Jaypee Palace Hotel & Convention Centre Agra
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TravelPod Member ReviewsJaypee Palace Hotel & Convention Centre Agra
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
The staff cock up our registration on arrival.
Lousy lobby .
Buffet was great though
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Jaypee Palace Hotel & Convention Centre Agra
We stayed one night in this hotel. The plan of the hotel is quite complex. It is not easy to find your room or dining saloons without the help of the eagerly tip-awaiting staff. The breakfast and meal was only average and the waiters were not very friendly. The rooms look quite tired and not very clean at all. The hotel had a heating problem and despite the cold weather they did not put the heating on (as was the case for many hotels during our India trip). In summary, this hotel is only average and it is better to stay at another place if you are to spend more than one night in Agra.
It seemed like this hotel would be fantastic... it has all the trappings of a luxury hotel but look closer... it took over 30 minutes to check in and as my family was a group of 5, it was awkward to have four people stand around waiting for check-in while my father completed check-in. The restaurant choices .... well, they were fine, I guess. It is infuriating to be told when you try to eat at almost all but one of the restaurants (the only one being the buffet style cafe) that each restaurant requires a reservation. The receptionist did not inform us of this upon check-in and it seems to defy common sense in a place where most people stay 1-2 nights and, thus, would not know on that first night that a real, sit-down dinner requires reservations. We paid for a third-rollaway bed in our room that we had to call and ask for FOUR times. The toilet (or something relating to the toilet) leaked and the room smelled faintly like urine.
That being said... the hotel is very open and airy and it seems to be popular with families that have young children. I would not stay there again.
Horrible excuse for a luxury hotel
Recent trip with my family. I have nothing good to say about this hotel. Things went wrong right from check-in. Our bags were taken from our car by the bellman. We proceeded to the check-in area, recieved our keys, and were led to our room. After 30 min, we had yet to recieve our bags. I called reception and was rudely informed that I needed to return to the lobby to identify my luggage.
That set the tone for our stay. The room looked nice and clean, but smelled like a toilet.
We ate in the Pavillion cafe that evening, which resulted in two of five members developing food poisoning.
I would never stay there again and would not recommend it to anyone.
We stayed 3 nights here right at the start of our trip around Rajasthan and discovered it had been a good decision. It is the perfect place to acclimatize to the different time zone, climate and environment. The Jaypee is removed from the real chaos and hustle around the Taj Mahal - set in an enormous garden complex, it is peaceful and green and soothing thus enabling retreats from those first timorous forays into Indian traffic and the overwhelming tourist traps. We had the strange experience of, at nearly every hotel, arriving when the place was virtually empty and leaving when it was just filling up, so we can only judge on that basis. The service was excellent, prompt, correct and friendly and the only disappointment in the room was that we couldn't open the windows and more thoroughly enjoy views of the magnificent garden.
Agra seems to be a place where the tourist masses pop in and out for just one night and in some ways, there isn't that much more to do here than join the dawn throngs. Yet we thoroughly enjoyed the quiet start, taking it easy, making the most of the hotel pool and gardens. And we did one extremely clever thing in Agra: my adult son had a suit tailormade here: it was done overnight, top quality, perfect fit for a sum which is embaressing to confess to. Undoubtedly this can be done elsewhere too, and we had to become quite insistent with our guide that no, we did not want Indian garments and do not take us to such places anymore :-) - but this was one of the best deals imaginable.
Unbelievable Service and Great Accommedations
Can't say enough great things about this hotel and its service. From all the different amenities to the incredible service I have to say this hotel is the only place to stay in Agra. The rooms are large with all the American amenities. The employees go out of their way so you don't have to lift a finger. And even if they make small mistake or you request something out of the ordinary the Jaypee Palace hotel graciously accommodates. I would stay there again and again.
