JW Marriott Denver Cherry Creek
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How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Room service
- Free High-Speed Internet
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Historical Traveler Reviews JW Marriott Denver Cherry Creek
Pretty Darn Neat Hotel
The JW Marriott Denver is a very unique hotel. Its in Cherry Creek North which almost has a small town/main street look. But though it looks main street/small town, its a very trendy area. Then you cross 1st Avenue which is 1 block away and you are at the Cherry Creek Mall, which has Saks, Neiman and many many other high end retailers. Also a few blocks away is the Tattered Cover Bookstore which is one of the largest in the US. The hotel is relatively small for a Marriott, but its not exactly a boutique hotel either. Its kind of a hybrid of the two. The public areas are very bold as far as Marriott goes, almost seemed Art Decoish. The hotel clientele seemed fairly rich and upscale and you probably wouldn't like the hotel if you don't have at least a little bit of sophistication in your blood. This hotel is very unique and very hard to classify. You have to go and see it for yourself to understand. It projected both the impression of a quaint boutique hotel on a Connecticut Mainstreet but also had vibes of a glitzy, pretentious hotel in NY. The decor was very daring and tantalizing but yet it still felt like a big box hotel retailer. It seemed both cozy and pretentious. I guess in a way this hotel is typical Denver, new meets old, east meets west, cowboy meets moviestar. Go check it out.
Stayed here to celebrate our anniversary in January. Alex, the doorman was a great help, and very courteous. S-class Mercedes is the hotel car available to transport guests to area restaurants/stores. The room was spacious and clean, with an extraordinary bathroom; separate tub and glass-enclosed shower. Top-notch bath products and plenty of towels. Check-in was easy and made us feel welcome. We ordered room service for dessert that evening, and they delivered in half the time estimated. Had breakfast in the restaurant the next morning; excellent selection for about $13/person. Good buffet, with lots of choices, all fresh and gourmet-quality. Good location, in the middle of Cherry Creek North, a neighborhood full of interesting shops, restaurants, spas, and the most prestigious shopping mall in Denver. We hope to return soon.
Dissapointed in both the hotel and the city!
Definately not the usual Marriot standard.
The hotel itself is ok, but the sevice were terrible and the staff unfriendly and unhelpful.
Did not like this hotel or the city in general, the city doesn't have much to offer.
Will not go back.
Nice Hotel....Terrible Service
Nice hotel, but terrible service. I stayed there shortly after it opened and I think they were still working out their quirks. On 2 of my 4 mornings there, my wake up call was over 20 minutes late. One afternoon, a bellman and 4 guests barged into my room during a nap. Internet service did not work for 2 full days and it took at least 5 calls and 4 "engineers" to come in and fix the problem. The hotel accidently checked me out of my room after my 3rd night so my keys were unable to work and my hotel bill was all messed up. I would not stay here again. The Denver Marriott City Center downtown caters much better to the business traveler and for a much better price.
Loved the marriott JW
We loved the JW Marriott. We couldn't get over the friendliness of the staff. Even the bell men were happy to see us come back to the hotel everyday.
My new favorite Denver Hotel
Stayed here 4 nights on business August 2004. Everything is new, pristinely clean and bright! Staff are great.
The restaurant is of national quality...excellent chef and creative food choices. Although the wine steward was very inexperienced and seemed to make awkward suggestions..our group had a great meal.
Overall, its my new favorite hotel for room quality, staff helpfulness and facilities.
A+ Customer Service
We stayed at this property the week of 8/16/04. Had wonderful mountain view room on the 9th floor. Absolutely the best service (valet staff, Concierge, Front Desk, Sundry Shop) of any Marriott we have been to in the past. Rooms are a little small, but bathrooms are large with separate glass shower and tub. High quality furnishings and very large flat screen TV. Great Concierge lounge and staff. Hotel located in a great area to walk around and shop, eat, etc...
5 Star Service
What a great hotel, 5 Star at its best. From arriving at the front drive everyone was extremely friendly and helpful. Walking inside I was overwhelmed by the property. The front Desk and Concierge staff was very professional and helped us with all our needs. The room I stayed in did not have the best view, but who stays in a city hotel for views.. The bar is very upscale, great location in Denver. No self parking available is a down side. $19.00 a day to Valet Park. We charge the same here in Vail; it would be nice to see free parking near the property. Hopefully will be staying on the concierge level for future stays.
Beautiful New Hotel in Great Location
Beautiful New Hotel in Great Location
I had the opportunity to spend two weekend nights at the new JW Marriott Denver at Cherry Creek hotel. The hotel is wonderful and is in a really great neighborhood.
The service at this hotel is excellent and very personalized. There are almost too many people waiting and wanting to help you. Everyone seems to take the time to chat with you, rather than just get their job done. Wake up calls are by a live person, not a recording.
We stayed in room 509, a room with two queen beds. The quality of everything was excellent. The beds were ultra comfortable and had great linens and pillows. The towels and amenities in the huge bathroom were also first rate. I like the fact that the bathroom had both a tub and a glass enclosed shower. There was also a lighted magnifying mirror which always pleases my wife.
For entertainment, there was a 32" flat-screen TV and a DVD/CD player. High speed internet service was available without charge, which I very much appreciated.
One of the best things about this hotel is its location. It is located in a quiet area with narrow streets and lots of trees. Within a couple of blocks of the hotel are many restaurants and shops, as well as the Cherry Creek Mall.
Because of the location, there does not seem to be any parking at the hotel. Valet parking is available for $19.00 per day. It takes a few minutes to get your car so I assume the parking is a block or two away.
Wonderful hotel with excellent service in a great location.
TripAdvisor Reviews JW Marriott Denver Cherry Creek
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