Kakslauttanen Hotel & Igloo Village
How has this hotel rated in the past?
- Meeting rooms/conference facilities
- Airport Transportation
- Non-smoking hotel
- Multilingual staff
- Conference facilities
Historical Traveler Reviews Kakslauttanen Hotel & Igloo Village Saariselka
What can I add to the already good reviews. We travelled with Scan Tours who prebooked the trips. We (in out early 60's) did everything: the reindeer, husky and snow mobile safaris (4 hours) in addition bolted on snow shoe hiking and sledging(Saransellei). Then saunas and snow diving (scary thought, then you only pass this way once in your life, so do it).
The weather was great, sun shine all the way in temperatures -10 to -32 at night. The Northern Lights were staggering, ethereal, out of body experience, viewed in tempertures of -28 and you did not notice the cold.
This had to be the best 4 day trip we have had and would recomend it to young and old alike. The hotel service was excellent, staff helpful and the cabins warm and cosy. Collect your own firewood, no hardship.
Tips, do the reindeer safari first... de-stressing. You will have to share the husky team so change over drivers, then ladies rent your own snow mobile for the 'rush' as my wife did. Clothing for safaris supplied and it is good. Otherwise, three layers including thermals and a good hat and thermal gloves. Don't dress for dinner. Use the the fixed allowance against the al la carte menue for variety. Take a bottle in for the cabin. Can't say any more!
We got married last week in the ice gallery at the hotel Kakslauttanen and it was just amazing. We couldn't have asked for a more memorable day. The staff were wonderful and arranged everything, which ment my husband and I had a completely stress free day and were able to enjoy the experience.
Also 8 family members and friends of varied ages came with us and we all thoroughly enjoyed and cant wait to go back.
I would recommend staying in the glass igloo for a night, and if you plan to get married a husky ride to the ice gallery is great fun!
My wife and I (50s) had a 3-night break in this complex. Thoroughly enjoyed the experience, but we had a period of calm weather. Coldest night was -22.5 degC, daytime temps around -10. Snow a delight - none of the mushy nonsense we get in the UK, just deep, crisp and er... even, I suppose!
Stayed first night in snow igloo followed by two in a log cabin and would recommend doing it this way round. Trying to sort out clothes changing on a final night before departure would be a bit of a nightmare since your bags will be in the hotel, and you're in the igloo 300 m away. You'll probably arrive almost at the end of the evening meal slot, so you'll need to get well organised if you do this, though. Igloo is wonderfully silent - couldn't even hear the huskies barking across the main road in the morning. Alternative of glass igloos (they have 5) lack privacy, but are heated and have excellent upward views.
We saw the Aurora Borealis one night and this was a soul-lifting moment. Waves and swirls of colour, changing to curtains and back again, pale pinks intruding into blue/green/white drifts ... Magical, spectacular, ... can't find higher words! But we were lucky - it's obviously not guaranteed!
Can echo the sentiments below about husky-driving, but we felt 2 hrs was ample; ditto for snowmobiling.
Food was pretty good - for the adventurous there's local whitefish, ptarmigan, elk and bear sausage on offer on the à la carte menu, as well as the (obvious) reindeer and salmon.
And the two couples we spoke to who got married in the ice chapel while we were there thought it was brilliant!
BEST HOLIDAY EVER!!!!!
We have just returned from the Kaksluttanen Hotel, and well what can I say! This has to be one of the best holidays that I have been on. The resort was very nice, the staff very friendly and helpful - I might add. There were nice big spacious log cabins, there was a kitchen area with 2 hobs, all kitchen utensils provided. There is no supermarket on site, but the hotel does provide a free bus service to the ski village of Saariselka (about 5 miles away), where there is a large supermarket, to stock up on your goods.
If you use all the logs provided and need to stock up again, there is a charge of Euro 10 per box.
The food provided isn't the best, but you do get Euro 22 to spend per evening meal (if you are half board) and can choose off the a la carte menu if you don't want the set meal offered.
We stayed in the glass igloo for one night and this was a real experience and I would defiantly recommend it. The only thing I would say is to stay your first night, as there is no shower provided and we stayed on our last night, which was a little inconvenient.
If you want to look at the ice bar, restaurant and chapel, there is a tour for Euro 7, which I thought was rather cheeky! And if you want to eat in the ice restaurant, there has to be a minimum of 10 people.
The highlight was the trip was the husky safari, and I would recommend the 4 hour trip, as 2 hours would not seem long enough. We also did snow mobiling and a reindeer safari which was nice and relaxing.
Overall this is a real experience and I would love to go back again, or do a 7 day husky safari as I enjoyed it so very much.
