in St Moritz. No cuckoo clock alpenfantasy, thank God! You're there to ski, not to play house anyway, no?
Of course the service is impeccable, friendly without any snobbery, but the most amazing thing about the K is the food. I have been to J÷hris Talvo (two stars in the Guide Michelin), Chesa Veglia, the dining room at Kulm, Badrutt's Palace and several other high end places in St Moritz and they can't hold a candle to the fabulous dining experience to be had at Les Saisons or at Ca' D'Oro in the hotel. At first, my fiancÚ was a bit leery of half-board, but the second night at Les Saisons totally won him over. After that, he didn't want to eat anywhere else! At Les Saisons, the food is best described as modern French. At Ca' D'Oro, it's French-Italian and thoroughly amazing.
Since we skied all day, it didn't matter how we stuffed our faces, so we took advantage of the plentiful breakfast buffet. When I asked for bananas with oatmeal porridge, they prepared some for me every morning. When I asked for egg white omelets with extra virgin olive oil, they went out of their way to prepare it exactly as instructed.
At night, the dinner on our half-board plan contained several options, one more delicious than the other. Whatever we ordered, it was fabulous. The chef, Ivan Gotfredson, has done his training at several starred establishments around Europe and if he doesn't get at least one star in the Guide by next year, then I'm not putting any more stock in it.
Another aspect of this grand hotel is the professionalism and generosity of the management. For my fiancÚ's birthday, the manager of the hotel sent a beautiful cake to our room. For dinner, we were treated to LARGE PORTIONS OF OSSETRA AND BELUGA CAVIAR with various accoutrements. The concierge personally traveled to Lake Como over the weekend to secure a sentimental piece of jewelry available only in Italy, so that I could give it as a birthday present. I kept receiving updates on the shopping progress via another concierge on duty!
As for the spa, it was all top notch. The ladies spa has an aromatherapy grotto with crystals, as well as a special sauna which maintains slightly higher humidity for delicate skins. I was alone every time in there, which was heavenly. Had I wanted to, I could have joined the co-ed sauna or steam, but I declined that option. The swimming pool is stunning, but I got stuck in the aromagrotto for at least an hour a day. We both had great massage therapists who administered aromatherapy and sports massages. They were friendly, extremely professional and very, very good.
As for the skiing, well, for XC skiers, the K is optimally located. It's literally ski in/out with the XC center right outside the hotel. For downhillers, the lift is across the street. Of course the staff at the ski concierge is every bit as good as at the rest of the hotel.
There were a few things we didn't try, like the Casino or the other restaurant on the property. But what we can vouch for, is that you won't be sorry if you book this hotel. Go for drinks at Badrutt's Palace or the Kulm (skip Suvretta House totally, it's dowdy and a downer) but stay at the K. It's truly THE BEST hotel in St. Moritz!
Had a wonderfully romantic stay at the Grand for our wedding anniversary.
We had a fantastic deluxe room and the hotel facilities (wellness, restaurants, bar and casino) are top notch, in fact we didn't leave the hotel much during the entire weekend - bliss.
Received particularly good service from the reception staff, thanks guys for making my anniversary plans go off without a hitch.
We visited during off season and I was very happy with the special rate I got from the Kempinski website, unfortunately this rate is doubled during ski season but if you can afford it you wont be disappointed.
AMAZING One of a Kind
My husband and I went to Europe for two weeks and stayed in a total of five hotels, the Kempinski was by far the best! Everything was great! The staff was extremely courteous and very helpful. We were treated like royalty. The exercise area and spa are top notch. The view is unbelievable; surrounded by mountains and a lake within walking distance. The breakfast buffet was the nicest I have had in a hotel; a whole room filled with gourmet chef prepared hot food and so many varieties of fruit, pastries, and jams. The maid service was excellent; they would notice how you liked things and would customize your room to your likes and needs daily. I have nothing negative to say about this hotel. It is a great place for a romantic getaway, an activity filled vacation, or families with young children.
We are already thinking of when we can return!
Never seen something better
We arrived with our old car at the entrance of the hotel and we felt we were in the wrong place. Staying here in low season and paying a very good price, we paid 150 Euro/night including breakfast, feels like being jetset. We got an upgrade, honeymooners ;-). The room was huge and magnificent. Facilities in this hotel are great, the pool, sauna and all other things are superb. Choice for breakfast was overwhelming, we didn't eat anymore till the evening. In fact we didn't see that much of St.Moritz, we just enjoyed being in the hotel. For us it was one of the best hotels ever (maybe the best). So don't doubt, book this hotel if you go to St.Moritz.
We decided to go for a luxury skiing holiday this year, neither of us having done it before. We went to the Kempinski Grand Hotel des Bains in St Moritz on the excellent value 7 day ski package which included half board for 7 nights with a ski pass for 6 days.
