Hotel Villa Maria
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TravelPod Member ReviewsHotel Villa Maria Sorrento
Historical Traveler Reviews Hotel Villa Maria Sorrento
This is a 3 star hotel so: our room did not have a great view but was clean and not a bad size; and the breakfast did not have much fresh fruit but again was not bad. However, where I would take issue, is an item of ours went missing from next to the pool, presumably stolen, and while I cannot blame the hotel for that - we did leave it momentarily unattended and the hotel cannot vet its guests - I do for the hotel staff's complete lack of concern or effort in dealing with the matter and their failure, despite our own suggestions, to warn other guests that there was a thief so BEWARE. Oh and also beware check out time here is stated to be 10am although in practice they were fairly relaxed about this and gave us to 11am!
Our room wasn't very clean either
I have to agree with the message regarding the cleanliness of the rooms. Our room was not only noisy but it also had black mildew in the bathroom.
If I go back to Sorrento I'll make it a point to find a cleaner hotel.
Nice rooms but noisy
Like others I was concerned about the review
regarding dirty rooms but ours were immaculate.
If you take a room at the end with a view you
also get the traffic noise from Corsa Italia
(Corsa Italia turns into Via Capo right about
where the hotel resides; useful info as some hotels
are tricky to find)
Nice lobby and breakfast; did not see any internet.
Helpful and friendly front desk.
Its walkable to/from the train and SITA bus stop;
We even walked to the dock with our luggage
but that is downhill; I would not recommend
doing it the other way.
Good value nice place
we moved from Settimo Cielo after one night there - and were glad we did. Not only is it 1/3rd less (120 vs 80), it's all around better. The staff was nice, the room very clean, there was no view (the older rooms up front had a view but we were not in the room much). The breakfast was well above average (scram eggs bacon etc...). One of the reviews said it was a long walk - they dont know what they speak of - most of the hotels are actually quite a bit further along the coast walk way. The location here is better than most. -- as are most of the things...
A little bit noisy
We stayed for two days last month in a room with very large terrace. The room was clean as typical 3 star so we didn't find any problem. The sea view from the terrace was good, though you hadveto look at the parking across the street at the same time and bear the noise from the busy traffic just underneath. Anyway, we could enjoy champagne overlooking beautiful Mediterranean sea with some noise.
Our favorite in the hotel was coffee (cafe au lait ) served for breakfast. We'd never had any better in the world. Don't miss it!
Must've bee a different hotel!
After the reading the less than favourable review below I was nervous to spend my honeymoon at the Villa Maria Hotel - I needn't have worried....
The Hotel was clean, the reception desk staff all very friendly and efficient (perhaps it helped that we attempted to speak a bit of Italian?)
Our room was in the deluxe and was spotless - the balcony was the size of our garden back home and the view was breathtaking.
The bar was a lovely place to relax after an evening meal - very comfortable and quiet.
The breakfast was great and the chambermaid must've been pyschic and known when we were going out because we never saw her - but she did an excellent job everyday. The pool area is small but clean and tidy and again friendly staff.
The location couldn't be better restaurants, shops etc line the street from straight outside the hotel to the centre of the resort (approx 10 mins walk).
In total I think you should try for yourself - and don't believe all the horror stories you read!
Not a 3 star hotel at all, mold and mildew in the shower and more (-1 Star)
My wife and I were in Italy on our 20th year wedding anniversary. While we we there we visited a number of different cities including Positano. In Positano were were staying at the Posa Posa hotel who happens to also own the Villa Maria in Sorrento.
At the last minute we had a change of plans and needed a room in Sorrento for one night. We mentioned this to the people at the Posa Posa and of course they recommended the Villa Maria. We were told that the hotel was a CLEAN 3 star hotel so we took the room.
We arrived early to Villa Maria the next morning and checked in to the hotel. The girl at the desk said that the room wasn't ready so we couldn't see it right away so instead we went took a walk to see the town center.
