Jury's Bristol

Complete waste of money/time and sleepless night!!!

My experience in Jurys Bristol was very dreadful. Firstly I was given a very small room(which I thought I could cope with) But as the night was passing by the noise was getting louder, whihc ofcourse meant sleepless night,Iceing on the cake I was woken up at around 7ish by some lound banging of one of the walls(which I think was some one doing some handy work). As if that was not enouf the room service forgot to bring my breakfast around(orderd a night before between 8.00 8.30am) unop calling I was on hold for about five minutes and left a message with a member of staff at the reception(who assured me she will make sure that the message gets to the room service). More wait , 8.50 still no breakfask , called again must have been my lucky day got throught to the room service and found out the the didnt get the message. So I ended up having to start my working day with out breakfast(What a joy!!!) I travell quite alot but I have never had such a bad customer service. In my option it is truely not worth it to stay in this hotel and especialy for the price, as you can stay in a quility hotel that sort of charges.

Nice hotel, great location and cheap

After reading some of the reviews on this site, we booked the Jurys with trepidation. But, it turned out to be one of the most pleasant hotel experiences.

The check-in staff were polite and efficient. The twin room we had was of a high standard, had satellite tv, double glazing and everything you could hope for. The surprisingly nice bar stayed open into the early hours - but there wasn't any excessive noise evident and all this for £65 a night.

It couldn't be any better located, being in the centre of the city, near all the attractions and bars and restaurants, but quiet enough that you are not disturbed. Parking was in the NCP next door and only £8 for the whole weekend.

Needs refurbishment

Probably the smallest hotel room I have ever stayed in. In very poor decorative condition. Telephone didn't work. Lavatory wouldn't flush properly. Breakfast buffet uninspiring. Service behind bar slow and unfriendly.

Dont stay here!!

The public areas are OK but the rooms are of a very poor standard.

I had a very small room and only by making a fuss was I upgraded to a decent sized one.

Even that however had very dated decor, a miniature TV and scuffs/scrapes on most of the surfaces.

External facing rooms are very noisy even midweek with drunkards staggering out of the pubs/clubs at all hours.

Don't Book for Friday/Saturday nights

The hotel is directly on the route from the City centre to and from local night clubs.

These night clubs turn-out at 2.00 am and it becomes incredibly noisy from Midnight to 3.00 am!

If you must stay - ask for an Inside Room that looks over a central courtyard - poor views, but quieter!

The staff are absolutely superb and the hotel is perfect but for the noise problem on Friday/Saturday nights.

Noise, Noise, Noise

We just returned from a 2 night stay which was part of the tour. At the current time, only the 6th floor has air conditioning. Therefore, if you're not on the 6th floor and it is warm out, you will need to open your windows. Normally this would not be an issue with the exception being this place. The hotel is located on the water right across from several loud night clubs which have music that goes into the wee hours. The noise of the people and the music made it nearly impossible for us to get any sleep before 3 am. Not my idea of a good night's rest!

Great rooms

My family spent 2 nights here this month as arranged by a guided tour. The rooms themselves were outstanding-huge! Sitting area, large desk area, decent bathroom area and twin beds. Our adult son had same sized room with a double bed. Both rooms were clean and well furnished. Just a few hitches--our room cards had to be re-keyed, not really located in a great area and the hotel breakfast buffet was a joke. Dirty dishes, slow service and untrained/new wait staff. One morning the power went out and the food was all cold. The rooms were great but I would not recommend this hotel to anyone.

Don't judge a book by it's cover

Visted Jurys Bristol Hotel in February 2003 for a nice Valentine's break with my girlfriend. Didn't look like much from the side we approached it, but loked a bit better on the otherside. Inside, however, it looked very swish indeed!

We stayed for 3 nights or so, didn't have many problems with the place.

We didn't eat in the hotel restaurant, as being students we couldn't afford it. However, the attached pub was fairly decent, if a bit empty when we turned up. I believe it was run by the hotel. The food in there was typical pub style food, which isn't bad at all. The service we received was excellent, having our bags carried to our rooms and all our needs catered for.The rooms were well kept, and were always cleaned by the maid at about lunchtime. The maid, however, was a bit forgetful when it came to leaving behind tea and biscuits, so try and grab some off them if you want some. If not, the maids carraige is nearly always left in an unlocked storage room...Nice place, good view of the harbour, bit of noise from the harbourside clubs but nothing major.

Close to city centre, but removed from general city noise such as traffic and crowds. Bit overpriced though.

Read the small print

Stayed at Jurys Bristol Hotel for 3 nights in late december 03. Got caught out by not reading some of the advertising carefully! The car parking is only free overnight, so as we left our car in the car park during the day whilst out sightseeing we got stung £31.60. The health and leisure facilities they advertise do exist, but are about .25 mile away at a private squash club! The first night we had to evacuate the hotel at 05:44 due to a spotlight setting off the fire alarms. The bedroom window wouldn't shut, the sink wouldn,t drain and the extractor fan didn't work. We complained, but when we returned in the evening nothing had been done. Instead of putting it right we were just moved to another room.

The Cleaners Cupboard Was Bigger

I needed to be in Bristol for the weekend for work. I came back from work to the hotel to check in at 17:00. A slight queue for check in but I have seen worse. My room was directly opposite the lifts....Opening the door, it hit the bed (a single). This room was approx 6ft by 8ft max. I had booked a double room! It look out onto a dirty courtyard.

The lift banged all night. The cleaners cupboard which was next door was bigger. Seriously. At least they could have a chair to sit on. My only relaxation was the bed.

On asking for another room, I was told that there were no other rooms.

I was not offered alternative accomodation. No apology. Nothing. Thanks for a tiring weekend.