How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Minbar in room
- Concierge desk
Historical Traveler Reviews Enterprise Hotel Milan
My friend and I picked this hotel because of the great reviews it received on this site. It is a very stylish hotel, great decor and a fabulous bar serving amazing drinks.
The staff were very attentive and provided great recommendations, help with navigating the trams and umbrellas when it rained!
The room was small but well decorated and the bathroom was great.
The highlight was the excellent breakfast buffet.
I would recommend this hotel to anyone wishing to enjoy a weekend city break.
We stayed at the Enterprise Hotel (4 *) in August, during the time of summer holiday in Europe. It is a 10-minute taxi or a 20-minute tram ride from the Central Train Station. Located a bit from the city center, one must either be prepared to walk a long distance or take public transportation (the '33' tram goes to the Central Station, and the '1' and '19' trams go to the Duomo and the center of town). Tickets, which can be purchased from the newspaper stand nearby, cost 1 euro, are good for 75 minutes after they are first used and are transferable from trams, buses, and the subway. There are ATM machines ("Bancomats"), restaurants, and grocery stores within 5 minutes' walk of the hotel.
We had a top-floor room with a queen bed; our toddler slept in a crib (no pullout beds). It was roomy, well-kept, and clean without any smoky smell. The décor of the hotel and its rooms is modern with an Asian flair. The room has air conditioning, a safe to keep valuables locked away, and a small refrigerator / minibar. The bathroom was very large, with two sinks, toilet, bidet, and shower / bath. You're given new bathrobes and fuzzy slippers every day, which is a nice touch. Internet access via LAN needs to be purchased at 15 euros per 24 hours (although I spied a couple jacks - but my LAN cable didn't work); the hotel has wireless access (also needs to be purchased).
I found the service, like other reviewers, to be a little spotty. We asked the clerk when we checked in if she knew of any places to buy a stroller, and she shrugged and suggested I look on the internet. When my LAN connection stopped working, the repairman obviously had no IT experience. At least the clerk refunded the 15 € I paid for the internet access, although he looked rather bored on the job. Other things that nagged: the handle on the sliding door was loose, and wireless internet did not reach the top floor, so I had to work from the hotel lobby. On the other hand, all of our bed and bath linens, slippers, and toiletries were replaced every day.
Breakfast was not included with our package and the restaurant looked quite expensive - we did not eat there. Overall, I think the hotel is nice, a great value for what we paid (112 € / night) but service is underachieving and location is far from the city's main attractions.
We stayed one night in the enterprise hotel and our stay turned out to be a nightmare. First upon arrival at 13.00 h our room wasn't ready so we had to refresh ourselves in the fitness bathroom.
When we returned at 22.30 h after a long days work it turned out that there was no more room service and the restaurant was already closed.
We booked a junior suite because we always have some paperwork to do and this also was a deception: this wasn't a suite at all, it was a normal room and there wasn't even a place to have a sit! Turned out that the only difference between a normal room and the junior suite was the furniture i.e. antique chinese furniture with a small closet where you couldn't even store your luggage properly! € 400 for this room was largely overrated!
When I asked to speak the manager on duty there was none, only one receptionist!
To top this all there was no warm water in the bathroom in the morning so we had to take an icy cold shower.
We often go to Milan for business (+ 10 times per year) and this was our worst hotel ever. Next time we're off to the Park Hyatt again, were you have for € 600 a superb suite with private terrace looking over the Duomo and superb food in the room!
Yes Not The Best Location But Fantastic Hotel!!!
The Enterprise exceeded all of our expectations. We were staying over on our way back from a 12 day tour of italy before getting a 7 hour train back to Paris. All we really wanted was somewhere to chill out before heading home & we like very modern contemporary hotels.
The hotel was excellently decorated and furnished and made us feel utterly relaxed. The staff were professional and attentive and we ate in the hotels lovely garden restaurant after a few drinks in the bar. The food was exceptional. We had intended to ask if there were any bars in walking distance but we ended up not wanting to leave the hotel. 10/10! for a 4 star it far exceeded 2 of the 5 star hotels that we stayed in whilst in Italy. I also happended to leave a camera behind and when I called, the hotel confirmed thay have it and have posted it out to me. Excellent service and a wonderful environment
Excellent hotel in Milan. Very sleek style throughout. Rooms are clean, quiet (we stayed on back side of hotel, facing courtyard) and comfortable. Nice bathroom, good water pressure, air condition, TV with CNN, etc. Breakfast is included in price, and it's very good. Front desk is very helpful, too. This hotel is a bit out of the city center (maybe 30 minutes walk). I would not recommend taking the tram 19, as others have suggested, as it takes too long. Instead, take bus No 27, which is much quicker, but be sure to ring the bell when you want to get off (you'll see the Duomo, so it's obvious). There's a great pizzeria down the street from the hotel: walk a few blocks on Corso Sempione in direction of city center, staying on hotel side of street. It's called Anemia e Cocci, or something like that.
Nice place to stay
Just spent the weekend in Milan at the Enterprise Hotel, definitely a nice place to stay with a clean and modern room. The breakfast buffet really is great! The unfortunate part is the distance from the hotel into central Milan but trams no. 1 and 19 stop very close to the hotel and seem to run quiet frequently. Strongly recommend the restaurant Trattoria Milanese (Via Santa Marta 11) to the west of the Duomo, a lovely traditional restaurant serving delicious meals and vino with very friendly staff.
