Jesmond Dene House
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How has this hotel rated in the past?
Historical Traveler Reviews Jesmond Dene House Newcastle upon Tyne
From the moment my wife and I walked through the front door I knew this was the right place for us friendly yet professional, classy but comfortable. The room was fantastic with a layout that felt like somebody had taken a great deal of time deciding where things were. We were entertained by a Jazz group in the hall that night and the atmosphere and surroundings both presented well, the food was as good as I have tasted anywhere with a very good selection of fine wine to boot....I would recommend it to anybody.
I LOVE this hotel and I don't understand what some other reviewers have said about the staff as I have found them to be nothing but helpful. It's a beautiful building and the interior design is so wonderfully sympathetic and blends modern with old very successfully.
Being relatively local I had read a lot about this new hotel and so used the excuse of a belated Valentines Day surprise for my wife to try it out. I had also heard a lot about Terry Laybourne and was keen to give the restaurant a go as well. I hadn't stayed in Newcastle since spending a night at what at the time was the city's flagship hotel and it was a real pleasure to see how standards have moved on. Our room was extremely well furnished and with the hotel being relatively compact, was just close enough to the lounge, bar and restaurant accommodation on the ground floor. The bar is comfortable, although would be improved by some proper beer. Dinner was excellent, particularly the venison. The wine list has a French bias, (which suited us very well), and a fair choice for those of us who aren't inclined to spend a fortune on a bottle. We will certainly be going back.
We attended the first of what is, I understand, to be a regular series of jazz/music supper evenings at Jesmond Dene House, and also stayed overnight. The food was excellent and the "cabaret" atmosphere created by the small band and singers was intimate and relaxing. I think these evenings will be a very good and different addition to Newcastle's night time offering, which mostly caters for the younger market, and I very much hope they continue to be as well supported as this first one was. It was also very good value for money. The room we stayed in was fine, and the breakfast was top class!
I have been lucky enough to have had 2 business 'excuses' to return to Newcastle and stay at the impressive Jesmond Dene House. I found the key elements for making this hotel a success is quality and attention to detail....and it's everywhere. I found the staff extremely friendly, informed and attentative but never overly or falsely so. The atmosphere deserves a special mention too - With it's delightful understated, contemporary style and such staff, you feel like you've walked into your very own private country retreat. The warmth of the North East is very evident from the moment you step through the door. As far as the food was concerned, I was intrigued to see what menu I would be offered in the evening from such a highly rated chef as Terry Laybourne....well, I was not disappointed! First class food and wine list - and I'm a fussy eater. The rooms were very chic and well appointed. However, I would like to see greater variety on the TV set-up from a satellite perspective for business. I also found the eclectic mix of chic, modern, querky and boutique very appealing.
Jesmond Dene house is a beautiful historic building located in the tranquil leafy haven of Jesmond Dene - a local beauty spot - but is only a few minutes drive from the pleasures and attractions of Newcastle city centre. It delivered everything it promised and we were enchanted with the stylish blend of understated luxury, amazing decor and genuinely warm and attentive service. It was such a refreshing change to stay somewhere which you long to return to. The location is second to none - very beautiful, private and so peaceful and quiet. The food was wonderful - flavoursome and satisfyingly good without being fussy and pretentious. The best things? The gorgeous huge bed with fabulous bedlinen, the inspired use of beautiful sensuous materials like suede, silk and brocade, the top quality bathroom with underfloor heating and simply enormous original carved oak mirror over the bath (like the ceilings and other archirectural features, part of the original decor of the Arts and Crafts house) great CD/DVD player and flat screen wall TV and the wonderful eclectic blend of traditional and cool modern in the comfortable elegant decor. i have rarely felt so at home in a hotel I was visiting for the first time - and the genuine warmth of the welcome was rare too.
What a treat!
We have just returned from a lovely overnight stay at Jesmond Dene House, it was a delight. A warm welcome from the staff and a wonderful surprise of champagne and flowers from our daughter. The staff had allowed her to have her own gifts to us put in our room for our arrival. The room was modern and classy with quality in every detail.
We enjoyed a good meal with superb wine in the restaurant and were not restricted to a specific time to eat. Perhaps because it was a Sunday evening and they weren't too busy.
We enjoyed a good breakfast whilst reading the complimentary newspapers followed by a lovely walk in Jesmond Dene.
Yes it was expensive, but worth it.
Thanks to all the staff who helped to make our stay so enjoyable.
My wife and I stayed at Jesmond Dene when our plane from Newcastle was cancelled due to snow. We had read about it and thought it would be worth a try. We arrived and booked into a double room (not the cheapest they had, described as deluxe). The top floor room and fittings were lovely, with a view over the Dene.
We booked this on a whim, I had read a very good artical in the Telegraph so we thought that we would give it a go on New Years Eve. Check in was excellent and very friendly, room lovely with huge bed and lovely crisp white linen. Big bath room but with a very shallow bath (it was adapted for the diabled) After two calls, we had to be moved to a suite (no extra charge) because the over flow had seeped into the restaurant! Appartently the plumbing needed fixing in that room. This was a treat..fab in fact!
We stayed at Jesmond Dene House in October 2005 a few weeks after it opened. To be fair, the Hotel is beautifully appointed and very comfortable, and it's clear that a lot of money has been invested in it.The problem appears to be the staff and there inability to meet even the most modest of expectations.When we booked, we were told that there were no standard rooms left, so we opted for a superior double, for which we had to pay a £30 premium. On being shown to our room, we discovered that it only had a shower. We asked if we could be moved to a room with a bath and were told that a standard room with bath was available. When challenged, the member of staff said that there must have been a misunderstanding when we booked. We were joined later that evening by our daughters and we all took dinner in the Hotel's restaurant. To say that we were disappointed with the quality and size of the portions we were served would be an understatement. The food is pretentious and extremely poor value for money compared to that served by the restaurant in Newcastle that shares ownership with this Hotel.