Amazing managment/great hide-away

My stay was overwhelming. From the moment I entered the hotel, everyone was so kind. The cleanliness of the public areas and guest rooms was second to no hotel in the city. Thank you for making my stay in T.O memorable.

Close to the Heart

Stayed at this little gem while in the city for a seminar. Found the rooms to well kept and staff (who I saw) to be very friendly. I liked the fact it was close to the heart of the city and yet in an area that was not very busy.

Would recommend this to any business traveller looking to relax and unwind!!

Business traveller

i would like to say that this hotel has been a god sent for me. i am in the city alot with the starting up of a new business. For the price it has accommadated my needs beyond most other hotels in the area. The staff has been nothing but friendly to me and having stayed there as often as i have they are a big part of my returning. They have provided above and beyond what you would get with a major chain, guided me both with my business and personal stay. Places to eat, how to go to get to where i need to be.

The rooms are small but suit my needs well.

I personally have never seen a single bug and have now stayed there over 40 times.

It is so nice to go into the hotel where they know my name and care about my comfort.

Extremely Bad Choice - Save Yourself The Grief

I've never stayed at such a dirty and bug infested place before. Yes I admit the price was eyecatching, but I found out too late that it was a high price to pay in return. When I first saw a big flat brown spot on my shirt I thought it was a stain or fuzz, it was only when I tried to use my hand to remove it that I realized it was a bug. Totally freaked me out.

Not a bad little place

This is an adequate hotel with LITTLE rooms at a nice price. Like some other reviewers we also had the issue of different price charged to that advertised to their website. We found the room to be spotless including the bathroom but very small, not ideal for a couple but fine as we were there for only a couple of days. The area the hotel is in is not great (as advised by a friend who is a cop in Toronto) but fine as long as you don't spend too much time across the street near the flats. Parking is an issue at this spot but you are close enough to walk into downtown Toronto although it is a decent walk.

Not a bad place for one night

Trying to find a hotel to stay in for under $100 CAD in downtown Toronto is quite challenging, let alone trying to find any place to stay during the film festival. I wanted a place to stay that was clean and safe and near public transit.

It's Alright. . .

I stayed one night with my b/f here b/c we needed a cheaper place and this hotel looked nice from the pictures and people seemed to have given it good reviews.

Good value in Toronto

Stayed at the Isabella for a business/pleasure visit to Toronto early June. Good location-easily accessible to transportation to attractions. Had some problems with checkin-was twice put into occupied rooms. Straightened out on third try. Was told staff member handling checkin was new. Also had elevator and airconditioning problems during my stay. Elevator was fixed the first day, airconditioning was not which was a problem since there was a heatwave that week. Staff was apologetic and dealings with them were always pleasant. Nice area and good value for the money.

A Gem in the City!

So I definitely took a risk when I booked a room in a hotel that I had never heard of, but I decided that with their rates and the pictures I saw on their website, it looked perfect. Well, I was right! I stayed in a standard room, and although the rooms are small I didn't mind. It was clean & comfortable. The interior design was modern and I had all I needed in the room. A TV, phone, hair dryer, nice bed, clean linens, toiletries, etc etc. The staff is so much fun to talk to! Since it's a small hotel you get to know the staff pretty quickly. It makes you feel special because by the second day most of them know your name! That was cool, usually I just walk by the front desk and don't even make eye contact with the guy/girl sitting there. I will definitely go back to this hotel and am looking forward to my next trip to Toronto. Hopefully this time the weather will be good so I can have a beer on their patio!