Jai Mahal Palace
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TravelPod Member ReviewsJai Mahal Palace Jaipur
The Jai Mahal Palace was a perfect place for us to stay. Staff was friendly and available. I had a cold here and one of the staff members made me my special remedial tea at 5:00 in the morning when I got very congested AND sent out to the pharmacy for a vaporizer. Can't beat that for service.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Jai Mahal Palace Jaipur
We stayed at this hotel in January 2006 - the last stop after a 12 day trip of India. I am so glad I read an earlier review on this site - we booked a luxury room and it was fabulous. By this stage we were a bit India-ed out and were in need of room service, tv and TLC. The food was great, the reception when we arrived was warm and unintrusive, our room was comfortable and well equipped, with plasma TV and gorgeous decor. The next morning we went down for breakfast only to find that champagne (Indian and delicious) is served complimentary. A really nice touch. We were serenaded at breakfast and at lunch by a Rajasthani musician with bells on his feet and when we showed the video to friends they were completely bewitched by it all, as were we. The grounds are stunning, it is immaculately clean and completely serene, in a noisy, bustling city. Am so glad I read the reviews here first, it was a very special experience.
Pretty grounds, unpleasant service
The Jai Palace is absolutely beautiful- big grounds, pretty building- but it also has maddening service.
My $200 "superior" room was squalid and dingy. The outside lock and ceiling fan was broken, the bathroom was old and stained, and the king sized bed was two narrow box springs on the floor with separate sheets. And the entire room and hallway reeked of sewage. Finally the infuriated manager switched us to another room (a "luxury" room). It was absolutely lovely, but she gave us evil glares and chilly reception for the rest of our stay.
All three restaurants and the bar were deserted the entire time we were there. The Indian restaurant, Cinnamon, was acceptable, but the mediocre cafe restaurant interrupted us literally every two bites to push the beverages menu. We ate three meals total at the hotel and all three made us sick.
The courtyard was filled with abusive, catcalling street hawkers. We were badly swindled by the late night doorman who was running an 'overcharging scam' with one of our cab drivers. When checking out we were told they had no record of our online payment. They wouldn't even believe the official receipt that they had sent to us. We had to sign a hand-written note saying they could charge us whatever they wanted once they looked into it.
You get the idea. It's really hard to stay at this place without developing an 'us vs. them' attitude. It's very pretty though.
Nice Accomodations on Old Palace Grounds
The Taj Jai Mahal hotel is set on expansive grounds, befitting the palace that it once was. Management has now converted this establishment into a fine hotel. We stayed for two nights in a "luxury suite", although the room was rather standard. Bedroom, with a narrow passageway to the bathroom. The staff at the front desk were helpful and pleasant.
We had breakfast and afternoon snacks at the Marble Arch both days. The service was somewhat slow and erratic, but this is typical for India (except the Oberoi Hotels). The food was decent, but nothing special.
Although the grounds are very expansive, it would be difficult to call them "well-manicured". The grass could use more tender care and the swimming pool did not look all that appealing -- too many pigeons in the vicinity. The fitness center is adequate, although it is almost a half mile away from the main building with rooms. Because the hotel is on such large grounds, it is next to impossible to stroll from the hotel for a walk -- you will need a driver or taxi to take you anywhere in Jaipur.
In summary, the Taj Jai Mahal is a fine hotel for those staying in Jaipur, but it does not meet the standards of a Western luxury hotel. Only the Oberoi Hotels meet that standard.
What a beautiful palace
We stayed 2 nights and we loved it.
Having a so bad experience with the Surya in Dehli, this hotel gave us the best of India welcoming.
Excellent service, restaurant, room.
We warmly recommend this hotel.
The Jai Mahal Palace was beautiful. It is definitely a luxury hotel and the rooms are just stunning. We had two rooms and both rooms were furnished in true "maharaja" fashion with traditional Indian and Rajasthani furniture. The hotel lawn and landscaping is just beautiful. We loved walking around in the garden. The only negative to this hotel was the food. Cinnamon (the fine dining restaurant) was very mediocre and the breakfast buffet, while plentiful, was not of high quality. The lunch food was also only mediocre for the price paid. I would save your money here and go to some of the great restaurants in Jaipur. Indiana (about two blocks off of M.I. Road) served some of the best Indian food that we had on our trip and the Four Seasons was also very good. However, I strongly recommend staying away from Niros -- this place is highly recommended by Frommer's and was packed with tourists but their food was terrible (bland, salty, and generally unappetizing) and they didn't have air conditioning running.
