Excellent Location + Friendly Staff

Long week-end over Thanksgiving - 4-adults 50 to 60!Location was close to tour office,"restaurant row", plus hop-on, hop-off bus drop. Rode the train from the airport. This was very easy! People in Belgium are very friendly and we had no problem with English and never hesitated to ask directions!Breakfast included with out room satisfied 4 very different types of eaters - health nut to chocolate buns. Compact,simple room with separate door to bedroom (with blackout curtains) and bathroom behind the door to the hall.Front desk was great with suggestions of places to eat and where something was and the best way to get there. Alot of traveling business people stayed here. BRING A HAIRDRYER with adapter or buy one in lobby for 20 Euros.I would suggest this hotel to my fancy,dancy friends!

Great Location

Stayed for 2 nights inthe IBIS hotel. Really felt the location was brillant, everything was outside your door, markets, stalls, restaurants & right beside Grand Place. Hotel room was basic enough, but very clean. Nice bar there as well that served decent food. Only thing was staff on reception were same staff in the bar, so they kept disapearing, so hard to get order drink etc. Staff weren't very friendly but didnt really bother us. I would highly recommend this hotel, good, clean and great value for money

Above average

Excellent location. Right in the middle to all tourist attraction/good restaurants. Rooms are clean, but abit too small (typical size for European hotel). Friendly staff. Easy reach from airport/major train stations. Abit too expensive though, not suitable for budget travellers.

Good choice - you know what you get

This hotel has a splendid location, very convenient around the corner of Central Station, with access to all Brussels. And also around the corner of Grand Place, the Arcades, all shopping and restaurant areas. Hotel itself is a bit chaotic, quite busy, frontdesk very stressed, no attempt to be friendly, personal. Rooms are like in all Ibis' hotels. Clean, simple, basic, no surprises, no good surprises but, more importantly, no bad surprises as well.

Standard Ibis room

You pretty much know what to expect with the Ibis chain...clean, samey, reasonably modern rooms, acceptably professional/courteous staff, nothing too fancy or spartan. Bit expensive due to the location in this case, but worthwhile if you can get a deal.

Great hotel

Top location - value for money - friendly staff.

Renovated rooms - airco in all rooms - situated next to the famous "grand place" - at walking distance off all the main tourist attractions.

Very friendly staff always ready to help.

Service and hotel accomodation -> ++++

Next time I stay in Brussels I will book my room again in this hotel.

Hotel the Pits

Check in chaotic. Only a few of the staff dealing directly with the public are fluent in English; some did not even have fluent French. We did not get the booked lits jumeaux, but were given a room with two beds (family room) which meant one of us had no head board but the wall, and no access to a bedside lamp, not to mention being below a draughty window. When a nightdress was taken from the room, housekeeping did not want to know, and after a fuss the manager went to the laundry and found it (crumpled up like a rag) taken in error with some sheets. No apology was offered and I had to sleep in the item (didn't know where it had been). The safe in each room did not exist(only a safety deposit box at reception). The closet and storage space offered no security as there were no doors on them. The noise in the place was awful -not guests or external noise- but plumbing and people movement. This must be down to concrete and metal construction of building. Being woken each morning at 3.30 by movement on corridor was probably the early morning live-in shift getting up. When power tools (drill) , hammer and saws were being used before 7.00 we complained, only to be told there was no noise going on. Next morning were forced from opur room by the racket and had to sit in the very cold reception area(front of house staff all wear gilets etc) because the 24/7 bar area was clossed for a private function. No one was very interested in the dirty cutlery in the breakfast area. For the price this is a poor value establishment. I have had better levels of service and comfort in English Youth Hostles, not to mention the Travel Inn Chain. I have travelled from Quito to Kuala Lumpur via subsaharan Africa and NEVER been in such a horrible hotel with management so unhelpful Give it a miss. I will.

Great location, Nice stay

I stayed at this Ibis Hotel based on past experience with other Ibis Hotels in Europe. I stayed one night, November 10, 2004. The hotel is close to Central Station (Railroad Station), so I walked to the hotel from there. It's close to Grand Place and the tourist areas in the center of Brussels. The staff was nice. Rooms are a bit cramped, but for the price, it was quite nice. Can't beat the location. . .it's a 2 minute walk to the Grand Place and maybe a 5 minute walk from the railroad station (depending on how fast you walk!) It's a typical Ibis Hotel, clean and neat but not very large rooms. I would recommend it as a fairly inexpensive place to stay. Breakfast was pricey, but you don't have to buy it with your room. Nice hotel. I would stay here again.

Great Location, Value for Money

You can't beat the location, at the Rue du Marché aux Herbes, the hotel is juz 2 minutes from the Grand Place and everything else around.

The hotel must be very new, as the light fittings on the 4th floor were not completed yet. Which means that all the furnishings are new, and the rooms were spotless. Other than the hanging lightbulbs, there were no other sign of construction/refub. Nonetheless, the rooms were comfortable and of a good size. No noise at all at night. Only a cold breakfast was offered though. Would have been much better if there was a hot cooked breakfast. All in all, the location of the hotel just makes the entire stay value for money.