Jurys Inn Southampton
How has this hotel rated in the past?
Historical Traveler Reviews Jurys Inn Southampton
I was made to feel welcomed. The staff were all brillant. The rooms were spotless and very comfortable, Breakfast price was high but very enjoyable and good value Now the town well Shoppers delight, the 3 shopping centres are 5 min walk from the Inn.
Felt Like Home
From the moment the taxi pulled up to the hotel, I knew things were going to be good. This is a spanking brand new hotel, very modern and chic, built (I believe) only a few months ago...and it shows. Everything was clean, neat, and new. The lobby was very warm and inviting, and the staff could not have been more polite, friendly, and accommodating. Everyone was all smiles, and always made a point to say hello whenever passing by. And the location is conveniently nearby to many restaurants, bars, shops, and the big mall.
I was given a very comfortable corner room, but noticed the curtains did not completely close for some reason. I notified the front desk, expecting they'd simply fix it the next day as the room was otherwise perfect. But less than 5 minutes later, the hotel manager was at my door, and offered to move me to an upgraded room instead. They even bought me a bottle of my favorite wine at dinner. And all because of an easily fixed faulty curtain. Now THAT was customer service.
The new room was beyond comfortable. Everything simply pristine. Teapot (with varieties of tea), soft lighting, sofa, double pane windows, excellent hot shower, SkyTV, everything you'd want in a hotel room. There was even high speed internet access (a must for me these days). My only complaint was the internet was a bit pricey at 10 pounds per 24 hours, but it was necessary. I also liked the fact that housekeeping was available until the evening for later cleaning. The restaurant and bar were also great, as the food was impeccable. And the English Breakfast was one of the best I've had in Europe.
I stayed here for 12 nights on business, and it truly felt like home. This hotel is a model for how a hotel should be run, and how one should cater to its guests (take note other European hotels). I slept like a baby nightly, and if I'm ever in Southampton again, I can't imagine myself staying anywhere else!
Litl' old wine drinker
Well we arrived eventually around 5pm after problems at another hotel in Soton (see "Dolphin Hotel".
On entrance 5 receptionists all in a row with nothing to do, just stood their twiddling their thumbs. The one we were served by could not find our reservation made by "Dolphin Hotel" due to their ----up...... But eventually got a room.
Hotel situated on a busy roundabout in the middle of Southampton. Totally new.
Got into the room (twelth floor) looked out of the window and saw two "winos" asleep on the side of the road under the trees! Nice size room all amenities, but next morning...... Breakfast, buffet style, no eggs, had to wait, waited, and waited. Got sausages, got bacon, and beans, and toast and tea.......Waiting.
Still waiting now 15 minutes, chef appears with...... more sausages. Another guest says "eggs" chef looked and disappeared. Never saw him again........Went without eggs. Trouble is with all these Hotels they pay rubbish wages, employ all foreigners, and they cannot keep their "good staff". Yet they want £100+ per night, some just room only. plus £12 for breakfast......... Ridiculous. Go down the local supermarket breakfast £2.99.
Not value for money!
Did not have an enjoyable stay at this hotel, despite getting a £58 room.
Stayed on a Saturday night and the hotel was packed with rowdy youngsters who kept my girlfriend awake I think they were hosting some sort of prom.
The bed was a bit small probably just double sized rather than king sized.
The Check out took 45 minutes as everyone checked out on deadline at noon on the sunday - there was no express check out. We could not get in the lifts they were so busy and had to trek down the stairs with our bags.
There is no safe crossing to the hotel which is stuck in the middle of a very busy roundabout. The hotel does not have its own parking so everyone has to cross the busy road.
"Jurys Southampton" a hotel for all seasons
We stayed at Jurys for four days during the boat show,O.K we did pay over the odds because the show was in town and perhaps we were a little too critical but we were well pleased on our overall stay.This is a new hotel which is run by a young but well experienced team headed by PJ Kenny,all well appointed bedrooms which were serviced (properly)daily a well stocked bar which serves a great pint and offers a good bar menu and a mornig room offering probably the best breakfast this side of the pond on the downside the Carvery restaurant was very poor offering very little choice with not a great selection of wine either our complaint to the restaurant manager brought us the general manager and his assistant with their assurances of vast and rapid improvements which I have no doubt is already in place.I would recommend this hotel with impunity to anyone visiting the south of England.
Not very appealing!
We stayed here for one night and I can only describe it as ok! Reception staff were not the friendliest, a smile really doesn't cost anything!
The room was clean but had a distinct musty smell to it! Good location though, 10 mins to the shopping centre! Restaurants were a bit few and far between if you only want a short walk, we ate at a local chinese, really reccommend that!
Security needs to be tighter though, we were woken at 3am by a drunk trying to break down our door, not how I had pictured spending a quiet weekend! Then were kept awake by drunken people singing, clapping and running along the hallway!
Breakfast was ok, a good selection of cereal, cooked items and fruit. Orange juice was nasty!
Check out just summed the hotel staff's attitude up. We approached a member of reception to check out and was told "yeah its ok", didn't even ask if we had a nice stay!
Will not be back, we were really put off by the attitude of the staff!
We stayed at Jurys, Southampton for one night in August. You can certainly tell that it hasn't been open for very long, everything is in pristine condition.
We had a disabled room and it was huge, as was the bathroom. All very clean and tidy.
The bar in the hotel got very busy in the evening and had a good atmosphere. We had the breakfast buffet in the morning, which was good.
The staff are very friendly and helpful, giving good directions etc when asked.
The location is very good, just 10 minutes walk across the park and you are in the high street.
You can't go wrong for the price.
Nice Hotel - but security needs to be beefed up
I was awoken at 2.15am by two drunken louts trying to access my room with a dodgy key card. The Hotel bar closes at 1.30am - Are the two connected?
I reported the incident to management after breakfast. Their concern appeared to be insincere. I was told they have CCTV and security patrols.Management have not been back to me subsequently which is disappointing.
Squeaky clean and great value for money
I chose the hotel primarily for its location, being only 10 mintues walk from our Southampton office.
I was given a room on the 12th floor and was provided with lovely views of the river, plus a gentle breeze to cool the room down, after a hot day,
The rooms are comfortable, designed well and spotlessly clean, yet slightly basic. Saying that it contains everything you will need for a night's stay.
With an eye on cost savings and wanting to eliminate waste, they have toiletries in dispensers rather than small fiddly wasteful sachets.
I was also delighted to find a proper hair dryer in the bedroom, rather than one of those beige torture instruments you usually get in the bathroom with the hose that reaches burning point, rendering you with 3rd degree burns, that emits a futile puff of warm air - other hotels please take note!
The hotel feels very new and the bathroom was spotlessly clean, with a very powerful shower,
Breakfast was very good value, providing a buffet service with a good coffee machine, fresh fruit, warm toast (yes, warm toast in a hotel!) and a nice cooked breakfast option.
Check out was fast and efficient at peak time.
Overall a really pleasant small hotel chain, where you are looking for great value for money all round - Keep it up!
Fantastic - you must stay here
This is a brand new hotel in Southampton that is just great. Everything was perfect from the staff to the hotel bedrooms. I could only stay for 1 night but I will definately be back.
TripAdvisor Reviews Jurys Inn Southampton
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