Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta, Havana, 10100, Cuba | 4 star hotel
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This 4 star hotel, located on Neptuno, esquina Prado y Zulueta, Havana, is near Old Square (Plaza Vieja), Plaza de la Catedral, Museum of the Revolution (Museo de la Revolucion), and Gran Teatro de La Habana.
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      TravelPod Member ReviewsIberostar Parque Central Havana

      Reviewed by wanderlizzy

      Central Transit Camp

      Reviewed Dec 15, 2014
      by (10 reviews) Teignmouth, Devon, UK , United Kingdom Flag of United Kingdom

      The Iberostar sits opposite the Park Central which is quite small, pretty to look at and as long as you have no sense of smell when when you walk around it, pleasant enough. To cross the two insignificant roadways to get to the park you must run the gamut of beggars, taxis, Rickshaw riders, vintage American car owners and horse and carriage drivers. The doormen do their best and its not that bad when you are rested, bright eyed and ready to cope with the world. But when you are tired from long haul flights, hot and bothered from Cuban travel or simply not well its annoying, upsetting and very irritating!

      The hotel is Cuban 5 star. It is the perfect nest for foreign travel companies to place you for a night or 3. Its clean, functional and a haven to step into, away from the mayhem that is Havana. The head concierge Lazzaro is quite perfect in every way. He answers phones, organises his staff, gives you directions, all whilst making restaurant reservations calmly and with total professionalism and always a twinkle in his eyes. The Guest relations Manager and his staff were also excellent especially as they needed to sort major problems we had with the recetion desk staff, who I feel could do with a huge course in Customer relations.

      The bedrooms are large, clean and lovely with beautiful bathrooms, excellent showers and lovely bathing products. There are brand new coffee machines, hardly used because there are no items to put in them, unless you firstly try and contact Room Service, then at a cost of 4.5 Cuban $ ( approx £3 ) you should, like us await 50 minutes then receive 3 teabags, 5 small sachets of sugar and 1 packet of coffee, enough to make 2 very weak cups of Cuban roast! You should also get 2 cups and saucers, but if like us you do not get teaspoons, do not fret, find something else to do the stirring as teaspoons and dessertspoons are like cereal bowls in the breakfast buffet restaurant, a bit of a rarity.

      We were at the hotel for 3 nights, then 1 night after 2 weeks of seeing the rest of the island, so I feel we saw it on 2 totally different occasions. We had a lovely meal in the Mediterranean restaurant one evening only to be confronted with a crispy, dry, hard, lasagne on another. The snacks at the pool and in the bar were on a whole lovely but to this day I have never experienced a plate of greasy, wet, cold chips like we had at the pool on our last day.

      On a whole its a lovely hotel as long as you are not in reception as the major airlines are depositing their customers or when the tour groups are collecting their folks. Then it is mayhem!

      But with a Rum punch in hand, whilst awaiting a few Tapas dishes sat in the bar area with a few very fine musicians playing as they do most evenings it can be delightful.

      Try it and see, because as life in Havana and Cuba as a whole could be changing hugely, it I'm sure it will improve greatly. One thing in Cuba that must improve greatly with time is the speed and cost of its Wifi. We had a major health issue which meant we had to return home asap so internet is not a luxury or something just for social media, sometimes it could be the difference between life and death.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by c.i.222

      It's a first class hotel in a very good location

      Reviewed Jun 13, 2014
      by (20 reviews) Sunnyvale (zip 94087) in Silicon Valley , United States Flag of United States

      The hotel staff is above average in almost every way, the rooms are of good size, and the "long" bar in the lobby is a good place to meet people.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by davenpod

      Clean, modern, great service and location

      Reviewed Dec 19, 2012
      by (2 reviews) Tarrytown , United States Flag of United States

      The hotel is perfectly situated on Parque Central, a few blocks from Obispo street in Old Havana. Service was very good with the exception of one of the concierges who was rude (but the others were very good). Breakfast, included in the room rate, was a veritable feast. The rooftop pools at our hotel and the sister hotel connected by a tunnel were beautiful with stellar views of the city and water.

