The Inn at Union Square
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Free High-Speed Internet
- Business Services
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TravelPod Member ReviewsThe Inn at Union Square San Francisco
Historical Traveler Reviews The Inn at Union Square San Francisco
Great for locals too
Reminds me of little old well kept hotels in Europe. Friendly attitude of guests and staff. People straggle out for the generous morning meal wearing the warm bathrobes provided. Fun to meet people of all ages from all over the world while in your pajama's. Feels like a luxury hostel but actually a classy, quiet, easy escape for Bay Area residents.
I stayed one night at this hotel on June 28, 2004. That will be the last night for me. This is a "boutique" hotel with a fake library painted in the lobby; an elevator that makes you wonder if it will keep going; tv's that must be at least 20 years old; and a very uncaring staff. The first room they gave me had no tv whatsoever! A call to the front desk elicited the comment of "oh really?". They did immediately transfer me to another room - this one had a tv at least but the reception was poor at best. When I finished my shower and reached for a towel, I realized that I had no towels whatsoever! Three hand towels was it.
The only bright side of this hotel for me was the shower - it may have had the best water pressure of any hotel I've ever experienced.
When I return to San Francisco, I'll try the Monaco. A friend was staying there at the same time and the difference between the hotels was night and day!
We stayed at the Inn for 4 nights (18-22 June)whilst on our honeymoon tour around California.
Following a fairly hectic drive through the city at rush hour (on a Friday night..) it was great to find somewhere so relaxed and professional waiting for us. The staff recognized us and knew our names (only from phone calls), and sorted the paperwork quickly on arrival to allow us to make the most of our stay.
The room was a decent size and had all we needed. Breakfast on the 3rd and 5th floor meeting areas was ample, a buffet of breads, pastries and fruit; great fresh juice and coffee. The wine reception in the evenings is a nice touch, as are the homemade cookies, yum!
Thouroughly recommended, and such a bargain compared to the Westin which is across the street.
Wonderful small hotel, great customer service
I stayed at this wonderful small hotel for two days and I thoroughly enjoyed my stay. After that I spent two days at a great branded hotel and it couldn't stand the comparison at all. All the people working there are wonderful to deal with and the attitude of attentiveness and customer care is palpable in every detail.
The rooms are nice albeit not spacious, but everything you might need is there and there is plenty of storage space. The furniture is not new, but cute and cosy and at least my room was wonderfully quiet though the hotel is directly adjacent to Union Square. There is internet access provided for by the hotel - you only have to plug in the existing cable into your notebook.
The free breakfast is ample and yummy, you can have cereals, different sorts of bread, juice, coffee etc. In the afternoon you can get free wine and snacks. I couldn't taste it by myself, because there wasn't enough time, but I think it's a great opportunity to get into contact to other guests. I was really sorry about having to leave after two days and I'm sure that if I'll visit San Francisco again, I'll stay at the Inn!
Outstanding Value...We would stay here again.
We spent a couple of nights here in early June 2004. The staff were exceptionally helpful and friendly. The location is great...steps from the square and cable car line. It is also a very short walk to China Town.
Our room was nicely done, very clean and extremely quiet and equipped with a ceiling fan. The double top sheets enclosing the blanket were a nice touch. The only complaint about the room is the level of lighting...lots of lamps but nothing particularly bright. Our view was of the building wall next door...but it was vine covered and interesting...we liked it. The wine/cheese in the afternoon, the cookies in the evening and the continental breakfast were all good. We especially liked the cookies! This hotel felt like a B&B, except more private. We would definitely stay here again (although we'd ditch the rental car...parking is $28 per day+tax).
A San Francisco gem
What a wonderful place! Quiet, peaceful, pleasant, convenient. Walk out the front door right into the middle of Union Square. Everything is within easy walking distance. Plus...breakfast served every morning 7-10 virtually right outside your door; wine and hors d'oeuvres at 5:00; and freshly baked cookies at 8:30. The staff was extremely friendly and helpful. We couldn't have enjoyed it more. Thank you!
