Jw Marriott Quito

We stayed in the Marriott upon our return from the Galapagos Islands. We found the hotel to be 5 star but it was extremely hectic with proms, grauations and other events being held at the time we were there. We were lucky to get a weekend rate of $119.00 which included a great breakfast buffet for two. An Indian Market was within walking distance and we found lots of the popular tugua nut carvings, balsa wood parrots and jewelry there. Free airport shuttle service. Lots of English speaking hotel workers. They had a heated outdoor swimming pool and great exercise room with jacuzzi in the changing rooms for men and women. Alcohol and food is expensive by Ecuador standards. Beer $4.00 up dinner $9.00 up.

On the negative side, they charged 20 cents a min for Internet service and had VERY expensive executive cars for tours that didn't even include an English speaking driver. I would look outside the hotel for tour service.

Stayed at Quito's J.W. Marriott Hotel for two days before and two days after a May 2006 trip to the Galapagos Islands. Hotel is worthy of the Marriott chain's efforts to brand the "J.W." as 5-star. Building, lobby and pool area are breathtakingly beautiful. Staff is both very friendly and very efficient. Business Center is well-equipped and staffed as is the health center. Rooms are spacious, comfortable, modern. Restaurants offer wide selections in inviting surroundings with topnotch service. I highly highly recommend the hotel.

We stayed at the start and end of our first trip to S America and it was an ideal city hotel before setting off into something more authentically Ecuadorean. The standard of accommodation and service was as good as you could want. Food, especially the fresh fruit at breakfast, was very good.

My husband and I and another couple stayed at the J W Marriott Quito 3 times over a two week period. Each stay, from one to two nights, was great. Staff were warm as well as efficient and the accommodations were very comfortable indeed. Standard rooms are plenty spacious--ditto the palatial bathrooms with separate toilet, shower, deep double oval bath and marble-topped vanity. Upon arrival our second time, our room smelled like stale smoke; I asked the bellman if we could be switched to a non-smoking room. He called down to the front desk, smiled and had us follow him up to a "very nice room" -- a suite. What a treat. Our third stay put us in a (non-smoking) corner room with a balcony. My sister-in-law noted that the water pressure gets a 10 and speaking of water, 2 bottles are provided per day on a complimentary basis. The nice amenities include Ecuadorean bath salts. Our automatic wake-up call the last morning for an early airport transfer was followed up with a personal "confirmation" call from the desk---a friendly snooze button, if you will. The buffet breakfast is full of lovely choices. We did not sample the cooked-to-order section, but enjoyed the selection of fresh fruits, exotic juices, baked goods, muesli, and even ceviche. Coffee was served at the table. Business service center was helpful and the hotel was very obliging with luggage storage services when we wanted to travel light into the Amazon basin. We usually choose non-chain hotels, but for this trip it made sense to stay at the Marriott in Quito and we were not disappointed.

I stay at this hotel from the first of april to the 8 of 2006 on business. Whatever you found out at this page negative about this property ignore it completely. I am a corporate traveler and I can tell you I have traveled and stayed virtually everywhere, and I will tell you this, the service here is by far the BEST I have ever have expirienced. They have a one touch At your service amenity which allows you to ask for anything...anything from your room. Staff here treat me like a VIP from start to finish, and from all the group I went with (aprox 80 ppl) they all share the same appriciation.

Dont expect people and smokers not to smoke in smoking areas, and be sure to bring everything you need like PC adaptors and chargers as I dont think you are paying a hotel for them to have evrything personal you are responsible for at their hands.

If you need anything, just ask it at the At your service, and I guarandamntee you will have a blast.

PS the concierge IS at the busines center, but they will help you at the front desk also. They did me.

I have posted over 20 reviews to this web site, most of them positive. However this is not a positive review, as our stay was less than what could be expected.

First let me say the edifice of this hotel is great. You can not enter it without admiring the money and effort spent in construction and maintaining the splendour of it.

Having said that I would compare the actual service as Holiday Inn or Best Western at best. I booked two rooms for a total of five nights and after the third night left and went to the Radisson.

Although we had booked a rate that included breakfast when we went to the executive lounge we encountered very little food and even less service. The lounge was very hot, and not comfortable at all. When I complained I was told Breakfast was complimentary. I quickly had to point out that no it wasnt, I paid extra for it. We were invited to take our breakfast in the main restaurant but experianced a room full of cigarette smoke at 8:00 AM.

There was no concierge service for the three days we were there, rather we were refered to the business centre. I needed an adaptor for a UK plug, as I had forgotten mine and they did not have one, however what was inexcusable was I had to go run arround Quito to find a new power cord for my computer as no one helped me, only to find the shop which had it was one block away from the hotel.

On the Third night the room next to mine was occupied and I could hear the guest unzipping his suitcase and brushing his teeth, anything he did in his room I could hear even though he was not being loud. I was awoken at 2-3AM by him using his telephone. Complaints to the management fell on deaf ears, and I was still charged for a sleepless night.