Brilliance Par Excellance
The hotel has seen a major change since I'd been there last . The environment and people only keep improving. The outlets are superb , Cinnamon which is a fine dining Indian , the Marigold Bar and the Italian. Staff are friendly and pleasing . Overall Great Stuff. The bon-fire evenings by the pool with wine service is a treat. Highly recommended . The color of the rooms are charming
Absolutely wonderful! For india, it is definately 5 star although the rooms need a little upgrade. The service was impeccable. The breakfast buffet was tasty and filling as was the suberb Italian restaurant on the grounds. I would definately stay here again.
Have just returned and have to say this hotel is wonderful. I stayed in a "luxury" room which looked absolutlely new. Gorgeous decor, bathroom and even a plasma tv.
I don't know if the rooms on the ground floor have yet been renovated, as the corridors looked a little tired. So might be worth checking.
The Marble Arch restaurant serving both buffet and a la carte was lovely. The food was excellent and very reaonably priced.
However the really special thing about this hotel is that you get to stay in a real palace. The grounds and swimming pool are fantastic. This is a really special experience.
I took lunch at the Rambagh Palace to see how it compares. It is certainly on a grander scale but on my visit I felt the atmosphere at the Jai Mahal Palace had the edge.
Newly done Palace
I would like to update you all on the current status of the Jai Mahal Palace. All the renovation for this season is over and boy, has it changed the face or what !
They have a brand new Coffee shop called the MArble Arch with an amazing buffet option as well as A-la-carte. What with a new chef in the house, it has changed a lot.
A brand new italian fine-dining speciality restaurant which serves authentic north italinan cuisine and not south italian with home made pastas, thin crust pizzas and baby lobsters which i thought i would never find in this city. Although this restaurant is outdoors and next to the swimming pool, i thought it might get very cold in the nights, but they do have good gas heaters as well as "sigris" as they call it which is a natural and portable fire place.
Also, they have a newly renovated floor altogether for new luxury rooms. They are just so practical and perfect as the design is definitely out of the world in terms of it's cotemporariness. A window between the room and the bathroom, a shower cubicle alongwith the bathtub in the bathroom, hollywood beds which can be seperated when you like it and overall very chic although slighlty higher priced compared to the standard rooms.
Generally good hotel in need of refurbishment
Overall we enjoyed our stay at the Jai Mahal Palace.
The extensive, landscaped grounds are both lush and colourful and include a good outdoor pool, which is lovely to relax in or next to; indeed, the gardens are probably the best feature of this hotel!
Our standard room was clean and fairly spacious but could at best be described as shabby chic i.e. a tad tired and dated, even for an 18th century property. The room itself was just about adequate for a 5* but I don't think the tan, orange and brown bathroom had not been updated for a good while and was in need of replacing. In fairness, there was a lot of refurbishment work being carried out in the rooms above us when we stayed at the beginning of Nov 04; indeed, we had the pleasure of listening to the sound of drills and hammers from 8am to 9pm everyday when we did pop back to our rooms. I guess this means that the hotel's only real fault - its real need of refurbishment - maybe sorted out by 2005.
We found the Indian and Continental food to be of a fair standard but not exceptional. Our dining experience was not helped by the fact that the indoor dining rooms were badly lit, dated and lacking atmosphere: however, I believe these were also in the process of being refurbished. In contrast, the outdoor 'Mongolian' restaurant was good and a much better option, both in terms of cuisine and ambiance.
The service was of a good standard with staff being polite, professional and helpful.
This is an adequate option for a 5* hotel in Jaipur, very much in the 'Taj Hotel' mould. However, I think with a little TLC this could be a really excellent hotel - hopefully, someone will write a review after the refurbishment work has been carried out to confirm/refute this assumption.
TripAdvisor Reviews Jai Mahal Palace Jaipur
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