JW Marriott Miami
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Historical Traveler Reviews JW Marriott Miami
Also post hurricane, no applause
Having had to cancel our stay in another hotel because it had no electricity, compliments of Hurricane Wilma, we do feel fortunate that we were able to book into the JW Mariott. It was fully operative. The bed room was quite nice, but the bath room was very ordinary. There is no landscaping to the property and no view of any pleasant dimension. The room for breakfast was not at all appealing in its starkness and the service was deplorable. The service for dinner the night before was also not very good, but the restaurant was quite crowded as it was one of the few functioning in the area. There was no excuse for the breakfast inadequacies: there were few people in the restaurant. While we felt fortunate to have a room given all the problems in Miami at the time, this hotel in structure, aesthetics and service can not hold a candle to the Ritz Carlton in Coconut Grove. If you are looking for a special place to stay, check out the Ritz and compare prices. Even a $100 difference is well worth the expenditure to be pampered at the Ritz!
We stayed at this hotel for a conference and vacation afterwards. This followed Hurricane Wilma. I have to commend the staff and hotel. They, along with others in this area had electricity, running water and were running very normal when we arrived 3 days later. The staff went out of their way to check us in and make us comfortable. This was a great feat due to many of the windows being blown out on the west and south side. The pool was closed, but other than that, our stay was great. Food and room service 24 hours was excellent with large portions, and very fast. Kudos to them.
Awesome hotel. Very beautiful. Everyone is extremely helpful. Very service oriented. Room was nice size, had free internet computer, great restraurants. Nice workout room but could be expanded. Pool and spa looked great but we didnt try them.
Stayed here after a cruise in January, 2005. Made reservations through Marriott rewards, but at check out time, they wouldn't accept them. Even after they saw our coupons at check-in! Was embarassing, especially with my family watching.
They checked us into a room with wet floors in front of windows that smelled musty. Asked to be moved and they did not have same room type. Oh well, but they never apologized. Made me feel like I was being picky!
Asked for early check-in and sat in their bar for 3 hours waiting. We were drunk and checked in AFTER normal check-in. They never even offered to buy us a drink.
This hotel is close to nothing that is open during non-business hours. Concierge sent us to Coconut Grove for Indonesian food, but the restaurant didn't even know what kind of food that was! Still a good place though.
The only redeeming thing about this hotel is their pool and spa services.
Elegant hotel in financial district
The JW Marriott is an elegant, business hotel in the financial district of Miami. As other reviewers have noted, the rooms feature a very comfortable bed and are decorated more like a Ritz-Carlton than an ordinary Marriott. The staff is extemely friendly and efficient and the valet parking service is very quick. We did not eat in the hotel--save one room service breakfast that arrived on time. Because it is in the business district, the hotel (unlike most Miami properties) does not have any balconies. It does have an attractive pool and spa on the 7th floor.
There are a number of first class, business-oriented restaurants within walking distance (such as Mendoza, Capital Grill, Morton's, etc.). The wood paneled bar is very attractive--although a bit too brightly lit. Conversely, the room lights are a liitle too dim. One great feature is totally free internet access using the work station in the room. I highly recommend this hotel.
J.W. Marriott is awesome. Stayed here for the last three nights of my vacations and loved it. As I like to see all around, stayed in three different hotels located all over the city and by far this is the best hotel in Miami. Front Desk Staff is very friendly and kind. Hotel is a short walk away from downtown (flager St.) and close by a metromover station. Facilities are classy and bright. Rooms are spotless, comfortable and have all you need to not leave, however if you decide to have some fun in town, a taxi ride back home from South Beach will cost around us$20. Pool/Spa is neat. Over all it exceeded my expectations.
Travel to Miami for business twice a month and usually stay here or the Intercontinental. Choose this hotel for it's quiet, subdued atmosphere, nice health club, Brickell location, and most comfortable beds in Miami.
Just avoid both restaurants - terrible, terrible service. Been to Isabella's once for dinner and twice foR breakfast and each time the service was amongst the worst I've yet to experience ANYWHERE.
The bed is great!!
The hotel was fantastic to say the least. It's near the end of the main road which a great because it's not a lot of traffic. They have a cute little beach setting where the pool is. And they have hammocks to relax. As on reviewer said, the beds are fantastic. I just wanted to sleep and lay in bed. I haven't slept on a great bed at hotels like this in YEARS. Don't hesitate to come here. Very pleasant place and staff.
Overwhelmed By Staff Effort
The staff at this hotel are so highly trained, its difficult to find any fault with the hotel. Every time you think you have a legitimate complaint, the warm smile and helpful attitude of the staff just melt you. The service totally makes up for any shortcomings. It has to be experienced to be believed. These people are total professionals, committed to providing the very best service in the city of Miami, and quite possibly all of North America. They have won my loyalty. If you can afford it, the JW Marriott Miami is DEFINITELY worthy of its reputation.
Elegant rooms were very well appointed and clean. The down feather bed was luxurious and made it hard to get out of bed in the morning.
Convenient location if conducting business downtown but probably not the best choice for the leisure traveler since it's not within walking distance of any attractions. Service was efficient and prompt. Overall, very pleased.
TripAdvisor Reviews JW Marriott Miami
Travel Blogs from Miami
Day 6: I went to the buffet down in my hotel to have some breakfast before i headed out to volunteer at the Miami skate shop helping sell boards and as the owner was out for the day. I ran the shop for him for free as he also teaches kids who are very poor how to skate.
The shop was booming with people all types of skaters around the world …
Day 3: The first attraction i went to was the Miami zoo. It was a great experience going there seeing different animals that arnt in the Australian zoos. I had arrived at the Zoo at 9:30 which it opens at that time and left at 3:30 as you dont need a full day to be at the zoo, After i had finished my day at the Zoo, I was starving as i was leaving …
Arrived at Miami Airport, tired from the flight and looking forward to stretching my legs. The customs officer checked my passport and visa and within an hour I was outside in the fresh afternoon air. I am glad they didn't lose my luggage.
Caught a cab and drove past Miami beach, it was busy with people taking in the warm summer sun. I …
Day 1: We arrived at Brisbane airport in the daylight at about 4.30pm to catch our flight to Miami at 7.20pm. It was very busy with lots of Mums and Dads and kids all thrilled to be going on their overseas trip. We are flying to Miami International Airport which is 15 minutes away from Miami Beach.
Our flight with Virgin Airlines will be …
Having disembarked the ship at Miami by 9am, we had 9 hours to kill before our flight home. We had therefore prebooked a city tour along with all the other Brits in the same situation. The beauty of it was that all our luggage was collected outside the terminal and stored for the day. We then piled onto the Big Red Bus- an open top double decker. The first part of the tour was to Miami Beach. There is an interesting stretch ...