Copenhagen Island Hotel
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First goal today is for Robert to find somewhere to pay the parking fine, as the hotel said they weren't responsible for it and we still had to pay. Never mind, they did try for us. Apparently we can pay it at the post office, so well see what we can do today.
We were on our way to see the royal palace, where Mary and Fred live, and also …
First up today we were heading for the tourist information office, which was opposite central station and also the hard rock café. I was happy as there was a coffee shop attached, and as there was a big line up at the tourist info, I sat and had coffee while Winnie and Robbie bought Copenhagen travel cards.
The Copenhagen card allowed us …
Up early and down to the battle of the breakfast buffet. Being such a huge hotel, and the peak of the tourist season in Europe, there seemed to be hundreds of people at the buffet. It was good to see all the different nationalities and listen to them and do some people watching, but it was difficult finding a table. We managed to get one, right …
We left for Copenhagen early this morning from Germany. We had stayed at a small town called Malenta in Germany. We had organised to meet winnie on Sunday in Copenhagen but we were arriving there late Saturday afternoon just to make sure all went well and we found the hotel et.
Anyway, brekkie then packing the car. Dragged the suitcases down …
After several failed attempts at planning a visit, we have finally made it to Köpenhamn! We had a full day of train travel with a planned stop in Halmstad. We arrived here at 5:30 p.m. and walked from the Central Station to our hotel. We were traveling "light" with backpacks and one other small shoulder bag. We reached the hotel in less than …
How has this hotel rated in the past?
I read several reviews about the location of this hotel. While it isn't in the center city, it was an easy walk for us.
After we checked in we visited the large shopping mall next door, but quickly decided to have dinner at The Harbor restaurant in the hotel.
We had the vegetarian entree along with a bottle of their house wine. Great food!
The staff seems helpful and I think the hotel is a good choice for us, walking to the attractions is a plus for us!
I have a few notes to add at the end of our stay. We found remarks about the bedding in the hotel to be true....the mattress are too soft. We felt like we were sleeping on a trampoline. If you're with a restless sleeper you won't get much sleep. Also the linens are some kind of synthetic blend...irritating to sensitive skin. This is a real shame because the room is lovely, these items need to be fixed.
Also, the staff helpfulness varied. We asked for some information about the local boat bus service nearby and the clerk said she didn't know anything. When we pressed her she said she would check. When we came back later she gave us a schedule for the boat going the wrong direction. Later we found our own schedules and even brought back a few to give to reception. Then the young man laughed and said, oh yes WE know...well obviously they don't ALL know.
While the location of this hotel can be a negative to visitors if you have a Copenhagen card you can use the train or the boat service back and forth, both were easy, and the river trip was lovely. Now if they fix the beds we'll come back!!!!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsCopenhagen Island Hotel
Historical Traveler Reviews Copenhagen Island Hotel
My family stayed in 2 rooms at the Copenhagen Island Hotel from Sep 12-17, 2006. The rooms were reserved through a medical conference that was occurring in the city at that time. The following are the positive and negative (mostly negative) aspects of our stay:
The location of this hotel is quite good, just a 10-15 minute walk to the central train station and Tivoli Gardens. And since it just opened in June 2006, it was nice to have a room/bathroom that was not worn in appearance. The shower head was absolutely fantastic but their service (including the cleaning staff) was not very good. For example at 9:00am in the morning, the lobby was still not cleaned of the empty drink glasses and cigarette butts from the nite before. Things got off on a bad note for us immediately when the desk clerk who started to check us in, receveived a phone call and then told us we needed to have another desk clerk finish the check-in process because the call she received was going to take a long time. Also, we did not receive the superior room with a harbour view that I had booked because in their words "they were overbook and we were lucky to have even gotten a room." I don't know if they still hadn't worked out the bugs because the hotel is new but this is not a cheap hotel and I really expected better service for the price.
We booked our rooms direct through the hotel website but they had no record of our booking. The person before us in the check-in queue had a similar problem.
As other reviewers have said, the island hotel has only just opened. During my stay, one of its lifts was out of action, the fire escape was "closed" due to its unfinished state, carpet was being glued down and I even spotted a fire alarm box hanging off the wall in one of the corridors. On our arrival, I thought I would have a view of the water which the hotel is built on. I did not! One side of the hotel faces onto the drab, railway lines and train depot as well as the busy dual carriageway that carries traffic in and out of the city. There was an extra charge to stay in a room overlooking the water which is ridiculous. The hotel was very busy and it felt impersonal. The corridors are narrow and the rooms are not very big. Yes there is a plasma screen tv in each room, but I felt that some things had been overlooked in the room design. There wasn't a mirror in the bedroom or even a shaving mirror in the bathroom. I would not want to bring luggage larger than hand baggage into the room as there really wasn't the space to store it and the beds were small. Breakfast was fine, but the restaurant was crowded. There just didn't seem to be enough room for people to serve themselves because of the way the furniture had been designed. The hotel is not well located. It is a long walk from the key attractions and it doesn't seem to be trying hard enough to offer something good.
The hotel is ok not worth the money. $995 dkk night. When I booked the hotel room I was told that I would receive the vat tax back and was told many times at the hotel the same thing, when arrived at the airport they denied it.
I think the staff aren't trained properly, the hotel opened on Friday June 23, when I went when the hotel was still under construction.
The breakfast not much selection and service was lacking. the management team need lots of customer service training, the room are nice plasma tv lots of chrome no safe, they wanted to clean the rooms early maids didn' t speack any english in the future I would do more research at the hotel I am staying at.
Overall (1 to 10) I give it 2
Location- The Copenhagen Island Hotel is away from the center of activity. The Central Station/ Trivoli stop is the center of activity and that metro stop is called Kobenhaven H. The hotel is located at the Dybbolsbro metro stop which is one stop away. You can buy a card for 10 rides at the Central Station. You must punch the card each time you ride the train or metro. You need to buy the card before you get to the hotel because there is not a person to help you at the Dybbolsbro stop. There is a ticket machine there but it is not in English.
Hotel is brand new and as of the time of our stay (late July) many parts of the building were still being worked on.
Copenhagen Island Hotel has been opened in Summer 2006. It has approx. 320 rooms and is located in the south of Copenhagen, in the "Gasværkshavn" (gasworks harbour).
My husband and I spent two nights here prior to embarking on a Baltic cruise. The hotel just opened for business this summer and construction is ongoing; however, this did not hinder any aspect of our stay other than having to ask for an ironing board and iron which should have been in the room. We did take note of the fact that air conditioning was being adjusted and was turned off for a twenty-four hour period, during which time we arrived. Fortunately, the weather was not quite hot enough to make us uncomfortable for that short period.
Good amneities but too far from city center
Stayed 3 nights there in mid July. The hotel is at least 20 minute from Tivoli Gardens or 30 minute from the city centre. It is however located 3 minutes from the train station which is only 1 stop away from Central Station.
There was still a bit of construction in the hotel during our stay. The rooms are a bit small but very modern and the breakfast (included in rate) was pretty good. The front desk and concierge were OK but not overly helpful. The fitness center is small.
Because it is located in the industrial part of the city, there are no taxis outside the hotel - will have to call taxi from the front desk. No restaurants near the hotel at night.
Will probably look at staying elsewhere closer to the centre on our next trip.