Kamala Beach Resort (a Sunprime Resort)
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Historical Traveler Reviews Kamala Beach Resort (a Sunprime Resort)
-A nice looking hotel that is poorly managed and run by dubious cleaners and incompetent staff.
After having travelled through Asia, Europe, Australia and South America with never a problem at any of the hotels or guest houses I have resided in, which must amount to hundreds by now. I can assure you that I was deeply disappointed with this supposed 3 star hotel.
Whilst staying at this hotel I made the unfortunate error of leaving money in my luggage. Though you might expect staff at a 3 star hotel to be honest, do not take it for granted here. Although I have no proof, it was most likely the cleaners who went through my luggage and stole all my notes including ones that were worth nothing, like Colombian pesos. The hotel policy of not being responsible for valuables left in luggage is fair enough, but should not be a green light for its staff members to steal.
When I approached the main desk with the theft, I was basically told that it was my friends who stole the money. Why? Because they happened to be Asian and therefore are assumed to be prostitutes. In general, I found the staff unhelpful and rude. No real effort was made to sort the problem out, no one made any attempt to get the manager. They tried their best to pretend they could not speak English and cast dispersions upon my friends.
All up, a very unprofessional and unhelpful staff.
I then sent a letter to the management to inform them of the theft and the most probable culprits but received no reply. Hence I have decided to let others know of my experience at this hotel.
As for the hotel service, well it took about 4 hours to get someone to bring in a hair drier. Say no more?? Why not! The staff members are often found sprawled around the pools or lounge areas meant for guests, where they flirt with other staff members. I was only surprised that they weren't getting drunk as well. You would get better service and security at a guest house.
Thus I feel this hotel is wholly undeserving of its 3 star rating, better accommodation could be found elsewhere.
Dieses Resort war wundervoll, die Belegschaft freundlich und hilfsbereit, die Anlage gut gepflegt und der Strand genau vor unserer Haustüre. Für diejenigen, die dem wilden Tempo von Patong Beach entfliehen wollen, ist dies genau der richtige Ort. Es gibt zwei große Schwimmbecken und ein Kinderbecken, ein Spielzimmer, einige Fitnessgeräte, eine Leihbücherei und im Garten Massagemöglichkeiten. Es ist kaum zu glauben, dass dieses Hotel von dem Tsunami schwer betroffen gewesen war. Die Zimmer sind extrem gut ausgestattet und sehr groß für jedes Maß. Jeden Tag erhält man zwei Flaschen Wasser gratis. Außerdem gibt es einen Shuttleservice, der jeden Nachmittag gegen ein kleines Entgeld nach Patong fährt. Ich werde eines Tages dorthin zurückkehren und habe es in den wenigen Tagen, die ich zurück bin, schon vier Pärchen empfohlen.
Very very nice
The pool was great for kids and adults. Although on most websites you'll see it is only 2.5 star rated. Well we stayed in 4 star and it wasnt as nice as the Kamal Beach hotel. The beach is nice and quiet and the food is great. Staff are lovely and the rooms are very clean and tidy. You can have a massage for 300 bhats right next to the beach. I really recommend you going there. Hope this helped
Better than expected - very glad to have stayed here
Kamala Beach is fantastic for those people who wanted to get away from the hustle and bustle of Patong Beach and really just wanted to have a relaxing, quiet holiday. Even if you wish to have a night out at Patong, it's easily accessible by the shuttle bus at 150 bahts return straight from the hotel. (about 15mins drive) The beach is literally outside its doors, and its restaurant has the best view of it. The food is ok, but I suggest eating out for lunch and dinner, especially the restaurant by the beach at the top of the street called Nanork's Seafood. They are truly the best and the food is absolutely divine (not to mention very cheap...must try tempera prawns). There is internet available so if you feel you need to reconnect with the world, you can. We were staying at the Deluxe Side Seaview room and found it to be clean and spacious, plus they also provide 2 bottles of drinking water per day free of charge. The staff were all very friendly and helpful in their own way and I give extra kudos for the guy at reception - he truly outdid himself with his spectacular service and warm smile. I have been hearing that the service checking in and out is slow but I found none of that. Also, you must understand that the Thais' way of life is very different from your own country, especially the fact that they are not as fast paced as you are used to (although their driving abilities might say otherwise...) Yes, I admit the restaurant staff is sometimes a bit slack but I'm willing to let it slide - everything else excels what a normal 3 star hotel should be. You can still see signs of damage from the tsunami but it is not very obvious. The Thais have done an excellent job in rebounding. We also got a really considerate taxi driver called Mr Pravit who took us sightseeing and to really delicious places to eat fresh seafood that won't dent your wallet. On our drive to the airport instead of taking us on the straight road he took us on a backway and gave us a glimpse of normal daily Thai life - something you wouldn't see on a tour bus and in Patong. One word of warning though - the tailor guy in front of the hotel is a little bit creepy, but unfortunately you can't avoid him since you have to walk past his shop to get out the main gate. Oh well, maybe it's just me.
