InterContinental Presidente Mexico City
How has this hotel rated in the past?
Historical Traveler Reviews InterContinental Presidente Mexico City
Great hotel, excellent service !!!!!!!!
If you want a trouble free stay, with outstanding service, then this is the place to stay in Mexico City. Great hotel and excellent staff, specially the persons in charge of the Club Lounge on the 39th floor. Wonderful experience.
Very clean room and good service with a polite and friendly staff. The restaurants were pricey but the food was great in every one of them. Was there for business and would stay there again if I go back to Mexico City.
Enjoyed our stay
I enjoyed my stay at the Presidente. The restaurants were excellent and the concierge services helped us see the city and travel to and from a work location.
The Hotel Presidente Intercontinental
My partner and I have both travelled to numerous coastal cities in Mexico over the years - however, this was our first trip to Mexico City.
Our lodging choice was a business gift, and the Hotel is just that - all business.
The entire staff was very courteous and professional, but far more reserved than we had experienced anywhere else in Mexico. Almost stiff, but not quite.
The hotel itself is decorated in a post- modern style, with open spaces and clean lines. The room was well appointed with a full sized desk and all necessary amenities to facilitate a business trip (fax, copier, complete set of desk accessories and internet access). However, we were on the Business Floor (32nd floor) and don't know if all rooms are similary outfitted.
The only room complaint we might have, was the lingering smell of cigarette smoke in the room. However, this is almost inevitable when travelling outside the States. Other than that, the room was immaculate and the staff very prompt to maintain your room at least twice a day.
The hotel has six resaturants, four of which service an upscale business clientele. One offers 'Haute Mexican Cuisine', another 'Haute French Cuisine' and the second and third follow the same pattern with Italian and Continetal foods. The last, FRUTAS y FLORES offers authentic Mexican around the clock, and we atebreakfast there each morning.
While we wished to try the other restaurants, we were unable to obtain much information on them. Even when phoning the Concierge, they were unable to verify the hours of operation or the menus. This was a first for us and a bit dissapointing. We often like to review the local menus and get a sense of where we'd like to dine the upcoming nights. Although all the restaurants are on-site, the hotel provides guests with no info on them. Strange.
At any rate, FRUTAS y FLORAS had a wonderful breakfast with all of the Continental items you might expect, but lots of fresh Mexican additions as well, including fabulous Chilaquiles (Shedded Tortillas, with Refried Beans, Enchilada Sauce, Onions and Queso Fresco). These were served with Eggs made to order and topped with Chopped Onion, Cilantro and Fresh Salsa - it was wonderful. Also serving freshly baked pastries that changed each day (much better quality than your standard Mexican bakery), and a fresh juice bar with a dozen juices such as; Fresh Coconut, Mango, Papaya, Nopale (Mexican Cactus), and many more. Service was quick and the quality definately above average with imported butter from New Zealand and fresh pressed Cafe.
While we ate outside most evenings, late one night we did try room service, which was very good and very quick. We ordered Xchoitil soup (Chicken broth, chicken, tomatoes,avocado and rice). It was flavorful and light. We followed it with Chicken Taquitos with Fresh Salsa and Cream and Poblitos (a tenderloin sandwich with mushrooms, and mexican spices, and guacamole). Both entrees were very good. We finished off with Lime-Blueberry Creme Brulee and that was a treat. It was creamy, full of fresh bluberries and not overly sweet.
The hotel is all business with no pool or recreational facilities, but pulic parks abound nearby and local restaurants are pleny.
Overall, it was a pleasant hotel, but given a choice -we would stay somewhere more tourist oriented.
Some problems-big and small
The hotel restaurants charge a cover charge to eat in the restaurant
ranging from 18 to 20 pesos a person to use the forks, plates, tables
and chairs. When we ate breakfast, we were never presented the menu
(which did have a tiny announcement of a cover charge).
The lobby is filled with cigarette smoke. People were smoking cigars, pipes, and cigarettes while they were checking in! To get a non-smoking room we had to accept 2 queen beds. However, not only did our non-smoking room lack any signs designating it as non-smoking, it was stocked with cigarettes in the minibar and strategically placed ashtrays and matches. If they don't have non-smoking rooms, why don't they just say so?
Finally, a camera was stolen from my room. I reported it, but don't
expect anything to happen because so many people are in and out of the
room during the day and they don't have room safes.
Loved the area
Food was great. Hotel room was average at best. Facilities of the hotel were great. They need some work booking alacarte dinners, you have to book the morning you want to go and the lineup is horrendous and if you're not early you won't get in.
Noisy but a nice view
I stayed in this hotel for over two weeks, the view was fantastic - especially if you are on the park side of the hotel. Rooms were quite large but poor noise insulation - both to the side and above. The staff also started cleaning the rooms at about 8am - no fun if you're trying to sleep late. Why did they vacuum the hall at 8am !! No pool and outrageous price for breakfast (US$18 !!). A typical big business hotel that will rip everyone off as if they were fat businessmen on company expense accounts.
Mexico City Now
If your are a first timer to Mexico City, try the Presidente Intercontinetel Hotel located in the the Polanco District. A beautiful hotel wtih a professional staff that are willing and ready to greet and handle all your requests in this giant metropolitan. The Polanco District is filled with chic restuarants and hotels. And if you love shopping, get ready for many stand alone designer stores. Tree lined and friendly, the Polanco gives a little intamacy to a city that literally can take your breath away.
Absolutely a Must!
This hotel is a must if you are staying in Mexico City. Wonderful area and views, rooms are modern and sleek, extremely clean and friendly.
This hotel rivals anything I have experienced in the states. Excellent service, accomodations, staff, shopping and food. Security is fantastic. Highly recommend it.
TripAdvisor Reviews InterContinental Presidente Mexico City
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