Good Location

The J.W. Marriott Hong Kong lives up to the upper end

Marriott standards. Rooms are not huge, but are ample.

Good service all around, free fruit daily delivered to room. Hotel is adjacent to huge Pacific Place Mall,

which has a great restaruant named Zen. 10 minute walk

to Star Ferry & Queens Pier via enclosed walkways.

Also 10 minute walk to the Peak Tram Station via a very nice park with a terrific aviary. The old

fashioned tram runs from directly in front of the

hotel and is a great, cheap way to see the city.

Views from the room and lobby bar are limited, due to

so many other high rises having been built in front

of the hotel. Hotel is farly priced. Size of room would be only complaint.

This is almost an excellent hotel!

I stayed in an executive King on 31st floor at HK$3500 per night.

On the upside...

1. Great location (on top of good shopping mall, 5 minutes from convention centre, adjacent to Victoria Park etc)

2. Nicely appointed bedroom big comfy bed, good lighting all controlled bedside, big desk with high speed internet, pay TV, minibar, safe etc all decorated to good standard)

3. Large well equipped bathroom (separate shower, large bath tub, nice toiletries, complimentary bottled water)

4. Very nice food (at least in their Chinese restaurant though menu can be intimidating if you're not familiar with chinese food!)

5. Friendly helpful staff (door staff are very efficient)

6. Superb Executive Club Lounge (helpful concierge, table service for drinks at applicable hours, good hors d'oeuvres in the evening, nice afternoon tea - never made lunch or breakfast there)

7. I saved the best 'til last.. electric curtains controlled from bedside so you can wake up and open the curtains to a pretty good view of the harbour (assuming you have a harbour view room)

On the downside...

1. Reception desk tried to fob me off with a room without harbour view (despite them having confirmed harbour view on an email following reservation). Reception supervisor did not handle the situation at all well telling me they had all sold. Only when she realised I was not one for giving up did she manage to conjure one up!

2. Room had a strange pong (odour/smell if you don't no the term pong in your country). I suspect it was the Air Con. It was quite an obvious smell, but not one I bothered to complain about. It lasted for the duration of my stay, but after a few minutes in the room, you couldn't really notice it!

3. I hadn't stayed here for 5 years.. nothing had changed, which means it's not as up-to-date now as it was then somehow. Brass pillars is one obvious example.. look a bit dated. But now I'm just being picky.

7 significant good points, 3 negative points - all in all a pretty good hotel - just, for me, not a world class one on par with Four Seasons, Mandarin etc, but I kind of knew that when I booked.

JW Marriott is superb!

We just returned from a wonderful stay at the the JW Marriott - Hong Kong. The location and service were fabulous! We stayed on the concierge/executive level where we had access to complimentary breakfast, tea (which included sandwiches and desserts), cocktails/hors d'oeuvres and evening chocolates and cookies. This was great, especially because we were traveling with our 2 teenage daughters who can be picky eaters. It was nice to know that if they didn't like food at a restaurant, there would be plenty of delicious (and beautifully presented) food at the hotel. Although we checked into the hotel just as the "tea" was being put away, our daughters were presented with a large plate with a selection of gourmet sandwiches along with sodas. Our room had two walls of windows and great views. Fresh fruit and water were replenished daily. We have traveled extensively and the JW Marriott - Hong Kong is now one of our favorite hotels!

Good Business Location

I stayed here in July on business. The location is in the Pacific Place complex, in Central Hong Kong, and is attached to the Lippo Center by enclosed walkway. It is adjacent to the Island Shangra La Hotel. The Star Ferry is a good half hour hike away, but taxis are plentiful outside of the hotel. The restaurants and bars are expensive as was the spa. The room rate is reasonable and was certainly worth the money. The hotel was a good value compared to The Mandarin and The Shangra La. The pool area is nice. The service is typical Hong Kong - which is very good. I have found no better service anywhere in the world. The main drawback for me is that the clientele is primarily western. Mostly Americans and British. I prefer to mix with Chinese when in China. While the location is central, it is a cab ride to the mid level escalators, Hollywood Road, and Lan Kwai Fong. I would not stay here if I was a tourist. FYI, while there is more to do on the Hong Kong side, the harbor view at night is better from Kowloon.

