Island Travel Inn

Address: 1850 Douglas St, Victoria, Vancouver Island, British Columbia, V8T 4K6, Canada | 3 star hotel
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This 3 star hotel, located in the Downtown area of Victoria, is near Chinatown, McPherson Theatre, Old Town, and Mystic Spring.
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        • Minbar in room
        • Free High-Speed Internet
        • Refrigerator in room
        • Microwave in room
        • Wheelchair accessibility
        • Air-Conditioning
        • Free parking


        • Continental Breakfast
        • Business Services

        TravelPod Member ReviewsIsland Travel Inn Victoria

        Reviewed by bananita

        Bed Making 101

        Reviewed Aug 2, 2014
        by (7 reviews) Montreal , Canada Flag of Canada

        Just walking distance from downtown and other attractions. Clean accommodations, but just beware when booking during long weekends. We happened to check in early and left our bags in our room, which hadn't yet been made. After an afternoon of exploring, we were ready to settle in, but our beds didn't have any sheets on them. As the Inn was full of guests, it took a while to get staff to supply us with bedsheets as they were attending to other issues and guest requests.

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews Island Travel Inn Victoria



        We stayed briefly at the Travellers Inn Downtown recently, after pre-booking before our holiday. Douglas St is a busy road into the centre of Victoria, so beware traffic noise. The Adult Movie Hire Store opposite, (complete with neon sign), contributes to making this the less attractive end of Douglas St. However, the other end of Douglas St, near the RBC Museum is lovely, would stay around there next time. The rooms were alright, but once-white towels were now grey and thin - desperately needing replacement. Victoria is definitely worth a visit, just find a better hotel than this, even if you have to pay more.

        It was Ok......


        We just stayed at this hotel after attending a concert at the Save-On-Foods Centre. A short 5 minute (at the most) walk. Perfect location for us. The first thing I did notice about this hotel was actually the smell. A very strange smell.... After you got used to that it was OK. The bed was semi comfortable. The thing that I noticed was the rooms were very quiet and very dark with the curtains.

        Staff at the front desk were just blah.... Not happy or angry..... The one ice machine in the building was located in the bottom floor of the parking garage. Not very convenient since the ice bucket you received from the hotel was quite tiny! Maybe they should put one on every floor next to the pop machine.

        All in all our one night stay was OK, but I probably would not return.....

        I've discussed your issues with the Manager and you're right...the ice buckets are too small. This issue will be addressed at our next manager's meeting after which you can expect changes to the size of the containers we use. The ice machine was moved after we received concerns from guests about the noise from and around the ice machine when it was located near our guest rooms. Although not in the most convenient location, the move restored the level of comfort that our guests have come to expect.

        Should you plan a trip to Victoria again, please contact me personally to discuss your next stay at one of our fine Traveller's Inn locations.

        It is old and smells


        I was very disappointed when I arrived the hotel. The lobby was very small and there was no washroom on the main floor! I arrived earlier than the check in time and asked if we could leave our lugguages in their luggage room or check in earlier if my room was ready. Of course, no room was available for early check-in. Also, we could leave the luggages there but still needed to show up at 3pm to bring our own lugguages back to our own room, the cleaning lady would not do that for us!!!

        Our room had a very bad smell and the furnitures, bathroom and beddings were old. I could see rust on the door hindges. There was no hair dryer provided. When I booked the hotel, I was impressed by the king size bed they promoted, but was very disappointed because the mattress was old, you could see that both sides were pressed down after tear and wear, while the middle part of the bed was still firm.

        I understand that Victoria is a tourist area and definitely the price for hotel room would be higher than average. However, to pay more than $120 for a room like this is not convincing, I would say it only worth less than $80. If you want to relax and enjoy the harbour view, pay a little bit more and book the hotel room near the harbour.

        Check-in and check-out times are advertised on all promotional and booking sources. We can accommodate an early arrival at a reasonable time, unfortunately, you checked in a bit too early during one of the busiest times of the year. It would have been unfair to place you in a room that was not entirely ready for occupancy. The smell you noticed was the citrus-based disinfectant we use to ensure that all rooms are in the highest state of cleanliness. The citrus smell may seem strong at first but as you most likely noticed, it dissipates very quickly after it is applied.

        I spoke personally with the manager regarding moving your luggage. None of our room attendants were available to take your luggage to your room, immediately, once it was ready for you. The fact that you did not request that your luggage be moved may have contributed to the concern you noted.

        I've gone over your assessment, calculations and subsequent rate recommendations for our rooms. All Traveller's Inn locations work very hard to maintain the wonderful ratings we have been assigned by the governing bodies that oversee the tourism industry locally, nationally and internationally. We are continually being recognized for the quality of accommodation we offer at the reasonable rates we charge.

