Intercontinental Hotels Toronto Centre

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TripAdvisor Traveler Rating

4.00

225 Front Street West Toronto, Ontario, Canada, M5V 2X3, 416-597-1400

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Travel Blogs by Travelers Who Stayed at the Intercontinental Hotels Toronto Centre
Toronto - Canada

The first step was Toronto!!! But we were kinda disappointed!!!

Toronto, Ontario, Canada kermit777
Just arrived in Toronto!

Finally I'm back in Toronto after 13 years or so! We had no problem going through Custom. It's past 9AM now. Still pretty sleepy but now we have to just be awake so we can go around town. We want to get breakfast first.

Toronto, Ontario, Canada yigehaoren
Downtown Toronto

It's around 10:45AM we just got to downtown Toronto. We are still looking for a place to eat. Since we just passed the hotel, we decided to try to check in. Too bad they are full. We are going to look for breakfast in a coffee shop or something, and then go to CN Tower since it is really close to the hotel.

Toronto, Ontario, Canada yigehaoren
Picking up Zhao Lei and going to eat lunch

We just bought a sandwich and a cup of coffee at Timothy's World Coffee for breakfast. We went to the CN tower, but the line was pretty long, so we decided to make a dinner reservation for Sunday night at 9PM instead. We are picking up Zhao Lei now. Most likely we will go to Korean town to eat lunch afterward.

Toronto, Ontario, Canada yigehaoren
Good Korean food

Just finished eating pretty good Korean food. Too bad I don't know what the restaurant is called since it's all in Korean. We are going to go to the hotel and drop our car now. After that we are going to walk to St. Lawrence Market.

Toronto, Ontario, Canada yigehaoren
St. Lawrence Market

We are about to leave St. Lawrence Market. We walked here from the hotel, so we passed Union station, and the Hockey Hall of Fame. St. Lawrence Market reminded us a lot of the market in Boston. Too bad we got here too late. A lot of the fresh produce were gone already. Not that we would have bought any, but it would have been cool to see them. They even had deer meat :)

Anyway, we are going to go to Toronto Island now. We are going to walk over to the harbor, or I should say "harbour" ...

Toronto, Ontario, Canada yigehaoren
Centre Island Park

We just got back from the Centre Island Park. We were just sitting there for a while and relaxed. The view is really nice. We are going to slowly walk back to the hotel now.

Toronto, Ontario, Canada yigehaoren
Hot and Spicy, and back to the hotel

We are back at the hotel now to pick up the car. We walked over from the harbor and passed by the Hot and Spicy festival. We didn't really eat anything though since we are going to eat dinner now.

Toronto, Ontario, Canada yigehaoren
Ba Shu Ren Jia

We just finished eating at Ba Shu. It's located at 4771 Steeles Ave E, Toronto. So we got here around 6PM. It's 9:15PM now. We waited for our food forever and we were asking for them to check it a bunch of time. It's not until much later that someone actually went in the kitchen and checked as to what actually had happened. They actually dropped our order on the floor!!!

The most annoying part was the fact that they didn't even check even when we asked a bunch of times. Also, the servi...

Toronto, Ontario, Canada yigehaoren
Destiny Dessert

So right now we are just getting dessert and boba milk tea at Destiny Dessert while chatting. I'm sure it's going to be pretty late by the time we leave here.

Toronto, Ontario, Canada yigehaoren
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Historical Traveler Reviews of Intercontinental Hotels Toronto Centre

Great value, nice hotel!

from BridgetF
This hotel was very nice - not great - but for $85 U.S/night, it was a terrific value! Great spa services, wonderful food (especially the delicious chocolate fondue for $16 canadian!), beautiful lobby. The rooms aren't too exciting, but the bathrooms have been updated and are very nice. The location is great and we found the staff to be extremely helpful and courteous. I would give it a solid 4-1/2 stars!!

Just OK

from gradgirl
Luckily, my boyfriend was able to get our room at about $85/night because it was at about a three star status. We weren't really that impressed by the rooms. The lobby was pretty nice, but the rooms were at about a three star status. Also the pool hours were really really inconvenient.

The staff was super nice and helped is out a lot with our sightseeing planning. Also the location is great!

