Imperial Hotel & Suites
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Historical Traveler Reviews Imperial Hotel & Suites Niagara Falls
Our Imperial Experience
Our trip to Niagara Falls on Nov 2-4, 2004 was awesome! Our Imperial Hotel stay was ok, but we won't be staying there in the future. The rooms were excellent. They were very clean and spacious... although, the beds were very hard. Breakfast had very small portions and don't even think of getting a refill on coffee. Once you had a cup.. that's it! The pool and hot tubs were closed during our stay... which they didn't happen to mention when we confirmed our reservations. When we checked in they didn't bother to mention it. We found out after we went down to relax in the hot tub that it was closed. The man at the front desk just shrugged and said that it was too bad that we were looking fwd to using the pool and hot tub. He didn't offer anything to try and make up for it in any way. We did get a nice keychain in our package deal. We had to have our picture taken and then it was etched onto a keychain. The only thing with that was he called our room at 11:15PM expecting us to come down to have our picture taken!! Needless to say it was done the next day. All in all it was ok other than the horrible breakfast and not having a pool or hot tub (which we were looking fwd to after a 7 hr drive). To get a great meal try the Falls Manor Restaurant on Luddy Lane. The food is wonderful having a down home cooked meal taste and the service is excellent!!
Great for the price!
Hi just came back from a two night stay at the Imperial. The location is great, park and walk. We were able to check in an hour early which was nice. The room was large and had a sitting area with a microwave and refrigerator. We enjoyed the complimentary breakfast each morning. Pool and hot tub were clean. I would stay there again!
When we showed up, a king room was unavailable so we were upgraded to a Honeymoon Suite. The room was what we would expect in the former honeymoon capitol with the heart shaped tub and well worn King Size bed.
The downside was being in the southeastern corner of the building was the outdoor Karoake two doors down from the hotel. Even on the 9th floor, we could still hear them fairly late.
I would stay here again for the price, but request a room in the back of the hotel away from the street.
We stayed at the Imperial Suites of Niagara Falls over the July 4th weekend. The hotel was clean and the staff was friendly. The rates for the family suite were about $20 less than the other non chain hotels. Our room consisted of 2 beds and a a pull out sofa divided by a half wall. There were 2 TV's, a small refigerator and a microwave. The room had an iron and hair dryer. The room was comfortable. Breakfast (included) was filling. Adults received a larger portion but kids including my 9 year old only got a half portion. This seemed adequate but if your kids are older....
The location was great a 10 minute walk to the falls, about 2 blocks from the casino and 1 block from the clifton hills attractions. Over all I would stay here again and recommend this hotel.
Big, clean rooms
My husband and I often go to Niagara Falls for a romantic get away and have stayed in a number of hotels. We were extremely happy with the size and cleanliness of the honeymoon suite with jacuzzi. The staff was friendly and helpful. The location is excellent, close to all the attractions. We walked everywhere we wanted to go. This is definitely the place where we will stay from now on.
Reasonable for it's category
We stayed at the Imperial for 2 nights, after getting a great deal through Expedia.
The hotel is reasonably central to all the (shudder) "attractions" of Clifton Hill, and the falls themselves. It is a big concrete eyesore that is happily not out of place in its location.
The folk running the hotel seem like a family, and were very nice and helful. The room we got was fairly spacious and comfortable, although we didn't spend a lot of time there. There is a pool, an "exercise room" (only bikes and walking machines - a bit redundant when all you have to do is hike to the bottom of the hill and back) and a functional guest laundry.
Verdict: I would go back, given a good deal. However I'd probably prefer to stay at Niagara-on-the-lake anyway, budget permitting. No offence, but there isn't a lot to interest me in Niagara Falls
Clean, good location, priced well
We stayed in the Junior Suite with our two sons over the Easter weekend, April 8 through April 12. Rates were very good. Paid in US $45 Thur; $56 Fri & Sat and $45 Mon. Hotel overall was very clean and in good condition. Pool was nice and warm. The FREE full American breakfast was good too. 2 large slices of french toast, sausage or bacon and orange juice or 2 eggs, 2 slices of toast and bacon or sausage, etc. We only had to pay US $5 for parking (which is CHEAP compared to the over-priced parking everywhere which was averaging $13-$15 for 4-8 hours). FREE refrigerator and microwave in our suite was just as promised. Hotel staff was very nice and helpful. Nice brochures for surrounding area was always available. Only complaint would be the hotel had the worst possible beds anyone could ever had made. They were exactly like sleeping on a box spring - no cushioning what-so-ever and the pillows were paper thin. But, if this is the only thing I could say that is negative, I would certainly recommend this place to anyone. The price, location, and I must mention again, CLEANLINESS was perfect! You will enjoy your stay. Have fun!
Have had no problems
I've stayed at this hotel twice 3/02 and 2/03 Both times I was very happy with the accomodations. It was everything I expected in the price range. We used the breakfast coupons once and havent used them since as the breakfasts offered are simply a snack. There is a place with a decent breakfast buffet within walking distance.
Last year, (feb.2003) my boyfriend took me to niagara falls for our one year anniversary. We stayed in the honeymoon suite, which is a larger room split into two sections with a heart shaped jacuzzi. Breakfast was delicious and delievered straight to our rooms. We had such a great time we are planning to go again this year. Best of all, the price was reasonable ($210.00 CAD) for a two night stay.
My husband and I recently took our three kids to Niagara Falls. None of us had ever been, and I know now to stay with well known hotels! We arrived to find very hard beds,dim lights, one TV, no microwave, very little room to move around, and a view of a parking lot.This was a family suite and all of these amenities were advertised. Having made the reservations months in advance, I would think I would have a better view! The hotel could not change our room. We immediatly changed our reservations to another hotel, but we did spend one night (so we wouldn't lose money). The next morning, we went down for breakfast and that experience proved we made the right choice. There were three breakfast choices. If your child is over 12, they must still order a child's breafast. I have a 13 and 15 year old who are young enough to stay free in the hotel, but must order a breakfast that for them was an appetizer. I will never stay here again. We did stay in a hotel across the street. The rooms were cheaper, and larger (regular room) than our "suite".
TripAdvisor Reviews Imperial Hotel & Suites Niagara Falls
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