Dont stay here
as soon as we arrived here we hated it.before we had even seen the room we had decided to move the next day(My husband had booked it at the last minute for 5 days on the strengths of the forum comment)the staff at the desk were surly and by Thai standards not very welcoming.i had to double check it was the same hotel after seeing the photos posted here as it looked like a different resort.the area is very depressing and i was glad to leave.there was a large bug in the bathroom(looked like cockroach) and i couldnt believe there wasnt a lift.a poor man had to carry 2 heavy suitcases up all the stairs only to take them back down the next day.
i would never recommend this hotel or resort.its only saving grace is fantasea is within walking distance.
We quickly moved to the Meridian Beach Resort which is in a different league and worth every penny.
After reading the reviews for the hotel I was expecting much more than what we ended up with.
The hotel location, had easy access to the beach and the grouds of the hotel were clean, however the surrounding area is still recovering from the tsunami. There's limited choice in Kamala for restaurants/bars, we found ourselves bored after the second night looking for more choice nearer to Patong.
I found the hotel service to be lacking and had to repeatably ask for simple things 2 or 3 times before get them. The restaurant staff to be were surprisingly unfriendly and cared more to chat amogst themselves rather than sevre the hotel guests.
Check out also became a nightmare and took nearly an hour, and then was further delayed due to a non-existant laundry bag apparently missing from our room, which we'd never seen in the room at any time before. My advise would be to allow an hour just for check out alone, otherwise you may find yourself rushing to make your flight like we did.
All in all, the hotel would be more ideally suited to a more elderly couple or a family with small kids.
This resort was wonderful, staff friendly and helpful, grounds well kept and the beach right on your doorstep. For those who want to excape the frantic pace of Patong Beach, this is the place to be. There are two large swimming pools and a kiddies pool, games room, some gym equipment, lending library and garden massage facilities, it is hard to believe that this hotel was badly affected by the tsunami.
Rooms are extremly well appointed and very large by any standards. 2 bottles of free water a day are provided. There is alsio a shuttle running every evening to Patong, for a small fee.
Will go back there any day and have in the few days I have been back recommended this hotel to 4 couples.
Wonderful Christmas and New Year in Kamala Beach
We booked the Kamala Beach Hotel for Christmas and New Year 2005/6. We wanted to stay somewhere in Phuket with character, not too built up, and Kamala was the perfect resort. We arrived at the hotel at 2200 on Christmas Eve. Terribly slow check in, and the receptionist spent what seemed like a decade to carefully write out a detailed receipt of what we would be paying - watch out, our opodo quote of around £530 went up to £630 when hotel taxes were added. Also, we were charged 100bt for a broken ashtray, and on check out they tried to charge 100bt for a missing saucer - woudld anyone really nick that?! We had a beach bungalow, but on the night we arrived, the gala dinner was set out just below our balcony. However, from there on in, the hotel was just fine for us. We did not use the facilities apart from gate crashing the new years eve party (great band laid on), spending all our time either on the beach (at the far end away from the madding crowds), or on our delightful balcony watching fantastic sunsets. Kamala has a dozen or so bars and restaurants, just right for an 8 day stay. Fave bars were the little aussie bar and Bobs bar, good football at Kois. Easy to get to Patong for a livelier night. Overall the location, wonderful people, and cheap, quality restaurants made this the perfect Christmas and New Year. Would highly recommend this - just don't be tempted to stay within the hotel all of the time, as you will miss the genuine welcome you get at the other places. Finally, although there is still much reconstruction as Kamala was very heavily damaged by the tsunami, everything is low rise and tasteful, and this resort deserves to have the tourists back to rebuild their economy.
Good Hotel and a nice location
Kamala Beach was badly damaged in the Tsunami and people are literally working day and night to rebuild it. The Kamala Beach Hotel has an attractive layout set right on the beach with all rooms built around two pools and with either a front or side view of the sea. The rooms are clean, comfortable and a good size with large balconies. The staff are friendly and helpful. Its a good quality hotel, not ultra luxurious but very comfortable. Kamala beach is a relatively small resort with one main street, there are several restaurants (although the best we found were stalls on the beach with great sea food), bars (Bob's Bar is particularly recommended for friendliness and character) tailors, shops, tour operators and massage/beauty. There is a lot less hassle than some places and we found people very friendly. Its not party central or wall to wall girlie bars and hopefully will stay that way. There are plenty of taxis, or a local Blue bus can take you to Phuket Town via Surin Beach. Kamala Beach is pleasant - friendly family teams will rent you a sunbed, sell you drinks, and even give you a massage for 300bt (about £5 for an hour and worth every penny).
Excellent friendly hotel
My husband and I booked into this hotel on 18/12/04 with the intention of staying until Jan 2nd. The day before the Tsunami hit, we were feeling sad that a week of our holiday had already passed. The hotel waslocated next to beach bars, restaurants and tailors. There was no fear of crime or any seedy places.
We were in a bungalow, separate from the main hotel buiding. The bungalows are on 2 floors, very clean with free bottled water delivered daily. The buffet breakfasts caterred for every nationality ad the staff were very friendly. Despite the tragedy of the Tsunami, we have every intention of returning to this hotel
TripAdvisor Reviews Kamala Beach Resort (a Sunprime Resort)
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