Jaz Mirabel Park
How has this hotel rated in the past?
Historical Traveler Reviews Jaz Mirabel Park Sharm El-Sheikh
Tout à fait à mon goût
Nous venons de rentrer de l'hôtel Jae Mirable Park, c'était génial, le personnel est aux petits soins pour vous, ils sont souriants et plaisantent avec vous à longueur de journée, et ils adorent l'humour anglais, donc on peut plaisanter avec eux, ils en redemandent. C'est un immense complexe, qui possède cinq piscines, ne manquez pas de faire les toboggans, c'est très amusant. Thomson propose une excursion à 44 € sur un merveilleux bateau qui vous emmène directement faire en Mer Rouge faire de la plongée, on passe une merveilleuse journée, le déjeuner est bon et les gars qui s'occupent du bateau sont très drôles, c'est une journée bien remplie et le bateau est très luxueux, bref, une excursion à ne pas manquer. Je leur donne 8/10 pour les repas (pour les desserts qui sont très bons), 7/10 pour la propreté dans les chambres, quant à la décoration de la réception principale, elle est vraiment trop belle, 20/10. Là-bas il fait très chaud, le 23 avril 08, il faisait 46° . Profitez bien de votre séjour à cet hôtel!
Perfect for a week
We visited this hotel for a week as part of an all-inclusive Thompson package. It was our first time in Egypt so we decided to pay a little extra to get a better standard of hotel and we were not disappointed.
It is approx a 15 minute transfer from the airport and bags are brought to your rooms shortly after check in. The room was excellent - we have two girls in their early teens and were considering paying for an extra room to allow them some privacy. I am glad that we didnt as the room set-up allowed them to temporarily close off a section of the room as their own. Their were two "proper" single beds as well as a decent double bed. The room was clean and had a view over the pool area - all the rooms face inwards towards the pools.
The pool areas were kept clean and very tidy. There were generally sufficient sunbeds (the hotel was full during our time there). There were also a number of water slides which kept the kids happy and which were supervised by staff.
The restaurant was pleasant enough (esp if you could get a table outside) and never too crowded. As with most all-inclusive, the food was a little repetative though there were various theme nights. It seemed well prepared.
The bar area was nice with the waiting staff generally being pretty attentive (but see below).
A couple of negative points;
It is a fair way from any resort though there is a shuttle bus.
The "landing area" for the slides is pretty shallow - there were a few bumps and grazes (esp to adults)
The staff could be a little hit-or-miss - sometimes they were too attentive, othertimes, and mainly in the bar, they would be almost invisible.
The snorkelling trip run by the company who operate in the hotel wasnt great - marooned just off a particularly unattractive part of the coastline for two and a half hours.
However, all in all, this was a very nice experience and I would definitely recommend it!
Average Hotel Due To Reception Staff And Noise
Firstly we arrived at hotel to be given our room key and had to make our own way to the room not knowing where were going,
once arriving we had to wait 20mins for our suitcases and late at night last thing you want to be doing is waiting about to unpack.
My friend and i had booked two seperate single rooms and paid supplements to that effect.
when we arrived they had to placed us in a on suite but same room.
the room was nice and had four beds so wasnt ready to complain.
then recieved a call from reception to say that they had realised that we had booked two room so they gave myfriend another room key and he had a whole room to himself which contained of 3beds two singles and a double which he was very happy with.
Four beds, tv, dressing table, shower but no bath, toiletries but never replaced, fridge with very expensive cans of coke £1:50 per can
.also not replaced as the days went on.
safety deposit box, walk in wardrobe, and balcony with table and two chairs.
Was pleasently suprised of the view with balcony which over looked the pool. was great.
In the morning we went to get a sunbed it was about 8:30am and most the sunbeds were taken by other people placing there towels on them.
When we went to the towel hut we were told that we should have had a towel card when we arrived and had to walk back to reception to collect it.
breakfast was lovely i thought pancakes omlettes, cereals, toast fruit and yoghurt pastries and assortment of bread.
although there was not enough cereal bowls and had to either ask or wait for one to be washed,
very much same with finding a clean table with cutlery wasnt full capacity either so god knows what it is like at peak season.
the grounds are gorgous lots of greenery and flowers climbing up the side of the walls.
there were 4 pools one very cold and another heated shallw pool for the kids,
pool with a few waterslides which were fab,
4th pool with pool bar with bridge
Pool service was fab was always attentive and smiley and friendly.
Unfortunately in the morning the animation team would start there very loud entertainment with music at 10am so no chance of a lie in.
