JW Marriott Hotel Bangkok
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TravelPod Member ReviewsJW Marriott Hotel Bangkok
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews JW Marriott Hotel Bangkok
Fantastic Hotel, Especially the Club/Executive Level
We staying at the JW Marriott in Bangkok for four nights, as we needed a base to work from for a couple of days. I can't even begin to say enough to praise this hotel. We booked a room on the club/executive level floor, which for the price, was incredible. We were give a fantastic room, with a beautiful and enormous bathroom. The executive lounge is even better, with free wireless Internet access and always available drinks and snacks. The executive lounge staff is happy to help you with travel reservations (they changed our airline tickets twice) and is, generally, some of the most responsive and helpful staff I've ever met. We'll definitely be staying here next time we're in the area.
The restaurants were excellent, if quite pricey for Bangkok, and the buffets (especially breakfast) were incredible.
The JW Marriott was our third hotel in Thailand, and it was definitely a jewel! The hotel is beautifully decorated and impeccably maintained. The entire service staff from check-in to check-out was incredible. Many seemed to anticipate our needs and bent over backwards to please us and help us navigate the city. There was enough variety in the restaurant food to please even the pickiest eaters: perfect at that point in our trip as we wanted choices beyond Asian food. Our room was comfortable and well appointed. All in all, we would highly recommend this hotel.
Was reassured by the level of security shown after some bombing incidents in this region.
Room was spacious. Toilets nicely designed. Location is fine, near to sky train.
The price is reasonable too for this type of hotel.
Was there for a conference. Loved the food they served during the tea breaks!
My only complaint,... my room didn't have a very good view. obstructed by neigbouring building!
Good Hotel Near the Skytrain
Stayed here for 5 days at the end of May and beginning of June 2005. Service was good all around, although I wasn't in my room that much. I found the lobby to be quite lovely and was relaxing to sit and people watch. The room was a little small but the bathroom more than made up for it, it was huge. I think the biggest selling point for this hotel is its proximity to the Skytrain. It is maybe 2-3 minute walk to the Ploenchit platform. Taxi's are readily available and they always give you a card with the taxi number if you have any problems with the driver. This is the only hotel I have used in Bangkok and I would recommend it.
Wonderful room, friendly hotel staff but ......................
Clean and elegant room with wonderful turn down service. We didn't find concierge to be of much help. They seem to have problem understanding us and vice versa. We tried to ask for suggestions and always ended up with little or no information.
Didn't Like It ....
I don't like writing negative reviews, but I can't help myself on this one. I have stayed in most of the top hotels hotels in Bangkok over the years, so I feel I can give quite an objective review.
When we arrived at the hotel, the cab was stopped and security staff looked under the car for bombs with mirrors on the end of sticks - this was more for show in my opinion as the security looked about as dynamic as my 90 year old grandfather - but being an American hotel I can understand this. When we checked in we had to walk through a screening device and we had our bags searched. Ok - you might say, but we saw several people walk out then back in without being searched - either do it properly or don't bother. (I don't know if the Marriott do this all year round, as we were here during Thai New Year, so perhaps it was for this only).
The hotel has a small entrance, which does not give it the impression that it is a top 5 star hotel, although once you enter the hotel, the reception area is nice.
I had no complaints with the front desk on checking in or the friendleness of the staff.
Unfortunately, I found the room to be very dated, although functional. The hotel also suffers from traffic noise. I was booked into the exectutive or business floor (whatever they call it), and so I was very surprised at the level of noise in the room. When the noise got too bad I went down to the executive floor and they changed my room immediately. They actually moved me accross the hall to a room that overlooked the highway and not Nana Plaza, and here there was no noise. What upset me was that the hotel was extremely empty being Thai New Year (Bangkok hotels are always half empty at this time of year) so they could have put me on the quieter side to start with, especailly as I was paying a high rate for the room (they must have also known that one side is noisier than the other as I can't believe they have had no complaints about this in the past).
The bathroom was nice and on a par with other hotels of the same class.
The business area is excellent and the pool area also very good. The breakfast are good also, and I understand the hotel restaurants to be of a very high standard also.
The Skytrain is only a couple of minutes walk from the hotel, so that is a plus point too.
I would conclude that the hotel is only ok to good, by Bangkok standards, and that for the money there are numerous better hotels in the area, for example the Landmark which is just round the corner. (The rooms in the Landmark are miles better than the Marriott).