Great Hotel Great Location

from mikerott
This is a nice expensive hotel with a great location and great staff. It was once a Holiday Inn and somethings are not functioning perfectly yet. Pool was closed for repair.

I will go back. Dozens of restaurants nearby.

Valet parked the car and we used it only to leave for home.

Thumbs up!

from glogg
Just got back from a weekend at this hotel. Really enjoyed it! I got great rates using Site59. The hotel is very modern and we got a nice room overlooking the city. Nice location in the financial district -- very close to the CN tower. The only negative is that the restaurant in the hotel is ridiculously overpriced. My boyfriend and I had breakfast there -- we each ordered waffles. The bill? $60!!!! And that's before tip!

Award for rudeness

from A TripAdvisor Member
Anyone thinking of staying at this hotel should definitely reconsider. The staff would easily win awards for rudeness.

Beautiful, sophisticated business hotel

from A TripAdvisor Member
Rooms & bath are beautiful and emmaculate. Georgous view of Lake ON. First class.

Loved the Intercon Toronto Centre

from A TripAdvisor Member
Stayed at this hotel two weeks ago and had a fantastic time. Got placed in the club floor suite and was able to access all levels of the Club Intercontinental (Floor 8). The staff (especially in the Club Level) were fantastic and catered to my every request. I requested a 5pm checkout and was given one without a problem. I would HIGHLY RECOMMEND this hotel to an upperend person, not a family. It's isn't family friendly and isn't supposed to be. It's not a holiday inn.

Front St I

from A TripAdvisor Member
I stayed at the Intercontinental a month ago and It was very nice. Most of the rooms are newly renovated and I would highly recommend it.

For people with kids, its not the place. Its an upscale business hotel, not playland.

Don't take your family here !!!

from A TripAdvisor Member
Postively the most unacceptable hotel we have ever been to.This is NOT oriented to families. The pool staff was very snotty and would not allow our child to swim (even though the pool had no one in it) because children can only swim between 7 am and 9am. They claimed the child was not registered to our room and could swim there only if we paid them $40 - per day. The rude female manager/owner of the pool/spa area informed us that this is an adult spa, not a playground for children.The front desk was not helpful with our complaint whatsoever.GO STAY SOMEWHERE ELSE.

Stay anywhere but the Intercontinental on Front st.

from ottawaon
For the narative version of our ordeal, you can read on. Basically, pretty much every staff person that we encountered were unhelpful and at times rude. For the person who took (and lost) our reservation, to the front desk clerk, to the pool attendant. We stayed in a $400/night suite that had stained chairs, a broken pull out couch and no bed sheets. For people travelling with kids, the kids are allowed (but not welcome) to use the pool from 7am to 9am only. There are many better hotels in terms of quality and value in Toronto, so don't settle for this hotel.

I booked the Intercontinental on Front St. in order to accompany my wife to a conference at the convention center. Before booking, I asked in they had joining rooms so that our kids could stay in one room and us in an adjoining room. They informed me that they did and to call the week of our trip and they would arrange it. When I called the day before our trip, I was told that they did not have joining rooms and that I was misinformed. After arguing with them, they agreed to upgrade us in a (so called) suite that had a separate bedroom. We arrived and were brought up to our room and were less than impressed with the stained worn out furniture. When it was time to put the kids to bed, we pulled out the pull out couch and realized that it was broken. Our smallest child was able to sleep sideways at the head of the bed and our other child slept on two chairs pulled together. We pulled out our bed and there were no sheets on the bed and had to call housekeeping.

We then went down to the pool the following morning (kids are only allowed from 7am to 9am). My wife signed in and moments later, the male pool attendant opened the door to the ladies change room and yelled in something about our kids not being registered to the room and they would not be allowed in. She had to explain to him that they were registered and that our suite was made up of 2 adjoining rooms. He called the front desk and confirm this. Then as my 6 year old sat beside me with his feet in the jaccuzi tub, another attendant came over to him and told him that he was not allowed to have his feet in the jaccuzi. I told the attendant that they should have a sign to indicate this and he said that there was a sign behind a palm try in the pool area. Upon checkout, our room was not a free upgrade as they had told us and ended up costing us just under $400 a night.
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