Music started at 10pm also and went on til sometimes 1:am
which didnt help me because working shifts at work wanted atleast a chance to lie in some days and relax.
so spent a few night in the spare room in a single bed.
was lovely staff very friendly especially the manager, did amazing fresh pizzas.
wish i had gone there before the last day of my holiday.
serves allsorts of icecream and its FREE wish i had known before as would have gone there everyday, sunbeds on the beach is free which saves hassle, but dont enter the pontoon as it does not belong to JAZ BEACH belongs to ALBATROS!
We got shouted at for trying to walk on it,
we did however hire a electronic scooter and went up and down the pavement alongside the beach which was brilliant as sort all the hotels and shops.
cost £6 for 30mins and was well worth the laff, you can hire the scooter for up to two hours.
When i went on a excursion into the desert i went a t 3pm and got back at 6pm much to my horror my pool towel nd my beach bag and contents were missing the pool guy was going round collecting the towels when asked about it they told me to go to reception . as i did that reception told me again to go back in the morning when the pool attendent is there in the hut at 6am
So in the morning i went to reception at 6am informed the receptioon staff what had happened and hething handed in, but he hadnt rang to ask the pool attendent he said he hadnt had anyone hand anything in, i told him how he could know this as he hadnt even rang him.
He telephoned the pool attendent and was told no!
had to pay £7:50 for the loss of towel when they already had it and also the loss of my beach bag and contents, they should put up a sign saying that 6pm they remove all towels!!!
was very annoyed, even more when i paid for the itemised bill for the mini bar.
then they had another bill for £7 for something else that was not itemised and did not know what it related too?
and still had to pay it.
My friend was nearly charged for two orange juices for something he hadnt had so he refused to pay .
plus i had to change my room card 3 times during the week as it stopped working.
another trek up and down to reception.
overall the bad things over ruled the good things,
loud music on til 1am and again from 10am
rude and incompetent reception staff
no pool towel cards given
pool attendent taking my belongings
not enough bowls for breakfast
no clean tables.
Pools were not heated
mini bar not being stocked nor toiletries
wrong rooms allocated
taking 20mins for cases
not being shown to the room
room key kept failing to working
i wouldnt go to this hotel again which is a shame as it has the potential to be a fab hotel.
Loving the Jaz Mirabel Park Resort
Just returned from a wekk at the Jaz Mirabel Park, and would go back tomorrow given the chance.
Arrived at hotel and after going through the security gate got the wow factor from the beatiful reception area, cases taken to room for us by bell boy (Hassan), arrived 5 mins later, no probs.
Food good in the Flooka restaurant, and poolside snack bar, excellent services by all staff.
Weather brill didn't see a cloud in week!
Water slides great 5 of them open for 10-12 and 2-5 each day, loads of fun.
Only gripe the vodka was evil! but had to use the beer instead which was either stella or luxor.
Would got back in a hearbeat if i could!
Séjour Hotel Mirabel Park Sharm El Sheikh
Très agréable séjour en famille. Il est très difficile de trouver des aspects négatifs à cet hôtel situé dans un immense complexe qui en contient 3.
Le personnel est très attentif, les logements très bien entretenus et les installations au top.
Le beau temps était au rendez vous, l'eau de mer relativement chaude et par conséquent il était difficile de sortir de l'hôtel pour visiter la région mais cela valait le coup tout de même.
Seul bémol, à part le fait qu'il faille rentrer, le personnel parle peu le français, cela peut être gênant pour la clientèle uniquement rompue à notre langue.
Et puis il y a les clientèles russes et italiennes ...
We stayed at the Mirabel Park with 2 children (age 6 and 9) for 2 weeks from 13th march and had a fantastic time.
The place is spotless and the staff are very friendly and helpful. When we arrived the check in took a couple of minutes and our bags were taken to our room via golf buggy.
The rooms are a nice size with a lovely big shower. We started to leave a tip each day but we don't seem to have had the same attention to detail as others i.e no towel art and toiletries not replaced when needed so we stopped although we did leave some at the endof the week.
We all really enjoyed the food even though I am quite fussy. The first day I was worried because there wasn't much I liked however they have a different theme each night and I didn't have any problems for the rest of the holiday. There is always a pasta bar, rice, chicken, potatoes and fish plus salads and delicious breads that I have really missed since being home.
