Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, New Mexico, 87501, United States | 3 star hotel
 
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Location

This 3 star hotel, located in the Downtown Santa Fe area of Santa Fe, is near Loretto Chapel, LorettoLine, The Spa at Loretto, and Mountain Trails Gallery.
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    TravelPod Member ReviewsInn and Spa at Loretto Santa Fe

    Reviewed by philbou

    disappointed

    Reviewed Jul 7, 2013
    by (3 reviews) , United States Flag of United States

    for a hotel to pretend one of the best , sorry but is not . Dirty room , have to change our bedroom twines

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Inn and Spa at Loretto Santa Fe

    Wonderful wedding

    from

    I know that this is a late entry since it has been a year. I have to say that The Inn and Spa at Loretto was the perfect location for our December wedding. The wedding coordinator (Alison) was amazing and truly took interest in planning from the very beginning. She was always available for any quetions or issues. The hotel staff was helpful and the service was great. It was truely a magical day.

    Un merveilleux mariage

    from

    Je sais que j'ai du retard pour envoyer ce commentaire, car cela fait maintenant un an que j'y suis allée. Je dois dire que l'Inn and Spa at Loretto était idéalement situé pour notre mariage en décembre. Dès le premier contact, la personne chargée de l'organisation des mariages, Alison, a été formidable et a pris vraiment son travail à coeur. Elle a toujours été disponible pour répondre à toutes nos questions et résoudre tous les problèmes qui se présentaient. Les employés de l'hôtel étaient serviables et l'accueil excellent. On a passé une journée vraiment magique.

    Wundervolle Hochzeit

    from

    Ich weiß, dass ich etwas spät dran bin, da ich schon vor einem Jahr dort war. Ich will nur sagen, dass das Inn and Spa at Loretta der perfekte Ort für unsere Hochzeit im Dezember war. Die Weddingplanerin Alison war super und war von Anfang an in der Organisation involviert. Sie stand Fragen oder Problemen immer offen gegenüber. Das Hotelpersonal war hilfsbereit und der Service war großartig. Es war wirklich ein ganz zauberhafter Tag.

    Un matrimonio da favola

    from

    Sto inserendo la recensione un po' in ritardo visto che siamo stati in quest'hotel un anno fa, ma ci tengo a dire che L'Inn and Spa at Loretto è stato il luogo perfetto per celebrare il nostro matrimonio. La coordinatrice del matrimonio (Alison) è stata eccezionale e ha dimostrato il massimo interesse nell'organizzare l'evento sin dall'inizio con la piena disponibilità a rispondere a domande o a risolvere problemi. Il personale dell'hotel è stato molto disponibile e il servizio era eccezionale. Il nostro matrimonio è stato davvero un giorno magico!

    Over priced and Over rated

    from

    The Inn itself is a little worn. The front door sets the tone for the Inn. Chipped and flaking paint and worn. The $250+ king room was relatively small. A good $80-$90 room anywhere else. The bathroom had two connected pedestal sinks which provided no space for toliet articles. The closet was in the bathroom. There is no space in the room to place opened luggage. A luggage stand is provided in the closet but no space to put it in the room. A nonfunctional fireplace in the corner did provide a small hearth to put one piece of luggage. Bed was comfortable. Food is OK but pricey. Expect $12+ per person for breakfast, $40+ per person for dinner, both at the Inn and nearby restaurants. Had heard a lot about Santa Fe and was disappointed. A tourist trap, pure and simple.

    Sopravvalutato e troppo costoso

    from

    Questo Inn è un po' decadente e potrete capirlo immediatamente, dalla porta d'ingresso usurata, scheggiata e con la vernice scrostata. La nostra king room da più di 250 dollari a notte era piuttosto minuscola. Credo avremmo potuto trovare una buona camera da 80-90 dollari in qualsiasi altro hotel. In bagno c'erano due lavandini a pedale collegati tra loro che non lasciavano alcuno spazio per riporre i prodotti per l'ingiene personale. L'armadio era in bagno. In camera non c'era alcun spazio per appoggiare le valigie, una volta aperte. Nell'armadio c'era un appendiabiti - avremmo voluto trasferirlo in camera, ma non c'era spazio. Un caminetto inutile in un angolo c'è servito per appoggiare una valigia. Il letto era confortevole, il cibo non era male, ma era troppo costoso. Preparatevi a pagare più di 12 dollari a persona per la colazione e più di 40 per la cena, al ristorante dell'Inn o nei ristoranti dei paraggi. Avevo sentito parlare molto di Santa Fe, ma sono rimasto delusissimo. Una vera e propria trappola per turisti.

