JW Marriott Mexico City

Address: Andres Bello 29, Mexico City, Central Mexico and Gulf Coast, 11560, Mexico | 5 star hotel
 
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Location

This 5 star hotel, located in the Polanco area of Mexico City, is near Polanco, Auditorio Nacional, Avenida Presidente Masaryk, and Galería Oscar Román.
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    Historical Traveler Reviews JW Marriott Mexico City

    Fabulous

    from

    I had written last year before my wedding about my great experience with the JW Mexico City. I just realized that I never wrote another review after my wedding.

    We occupied probably about 15 rooms one weekend in August 2003 for all of my guests from the USA. The hotel was unbelievable. The concierge desk, which I normally don't have much use for, provided anything that I requested. It doesn't matter the hour or how odd the request might be.

    The rooms were amazing and my guests were completely impressed.

    Again, if it's in your budget, give it a shot, it's an amazing experiece...plus, don't miss the breakfast/brunch buffet. It may cost about $16 USD, but it's incredible. Plus, don't forget, this is a business hotel, so on the weekends, they only fill up about 50%...which means that they have the ability to discount the rates quite a bit. With my group, we got a rate of $100USD/night.

    Enjoy!

    Very nice

    from

    I thought that the hotel was great! The food and pool was very good even though khali kahre hastan. Everyone should stay at that hotel.

    Highly recommended

    from

    Not only is this hotel one of the best in the city, it is also located in the best neighborhood. I would recommend this hotel to anyone.

    They stole a gift from a business associate that was delivered to me at the hotel.

    from

    Came to stay at the JW Marriott on business for a few weeks and found it very nice, except for the fact that the hotel staff stole a gift that was delivered by my business associates. Imagine how unmannerly they thought I was for never thanking them for the gift they thought would be waiting in my room upon my arrival. It wasn't until 2 weeks into my stay that someone asked if I didn't like the gift. When I told them I never received one my business associates called to inquire and the hotel told them that I was not a registered guest so therefore they could not be held accountable for any deliveries. Not sure how I was unregistered after having reservations for a month prior and staying there for 3 weeks. It is a decent hotel, but don't leave anything valuable in the rooms or have anything delivered there. They will steal it and not apologize for it. Stay somewhere else.

    JW Marriott Hotel Mexico City - Outstanding in every way!

    from

    The JW Marriott Hotel Mexico City was outstanding in every way, from location to room to amenities to food to service - especially the extremely friendly and helpful staff. The finest hotel at which I have ever stayed. (I particularly recommend the executive floor rooms overlooking Chapultepec.) I'm not affiliated with Marriott - I mean it! Go!

    What a Place

    from

    I stayed here a half dozen times until the price rose out of my range.

    This may be the finest hotel I have ever visited. Service is flawless.

    Beautifully maintained. Spacious rooms with a substantial feel to them.

    If you can afford it, stay here. You won't regret it.

    Great Hotel - Excellent Service

    from

    Great Hotel!I had the opportunity to spend one night at the JW Marriott hotel in Mexico City and it is truly a great hotel.

    Excellent service started even before I checked in. I wanted a reservation at a local restaurant and called the concerige desk several days before I arrived. Jesus Audelo took the information and said "I'll take care of this immediately." When I checked in, I had a written confirmation from Jesus confirming the reservation.

    Check-in was the usual-Marriott fast, but also very warm and friendly.Room service breakfast arrived exactly on-time. The server was very helpful and friendly and the food and coffee were excellent.

    I don't know if I had a typical room or not, but it was quite large and had three floor to ceiling windows overlooking the park. The bed and furnishings were all first-class. The bathroom was all marble and also had a huge window, but with a shade for privacy.

    I was also happy to find a no-charge Wi-Fi internet connection that worked with my company's VPN. I was able to check email at reasonable speeds.

    My only regret was that my stay was only for one night. This is a beautiful hotel with wonderful service.

    Amazing!

    from

    I'm so happy with the JW! I stayed there in April, 2003 for just one night, and it was great. Everyone is so friendly, the bed is great...bathrobes and slippers are always welcome! When I walked in, I saw a nice little sculpture on the entertainment center and thought it might serve a purpose...it did! It was the ice bucket and it was already filled with fresh ice! Even a scale in the bathroom.

    I'm getting married in a couple of month in Mexico City, and all of my out of town (American) guests are staying here. I'm so excited because I know that they will love it!

    The pool on the 7th floor has the best view of the surrounding area.

    And, the treadmills have thier own personal TVs!

    Highly recommend it.

    Staying here makes business a vacation

    from

    There are several fine hotels that I have stayed at around the Zona Rosa and Polanco areas (Sheraton Maria Isabel and Nikko to name 2), but the JW Marriott tops them all by quietly and confidently excelling in ALL areas. Both business and nightlife makes trips to this area tiresome, but when you return to the JW at the end of the night, it is so quiet and relaxing that you are guaranteed a great night's sleep. The beds are the best around, and yes, there's a great chocolate waiting for you on the pillow. The dry cleaning is in your room before 5 pm the same day. The 7th floor workout facility includes high-grade treadmills and LifeSteppers, and an outdoor open-air patio with a swimming pool, hot tub, and lounge chairs/tables. The concierges are truly like your best friends from high school when it comes to making every last effort to help you anything you need. And, it has the most fantastic breakfast in the city without feeling like you are in a crowded train station -- very relaxing. Cooked-to-order items are fast and perfect, and Europeans, Mexicans, and Americans alike will find their home favorites here.Worried about english? They all speak it perfectly with a smile. Forget something? They have it in the lobby store (even more bizarre products such as styling gel, etc.)Recently there was a big 7.6 earthquake which shook the area (centered away from the city), but not one piece of anything fell off the tables in the room.I cannot imagine a better hotel, and always look forward to staying there when away from home.

    Great Service and Warm smiles

    from

    I stayed at this hotel by accident as I had lost a flight and was grounded until the next day which was September 11th... which made me stay an even longer time. The hotel is in every sense aewsome, very clean and modern, rooms are very confortable, but the service there is by far the warmest ever. Their concierge desk is the most resourseful I have ever worked with, in light of the flight ban into the US they arranged a seat on a domestic airliner which flew me to Tijuana and I then crossed the international border by foot. I then rented a car and got home safely. It is not the kind of service you expect from a normal Marriott, but this one is special. I will always stay at this hotel in the future.

    TripAdvisor Reviews JW Marriott Mexico City

    4.50 of 5 stars Outstanding
     

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