I hesitate to write this as I want the Inn to remain "my secret." But, alas, I can't lie and must share that the Inn at Union Square is simply the finest hotel in San Francisco! Where do I start? The rooms are sqeaky clean and, most importantly, quiet. In other Union Square hotels one is usually bombarded with street noise and other unpleasentaries...not so at the Inn. The daily breakfast and wine and cheese hours will save you hundreds over the course of a week stay and display the Inn's knack for going above and beyond. I have stayed in numerous boutique hotels in SF and am confident in saying the Inn tops them all, largely with its attention to detail and its commitment to excellent service. Only once have had a problem at the Inn: when my on-line reservation was lost. The problem turned to a plus as I was upgraded, at no charge, to the top floor suite including a sauna and jacuzzi. At other so-called "top flight" SF hotels I'd be lucky to even get an apology! The staff is overly friendly and with health club memberships, in-room DSL, and a short walk to the subway (the Inn practically sits on the cable car line), you have no reason not to stay here....just don't let the word get out..it'll be our secret.
Charming, comfortable and very well-run
As soon as we stepped through the Inn's doors (from the bustle of Union Square), we felt as though we were in a quiet, private 'oasis'. The front desk staff were efficient but friendly (as were all of the Inn's employees with whom we had contact). Our room was nicely-decorated, stocked with high-end toiletries, bathrobes, etc. and the complimentary wine and cheese and continental breakfast were also well-done. This small hotel is a real 'find'.
Home away from home
Despite 3 years since my last trip to San Francisco the staff at the Inn at Union Square treated me like a VIP. A perfect location for theatre, shopping, museums and nightclub's. The desk staff provided great suggestions for restaurants and mass transit is available right outside the door. The Inn is my first choice when visiting San Francisco.
What a Wonderful hotel!
This is probably one of the best values in a big city hotel I have ever encountered. Our room, while small, was very elegantly appointed and came complete with a CD player. Each floor had a small lobby where a continental breakfast (coffee, teas, juice, cereal and a good selection of pastries and muffins) was offered between 7A-10A and in the evening between 530P-700P wine and a selection of hor'dorves were also served. And it was REAL plates and silverware and linen napkins..not the paper and plastic stuff!There was evening turn down service and two chocolates and two small bottled water left to enjoy.The location couldn't be better..a few steps from Union Square. The staff was friendly and helpful. We would certainly stay here again!
TripAdvisor Reviews The Inn at Union Square San Francisco
Travel Blogs from San Francisco
... morning. We ended up sleeping 6 persons and 1 dog in 2 beds and 3 other persons on the floor. What a crazy night! We had a lot of fun though :)
Day 2: September 28, 2014
At 8.30 Gonzalo and I were still completely passed out until James woke us up. We realized we were sleeping in one bed together with Amanda and her medium-sized 13-year-old dog. It took us maybe 15 minutes to make Gonzalo stand up and follow us to our car we had left on the street last ...
... certainly beats the Days Inn from Newark!!! Now back on track and actually ahead of time im hoping this will let matty chill out a little and get back to his usual self. He has had a smile on his face this afternoon but thats probably because he is in the Gay capital of USA, the little homo he is. Someone back home told me i need to go to In n' ...
... do restauracji jeszcze raz pomyslal ze kiedys chcialby tu mieszkac. John to wysoki brunet o egzotycznej urodzie, jak wnioskowal Paul o pochodzeniu azjatyckim ktory mimo ze pracowal w biznesie restauracyjnym mial nienaganna sylwetke i maniery gentlemana nawet w stosunku do swoich pracownikow ktorzy bardzo czesto nie traktowali klientow z nalezytym szacunkiem. To raczej dosc dziwne w kraju gdzie pensja personelu restauracji zalezala od jakosci obslugi a duch "customer service" ...