    Überteuert und überbewertet

    from

    Das Inn selbst war etwas heruntergekommen. Die Eingangstür war beispielhaft für den Rest des Inns. Risse und abblätternde Farbe. Das Kingzimmer für 250 Dollar war relativ klein, anderswo ein gutes Zimmer für 80 bis 90 Dollar.

    Das Bad hatte zwei zusammenhängende Waschbecken, man hatte daher keinen Platz mehr für seinen Toilettenutensilien. Der Schrank befand sich im Bad. Im Zimmer hatte man keinen Platz, um einen Koffer aufzumachen. Im Schrank gab es Platz für den Koffer, aber im Zimmer selbst war dafür eigentlichen keinen Platz mehr. In der Ecke stand ein nicht funktionierender Kamin, wo man einen Koffer hinstellen konnte. Das Bett war komfortabel.

    Das Essen war okay, aber teuer. Rechnen Sie mit mehr als 12 Dollar/Person fürs Frühstück und mehr als 40 Dollar/Person fürs Abendessen, sowohl im Inn als auch in den Restaurants der Umgebung.

    Ich hatte viel von Santa Fe gehört und war enttäuscht. Besser gesagt: eine Touristenfalle.

    Trop cher et trop bien coté pour ce qu'il est

    from

    L'Inn en lui-même n'est pas en très bon état. La porte d'entrée annonce la couleur - peinture éraflée qui tombe en morceaux et porte abîmée. Notre chambre avec lit King size à 175 € était assez petite. Dans n'importe quel autre hôtel, elle vaudrait 55 € ou 65 € et on s'en contenterait.

    La salle de bains était équipée de deux lavabos sur pied et on n'avait nulle part où poser ses affaires de toilette.

    Le placard était dans la salle de bains. Pas de place pour ouvrir ses valises dans la chambre non plus. Il y avait bien un casier pour les valises dans le placard, mais pas la place de le mettre dans la chambre. On a quand même réussi à caser l'une d'entre elles sur l'âtre de la cheminée dans l'angle, qui était hors service.

    Bon lit confortable.

    Les repas sont corrects mais chers. Comptez 8,50 € par personne pour le petit déjeuner et 28 € pour le dîner, aussi bien à l'Inn que dans les restaurants à proximité. On m'avait beaucoup parlé de Santa Fe mais j'ai été déçu, ce n'est ni plus ni moins qu'un piège à touristes.

    An interesting turn of events at Loretto Inn

    from

    I had booked our reservation through Southwest Vacations. The photos of this hotel looked amazing, and the location was great. After I booked it, I found this website - and got nervous given all of the negative reviews. But, I tried to have an optimistic attitude about the hotel where we were going to stay to celebrate our 10th Anniversary.

    We arrived at the Inn on Friday afternoon at 3:25 pm, and check-in is at 3. We were told right away by the manager that they had overbooked the hotel and they would need to move us to a different hotel. I asked them how this happened, and why were we chosen since we were here all ready to check in. He said that the hotel has contracts with many companies/organizations, and when they book the hotel it bumps independent travelers. By contract they cannot bump the contract-people. There was a medical convention in town, I guess over the weekend, so we got bumped. Loretto Inn paid for our stay at the El Dorado, a very nice hotel also close to the plaza. They also offered to pay for our room the next night back at the Loretto. Since

    we thought that getting two free hotel nights was a good deal, we accepted their offer. So, off we went to the El Dorado. The staff there was excellent and the hotel was great. The next day we checked out of the El Dorado and into the Loretto Inn. They did pay for the room that night but we paid the $16.00 for parking.

    The room was a standard with no balcony, and overlooked the middle of the hotel/skylights. The luminaries you see on the website were not there when we went, I suspect they are only for Christmas or some

    other holiday. The room was small, the bathroom was ok but dated. The bed was nice and every room has a teddy bear. They did have robes

    and nice toiletries. The lobby was cool and directly connected to the

    Loretto Chapel, which is AMAZING. I highly recommend going there. The

    hotel is 2 blocks from the plaza and shops.

    In contrast, the El Dorado had nicer, bigger, more updated rooms. The view from the El Dorado was nicer, and the Lobby is nicer. The staff seemed more competent there. So, between the two I would choose

    the El Dorado.

    But, if we ever go back to Santa Fe, we will stay at a cheaper hotel farther away from the plaza, as there is ample parking near the plaza, and the rest of Santa Fe is just as pretty as the plaza area.

    Upon our return home, we found out that Loretto credited us the two nights room charges, then charged us the same amount. We called, and they corrected it (a mixup, of course) and they did make good on their promise to credit us again. So, I would stay at Loretto again only if it was free like this time. They did say that they just changed management companies.

    TripAdvisor Reviews Inn and Spa at Loretto Santa Fe

    4.00 of 5 stars Excellent
     

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