Wonderful choice in West Hong Kong

JW Marriott Review

After arriving in the city and staying in another part, a very busy area called Mongkok, I realized that the West Hong Kong area was much nicer. So I moved to the JW Marriott. It is in an enclave with two other hotels, The Conrad and the Island Shangri-La. They are all attached to Pacific Place which houses the Admiralty underground, making the hotel very convenient to everything.

You can definitely pay less in Hong Kong. At 1740 HKD, it wasn't cheap, but given location, amenities, service it was worth it. Checkin was swift, very pleasant, and a bellman took me to my room with a view of the mountains, and showed me around. There is a panel by the bed that controls the curtains, the lights, the air, and the do not disturb light outside your door. The TV has all the typical channels for an asian hotel, including HBO. There is high speed internet at a slightly high 120 HKD per 24 hour period.

The room is very nice, not too small, with a double window view of whatever you pay for. I got the mountain view to save some money and it was lovely and serene. The room had a very comfy bed, a nice chair near the internet connection by the window, the TV and a large dark wood desk. The marble bathroom had nice amenities, bathrobes, slippers, plenty of towels. Only downside was the small shower. There are 220 and 110 outlets throughout the room and bathroom, and an iron and blow dryer are available for your use. Every day a newspaper is slipped under your door, there is twice daily maid service and a lovely bowl of fruit always replenished.

The hotel itself has a very nice pool area, good sized, and with great service. The pool attendants bring iced water throughout your stay at the pool, and there is a nice, hot Jacuzzi poolside. You can order food, drinks and the pool is open 6am until 11pm. There is an excellent, well-equipped and modern gym with spa attached offering all the services. Gym is free, but services are pricey.

There are several restaurants. An excellent lunch restaurant off the lobby offers either a salad bowl buffet or a noodle buffet at 98 HKD each, or both plus a delicious dessert bar for 198. I had the salad buffet and it was fantastic. The breakfast is another story. Not included in my room, I paid 168 for a terrible buffet. Better to wait for lunch.

The hotel is very busy, and often there were long waits for elevators, but that is a minor quibble. They cater to groups, conventions, tours, so sometimes the lobby is absolutely packed, but for the most part, things were easy. The mall adjacent, Pacific Place, is a very upscale mall, and walkways from the mall take you almost to the central part without having ever to go outside - a blessing in the sweltering summer heat.

All in all, a wonderful choice in Hong Kong.

Great Hotel and Location

Thoroughly enjoyed the stay even though my room was on what one reviewer called the "drab side" of the hotel. My stay was for business and rather tight for time so I particularly appreciated the fact that Hong Kong park with its conservatory and excellent Aviary and the Peak Tram station was within easy strolling distance. I can't finish without mentioning the superb Seafood Buffet at the Marriott Cafe on Tuesday evening. Good show JW.

Terrific location and service

OK, Hong Kong is know for great hotels but this one is also excellent value for money, which cannot be said for some of the others. The wonderful, central location makes it possible to explore most of what you want to see, even on foot. There is great shopping at the base of the hotel or you're just minutes from a dozen other top-class shopping facilities. The star line ferry station is also an easy walk.

The food is very good and the staff very helpful. Do insist for a room with a view though as one side of the hotel views on to downtown and kowloon (breathtaking, especially at night) while the view from the other side is rather drab.

Excellent Hotel

One of the reasons my partner and I wanted to go to Hong Kong for a second time was to stay at the JW Marriott again. The staff are wonderful, rooms are fantastic, location is perfect being on top of Pacific Plaza which as an MTR station as it gives you access to the rest of Hong Kong. I will be trying to stay here again for all future visits.

World class property on the Island side of the harbour

One of the best and most convenient hotels if you want to be on the island side of Hong Kong harbor.

Beautiful views from some of the rooms ... I was lucky enough to get a corner room on a high floor, and the trembling in my stomach from the precariously-perched hillside view was part awe, part vertigo, and definitely memorable.

As in most Hong Kong luxury hotels, the service and facilities were world-class. Definitely recommended.