I have travelled a lot and stayed in many 5 star hotels but this one took the absolute cake!! It was quite fabulous and the luxury exemplified by the attention to detail throughout. We had a standard room in the eves but it was more than big enough, with a huge comfortable bed and lovely bathroom with bath and about 3 showers! There was also a little hallway for boots and bulky ski clothing.
The food was incredible. The breakfast buffet had an enormous and delicious choice every day. Every other day the evening meal was a buffet but quite luxurious in style, the rest of the time the evening meals were taken a la carte in a choice of 2 restaurants (with a third more expensive a la carte restaurant not included in the HB basic). The wine list is extensive but not cheap and don't get caught out by the half bottles!
The staff were totally professional and accomodating. There is a ski shop in the hotel and the main ski lift in St Moritz Bad was built directly outside the hotel which has been there since the late 19th century. There were 3 main ski areas we visited. The ski bus also went from outside the hotel and although it was nearing the end of the season we didn't have too great a problem finding slopes that kept their snow longer by virtue of the fact the sun did not beat down onto them direclty all day. One thing to note, however, is that the resort is not a good beginners resort with very few green/blue runs, with no shortage of reds and blacks.
After a hard day on the slopes there is nothing more 5 star than the spa and pool at the Kempinski which was free to guests. Ahhhh, the saunas. MMMMM.
I don't think either of us would hesitate to return or recommend this hotel. It was true luxury.
A truly grand hotel!
This is a truly fantastic hotel, which one would expect from a Kempinski, but it's service and amenities, especially when compared to other St Moritz hotels are beyond.
We stayed during a 5-day skiing trip. From the moment you check in, the entire staff is supremely! attentive to your every wish or request, from the bell-hop to the hotel manager, who, from my brief observation, personally welcomed every guest. He is also always personally available during the breakfast and for the afternoon cocktails, to greet and speak to guests. Speaking of both, the buffet breakfast is just exquisite and have rarely seen such an ample offering on my travels; the hotel also organizes mamanger's cocktail party once a week.
The rooms are beautifully appointed and spacious. We did not like the first one we got (the laundry room noise), so they immediately transfered us to one we fancied more- fantastic view of the lake and very quiet). Also, not to be missed, are the hotel spa and the pool- both state if the art in granite and marble. Especially loved the steam-room with it's fountain and colored lights. By comparison, after our stay we went to the Villa D'Este on lake Como and their sauna/steam room was dingy and moldy...
Some nice points are that hotel has it's own Casino, which we normally don't care much for, but this one is nice and nice entertainment for one evening. It is also located bit outside of town center, so no noise and tourists (who tend to pack The Palace even if not guests), but also no sprawling vistas of the Lake. Another advantage is in the fact that it is located adjacently to the main gondola to the slopes, so you just stroll over.
The other access to the slopes is in the center town (to Cervinia) and the parking there is a total nightmare (unless you are staying in one of the hotels in town, in which case you have to lug your skis to and back). Incidentally, Kempinski provides its shuttle to center, whether you want to go skiing or just for stroll/shopping and while everyone else is lugging, hotel guests get picked up in comfort right in front of the lift.
In conclusion, for the money I think it is the best bet...There are 3 other hotels one might consider- the Palace, the Kulm and Survetta. Survetta is way out of town, considerable distance from anything; Kulm is nice, we had gone there for dinner/drinks and it has a superb service, but it is done Swiss-chalet style and does not have all the modern amenities and the comfort of Kempinski. I also thought it was kind of dark, with claustrophobic, labirinthy reception/main floor. It does have outstanding views, being the highest-up major hotel in town- so ask for a room with view to lake. But, the Palace is something else. It is a really luxurious, done up in a funky neo-gothic-suisse fusion decor, which looks better than it sounds. Fantastic service and truly impressive surroundings. This one has the advantage of the see-n-b- seen as it is a big draw for the apres-ski, dinner and the disco with all the wealthy and the posers regularly congregating there. If not Kempinski, stay at this one....
Truly a Grand hotel!!!
From the moment you set foot in the hotel, the Kempinski lives up to its name of a Grand Hotel. The public areas are beautifully decorated. Our room was spacious and the beds were comfortable. The bathroom had the fluffiest towels ever!! The service was impeccable and the breakfast was out of this world. From every cereal, bread, muffin, pastry, fresh fruit one could think of to made to order omelettes, there was something for everyone! Although we didn't spend time at the spa or pool, the staff was very polite, attentive and answered all of our questions when we went to check it out. We would highly recommend this hotel and will definetly stay there again.
Wonderful hotel in a beautiful town
Had a great stay at the Kempinski. The rooms and public spaces were well appointed. Service was excellent. Ski rentals and walk to gondola were quick and easy. The spa was great after a day on the slopes. Worth the money if heading to St. Moritz.
TripAdvisor Reviews Kempinski Grand Hotel des Bains St. Moritz St. Moritz
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--Dinner at Hotel Arte's restaurant--gnocchi and pizza.
Hotel Arte room: