How has this hotel rated in the past?
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Historical Traveler Reviews ITC Hotel Amsterdam
Excellent hospitality and a great location. Stayed there now for the second time.Thank you, special thanks to Johnny.Hope to see you in september .
Worst Bathrooms Ever
This hotel had the worse bathrooms I have ever experienced (including gas station bathrooms). It smelled so bad of urine it was difficult to breath. The staff was not very friendly. I booked through hotels.com and was told there was an in room bathroom but found out different when I arrived. The area was nice but that did not make up for the accomodations.
DON'T STAY HERE!
My boyfriend and I checked into the ITC Hotel on November 28th 2003 after arriving in Amsterdam. After having stayed at larger hotels during prior visits to the wonderful city, we dicided to try something smaller, charming, gay or gay friendly on this visit. Smaller it was, but it was not charming and for somplace that boasts itself as a fabulous gay hotel, it wasn't very friendly at all. The guy at the front desk was dirty, smelly, and just seemed very off. He was visibly upset that we arrived at 8:30 am and the reception area doesn't open until 9am. (Excuuuuse me!) We booked the 'Mirror Room' since it had private facilities and a great rate of 85 per night. Obviously, you get what you pay for. It was fairly clean, the window opened up to what appreaed to be a ventilation shaft created by 4 different buildings. The room was in the basement, it was fairly clean but not sparkling by any means. The cleaning guy kept trying to come in and clean the room while we were still in the room. We told him to come back in an hour and we'd be gone, he still kept coming in the room WITHOUT KNOCKING (about 4 times) and kept asking if he could just 'get the towels' or to do some other minor task, as if we didn't mind. If my boyfriend and I weren't such big guys, I' d think he was trying to catch us naked, which we were since we were trying to shower and get out for the day. The pictures on thier website are of the hotel, probably 10 years ago. The bar is now the reception desk and the overall condition of the hotel was dusty, grimy and the 7,5 for breakfast was definitely not worth it from the looks of the mealy spread of breakfast food and the smell of burnt coffee. When we cancelled our reservation for a week later, the woman at the front desk acted insulted and then refused to let us leave without paying a 20 cancellation fee and threatened to call the Politie. I fully expected a smaller pension type place but I would have had better accomodations at any youth hostel. We went catty corner for the next stay in AMS and we got a 80 better rate, absolutely charming and extremely helpful staff , an absolutely free and delicious breakfast between 8am-10am. It was terribly clean and quiet. DO NOT STAY AT ITC HOTEL it's a nasty pit and you'll ruin your vacation.
the worst dirtiest hotel ive ever seen. ruined my holiday. promised video dosnt work in annex. just awful
Don't do It
We were put up in the "lovely" annex which, on examination was one of the worst places I have ever booked--no elevator, typical Dutch staircase, bathroom had to have been a converted closet, grimy floors and rather unaccommodating front desk. We chaecked out the same day.
Perhaps gay travel caters to youthul males who may not care but for 4 middle aged females it was awful. Try the Princegeracht down the street, same price, great rooms.
Great location and cheap but could be cleaner
I recently stayed here with my boyfriend. It was cheap and comfortable and the location is really great. Near all the things you would want to see yet not in the middle of the noisy touristy areas. There are some lovely restaurants very close by and some good shops too. The hotel needs a spring clean and I wished I had paid a little more and got a room with an en-suite bathroom. Don't bother with the breakfast as you can get a much better one elsewhere with real coffee served in the cafe next door.
This place is NOT as described--definitely the type of place that would call a milk crate and white resin chairs a "dining room". Please, I'm gay, not stupid. The rooms are very small, the showers and toilets are actually closets, and the free porn "channel" played the same BAD video all week (at least fix the tracking, people).However, the friendly staff helped us overlook some of the shortcomings during our stay. Until I got home.. and saw that they charged my debit card even AFTER I had paid in cash before I left, to save some city tax they said. (BEWARE!!!) They haven't cooperated in reversing the charges either (calls and emails gone unreturned), so now I have to hassle with my bank to get my money back. Such a pain for what otherwise was a fun trip.
Great value for money
I have spent a wonderful holiday in this hotel. Very clean and cosy room with a friendly relaxed atmosphere. Excellent breakfast.Central but out of the way enough to enjoy some peace and quiet. I will not hesitate to visit again.
I feel a bit of a fool in not reading the previous reviews until it was too late to make any changes. My travel partner and I stayed at ITC in mid-February, based on rave reviews given by various Amsterdam guidebooks and web sites I had come across while planning our trip. One has to wonder, were these reviews really unbiased, or simply way out of date? The details: service was mediocre and bordering on unpleasant. Our room was advertised to have a king size bed, but instead was two double beds sharing space within a wooden bed frame. The in-room bathroom actually consisted of 1 tiny room with a toilet and small sink, a second room of closet-size that by itself was the shower spotted with mold, and then a larger sink/mirror outside these two smaller rooms, near the nightstand. To add to this, towels were barely better than sandpaper. The room also smelled of smoke due to previous guests (think Amsterdam-style smoke), which prompted cleaning staff to open windows in the room (which looked out into the building's alcove in the back). This left the room quite chilly, given near-freezing temperatures outside at the time. Television service missed various channels, as also mentioned previously. The hotel itself wasn't 'dirty,' per se, but the price paid for the room seemed extraordinarily high for what we got in return. Overall, we experienced an extremely disappointing stay in an otherwise charming area of Amsterdam. There are plenty of other hotels to consider in Amsterdam. You would do yourself a favor to look elsewhere.
Nice location...poor management
The new owners don't know anything about operating the property.
We've stayed there several times over the past few years. Everytime we returned, the rent increased andd the service decreased!
We travel to Amsterdam at least once per year and always stayed here...never again. The premium & gay cable channels never seem to be working (This happened more than once over a two year period).
We (and several other rooms) were without hot water for two days! When we checked out (by one of the owners) nothing was done to compensate us for our inconvience...not even a few free breakfasts for the days we had to take ice cold showers. On the subject of breakfast, 7.5 euro's for a contentinal breakfast (with instant coffee !) is overpriced even for Amsterdam.
Unfortunatley, what was once a nice part of our trips to Amsterdam is now a reminder how easy it is to get ripped-off.
TripAdvisor Reviews ITC Hotel Amsterdam
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