About 2 to 3 hours later we went back to the hotel and eventually made it to the room. The hallways to the rooms are long and inadequately lit. Our room was two floors up from the main street which was fine but very noisy from the traffic below. I looked around and to make sure that the room was at least clean and that the air conditioning worked so that we could keep the windows closed while we slept.
We found that the air conditioning is intentionally shut off and controlled by the hotel. The room was at minimum disgustingly dirty. The bath tub with a hand held shower had mildew alond the wall. The closet had holes in the ceiling as if were under construction the handles on things were caked with grime. THIS IS NOT A CLEAN HOTEL!
At this point we decided to find another hotel and left our bags in the room. We did find a GREAT 4 STAR hotel for exactly the same price of 200 Euros called the Grand Hotel Royal, excellent hotel! We went back to the Villa Maria to tell them that we didn't want to stay at their hotel and that's when the situation got really bad.
I had politely explained to them that the room was not what we expected and that we wanted to change hotels. The person behind the desk (I belive he was the owner's son) said that we could not leave and that they had to turn away many people who wanted a room. We told him that the room was not clean and that we would not stay in it. As this was happening the owner walked into the lobby, we recongnized him from the Posa Posa in Positano. The owner said that he had a couple of other rooms that were available and insisted on showing them to us for 1/2 the rate (100 Euros), they would not give us the room key or our passports until we looked at the room.
We were in a bad situation and gave in. He took us to the rooms down another poorly lit hallway. Again the rooms were not clean, as a matter of fact the separate shower stall had brown mildew on the floor and the ceiling was completely black, and I mean black. The other room we glanced into and it wasn't any better.
We went back to the desk and the son insisted that we couldn't leave without paying for the room since they had to turn away so many people who wanted it. And also because they had to pay to have the air conditioning turned on. I asked him "if so many people wanted the room then why did they have two other rooms available?". He had no answer and got mad and said that I needed to speak with the manager (his father/owner) and that we had to pay no matter what. Apparently this hotel is desperate for money and will do anything they can to get it.
The owner argued with us and we did not know what to do. My wife became very afraid. I insisted that they gave us our luggage and passports back or else we would call te police, they gave in. They escorted us to the rooms and at that time two large men showed up who must have been security for the hotel along with a maid, the owner, and another person from the reception desk, 5 people in all. This made my wife even more afraid for our safety.
The owner himself brought our luggage to the street and left it between two parked cars and essentially throwing us out of the hotel. As we were escorted out of the hotel the owner made sure to insult us by calling us "Stupid Americans". We take pride in being American so for him to call us stupid is a mistake that will most likely cost him in the long run.
If you plan on staying at this hotel DON'T DO IT, I cannot warn you enough. There are better hotels through out Sorrento and if you do your homework you should be able to find them.
Overall, the owners son adn the owner himself need to understand that they cannot strong arm somone into staying at thier hotel.
Altought I do want to thank them for allowing us the opportunity to find the Grand Royal Hotel which was even clser to the town center.
Mark & Gina
Great but a little walk
Great Hotel with sea and cliff view. Right near center of town but it's at the far end of Corso Italia, the main strip. So it's a walk, but not impossible. Flat most of the time on store lined street that you want to walk on anyway. The hotel is lively and noisey but fun. Seniors dancing,Young age school groups ect. Party time but not rowdy. In April it was cool, rainy and damp, no heat in room. No radiators. Hotel very modern though. Breakfast was great. Walk to train or take a bus. The buses are more or less shuttles. The main attraction area is small enough to navigate. A two minute taxi ride anywhere has the tourist price of 15-20 Euros.
The hotel is a 5 minute walk to the center of town. The staff was very, very friendly and helpful. The rooms were large (for italy) and clean.
We had a nice balcony with an ocean view which was beautiful except that it was partially obstructed by the air conditioners on the building in front of us. The breakfast was the best we had in italy with a variety of cakes, breads, scrambled eggs, cold cuts, cheeses.
Great hotel, i would stay here again.
TripAdvisor Reviews Hotel Villa Maria Sorrento
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