In the dining hall you can help yourself to beer or fizzy drinks which is what we did as we didn't know how things worked. The waiters cover a section of the room and our main waiter was very friendly to start with however after a couple of days he just ignored us and I'm not sure if it was because we were getting our own drinks or we weren't tipping. We decided to sit in a different section of the hall and the new waiter was lovely and always asked us what we wanted as soon as we came in and this meant I could have a glass of wine which is not self service. we only tipped him right at the end and that didn't affect how he looked after us.
The bar staff also looked after us and I think this is down to sitting in the same place so they get to know you rather than tipping as we along with many people only tipped at the end of their holiday.
I only saw one person tip and that was to the lifeguard who put some towels on a sunbed for someone although maybe people do it discretely?
There were lots of sunbeds although the popular areas do get taken early (this was the easter holidays). There was always a sunbed available.
We did one excursion which was a boat trip and snorkling in the Red Sea with a company called Mr diver who is based at Mirabel beach hotel which was really good. This was cheaper than the Thomson one (£75 versus £105) plus you get all equipment free whereas Thomson charge for hire.The only drawback was that we were the only english on the boat the rest were Italian hence the guides spoke in italian and another guide translated this sporadically for us but we didn't know if we were getting the full information.
They sailed to Tiran Island and did three stops to snorkle. The first my husband and daughter did until they both got stung several times by jellyfish and were brought back to the boat. There sudden'y seemed to be hundreds of the darn things! TIP wear a wet suit if you go snorkling! the next stop was Jackson reef which I did after making sure there were no jellyfish & it was fantastic - I saw a baracuder and Lion fish although the guide was pointing lots of things out in Italian!!
All in all I felt it was good value for money as all food and drink was free and my son had more than £12.50 worth of bottled coke and fanta alone!
We also booked the shuttle bus for an evening out in naama bay and had a meal in Hard Rock Cafe. The prices were very reasonable in there (about £2.00 for a kids meal and £3.60 for mine) it was very loud though. We didn't get any hassle in naama and were told that evening is best as there are so many tourists they get less chance to hassle you.
Theres lots to do during the day if you want, we did tennis, table tennis, aqua aerobics, even bowls! Being mad I went to the gym some mornings. The evenings are a bit more quiet and mostly we went back to the room however what we did see wasn't as bad as some have said!
The temperature did hit 37degrees one day (when UK was having snow!) but there is a lovely sea breeze.
Coming home was hassle free apart from a 1.5 hour delay.
Overall we had a brilliant time and didn't want to come home even after 14 days.
Loved the Mirabel Park
Reviewer: Val from Birmingham
This was a great value all inclusive hotel. Staff are wonderful - very attentive (especially to good tippers). Tipping is a way of life in Egypt - we tipped about £5 per day and got more than everything we wanted. Being all inclusive and nothing much outside hotel to spend money on, it turned out to be very economical.
Fantastic, Much More Personal Than The Beach
We have just spent 1 very hot (44 degrees) week at Jaz Mirabel Club Hotel which we found wonderful. Although all the reviews seems to be about the Beach & Park hotel the Club doesnt seem to be mentioned. Although the Beach is the larger hotel we felt the Club had more of a personal service approach where at the Beach you are just a number.
The food was excellent, continually good, but you always find the moaners, that moan for nothing at all.
The spirits which are in the all inclusive package are pretty rough, the gin tastes nothing like ours so if that is your tipple you may be better taking your own as buying a shot of Gordons is approx £4.50 in the hotel.
The rooms are spacious, kept very clean & have a lovely view of the pool area.
Currency wise, anything goes, we took sterling & US dollars, we only used US dollars, take a wod of US$1 to tip the hotel staff & bedroom staff as that does go a long way, you can also take euros & Egyptian pounds, but they like US dollars.
Whilst we were there we went on a quad biking trip into the dessert which cost us £25 each, well recommended, we went at 4pm which was the best time as it wasnt too hot, also you got to ride in daylight & dark, great fun & well organised. Apart from that we chilled for the whole week & was fab.
We will be booking Jaz Mirabel Club again for Oct or Nov as the summer will be too hot.
A lovely stay at the Mirabel Park
We stayed at the Jaz Mirabel Park from the 2nd March to the 9th March 2008 and found the hotel to be lovely.
We found, when booking the hotel, we were a little confused about the hotel as Thomson (our agent) also called it the Sol Y Marabel Park? We assume it has changed its name recently but it is now defiantly called the Jaz Marabel Park.
The flight from Gatwick there was about four and a half hours. We found the flight quite comfortable and with plenty of leg room. (I am quite tall) Upon arrival at Sharm Air Port you will see a desk where you can buy a visa. You need to fill out a small form but this only takes a minute or so. As i understand it, the Visa allows you to go on excursions outside of the resort of Sharm. These cost $15USD or £11GBP. They are a sticky label and stuck in a page in your passport and are stamped on entry through passport control and on exit at the end of your holiday.