Trendy Enterprise Hotel
The Enterprise Hotel is certainly different. Cool, spacious, marble floors throughout the public areas, modern art on the walls, aesthetically pleasing colour schemes, generally detached and calm laid back atmosphere.
Our room was an Executive Room overlooking the outdoor restaurant which looked very appealing. Fortunately it was not open. The noise from that would be bound to be intrusive. A few smokers ventured out there and even their noise was very audible in our room. Having said that the hotel did seem to be reasonably well soundprooofed. You could just hear the rumble of the trams in the distance, the noise from these being a major hazard in Milan - that's if you like to get some sleep as we do.
The room itself was a reasonable size for two people, clean, well appointed. Particularly nice spacious bathroom. However we were three people and with the third bed in the room for our daughter (wheeled in just after we arrived - the bed, not our daughter) it was a little cramped.
We had asked for a non smoking room but this was clearly a smoking room. The background smell of "ashtray" was unmistakable and ever present. We were tired when we arrived and couldn't be bothered going back to reception to negotiate a non-smoking room. Although the point is that we shouldn't have found ourselves in this position.
Check-in was efficient enough, quick and pleasant and the young lady on reception was friendly if not particularly welcoming. This was a feature of the staff and it was more noticeable as our time went on in the hotel. Some of the male receptionists were too busy displaying attitude, so much so that on the last day when checking out the young man on the desk could not even bring himself to ask if we'd enjoyed our stay. In fact he barely uttered a word. Not even Arrividerci! I think the hotel needs to address this.
In complete contrast however was the guy working in the main bar. He was charming, delightful, friendly, helpful and informative. Some of the others need to take a leaf out of his book.
Now for one or two gripes: in the literature in the room, we discovered that this hotel chain has what it calls "Signature service" which in the Enterprise was supposed to be "a free bottle of wine recommended by the maitre" if you had a meal in Sophia's restaurant in the hotel. We enquired about this at reception just to make sure. The girl on reception had no idea what this was about. Ask in the restaurant she said. So we did. The "maitre" had no idea either. No one told us about this he said. So, although this service is advertised in a very glossy, expensive hotel brochure, none of the employees have a clue about it. We had our meal in Sophias and very nice it was too if a little pricey. The service was very good and attentive.We had some good wine but it certainly wasn't free. The hotel really needs to sort this one out. Apart from anything else we felt quite embarrassed about having to ask.
The Buffet breakfast is very good. Plenty of choice. You'd only have yourself to blame if you left hungry. Again though, staff a bit unapproachable.
Servicing of the rooms was a bit iffy and inconsistent. Good on the first day, less so the rest of the time. This hotel caters very much for the business community so they are busy during the week. They are less busy at the weekend. I did find myself wondering if the service is a bit better on weekdays and less so as the business people disappear for the weekend. Naturally they want the business folk to come back.....
Another gripe, this time not the hotel's fault. It is a bit far out. Fifteen minute walk to the nearest underground station and no ordinary shops nearby. Nearest supermarket was also about 15 minutes walk away. Trams could be got nearby but they do take so much longer to get into the centre.
This is not really made clear in the advertising blurb. We'd had the impression the hotel was a bit nearer the centre of Milan.
Finally, a nice touch. You get lovely soft slippers in your room. Perfect for feet throbbing after a hard day's trudging around the city doing the sights of which there are many.
To end - a tip. Look out for a fantastic cafe bar called "Chocolat" down near the Cadorna underground area. A brilliant and entertaining place run by very friendly people. They also serve the best and most spectacular ice cream I think we've ever encountered.
All in all then, we did enjoy our stay at the Enterprise. They do need to get their act together a little though.
I stayed at the Enterprise for two nights just before new years eve and was delighted by the quality and service at the hotel. My wife and I had booked a basic room using tripadvisor for a little over $100 per night. The hotel is modern and I would say they managed what few hotels of this kind can by pulling off a unique boutique hotel. The design was very well done both in the hotel and in the rooms. The rooms and bathrooms were quite large for european standards. We did not have a view being on the first floor, but it was very quiet. The breakfast buffet that was included in the price was fabulous. The staff was very polite and helpful, the maid carefully arranged our clothes and toiletries that we had strewn about the night before. The front desk recommended an inexpensive family pizzeria around the corner from the hotel that was quite good and the following night when we were looking for a bar got us into a club in an old church a short walk from the hotel with serious face control, and we were definitely the worst dressed as we had not had time to change. The hotel is a bit out of the way but taxis are quite cheap 6-12 euros to most places of interest or take the tram. Milan is very expensive in the main tourist areas, but venture 15 minutes away and you can find great deals. Try Il Salvagente for great deals on designer clothes and the port of genova canals for good restaurants.an
Very Nice hotel
Nice hotel. Very modern. I would not bring the family here. It is more for the business traveler. The downside to the hotel is that it is not close to the downtown area. You will need to take a 20 minute ride on the tram. Also, everything closes at 7:30p. Even the restaurants.
Spent a couple of nights here. A little out of town, but hop on the No.1 or 19 tram (1€) to any part of Milano (very frequent).
Hotel was very quiet when we stayed, all the staff were excellent, especially at breakfast - which was sublime!
Rooms small but clean with modern decor, not as impressive as I was expecting but most enjoyable.
If your after a nice quiet stay in the big city, I'd recommend it. But if you want to be where the action is, go elswhere.
TripAdvisor Reviews Enterprise Hotel Milan
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