InTown Suites Denver East
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How has this hotel rated in the past?
- Free High-Speed Internet
- Wheelchair accessibility
- Free parking
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Historical Traveler Reviews InTown Suites Denver East Aurora
All i have to say is THIS IS A SKANKY SKANKY PLACE. When we checked in (2 adults and toddler) i was greeted to walls that look no better then streets that people walk all over, nasty midlew bathtub, a beautiful ring around a toilet and a funky smell. we did however have one nice guy who works there and tried to help when he could but the manager well what a B**** i watch my son crawl all over floors that look like they havent been mopped since 10 guests ago and i cringe. The whole clean once a week thing well they didnt touch the bathroom or floors. They are open from 5-to 7 and at 6:30 when i went to get the card key rescanned for anouther week well the b***** manager had a fit funny how the whole day no one was really at the desk to have helped earlier and apparently it was too much work for her. I am utterly disgusted staying here and suggest to others unless you want to live like your on the streets Pay a little extra cuz the supposed cheap rates arent even true when you get in they tell you the sign they have up there isnt the same price HA what a freeking joke
Forget your refund
The room was a decent no-frills room and it was clean. However, we (2 adults and one toddler) checked in on a Monday, the room was cleaned on Tuesday and we checked out on the following Monday. We had 2 bath towels and 2 face towels for the entire week and the same sheets. We tolerasted this but was charged 47dollars upon check-out for "damaged towels and sheets". When my husband asked if they intended to wash the items, he was told that they didn't use mjuch bleach.
Intown suites promotes crime
After staying at a intown suites in Henderson tn we swore we would never stay in one again. Our boss got to Jackson Ms before the rest of us and he thought this Intown was better because they had drapes on the windows. Today they took the drapes down and put up those cheap blinds so it is always daylight in your room, you can't watch TV in the daylight and at night everyone can see in your room! We forgot that in order to pay for this room that never gets clean and you can!t get any sleep in ,you have to leave your job in order to pay for it!Maybe the owners should send their wives alone to stay in any one of the Intown suites and ask them how safe they feel. WE WILL NEVER STAY IN ONE AGAIN.
Worst Mgr. I ever met. Rude and tells everyone if they don't like it there is the door.
I travel a lot and would never stay at a Intown Suite. They have the dumest and rudest Mgr. by the name of Brian I ever met .He could care less wheather you stay there or not. He also states that your corp.
office could care less.
Intown Suites gives exactly what they advertise, a great room at a great price.
I was looking for a cheaper rate during my 3 week stay in Pittsburgh and I thought that because of the rate, Intown Suites would be a dive. It wasn't. It was very clean and exactly what I needed. I do recommend this place if you are looking for a long term stay and I will return there myself..
Hated the experience
Intown Suites is a joke! For all their stupid advertising about high speed internet connection, big deal, when the room is dirty and noisy and you cannot get any information. You can't get anyone to do anything to change the situation. You might as well deal with a rock. It's all very mysterious and you cannot get anywhere with clerks at the front desk. They will not help you with a complaint; which are many. It's a creepy place and whatever you do, don't be fooled by their seemingly low prices. They will cheat you every chance they get.
its not the stay that bothered me as much as the problems i,m having getting back my refund. they told me that the refund would show up in my account in 3 to 4 days, sofar nothing. they constantly gave me the runaround and im still waiting for my refund. they also tell you not to open your blinds, not to stand outside and lean on the rail, don,t put the hood of your car up, the washing and drying facilities were barbaric, they say the office opens at 11:00, yeah right. i did,nt check in untill1:30. avoid this place like the plague
Intown suites, we suck and we know!!!
Intown Suites, sounds like a wonderful idea. But when you look closely, what is really there? Renewals starting at 11:00 and ending at 12:00. Um? When is the clerk on site? 11:00. Hmmm... Then when I have a late fee, due to the long lines, I call the corporate office. I tried to talk with Cheryl Vickers (COO) (770) 799-5004; David Vickers (CEO) (770) 799-5003 as well as Bill Brewer (CFO) (770) 799-5002. All seem to ignor and not address any issues... Customer Service, an oximoron in itself does not know what to do, and then the "High Speed Internet"! Yet another joke. Please do not use this company... You will be sorry!
This is the worst hotel experience I have ever had. The suite was advertised as fully equipped. The factsare the closet had no hangers, the bed had no blanket, the shower had no soap dish or soap(you had to put the soap on the floor of the shower), there were no dishes, utensils, glasses in the kitchen or in the bathroom. There were no hand towels, and the one towel provided was threadbare and skimpy. The freg was ok and full size but there was a small freg allso that didn't work I am guessing it was broke and they where to lazy to remove it.Obviously, there was no iron or coffeemaker. I was charged for wash cloths & towels that wouldn't come clean for a total of 15.00 witch was taken out of my deposit (They were later washed and theyall came clean !)I have stayed in many hotels and have never had this happen.I am tell all who might want to stay in this place you might be off sleeping in you car!
Worst experience ever
This is the worst hotel experience I have ever had. The suite was advertised as fully equipped. In fact, the closet had no hangers, the bed had no blanket, the shower had no soap dish (you had to put the soap on the floor of the shower), there were no dishes, utensils, glasses in the kitchen or in the bathroom. There were no hand towels, and the one towel provided was threadbare and skimpy. The icemaker in the refrigerator was broken and made noises every half-hour. Obviously, there was no iron or coffeemaker.I had originally booked the room for four nights, I obviously was not going to stay the whole time. When I went to check out the following morning, I was told that I owed the full amount and could not receive a refund. In other words, I had to pay for all four days, even though I only stayed one. I have stayed in hundreds of hotels and have never had this happen.I was given a customer service number. When I talked to the regional manager. He confirmed that I could not receive a refund, but he would be glad to bring hangers in from his home, because no room was supplied with hangers and/or a blanket. This place is a joke. I am pursuing action with my credit card company and will follow-up with the Better Business Bureau, the Attorney General's office, and may take other legal action if this issue is not resolved.
TripAdvisor Reviews InTown Suites Denver East Aurora
Travel Blogs from Aurora
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