Perhaps I had an off couple of days when I stayed there, so please don't just take my word for it, do your homework first. I would not stay in the Marriott Bangkok again, only for the reason there are many better hotels in the City.
A sanctuary in Bangkok
I have stayed in this hotel many times on business over the last year and rate it as one of the best city hotels I've stayed at. The rooms are great, everything works well. Only criticism would be a bit of an ordinary pool and I think some rooms are getting a little in need of a refurb.
The location is great for business and nightlife, and it is an oasis of calm from the exciting craziness of Bangkok on the streets outside. If you're going for a holiday you might be better with one of the riverside resorts but if all you want is a functional room where everything works, in a handy location then this is great. Have got his hotel cheap on priceline a couple of times too.
An oasis of luxorious comfort in Bangkok
An oasis of luxury in Bangkok.
The Good -
The staff: Everyone was smiling and genuinely courteous. They never ceased to give 110% whenever the opportunity arose.
The room: We've stayed in bigger and smaller. The details were tremendous. From the teak wood foyer to the mosaic shower stall. The goose down comforter and ... I don't know what they were made of but I would buy some if I found out.. pillows made sleeping a joyous relief from the days journeys.
The restaurants: Whether your tastes are cautiously western or exotically asian (from near to far east), you won't have to leave the hotel or its restaraunts. The main buffet has a plethora of US/European favorites as well as a sampling of eastern dishes. If you want to delve more into the east then the other internal restauraunts can assist you with the same courteousness that is displayed by the rest of the hotel staff. Regardless, all the dishes are as tasteful as they are artful. They can compete with any gourmet restaurant that I have come across.
The extras - The executive lounge with complimentary wireless connectivity, breakfast and evening snacks and 24 hour drinks was definitely worth the upgrade. A strong recommendation.
The appearance - Luxury.. from the indoor lotus pond to the piano bar, no other words better describes it.
The bad -
First... I don't work for... nor have any relatives or friends who work for the Marriott corporation. I have traveled around the world and have stayed in places where I would not take my socks off to places that made me call the front desk to make sure they are not mistaking our reservation for someone elses, having said that... not really any negatives.
The room: I can nit pick and say that I would have liked the room to be a bit larger but that can be said about any room/suite.
The location: It is in the center of everything.. but if everything is spread out over 4 miles... then your 2 miles away from anything.
Excellent hotel which earns its 5 star rating. Very friendly staff, always smiling! My wife was so pleased with the staff that she called the manager to offer her compliments upon our departure.
The hotel restaurants were excellent. While slightly more expensive than restaurants outside the hotel, the quality was excellent and never a worry about the sanitation of the kitchen (which in Bangkok is always a concern!). Compared to hotel restaurant prices in the US, these restaurants are a bargain. The White Elephant Thai Restaurant was outstanding. Dinner for 2 was about US$20. We also really liked the Bangkok Baking Company on the ground floor. Casual counter service but great baked goods and omelets.
The spa/pool/fitness center occupies the entire 6th floor of the building. The pool is outdoors but unfortunately there was construction across the street so constant jackhammering was not so peaceful... however the pool and lounge chairs were very nice.
I would definitely stay there again. Even though I purchased the room via Priceline, there was no mention of Priceline upon checkin. We showed up at 9:15 am and they had us in our room by 10 am, even though official check-in time wasn't until 2 pm.
It's on the skytrain near the Nana station. We took taxis everywhere because they are so cheap and the skytrain's routes are limited. We walked to Central Chidlom a few times - it is a 7 story department store with a wonderful food court on the 7th floor. Cheap food, good quality, and lots of variety - chinese, japanese, vietnamese, italian, Thai, plus a bakery. However, walking in Bangkok means breathing diesel pollution.
Loved the JW Marriott
Great location, amazing room on the 21st floor. Room was decorated very, very nice. French doors into marble bathroom and huge T.V. too. The outside of the building is rather bleak, however, once you enter the lobby, you know you have arrived. I will go back for sure.
TripAdvisor Reviews JW Marriott Hotel Bangkok
Travel Blogs from Bangkok
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Par, Neils Thai girlfriend was in reception to meet us and gave the girls a bunch of roses each. Dave was upset as he didn't get a bunch.