Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta, Havana, 10100, Cuba | 4 star hotel
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This 4 star hotel, located on Neptuno, esquina Prado y Zulueta, Havana, is near Old Square (Plaza Vieja), Plaza de la Catedral, Museum of the Revolution (Museo de la Revolucion), and Gran Teatro de La Habana.
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          • Swimming pool
          • Restaurant
          • Fitness/Health center


          • Wheelchair accessibility


          • Suites


          • Room service
          • Continental Breakfast
          • Business Services

          TravelPod Member ReviewsIberostar Parque Central Havana

          Reviewed by wanderlizzy

          Central Transit Camp

          Reviewed Dec 15, 2014
          by (11 reviews) Teignmouth, Devon, UK , United Kingdom Flag of United Kingdom

          The Iberostar sits opposite the Park Central which is quite small, pretty to look at and as long as you have no sense of smell when when you walk around it, pleasant enough. To cross the two insignificant roadways to get to the park you must run the gamut of beggars, taxis, Rickshaw riders, vintage American car owners and horse and carriage drivers. The doormen do their best and its not that bad when you are rested, bright eyed and ready to cope with the world. But when you are tired from long haul flights, hot and bothered from Cuban travel or simply not well its annoying, upsetting and very irritating!

          The hotel is Cuban 5 star. It is the perfect nest for foreign travel companies to place you for a night or 3. Its clean, functional and a haven to step into, away from the mayhem that is Havana. The head concierge Lazzaro is quite perfect in every way. He answers phones, organises his staff, gives you directions, all whilst making restaurant reservations calmly and with total professionalism and always a twinkle in his eyes. The Guest relations Manager and his staff were also excellent especially as they needed to sort major problems we had with the recetion desk staff, who I feel could do with a huge course in Customer relations.

          The bedrooms are large, clean and lovely with beautiful bathrooms, excellent showers and lovely bathing products. There are brand new coffee machines, hardly used because there are no items to put in them, unless you firstly try and contact Room Service, then at a cost of 4.5 Cuban $ ( approx £3 ) you should, like us await 50 minutes then receive 3 teabags, 5 small sachets of sugar and 1 packet of coffee, enough to make 2 very weak cups of Cuban roast! You should also get 2 cups and saucers, but if like us you do not get teaspoons, do not fret, find something else to do the stirring as teaspoons and dessertspoons are like cereal bowls in the breakfast buffet restaurant, a bit of a rarity.

          We were at the hotel for 3 nights, then 1 night after 2 weeks of seeing the rest of the island, so I feel we saw it on 2 totally different occasions. We had a lovely meal in the Mediterranean restaurant one evening only to be confronted with a crispy, dry, hard, lasagne on another. The snacks at the pool and in the bar were on a whole lovely but to this day I have never experienced a plate of greasy, wet, cold chips like we had at the pool on our last day.

          On a whole its a lovely hotel as long as you are not in reception as the major airlines are depositing their customers or when the tour groups are collecting their folks. Then it is mayhem!

          But with a Rum punch in hand, whilst awaiting a few Tapas dishes sat in the bar area with a few very fine musicians playing as they do most evenings it can be delightful.

          Try it and see, because as life in Havana and Cuba as a whole could be changing hugely, it I'm sure it will improve greatly. One thing in Cuba that must improve greatly with time is the speed and cost of its Wifi. We had a major health issue which meant we had to return home asap so internet is not a luxury or something just for social media, sometimes it could be the difference between life and death.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by c.i.222

          It's a first class hotel in a very good location

          Reviewed Jun 13, 2014
          by (20 reviews) Sunnyvale (zip 94087) in Silicon Valley , United States Flag of United States

          The hotel staff is above average in almost every way, the rooms are of good size, and the "long" bar in the lobby is a good place to meet people.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by davenpod

          Clean, modern, great service and location

          Reviewed Dec 19, 2012
          by (2 reviews) Tarrytown , United States Flag of United States

          The hotel is perfectly situated on Parque Central, a few blocks from Obispo street in Old Havana. Service was very good with the exception of one of the concierges who was rude (but the others were very good). Breakfast, included in the room rate, was a veritable feast. The rooftop pools at our hotel and the sister hotel connected by a tunnel were beautiful with stellar views of the city and water.

          I can't give five stars for two reasons. First, our air conditioning took three days to fix. Second, the beds would be fine in a convent for ascetics-they were like plywood with a 1/4" of padding on top. Other than that, it was a great stay.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by trissy

          Perfect location

          Reviewed Mar 7, 2012
          by (11 reviews) Wimborne , United Kingdom Flag of United Kingdom

          I don't think we could have chosen a better hotel for our short stay in hotel. It was perfectly situated in the centre of 'old' Havana, from where we could walk in all directions to wherever we wanted to go. Spotlessly clean, very comfortable with friendly, efficient service and excellent food in their various restaurants. An excellent base to explore the city.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          TripAdvisor Reviews Iberostar Parque Central Havana

          4.50 of 5 stars Outstanding

          Travel Blogs from Havana

          Day 1 Havana

          A travel blog entry by ruby_travel on Oct 17, 2016

          13 photos

          Monday 17 October 2016 Exhausted after our first day in Havana. Suffering from jet lag - not surprising after the 44 odd hours of travel to get here. Flying over Cuba - unbelievable that I can say this - the landscape is flat, lush, green and cultivated. The aero Mexico flight was full, seemed to be lots of Cubans or expats, some Americans, one of …


          A travel blog entry by kstubbs97 on Sep 16, 2014

          35 photos

          Tuesday September 16, 6.10pm
          Room 735, Iberostar Parque Central Hotel, Havana
          The flight from Cancun took just over an hour. Changed 100 Euros at the airport (a currency I'd bought specifically for Cuba, having heard they really punish US dollars here). The rate was 1.24:1. No idea if this is good or bad. One of the airport staff directed …

          Cigars and Hemingway

          A travel blog entry by dave-sue-rv on Feb 04, 2016

          2 comments, 38 photos

          All Cuban cigar factories are government owned. The factory we visited makes over 25,000 cigars a day, 95% of which are exported. There are four basic types: Cohiba – a smooth cigar, MonteCristo, Romeo & Juliet – a light cigar, and Partagás – a strong cigar. These same brands are made in Dominican Republic, but they do not …

          Day 28

          A travel blog entry by annettehandley on Apr 19, 2016

          3 photos

          We're leaving Cuba. Interesting country. Changes have already starting and things are costing more this year than they did last year. Lots of old cars, lots of music, lots of noise. Glad we came. Some good times and some trying times but all in all we had fun.  

          Cuba - Back to the Past

          A travel blog entry by nadav


          ... we didn’t really see Cuba, apart from a couple of short trips our main focus was just to visit Havana, or more specifically ‘Old Havana’ This is where we spent most of our time. Certainly the romantic notion of old classic cars cruising past lively jazz bars with cigar smoking old crooners soaking up the atmosphere on every corner is quickly evaporated when you start to explore old Havana. There’s smoke alright… the odour sits thick ...

          Traveler Photos Iberostar Parque Central Havana

          Iberostar Parque Central
          Havana, Caribbean
          Our ride around the city
          Havana, Cuba
          All lined up
          Havana, Cuba
          This is the Iberostar Parque Central Hotel
          Havana, Cuba
          First view of the old, stylish cars
          Havana, Cuba