JW Marriott Miami
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Historical Traveler Reviews JW Marriott Miami
Also post hurricane, no applause
Having had to cancel our stay in another hotel because it had no electricity, compliments of Hurricane Wilma, we do feel fortunate that we were able to book into the JW Mariott. It was fully operative. The bed room was quite nice, but the bath room was very ordinary. There is no landscaping to the property and no view of any pleasant dimension. The room for breakfast was not at all appealing in its starkness and the service was deplorable. The service for dinner the night before was also not very good, but the restaurant was quite crowded as it was one of the few functioning in the area. There was no excuse for the breakfast inadequacies: there were few people in the restaurant. While we felt fortunate to have a room given all the problems in Miami at the time, this hotel in structure, aesthetics and service can not hold a candle to the Ritz Carlton in Coconut Grove. If you are looking for a special place to stay, check out the Ritz and compare prices. Even a $100 difference is well worth the expenditure to be pampered at the Ritz!
We stayed at this hotel for a conference and vacation afterwards. This followed Hurricane Wilma. I have to commend the staff and hotel. They, along with others in this area had electricity, running water and were running very normal when we arrived 3 days later. The staff went out of their way to check us in and make us comfortable. This was a great feat due to many of the windows being blown out on the west and south side. The pool was closed, but other than that, our stay was great. Food and room service 24 hours was excellent with large portions, and very fast. Kudos to them.
Awesome hotel. Very beautiful. Everyone is extremely helpful. Very service oriented. Room was nice size, had free internet computer, great restraurants. Nice workout room but could be expanded. Pool and spa looked great but we didnt try them.
Stayed here after a cruise in January, 2005. Made reservations through Marriott rewards, but at check out time, they wouldn't accept them. Even after they saw our coupons at check-in! Was embarassing, especially with my family watching.
They checked us into a room with wet floors in front of windows that smelled musty. Asked to be moved and they did not have same room type. Oh well, but they never apologized. Made me feel like I was being picky!
Asked for early check-in and sat in their bar for 3 hours waiting. We were drunk and checked in AFTER normal check-in. They never even offered to buy us a drink.
This hotel is close to nothing that is open during non-business hours. Concierge sent us to Coconut Grove for Indonesian food, but the restaurant didn't even know what kind of food that was! Still a good place though.
The only redeeming thing about this hotel is their pool and spa services.
Elegant hotel in financial district
The JW Marriott is an elegant, business hotel in the financial district of Miami. As other reviewers have noted, the rooms feature a very comfortable bed and are decorated more like a Ritz-Carlton than an ordinary Marriott. The staff is extemely friendly and efficient and the valet parking service is very quick. We did not eat in the hotel--save one room service breakfast that arrived on time. Because it is in the business district, the hotel (unlike most Miami properties) does not have any balconies. It does have an attractive pool and spa on the 7th floor.
There are a number of first class, business-oriented restaurants within walking distance (such as Mendoza, Capital Grill, Morton's, etc.). The wood paneled bar is very attractive--although a bit too brightly lit. Conversely, the room lights are a liitle too dim. One great feature is totally free internet access using the work station in the room. I highly recommend this hotel.
J.W. Marriott is awesome. Stayed here for the last three nights of my vacations and loved it. As I like to see all around, stayed in three different hotels located all over the city and by far this is the best hotel in Miami. Front Desk Staff is very friendly and kind. Hotel is a short walk away from downtown (flager St.) and close by a metromover station. Facilities are classy and bright. Rooms are spotless, comfortable and have all you need to not leave, however if you decide to have some fun in town, a taxi ride back home from South Beach will cost around us$20. Pool/Spa is neat. Over all it exceeded my expectations.
Travel to Miami for business twice a month and usually stay here or the Intercontinental. Choose this hotel for it's quiet, subdued atmosphere, nice health club, Brickell location, and most comfortable beds in Miami.
Just avoid both restaurants - terrible, terrible service. Been to Isabella's once for dinner and twice foR breakfast and each time the service was amongst the worst I've yet to experience ANYWHERE.
The bed is great!!
The hotel was fantastic to say the least. It's near the end of the main road which a great because it's not a lot of traffic. They have a cute little beach setting where the pool is. And they have hammocks to relax. As on reviewer said, the beds are fantastic. I just wanted to sleep and lay in bed. I haven't slept on a great bed at hotels like this in YEARS. Don't hesitate to come here. Very pleasant place and staff.
Overwhelmed By Staff Effort
The staff at this hotel are so highly trained, its difficult to find any fault with the hotel. Every time you think you have a legitimate complaint, the warm smile and helpful attitude of the staff just melt you. The service totally makes up for any shortcomings. It has to be experienced to be believed. These people are total professionals, committed to providing the very best service in the city of Miami, and quite possibly all of North America. They have won my loyalty. If you can afford it, the JW Marriott Miami is DEFINITELY worthy of its reputation.
Elegant rooms were very well appointed and clean. The down feather bed was luxurious and made it hard to get out of bed in the morning.
Convenient location if conducting business downtown but probably not the best choice for the leisure traveler since it's not within walking distance of any attractions. Service was efficient and prompt. Overall, very pleased.
TripAdvisor Reviews JW Marriott Miami
Travel Blogs from Miami
Karen is full of energy, you wonder if she ever sleeps... in facht she does, about 4 hrs a night.
I stayed with her for 8 nights, first time I stay so long with the same couch surfing host. We did not really walk in each other's way, she was always going out to work or to dance or to eat or to party, but often she took us (we were 2 couch "potatoes", Manu, 20, and I) to do something.
She lives in this ...
... to assume that I had somehow missed her at baggage claim, my phone beeped. It was a text from Colette saying she had been detained at immigration. Fortunately, before I had time to call the British Consulate or activate any of my other hastily formed emergency rescue plans, she appeared having successfully reassured them that lost passport and hastily filled out visa applications from Dubai airport aside, she was safe to be let ...
... there Eck had to watch the bags and was able to drink. On the return I stopped in one of the many shops and bought a couple shot glasses for the kids, Eck was able to get his mom a tee shirt. We headed back out for one last smoke and back to the bar for another drink.
Once we where done we headed over to the gate, the flight had not yet arrived so Eck put on a movie and we settled in for the time being. ...