InterContinental Melbourne The Rialto

495 Collins St, Melbourne, Victoria, 3000, Australia | 5 star hotel
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Location

This 5 star hotel, located in the Melbourne CBD area of Melbourne, is near Block Arcade, Melbourne Aquarium, Crown Casino, and Immigration Museum.
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Amenities

       

    Historical Traveler Reviews InterContinental Melbourne The Rialto

    Dissappointed

    from

    Stayed at the Le Meridien in Melbourne. It was rather disapponting. For the room rates paid, there are much better options in the same price range. Staff are nice enough, but find the rooms to be old and dated. Makes one feel like in a French Porn movie. Not recommended.

    Wow! A 5 Star European Style Aussie Hotel!

    from

    I stayed in a corner suite in this hotel recently. It was fantastic! This hotel is very impressive. The lobby is all inside with the rooms overlooking the lobby. The lighting and the decor are fantastic.

    My suite had about 10 windows, wrapping around the interior lobby and extending out to the street.

    The bedding and linens were superb. The amenities were terrrific! The service was outstanding.

    This is a great place to stay. Well worth the money spent.

    The only criticism I have is that the bar is a bit small and there is limited

    non-smoking available in the bar. There is a nice restaurant for lunch on the outside corner of the hotel but the restaurant becomes smoking after 4 p.m. and the smoke is very thick.

    The downstairs restaurant in the hotel however is very nice.

    Not bad, but not great

    from

    This Hotel cannot be warm and intimate as it is a converted Wool Exchange and you walk into a huge void, handsome as it is. You feel dwarfed by the architecture as you sit in its strangely impersonal restaurant. My 8 year old thought we were staying in a prison. You do expect a bell to ring and people to stream out from the numerous doors towering above you. The staff were a bit hopeless. First 5 star hotel I have ever arrived at and nobody to help with our luggage. Dont ask the staff about Melbourne, they dont know anything about the city. Typical chain hotel staff who most often come from somewhere else. Our room was nice, not stunning. Lucky to be on the 9th Floor, above the roof of the atrium so we had french doors opening to long balcony. TV was old, bad reception, game console did not work and they could not fix it. Sat for 15 minutes at a table for dinner, without anyone offering menu, drink, etc. So we got up and went back to our room. Room service was very good. Food was above average. Also, this hotel is not in the charming part of Collins Street. Its opposite a McDonalds and cheap convenience stores and offices. Its quite a long walk up to the better end of Collins Street. The swimming pool is adequate, but really dated. This hotel is fine for the price. Booked package direct on le meridien home site, cheaper than any last-second-style website. You cant get lunch after 2pm but we ordered Caesar Salad and Club sandwiches in the bar and that was fine. A short walk over a footbridge to Southbank Casino and even closer to the fabulous Aquarium. I think this hotel is good for parents with children if you have to stay in the CBD. My son loved the breakfast buffet which was included in our package as they had Milo bars and cartons of choc milk etc. He liked the hotel more than I did.

    Never even got a chance ...

    from

    I had cancellable reservations with Le Meridien that i did not use as I got a better deal. I cancelled the reservations and went on a fantastic trip around Australia. After I left Melbourne for Far North Queensland, I got an e-mail asking me if I still wanted my reservations at Le Meridien (odd, since the dates had since passed). I explained to them they were already cancelled and I was not longer in Melbourne. Undettered, they decided to charge my credit card with a one night penalty. My credit card company is now challenging the charge.

    If this is the service to expect when not even staying there, I can only imagine what you'd get if you stay there.

    I will never stay at a Le Meridien again and I travel alot. It's a real shame.

    Outstanding hotel

    from

    My partner and i were both very impressed with the hotel. We booked a Weekend Getaway package, which included buffet breafast, late check-out (3pm!) and valet parking in the "Premier Suite". The room was huge! Very spacious and well furnished with a nice big bed. It also had 3 bathrooms! Each had beautiful marble benches and floors. Very luxurious.

    The buffet breakfast had a good choice of food and had a finishing time of 1pm, which was great for we got to sleep in. The pancakes were unreal!

    Probably the only downside was the lack of parking space out front of the hotel. We had to drive around 3 times before there was room to valet park our car. Other then that everything was outstanding. The service, the room, the food everything! A very beautiful hotel, inside and out. Would reccomend Le Meridien over Crown Towers any day.

    Great location

    from

    We stayed at the Rialto in December 2003. It has a perfect location, central to everything. The room was nicely appointed. The bed was very comfortable. The service was good. Breakfast buffets had a wonderful selection. Gorgeous building. Definitely a wonderful place to stay and experience. Even if you aren't staying at the Rialto, it is worth a look.

    Very disappointing hotel at Rialto

    from

    Caution ... a hotel to avoid. Our stay was a disaster. The tone was established by the front-door staff as they watched us struggle with our bags upon arrival. And the poor service continued at the reception desk and beyond. Our complaints are too numerous to list and sadly true to form the hotel mis-management did nothing to address them. Of all the hotels in mosquito infested Melbourne - we had the misfortune to pick the over-starred, over-priced Meriden.

    A comfortable stay

    from

    I booked a deluxe room for one night's stay. The room was comfortable and mostly well furnished (except no cutlery other than 2 teaspoons), but there wasn't anything particularly 'deluxe' about it. The bathroom was spacious and well equipped, lots of towels/bathrobes, but seemed to take it's inspiration from hospital bathroom design.

    Otherwise, the room design and furnishings showed consideration of the business traveller's needs, and there was little noise from the other rooms. Room service and bar prices were very reasonable (by hotel standards).

    The service was a little rushed, but very polite. And it is certainly a very beautiful hotel.

    Loved the Le Meridien

    from

    We stayed at the Le Meridien for 3 nights in October, 2003 while on vacation in Australia. It was a beautiful hotel and a very nice room and the service was just great. When we were checking in We wanted to get tickets to the Rugby game and the concierge called and inquired for us right away. We were able to get tickets to the Canada/New Zealand game. Canada lost but enjoyed it just the same. Each night we returned to our room the lights were on, the drapes closed, the bed was turned down and a chocolate on our pillow. We certainly would stay there again.

    A Touch of Victorian in Melbourne

    from

    I stayed three nights during my first trip to Melbourne in August of 2001. It's a beautiful hotel that was built during the reign of Queen Victoria. Great service from all the hotel staff I encountered. They even allowed me to check-in hours earlier than their check-in time.

    Nice rooms with real marble in bathrooms. And the absolute best mini-bar (more like a maxi-bar) that I've ever encountered in any hotel. Very formal, but very friendly and nice. When I returned to the States, I even had a letter from them thanking me for my stay and wondering if I had a good visit or had any problems with the hotel. I would definitely stay there again.

    TripAdvisor Reviews InterContinental Melbourne The Rialto

    4.50 of 5 stars Outstanding
     

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