Jnane Mogador

116 Riad Zitoune Kedim, Marrakech, 40000, Morocco | Hotel
Prices starting from $45.00
 

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Location

This hotel, located on 116 Riad Zitoune Kedim, Marrakech, is near Jemaa el Fna, Marrakech Souk, Saadian Tombs, and Chez Ali.
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    TravelPod Member ReviewsJnane Mogador Marrakech

    Reviewed by gmscholz

    Beaut Riad

    Reviewed May 23, 2012
    by (7 reviews) , Australia Flag of Australia

    We used this riad as our base, as we came and went from Marrakesh a few times while sighting around the Atlas Mountains. Each time the Riad was very accommodating even without prior bookings.
    The Riad is very clean and comfortable, a great location in the Medina and seems good value for money, though there are many hotels/riads in same street that are cheaper, especially if arriving without booking?!
    Though best thing is that this Riad has set prices with each room price on the door, so you know that you everyone is paying the same set price, not a touted price as offered by the nearby hotels.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by abbysheppard

    Home from home.

    Reviewed Mar 20, 2012
    by (1 review) , United Kingdom Flag of United Kingdom

    This was a wonderful place to stay, felt very at home after 3 days and the friendly hosts and people who worked there were always welcoming, happy for a chat and gave recommendations on which stall to eat at in the square.

    The roof terrace was great for a drink to relax and breakfast. Great to hear the stereo of the call to mosque and birds.

    Perfect location just a few metres from the square, makes it a perfect location.

    Worth trying the Hammam, it was a lovely experience very relaxing and a real treat :)

    Abby & Helen

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Jnane Mogador Marrakech

    Ce pitoyable Mogador

    from

    Nous n'avons jamais réussi à aller à ce riad et après le "service" que nous avons reçus j'en suis bien content.

    Unreliable and unhelpful

    from

    We are going to Marrakech in December 2006. We emailed the Jnane Mogador in about May 2006 to make a reservation. We got no reply so called them. They said they didn't take bookings until 3 months prior to arrival. So we noted the date of 20th September on our calendar and emailed them about 18th September with our reservation. No reply. So we called them. The guy (terrible english) asked us to email him again, so we did. Still no reply. Called him again, again he asked us to email him yet again and he would email us back with a response within 24 hours. No email. We called him yet again and he said "Did I make you a reservation?" we said "no, we are trying to make one but you still haven't confirmed." "Oh we must be full then on those dates." "But how can that be? We emailed you 6 months in advance, then 3 months and 2 days in advance as you told us. How can you be booked?" "I don't know. Many emails."

    Rude Jnane Mogador

    from

    I found the staff here to be rude and unhelpful. I had booked a room and the reservation person had told me to phone or fax my payment details as I didn't want to email them. As the phone connection was not working it took me a week to reach them (I had emailed them regarding the delay and explaining I still wanted to stay there which they had seemed fine about). When I spoke to them on the phone they said they had cancelled me. I emailled again explaining I still wanted to stay and in return I got a very rude and insulting email from the reservation person calling me names because I hadn't been able to send my credit card details immediately. I didn't actually get to the JM but due to the attitude of the staff I would certainly advise against staying here.

    Miserable Mogador

    from

    We never got to stay at this riad and after the 'service' that we received I'm glad that we didn't.

    Having tried to book a room by email we were told to send our details by fax. However, due to difficulties with the international telephone line this wasn't possible.

    When we tried to explain the problem to Jnane Mogador, rather than try to find a solution, they responded in insulting emails to every suggestion that we put forward, finally informing us that "you have a big problem with your personality... You must to see QUICKLY Doctor ( specialist is better)". !!!

    All we wanted to do was book a room!!!

    Do you want to stay here?? We were happy to take our custom elsewhere.

    Would stay here again

    from

    The location is great if you want to stay near the Djemma el fnaa in the medina. I agree with the previous reviewer who said that it is quite harrowing to find this place at night. I arrived at night with another female traveller and luckily took all the "right" turns and found the place right away without any guides, but I don't think this is the norm!

    Clean and friendly

    from

    My daughter and I travelled to Marrakech and stayed at this Riad for 9 nights. The rooms although small were clean, the whole riad is cleaned from top to bottom everyday. The furnishings were comfortable and the rooms were decorated in lovely Moroccan colours.

    If you stay here ask for a room away from the lane that runs up the side because this can be very noisey due to pedestrian traffic until quite late at night and the noise starts up again early in the morning.

    The ladies in the kitchen are very friendly and helpful from early morning until evening. The food here is good but you can get better value for money away from the hotel.

    Unreliable Riad

    from

    Booked reservations 4 weeks before date of arrival via e-mail with no problems, only to receive a cancellation e-mail 3 days before actual arrival date with no explanation or apology. Dont rely on this riad.

    Nice and friendly

    from

    We have found the hotel online and we have booked it by email (we have sent the deposit for 2 of 7 days by Western Union International Money Transfer).

    Inexpensive and Pleasant

    from

    We found the Jnane Mogador online, of course. It is right off the Jema Elfna so the location is pretty good. You are within walking distance of there. The bad part about this is that there is no access via car. You have to walk through the medina to get there. This can be harrowing, especially at night. I do not recommend arriving at night!!!! You will NEED a guide to find the hotel and they will expect a tip. This is not a problem as those that we experienced reputable, though not entirely friendly.

    Best avoided - customer service shocking

    from

    OK - I shall start this review by pointing out that I didn't actually get to stay at this hotel as they messed up my booking.

    TripAdvisor Reviews Jnane Mogador Marrakech

    4.00 of 5 stars Excellent