Lovely time had by all
We had a lovely time (10th/14th January 2005) in our large cabin, two showers, a sauna, one large double bedroom, the other had log bunk beds, the lower large enough for two, meals were taken in the main building although the cabins have a kitchen but nowhere to buy supplies!!, the open fire was fun and the cabins well spaced in the woods.
The main building has the gift shop, reception and restaurant. The staff were friendly but not overly efficient, the half board meals were ok but would suggest an upgrade to the La a Carte Menu.
There was no evening entertainment apart from Tango lessons or cabin TVs, so take your own especially for the kids.
The staff didn't push any activities, so book in advance and check the timings on arrival. We had to ask about cross country skiing and were shown to a room full of the equipment and just helped ourselves.
The Husky and Reindeer trips were great, skiing fun for first timers and the Glass Igloos surprisingly comfortable and we saw the Northern Lights. The Ice Palace was only just being built due to the warm weather it was only -5 and should have been -50. Clothing can be hired and if they haven't got your size go across to the Husky Farm as they had plenty.
If you like the idea of being miles from nowhere then is the place for you.
The Staff need some customer service training!
Whilst the novelty of this place was amazing, the glass igloo extremely comfortable, and the weather good enough that we saw the northern lights on the plane on the way in, we were extremely dissappointed with the staff at this hotel.
We spent approx £200 to stay there (one night), and about an additional £100 or so while staying there only to be told off by the staff on leaving. We were told on arrival (by the night staff) that they would book our taxi to our snowmobiling safari, but when it didn't arrive, we questioned the manager and we were told that we should have booked it ourselves! Then they tried to overcharge for the meal expenses and repeatedly told us that we had a terrible travel agent!!!
If Kakslauttanen are going to charge such extreme prices, they need to learn some customer service. My recommendation is to stay in Saariselka at the Hotel Rekkolinna where the staff are much more friendly!
Had the worst time ever
I can't believe these people went to the same hotel we went to. The staff were rude, the food always took at least and hour and a half to get to you and it was usually cold (and if you have a vegetarian at your table like we had, they'd better get used to eating alone a long time after everyone else).
We had booked our wedding at the ice gallery here and found out 36 hours before the wedding that they hadn't built the gallery or the igloos or anything else we had paid for. They knew for over 4 weeks that we wouldn't be able to have our wedding and still didn't inform us. They did very little to fix this issue (we didn't even have an apology for ruining our day). If you wanted to change any of the trips you had booked (we needed to change one so that we could sort out our wedding) you would lose your money.
I will never go back to Finland again and I have nothing but bad, very miserable memories of the place.
We shall be back!
Our holiday at Hotel Kakslauttanen by far exceeded our expectations. The log cabins were cosy & well fitted in a beautiful setting & having our own private sauna was a real treat. The staff were friendly & the food enjoyable.
We enjoyed our husky safari & even more so our snowmobile safari. Our only regret was that we hadn't booked a longer stay so didn't get to do all the activities that we would have liked.
We shall return & hopefully next time see the Aurora!
One word of warning - collect your luggage at Helsinki instead of booking it right through! Ours didn't arrive until the next day.
We really enjoyed our trip to Ivalo, Finland and the Hotel Kakslautten. The cabins were well decorated and warm. The children enjoyed collecting wood on little sleds, etc. The ice igloo we stayed for one night in was more of a room off of an ice palace. We stayed warm enough in the sleeping bags, but were expecting a more eskimo like experience. It was more like a Hilton made out of snow and ice. The "igloo" had electric lights a double king size bed made of snow with pads on top and was reached by walking through an amazing ice chapelin the room which was off of a banquet hall. The two highlights for us were the dogsledding which left from a dog farm across the street and the cross country skiing trail which was really excellent with lights at night. For people from Florida we definitely got enough snow. The food at the restaurant was very good and the people were friendly and helpful. Overall it was an enjoyable trip. Next time we go we will book a glass igloo and hope for clearer nights skys, because we did not get to see the Northern Lights on this trip.
The most beautiful Countryside combined with Excellent service & Food in the Hotel and on the Husky & Snowmobile Safaris made this the best holiday we have had for years. Sadly we did not see the Northern Lights. Happily that means we will have to go again.
TripAdvisor Reviews Kakslauttanen Hotel & Igloo Village Saariselka
Travel Blogs from Saariselka
... up by the kennelhand, and led back to the rail where they started from, all the time singing to their handlers. They start snapping up snow and licking their paws to cool down after their excercise, then rubbing their bellies into the snow and panting hard. Paul and I on the other hand, wait for the others to arrive back, then headed into a cabin where a log fire roared in the middle of the room for hot, wood-smoke scented coffee and pastries.