The transfer to the Mirabel Park took about 20 - 25 minutes. The rep on the coach didn't talk about the resort at all but there was plenty of landscapes and desert to look at and take in.
Upon our arrival at the resort the first thing you notice is the Security gate. The coach is stopped at the entrance and has to wait for a big iron gate to open. You then drive up a long driveway to the hotels entrance.
Now, the Jaz resort is made up of three hotels. The Mirabel Beach, Park and the Club and each hotel has its own reception area which looks out onto a large fountain which changes colour at night.
Your cases are left with another security guard and a bell man who arranges for the delivery of the cases to your room. You enter the main reception and you are given a welcome pack, consisting of details of the hotel and a map, and booking in form. They took a photocopy of our passports and handed them back to us. That was it. In all it took about five minutes.
The room was very big. There was a huge double bed and two single beds in another room. There was a large bathroom with WC a large mirror over the sink and worktop area and a massive walk in shower!
The room was very clean and we can not really fault the room. To keep the electricity supply to the room on whilst you are in there you have to put your key card into a small slot by the front door. This did break when we returned to our room one night but we made a quick call to the reception who sent a repair man. He was with us and had the problem sorted within ten minutes. We were impressed.
The hotel has two pools to choose from. They are both next to each other and the only difference between them is that one was heated. There were plenty of sun loungers to go round and this was not a problem for us. The animation team were based in small hut near the heated pool and arranged water polo and all the normal daytime activities.
The hotel has one buffet restaurant. The food was good there. They changed the breakfast and dinners each day so you were not bored with the choices. The waiter service is excellent! Our waiter made sure we always had a drink at our table and didn't want for anything.
The three hotels have three a la cart restaurants. An Italian, Chinese and a Lebanese. We ate at the Chinese with a voucher at our Thomson Rep gave us. These restaurants are not included in the AI deal and you have to pay for the food you eat. The Chinese was nice.
The hotel has a main bar which is open till 12pm at night. The waiter service is excellent at this bar. They will bring drinks to you all night. If you have a half full glass then before you know it you will have another drink delivered to your table.
The hotel has no public telephone and phoning home from the room costs about £2.30 GBP a minute. We went to a W&T place at a small shopping place a 10 min walk away from the resort. We were ripped off by them and were accosted outside by pushy locals to go into their shops for round two of rip off the tourist. I wont go into it but if you decide to go down to the shops then please be careful - some people don't take no for a answer.
We visited Cairo for the day. We went with Thomson on the Cairo by air trip. It was £155 GBP each but well worth it. It was a long day. Pick up from the hotel at 0410hrs and due to a delay at the airport on our return we didn't get back to our room till 0100hrs the next day. We visited the Pyramids, Sphinx and Cairo museum and the Mohammad Ali Mosque. Cairo was such an experience and I would totally recommend the trip. The guide was very knowledgeable. The only thing that let the trip down was all of the beggars which didn't leave you alone whilst walking around the pyramids. This was such a shame.
We had a birthday whilst at the hotel and they surprised us by sending down a birthday cake for us! What a nice touch.
In conclusion... A Very nice hotel which I would recommend to anyone for a nice relaxing time and to be looked after.
Just come back from a week at the mirabel park and would recomend it to anybody.its split into 3 resorts with the mirabel beach being the top part although as the pools area was so noisy with music all day from the hotel "animators" i prefered the park resort.no problems rooms all clean grounds and pool well tended with loads of friendly staff.food was allot better than we expected although if we were there for 2 weeks i would have got bored.only negative realy was that there was nowhere to walk to on an evening but if you want to go into town there are loads of taxis at the entrance.do make sure you negotiate a price BEFORE you get in as you will get ripped off if not,were told not to use the people carrier taxis as they are unsafe but only what im told.if your in narma bay or the old town make sure that before you sit down anywhere for a drink of food that you either get a price list or get a price 1st we got charged 26quid for six flat halfs.and look at the bottom of the menu as some places will whack on upto 25% tax and service charges.The best things we did were snorkeling on a day trip and the quad bike trip which we all really enjoyed,even my wife loved it and she has never drove 1 before and was well scared.All in all go and enjoy it for what it is-a cheap winter break to another culture and the best weather without going miles further.hope this is useful,any questions just let me know.
TripAdvisor Reviews Jaz Mirabel Park Sharm El-Sheikh
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