        Surprisingly Quiet for a Downtown Location


        We had a very comfortable nights sleep in the huge king sized bed. The staff were friendly, accommodating and efficient. Very good location and handy to walk to restaurants. Parking no problem. Thanks.

        More like Two Stars


        Travelled with another couple that didn't want to spend a lot of money. I checked the site for this location and the picture does not match the room. They, of course, put their best room on the site. Don't be fooled, this is more like a 2 Star if you are using the U.S. and European standards. The beds are very comfortable, rooms were painted but needed a little work. So much furniture, hard to move around when sharing with another person. Nice touch in-room coffee and also coffee and tea downstairs in the a.m. Location is not the best, but there are local buses close by that you can take to Buchart Gardens or downtown. The staff very friendly and willing to help. There was a mix up with the free shuttle guy, waited over 1/2 hour to pick us up, but he kept apologizing for the delay. All in all, if you are looking for a three star and above, look elsewhere. If you are comfortable with a two star, this would be the place.

        Superb Service


        I was in the city for a conference at the University of Victoria and stayed at this hotel. I had a very good room but what impressed me the most was the service I received from Claudia at the desk and a housekeeper. They were both cordial and efficient.

        Run-Down Rooms


        We stayed one night in Traveller's Inn Downtown and really found it to be quite run-down. The chairs were filthy (who knows when they were last cleaned or what was on them), the towels threadbare and the baseboard heater broken (luckily it was summer and not needed). The hotel attracts younger people who like to party -- we had the Marines above us which did not make for a restful night. I would suggest paying a few extra dollars and staying somewhere NICE.

        With regards to the chairs they are cleaned as per our regular maintenance schedule, as well as replacing them when needed.

        I invite you to contact me personally at so I can investigate the matter further.

        Thank you

        Geoff Wallace

        General Manager

        Traveller's Inn Downtown

        Stuffy rooms


        if you think this is a budget hotel , you are in a trap,u will end up paying 30 bucks more than the rates they offer. And if u want their free continental breakfast better wake up at 7 and go down.We went to the lobby around 8:30 and had to be content with coffee and orange juice . The rooms are too stuffy and the A/C makes too much of noise.

        With regards to the Air Conditioning Units, we have modern Air-Conditioning, and the majority are only 2 years old. They were recently serviced as well for the summer season.

        It is thanks to guests like you who provide us with constructive criticism and feedback that we are able to improve our services.

        Geoff Wallace

        General Manager

        Traveller's Inn Downtown

        TripAdvisor Reviews Island Travel Inn Victoria

        2.50 of 5 stars Fair

        Travel Blogs from Victoria

        Having a whale of a time: Victoria Day 2

        A travel blog entry by megbrodribb on Sep 18, 2015

        5 photos

        ... just a few birds and a sole seal, but then things got interesting. Orcas! And not just one or two, but a whole pod of them! They were just cruising around at a fairly slow meandering pace, which was perfect for sitting and watching. We must have spent a good hour or more just watching, and hearing some very interesting facts about orcas that I never knew (although to be honest, my knowledge about orcas up until this ...

        Does my bum look big in this?

        A travel blog entry by wattsy on Jul 31, 2015

        12 photos

        ... picture of any whale from a boat when it is bobbing around on the sea! Our time here seems to end prematurely too, 3 and a half hours had passed, which before we left had seemed like a long time, but it flew by when we were out at sea. This was our third whale watching trip on our travels, and we've now seen Humbacks, Minke, Beluga and Sperm Whales, but we had really wanted to see the Orca's and we're delighted that we were able to on this ...

        Big Bad Seals

        A travel blog entry by karanathan on Sep 22, 2014

        28 photos

        Monday morning brought about another spectacular day weather wise. While we all got a good night's rest after the late night fire of the previous evening, we packed up and cleaned up the cottage. The owners were once again very gracious and told us that we could stay for another few hours, which would've been awesome but it was time to head to Victoria to do some touring before catching the ferry back to Vancouver later in the day.

        We found parking downtown ...

        Sky to sea

        A travel blog entry by ccderby on Apr 20, 2014

        6 photos

        ... and we had a four wait at the terminal - mind you there was good fish and chips there. Then a safe crossing and drive to Victoria. Now looking out for the double deckers and off to get tea Nice view from the 9th floor but personally could do with some ground level action after six days in ...

        Victoria Vancouver Island in full bloom

        A travel blog entry by tan13_ocanada on Aug 16, 2013

        1 comment, 80 photos

        ... the rocks. Many who did survive didn't have enough money to even return to their families in China, despite having been promised this as part of their contract with the railway company, yet they played a key role in the railway being built in the first place. It took until 2006 for the government to issue a formal apology to the Canadian Chinese community for the treatment of these workers both before and after the building of the line. I don't think the same has happened ...