We stayed at the Jaypee Palace for only one night, wish that it had been longer, we had a fabulous room and enjoyed the poolside bbq dinner. Found that the staff were a little impersonal, I think due to the fact that lots of big groups stay there, but everything ran very efficently and Breakfast was great ........looking forward to staying here again
Cool & impersonal
Normally one of the delights of Indian hotels is the standard of service that you receive which is provided with a special personal warmth. In this hotel you couldn't criticise anything that was provided but it did lack that special touch.
Do not buy cocktails or spirits in general in the bars. The liquor taxes in UP are so outrageous that you will be charged up to three times the posted price. Better to stick with beer or soft drinks.
Finally, the desk will chase you around by telephone to find out why you haven't eaten in any of the restaurants, pointing out what special offers are available in each one. Obviously they track your transactions via their computerised systems to make sure that you spend enough.
Only here for 2 nights on a 'golden triangle' tour mainly to see the Taj Mahal and the fort. Our initial room allocation was wrong but that was sorted out easily but the room we kept (1510) was right outside the service corridor (didn't realise till next morning) so plenty of noise early in the morning from trolleys etc... Also, guests down the hall seemed to like to keep their door open till late in the evening and let their children use the corridor as a playroom! Complained to the hotel the next morning and situation was better the next night.
A little disappionted about the water features as none were operating during our visit due to conservation but hoses were left on all over the lawns spurting water most of the time which we thought a bit over the top! My girlfriend wanted this hotel mostly from the pics on this site and others that showed the fountains, and the water features in the corridors were also turned off.
The grounds are beautiful though.
P.S. Seems there were a lot more reviews of this hotel before we went than now.
My family & I were so excited about staying at this hotel - it has had fantastic reviews. However, whilst the hotel itself was magnificient very impressive, the staff and ambience let it down. The staff looked down their nose at many people staying - I am Indian and could understand the language both verbal and body - and it was not welcoming. We stayed at the hotel as a result of a promotional offer and the reception made us feel like the poor relations which is such a shame. The food was lovely and the rooms luxurious but I would not stay here again!!
Impressive modern hotel and grounds
I found this hotel to be of an excellent standard with every modern convenience you would expect of an international standard 4 star hotel. The grounds are also extremely impressive for such a modern property. Good choice of restaurants. Ideal location for a short stay.
TripAdvisor Reviews Jaypee Palace Hotel & Convention Centre Agra
Travel Blogs from Agra
Today was a very special day. Everyone who comes to Northern India for a first visit must make the pilgrimage to Agra to visit the Taj Mahal. We arrived at the Taj early in the morning, before the crowds had grown too large. Its highly symmetrical white marble exterior was breathtakingly beautiful as it gleamed in the bright early morning sun. …
... up. There's 3 lines, one for women, one for HV tickets for men, and one for all other men. We went through a body scanner, then put our bags through a scanner. Mine was checked meticulously and I was not allowed to bring in my whistle, my notebook and my calculator. So, I had to go back past the entry gate, to the locker room and pay Rs 20 to put those items into a locker. Then I had to go back through the 2 scanners. ...
... Indians were coming to back up his story...Uncle maurice was falling for it and started following...but it was a big hoax to delay us from our train so I would need a taxi. thank goodness a nice indian man intervened and told us our tickets were fine, walked us to the train, found us on the manifest and asked for no money at all. Of course, the first announcement ON the train was please show your ticket to no inspectors until the train ...
... we passed a bunch of kids with a few woman, the kids kept touching my forearm and giggling, one girl grabbed onto my arm with both hands and was jumping up and down laughing. White skin is very foreign to children who seem extremely curious about me. We passed a slew of angry monkeys on our way into Red Fort. Shortly after that, I became aware, and Eric pointed out, my sudden and strange obsession with old doors. I must have snapped 25 pictures so far of just doors. I think ...
... and closed to the public), but I hope you enjoy the photos of the outside. After seeing the Taj Mahal we were supposed to be getting a train from Agra to Goa as promised by Raj and his pals at the now to be known travel agent. Of course that didn't happen and we were enlightened to the news from Kamel that we would have to return to Delhi to collect our ticket. That news went down like a lead balloon with me. We could return on the new express ...