      I can't give five stars for two reasons. First, our air conditioning took three days to fix. Second, the beds would be fine in a convent for ascetics-they were like plywood with a 1/4" of padding on top. Other than that, it was a great stay.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by trissy

      Perfect location

      Reviewed Mar 7, 2012
      by (11 reviews) Wimborne , United Kingdom Flag of United Kingdom

      I don't think we could have chosen a better hotel for our short stay in hotel. It was perfectly situated in the centre of 'old' Havana, from where we could walk in all directions to wherever we wanted to go. Spotlessly clean, very comfortable with friendly, efficient service and excellent food in their various restaurants. An excellent base to explore the city.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Iberostar Parque Central Havana



      Overall we spent 5 nights in Parque Central and I have to say that this is possibly THE best hotel in Cuba. Service excellent, food excellent, facilities excellent, location excellent. I would highly recommend at least a 2 night stay here.

      Great location and hotel


      Great hotel and easy access to everything.

      Stay at the Parque Central


      Excellent hotel stay in "old Havana". I spent three pleasurable nights( 7/14-7/16) in the Parque Central Hotel. Its location, ambience, staff and buffet breakfast were at the five star level. The evening snacks in the lounge area were well prepared and very, very tasty.

      I had heard that the Parque Central hotel did not have a Cuban ambience. In the absence of what was the reviewers expectations I would say that its location and musicians made it difficult for me to not know that I was in Cuba. I would return to the Parque Central Hotel in a heart beat. Keep up the good work.



      Stayed at the NH Parque Central hotel from May 3rd to 10th, 2003. Loved it! Luxurious hotel, amazing lobby, great rooms with an awesome bed, pool on the roof (which is especially nice when everyone else in Havana is coping with the heat - 30 to 35°C), great view, excellent and professional staff at the restaurants and the bars, good and ever-present security, ideal location to discover Havana (especially La Haban Vieja), since almost everything is within walking distance.Although we were at first a bit reluctant to take a guided tour with a carriage around the city (because everyone is always offering you tours and taxi rides, as well as cigars and lunches at their 'paladares'), we took one on our last day, and still discovered more of Havana.There's so much to say about the hotel, but the best remark is that you should experience it yourself!

      Can't beat it!


      This hotel is fantastic even to US standards.You will find it hard to find a hotel in Miami that is of this caliber.The staff is friendly, the food amazing, and the rooms colorful.If you would like a great view request rooms on the 6th or 7th floor. If you like quiet, request a room overlooking the atrium. The french doors open and even though it is an atrium, you get fresh air and the atrium is just spectacular.The business center is great and e-mail is cheap.I truly would return if I get a chance.

      Its not called the Tulip anymore


      Feb 2003 Hotel has new name. Fabulous wonderful comfortable useful lobby, with many seating areas, great bars and the best hamburger in Cuba. Excellent breakfast. This has the 5star feel but more informal souls will not be intimidated. Lots of facilities such as internet and roof top pool and jaccuzzi.. Visible comfortble security... lots of suits talking to themselves... like a Hilary Clinton trip or an expensive Bond street jewellers. Many USA alumni tours and other Americans stay here. maybe the only Cuban they meet is the barman?Rooms are good, carpetted and luxurious 5 star but not phillipe staark/shrager.This is an excellent good bet.. you cant go wrong here ... or try the Telegrapho opposite.

      If you want to feel at home


      We were spending most of our days in Melia Las Americas in Varadero. However, we neede to visit some placese in Havana and decided to take the Parque Cantral, because year before that, we stayed at the Nacional and went out dining to the Parque Central and felt like, we should have booked here instead.Simply, up to European standard of comfortable luxury hotel and thank God, no super mini-skirt staffs inside. Honestly, I was sick and tired of watching employees in Varadero wearing incredibly Russina like mini skirt(you use to see them in state owned Intourist hotels).Food is excellent, service is good, nice atmosphere and simply comfortable. If anyone is looking for real comfort, I would recommend this place.