No this hotel charges New York or London rates but fails to deliver on the service. The Marriott in Santiago, Caracas, and Buenos Aires are all far superior to this location!

Buyer Beware!

By far the classiest chain hotel in Quito. Stayed for one night in a junior suite. It had 3 rooms, including a living area, a large bedroom with a somewhat hard bed and a large bathroom that had a tub, a separate toilet area and a nice tile shower. The pool area is nicely set up as there is a waterfall, bridge and wonderfully designed pool(great for kids). There are about four different restaurants to choose from, varying in different cusine themes. The decor in the lobby is spacious and professional. The staff was very helpful, professional and courteious. If there is any drawback, the place is expensive as we paid $250 for 1 night(Friday). Highly recommended if you are willing to spend the money

Stayed at the J.W. Marriott four nights; from 06/23 - 06/25 and 7/3/05. Our stay was part of an 11-day land/cruise package, which included a 7-day cruise to the Galapagos Islands on Celebrity's ship "X-pedition".

The resort is ideally located at the intersection of two of Quito's main streets. It's within easy walking distance of business and shopping districts and an approximate twenty minute drive (5 miles) from the international airport.

The J.W. Marriott has 257 rooms/suites, two restaurants, lobby bar and sushi bar. The atrium lobby is impressive with it's marble floors, comfortable lounge chairs and a waterfall between the lobby and lower floor. The large swimming pool has a tropical setting including a waterfall, Jacuzzi and a protected children's section. There is a health club which features a 24-hour gym, steam and massage rooms and sauna.

Other hotel amenities include full concierge, boutiques & gift shop, valet parking ($3), satellite T.V. (60+ channels, including HBO, Cinemax, ESPN, Disney), dry cleaning/laundry, ice machines on each floor, internet access (room & business center), hair salon, baby sitting service, complimentary daily newspapers (including the Miami Herald) and morning coffee in the lobby.

The rooms are large and nicely appointed. They are furnished with two double size beds, lounge chair, table, color T.V. and a desk with two chairs. The rooms (smoking or non-smoking) are equipped with honor bar, three telephones, safe, bath robes, iron & board, umbrella, hair dryer and clock. Two complimentary bottles of water are also provided daily. The bathrooms are large, with separate deep tub and walk-in shower.

RESTAURANTS/BAR:

Food and drink prices are very reasonable and overall, the quality of food was very good.

Bistro Latino - Latin American & American cuisine. Open daily for breakfast, lunch and dinner, with buffet and ala carte service. We enjoyed the breakfast buffet (included with our tour package), Ecuadorian Churassco (steak, eggs, rice, potatoes & avocado - under $10), Cuban sandwich (smoked turkey with cheese on pressed roll & fries - $8), and Caeser salad with shrimp ($6).

Hacienda - Mediterranean cuisine with steak and seafood specialties. Open for lunch and dinner, the unique decor of the Hacienda creates an elegant and formal feeling. My wife enjoyed the Paella ($18); a mixture of crab, mussels, clams, squid, octopus, fish and sausage over seasoned rice. I had the grilled tuna steak with shredded potatoes ($16); tuna a little over-cooked but otherwise very good.

The Exchange - lobby and sushi bar. Large seating area with pool table and televisions. Fairly extensive sushi menu featuring nigiri sushi ($1.50 - $3.00 a piece), sushi rolls ($5 - $12) and sashimi. We sampled several rolls and found them to be just "O.K.". Happy hour at the cocktail bar from 5:00 to 7:00 P.M. daily; limited "happy hour" menu offering two for one pricing.

The J.W. Marriott staff provided excellent and friendly service. This was a great resort to kick off and end our cruise to the Galapagos Islands.

If you have any questions about the hotel or would like to view additional photos of the hotel and the Quito area, feel free to e-mail me.

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I accompanied my fiance on a business trip to Ecuador. We stayed at the JW Marriott in April 2005. Our hotel room was quite large and roomy. We loved the deep bath tub with bubble bath and bath salt. The heated swimming pool was amazing.

The staff was very friendly and helpful. My only disappointment was that the hotel is located at the end of the business district and the hotel staff advised me to take cabs to the town and suggested that I should not walk from the hotel to Mall el Jardin.

This is the type of hotel you would expect to find in any large city in the United States. The lobby is large with a nice bar and sitting area to observe people. The rooms are first class with the usual ammenities, i.e. mini-bar, cable TV, bathrobes,etc. The bathrooms, all marble, are huge, with a seperate shower and a deep bathtub. The toilet is in a separate room. The views from the rooms are average, as the hotel is located in the business district of Quito. There is a large swimming pool with a waterfall. The restaurant, La Hacienda was excellent. My wife had a large steak, and I had the Paella, but of which were very good. This is the place to stay in Quito, and a great value.