InterContinental at Doral Miami
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews InterContinental at Doral Miami
We stayed one night between flights. Purchased through Priceline. The hotel furnishings are 4* as advertised. Clean and nice. Resturant was good. They do not advertise a shuttle at the airport but when I called they came and picked us up, no charge. They ran a shuttle every hour to the airport in the morning. Very nice drivers. Had an enjoyable stay for an airport hotel.
Very Nice Hotel
Our family stayed at this hotel on Dec 3 2005 before our cruise and Dec 11 2005 after our cruise. The hotel is very elegant, the staff was very friendly. We did not eat in the restaurant because we arrived very late on Dec 3 but we did order room service the food was excelllent. When we came back from our cruise we arrived at the Hotel at 1130am they had a room for us that early!!! You hardly ever find a hotel that will let you check in before 3pm. Spent the rest of the day at the pool which was very clean and well kept. Had drinks at the bar and had room service later that night, Once again the food was very good.The hotel provided us with trasportation to the airport.Thank You for a Wonderful stay. I would highly recommend this Hotel!
Okay for a short stop over!
We stayed two nights at this hotel in November 2005. We only used the hotel as a base and therefore I'm unable to comment on the restaurants or pool area. From my experience this hotel is fine for business users and for those on a stop over en-route to a cruise of flight out of Miami. There is a shuttle bus from the airport if you're staying a couple of days having a car is worth it - no problems with parking. Our room was on the Executive Floor - room was fine with a very comfortable bed!!! We had access to the Executive lounge and had a couple of drinks here in the evening before going out for dinner. Staff at the hotel weren't very friendly! Traffic in Miami is dreadul so always leave plenty of time to get to wherever you want to get to!!!
Worst hotel I've ever been
The property is very nice and confortable, the having some remodeling at the main entrance and the Lobby is cute, but there is only one person at the front desk and you have to make a line for all. The front desk staff don't know the meaning of the word friendly service and sometimes the Front desk manager take a look an see the line and he doesn't care... The concierge are friendly when you ask for external services but the waiting for an extra tip... The food is very limited, even in my country we have better dishes... I was at the Executive floor, 5th floor, and when you at that floor you are supouse to have some services included in your rate, but the only things we got was the breakfast, eggs, jam, orange juice, cheese, two type of breaks, yogurts, bacon, coffee and hot chocolate... for me that not a real breakfast, that the more limeted menu I have ever seen before... I have been in many intercontinental hotels before and trust me this is the worst... Like I told you before is a before is a nice property but the service is terrible.....
Not that bad - served its purpose
I stayed in this hotel the night before a cruise and it served its purpose as a stop over. We went for a walk in the morning and there is absolutely nothing around this hotel so I wouldnt recommend it for tourists. The price was included as part of our cruise package so I have no idea how much it cost so I cant comment on value for money. When we checked in the fire alarm was going off constantly which was quite annoying - the hotel staff said it had been like that all day ! Check in was quick and the porters brought our luggage to our room very quickly, however we did arrive on a coach from the airport in a large group so they were expecting us. We thought the room was lovely and clean, very big and spacious and we were impressed. We had a drink in the bar the night before which was very pleasant, nice surroundings and polite staff. We found it hard (being British) getting to grips with the tipping etiquette in America and we noticed in this hotel the tip was included each time we bought a drink but there was also a space on the receipt asking for a further tip.
I agree with a previous reviewer who said the pool was dirty. We walked round the grounds in the morning and noticed this too.
All in all I dont think the hotel was as terrible as some people have made out but I suppose it depends on the purpose for staying here.
Great stay -- no problems
Stayed here May 31 - June 2, 2005. The staff was great and the rooms were clean and spacious. Even though they were expanding I never heard any noise. I did not experience any of the problems other people have posted. The fitness room was clean with enough cardio & weight equipment. The pool was clean and the courtyard was a great place to chill out after a long day. The Dolphin Mall is only minutes away if you want to see a movie or shop. It is conveneintly located near HWY 836 which makes it easy to get to places within the city. I will stay here on my next visit. They have won me over.
Go to a beach hotel, this hotel is smelly w/ rude employees
This hotel smelled like pee in the lobby and like pee in my room (I stayed May 2005). Spend 25-50 bucks more a nite and stay at an ocean front hotel. This hotel is 30 minutes w/o traffic to the beach and 40 minutes with traffic. You waste time and gas trying to go where its fun (South Beach, Miami Beach, Bayside, Millionaire row). The employees are mostly rude and not helpful to guests. They also try to tackle porter charges and maid gratuity (mandatory). I tipped the porter at check in and guess what- at check out, they accessed a porter charge (so I end up tipping the porter twice). What a rip off. Horrible hotel, don't waste your money here.
A little marble doesn't equal 4 stars
Booked this hotel through Priceline. Listed as 4 stars. Small hotel, 122 rooms, currently under construction/expansion, one restaurant, no bar/lounge except on concierge level which was booked. Prior reviews were on the money! Paper thin walls, hard beds with older linens, and minimal services, especially on weekends. Only reason to stay here is airport convenience. Definitely no where near a four star hotel.
High Priced Hotel, with Cheap Old Linens
This hotel located in a business park area and about 15-20 minutes from the airport.
I was only there for the weekend on business.
The hotel was very clean and everyone was helpful. There's no valet parking, so you parked you own car in an open lot with no security guard.
The room cost was $206, nothing fancy; the mini bar was half full and with a very limited selection, mostly drinks that were warm.
The bed linens, towels were rough and old. Also, was the bedspread had a bad odor and the mattress was like sleeping like on the floor.
I didn't need or request an adjoining room.
My neighbors came in from partying around 3:00am and woke me up, you could hear everything!
Worse than Holiday Inn!!!
I stayed there 4 nights on October 6, 2004. The hotel service doesn't seem like a typical InertContinental Hotel at all, it's worse than a Holiday Inn. There were no bell captains to help my luggages during checking in or out, no valet parking, no services at all. I am really surprised how his hotel can be categorized to "InterContinental" as the service is worse than "Holiday Inn". They use cheap pillows in the room; the pillows are so thin and flat that even I put another pillow on top it, it didn't help much. The pool is very dirty with a lot of garbage, leafs, dead insects and dirt under the water. I didn't dare to swim there. Besides, I sent emails (the hotel's official email address: firstname.lastname@example.org) to this hotels 4-5 times 2 weeks before I checked in this hotel regarding changing the check-in date on my reservation, but they never replied my emails. They had never responded to my emails no matter how many times I sent. I had to call directly to the hotel more than 6 times from Hong Kong because they put my phone on hold for a long period of time (more than five minutes) even though they knew it was a long distance phone call from Hong Kong. I hanged up the phone again and again after I waited too long every time for more than 5 minutes, and then called again. The 3rd time I called, the same lady answered my call and asked me to talk directly to the hotel manager, so she transferred me to the Manager but nobody answered the phone, so I left a voice message to his answering machine, but he never called me back, so I called again and the same lady told me the manager Michael was on the meeting and asked me to call back half an hour. I did called back after half an hour and she told me the same. I called again, a guy called "Mike", he said he would take care of my request but with more expensive room rate than the original. I said it was fine for me. I spent so much money for the long distance call, just because they never replied my emails.
TripAdvisor Reviews InterContinental at Doral Miami
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