Very enjoyable experience

Had a great time. Pretty much concur with the previous post. We also had a King room on the third floor, but I thought the bathroom was rather large. I guess its whatever you are used to. The location of the hotel was perfect, right on the California cable car line, and one block up from the Powell line. Our room had a limited view of the financial district, but I guess that's what you can expect when you book through Expedia. Our room was very quiet, and both my wife and I slept very well. We'll definitely stay at the Mark Hopkins again when we return, but maybe pay for a room with a better view.

Lovely place

I used Tripadvisor extensively to find the right hotel for my trip to San Francisco this week. Based upon the reviews, I chose the Mark Hopkins. I was not disappointed. The service and friendliness of the staff was wonderful! The Top of the Mark was renovated (updated) with a DJ on duty. The views were wonderful. The drinks were overpriced ($4 for a cup of coffee). The hotel limo was a great plus. I used it every day. The room was a king on the 3rd floor. It was of the same quality as similar 4 star hotels, nothing special. Of note: the bathroom was all marble, but it was small and the bath products were not special.

The rooms had doorbells and the air conditioner control panel had a "clean the room" and "privacy" button that goes to housekeeping, so no need to put the sign on the door. Warning: be sure to get a room high up or in the rear. The cable line in front of the hotel is cute until you have to listen to the bells, traffic, and the whistling of the bell boys all night. I couldn't sleep all night, so at 6 a.m., I asked for earplugs. The guy on the phone said if I want to move, he can move me to the 5th floor immediately. I was happy. Within 10 minutes, someone was at my room to help me pack. I was settled in my new room by 6:30.

The view from the rear was not as nice as the front, but it was very peaceful and I was very happy. The room is the same as other similar hotels, but what will bring me back to the Mark Hopkins is the service.

Absolutely Fabulous! Worth every cent!

This is one first class hotel! We just got back from staying at the Mark Hopkins Intercontinental for a week and we were treated like kings and queens! We had a lovely buffet breakfast included with our romance package and the room service was top-notch too! We can't say enough about this fabulous hotel--just breathtaking! You will want to stay here when visiting S.F. When we visit there next time we will surely be staying at the top of the Nob Hill!

Mark Hopkins was outstanding!

First trip to San Francisco. Lodged at the Mark Hopkins, Club Floor level. Continential Breakfast each morning. Had 2 elderly relatives with us and they greatly enjoyed latter. The staff is exceptional--extremely professional, friendly. Rooms are large---travel quite frequently, and the Mark Hopkins is a must for lodging!

True pampering...1st class hotel

We spent 3 nites at the "Mark" and I cannot think of a better place to begin a honeymoon. First of all they upgraded us into a corner suite with a spectacular view of the city..and I cannot overstate the magnificence of looking out of a glassed-in balcony on the 15th floor and seeing the TranAmerican Building as if it were next door. The staff were kind, knowlegeable and a pleasure to deal with. We had a meal on the top floor (TOP OF THE MARK) and were very satisfied with the food and with the danceable jazz music which followed. Even the bellmen were exceptional. If you are looking for a resplendant hotel which harkens back to the golden years of solid woods and courteous smiles, please give this place a try.

Pure elegance

The Mark Hopkins is superb; elegant surroundings, perfect service, excellent cuisine. Number One Nob Hill is the best location in town.

And you can't miss the incomparable view of the city from the Top of the Mark lounge. We appreciated the fact that the hotel does not cater to conventions and is small enough that you really do feel well looked after by the staff. Rooms are elegant and feature all the expected amenities. Simply the best place to stay in San Francisco.

Sublime

We arrived at a late hour and received wonderful service, exquisite room service . The room was perfect , a decent view and beautifully appointed, fabulous bed- so good that I had to see what brand the mattress was! Beautiful linens, the service from everyone we encountered was charming and perfect. The food from room service was so good that we dined in our room more than we went out- and that is amazing in a city with the restaurant quality of SF. Everyone went out of their way to accommodate us. I will never stay anywhere else in SF.

Nice on Nob Hill

The Mark Hopkins is a nice hotel at a good location for a visit to San Francisco. Two cable car lines run by the hotel, often saving you a walk up the very steep Nob Hill on top of which it sits. If you are there for more than a day or two, go to the SF Visitor Center and get a multi-day transportation pass: very good bargain and it counts for bus, street car and muni too.We paid for a classic room via Expedia at a great price. On arrival, I asked for a nice view, and they first asked for $50 a day extra (!!!) for an upper level room. When I balked at the 3rd floor selection for the "classic" price I paid, the clerk said something about us being there for a week and put us on the 11th floor at "not extra charge." Thanks, I guess.I was pleased to learn that hotel guests no longer have to pay the $10 cover for the famous Top of the Mark bar. Nonetheless, we visited it only once. It was nice, but $6.50 for an Anchor Steam beer is a bit steep, even with the view.The classic room was average size for an American hotel. Maybe it is bigger by San Fran standards, but this was our first visit to the city, so I'm not sure. It was very clean, well furnished and kept clean daily. Great towels and robes. Coffee pot in room with decent coffee refreshed daily. The staff was generally very friendly, although one concierge chided me that the Alcatraz tour boat "was not that busy right now" when I suggested a questioning guest get a ticket a day or so ahead of his planned tour. Hey, what do I know? I was only there two days before when it was sold out for that day and 1/2 the next. The Mark is conveniently located (3-4 blocks downhill) for shopping at the nice shops and restaurants at the nearby Union Square area. The more touristy things at the Wharf are a 15 minute cable car ride away, if the first car to pass is not full. (They run about 10-15 minutes apart and are often full) Otherwise, it is probably a $10 cab ride to the Wharf. The hotel website says it offers a hotel car during ride from SFO was about $38 plus tip. We did the return to SFO via a shuttle arranged by the concierge that runs every 1/2 hour for only $12 per person. It stopped at three other hotels on the way, but we were not in a rush, so it was a nice arrangement for us. It was, however, full to the gills.If I return (and it's a great city to visit), I would shop the entire Union Square and Nob Hill area for a hotel. All in that area appear nice. I would return to the Mark if the price were right, but I would not hesitate to try any of the other fine hotels in the area. We also found the Mark convenient to several car rental places in the Union Square area. See nearby Geary St/Mason St area for several choices. Hit the wine country to the north if you want (and it was quite nice), but don't miss a trip south to Monterey, Carmel, Pebble Beach and Big Sur. Start early and you can hit all or most of those southern spots in a day.

Old World Unstuffy Modern Elegance

What a nice hotel. The staff were friendly and willing to do anything to help make guests comfortable. Hospitality is the hotel's strength. Despite being a very old hotel, the amenities are wonderful, the rooms modern, and the restaurants outstanding. Very quiet, relaxing hotel, with a firm mattress, quiet rooms, panoramic views. We've stayed at Ritz Carltons, Four Seasons, etcetera... this hotel was our favorite thus far.. the staff were SO friendly, remembered our names even. Room service orders often took less than 15 minutes.. everyone bent over backwards to ensure we knew where to go, when, what to do, and were comfortable whle doing it. The "house limo" was a wonderful touch, included, and we had a great time while the driver showed us around the city (we tipped everyone well, since they were so nice). World-class hotel, old-world elegance.. charming to say the least. $265 nightly included breakfast for two, parking daily... and a suite that overlooked Alcatraz and the rest of the bay from the 15th floor.

Beautiful!

Mark Hopkins Intercontinental was the greatest hotel I've ever stayed in SF.

All staff know what is the "customer service" and

"hospitality."

I was very impressed by not only its beautiful interior and outward but also by their professionalism.