      Having Havana Both Ways


      Visited Havana in March of 2002. Stayed in the Telegrafo on Parque Central, diagonally across the square (at the top of the Prado) from the Golden Tulip. Naturally, I went over to have a look. The atmosphere, while maintaining a classic Cuban look and feel, differed from many other fine hotels I'd peeked into in that the appointments were clearly fresher and of more recent vintage. This was luxury with which one could be comfortable.

      Take this how you will, but The Golden Tulip was the only place I felt I had to draw myself up to full height and stride by the doorman as if I were a high roller.

      The magnificent lobby occupies two floors, and though I didn't take a room there I could tell it would be a fine place to stay.

      The clincher...and the reason I headed this piece "Have Havana Both Ways"...is the ultra-modern pool/sunning area/bar up on the roof.

      I found Havana's creative use of roofs (restaurants up there, especially!) to be utterly charming in all cases, but if you, like me, are married to someone for whom "preserved" (read: original 1800s equipment throughout the lobby) hotels fail to cause a swoon, then the Golden Tulip is the way to give here everything she wants while you still get one of Havana's classics.

      Oh, and if you're on the fence about going at all? Go. My lasting impression is that of a wonderful people soldiering along in a city that - and our teachers never shared this with us - once rivaled Paris in beauty. Too bad the source of the opulence was traceable to near slave-like conditions out in the countryside. But that's for another discussion.


      Best Choice in Havana


      The Golden Tulip Parque Central has everything going for it: great rooms, warm atmosphere, rooftop pool overlooking old and central Havana, and a perfect location. We spent a week in August 2002 using this hotel as a base to tour Habana Vieja (the old city). We were one block from the old city, in an area that felt perfectly safe at all times. We were also a five minute walk from the Malécon and the Gulf of Florida.

      There is a multitude of great eating establishments within a quick walk (you have to look for them or follow the guidebooks... try one of the social clubs!).

      If you want to see what Spanish Havana is all about, stay away from the Nacional, the Presidente or the Melia hotels because they are too far away; try the Golden Tulip Parque Central.

      One of the Best


      I have stayed at the Parque Central Hotel in Havana twice and am reluctant to say what a wonderful place that it is out of fear that I won't be able to get accomodations there anymore. It is one of the better hotels that I have stayed in anywhere in the world and I have traveled extensively. It is also centrally located in Old City of Havana off of the central park and the capitolio. What is especially nice is that it isn't a huge tourist hotel -- I believe that it has around 250 rooms. A wonderfully pleasant view from the rooftop with a pool and exercise room. For the money it is the best.

      TripAdvisor Reviews Iberostar Parque Central Havana

      4.50 of 5 stars Outstanding

      Travel Blogs from Havana

      Virgin Airlines!

      A travel blog entry by wanderlizzy on Dec 15, 2014

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      Monday 15th December 2014,

      Gatwick to Havana Cuba, courtesy of dear Mr. Bransons airline, Premium Economy. Treated like humans, "Can you hear this B.A.? and the dreadful service we got from you crossing the pond in February." Lovely staff, proper cutlery, a choice of wines, ice creams with our films and a packet of LOVEHEARTS …


      A travel blog entry by wanderlizzy on Dec 27, 2014

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      So Christmas day arrives and problems start to rear their ugly heads.

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      Chaos, that is Havana!!!

      A travel blog entry by wanderlizzy on Dec 16, 2014

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      Room 710 , Parque Central, central Havana, sky blue, time in Cuba 7.45am time to our U.K. bodies 12.45pm! Beautiful, pristine coffee machine in our room. Coffee or filters????? No way! That isnt part of the deal. So we head for breakfast quickly as we to need to get out as we have just 2 full days to explore this manic, decaying capital …


      A travel blog entry by kstubbs97 on Sep 16, 2014

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