Hyatt Regency Rochester

125 East Main Street, Rochester, New York, 14604, United States | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

Travel Blogs from Rochester

Rochester, NY

A travel blog entry by gwenyolanda

Megan Loomis' home Dinosaur BBQ

Day before departure

A travel blog entry by kathylindahl

1

We are all packed and about ready to hit the road. Unfortunately, Hayley managed to get the stomach flu today, so fingers crossed she'll be at least vertical by tomorrow. Ugh, what a way to start! Our first flight leaves for Washington at 6:00 am. We meet Chelsea there and then head to San Fransisco. I'm trying not to count the travel time in the U.S. because the total travel time is daunting! 15 hours from California doesn't sound too bad, right? Wish us luck- off we ...

Lili and santa

A travel blog entry by kathylindahl

2

... sleep but only until 5, when she stood next to my bed saying " Santa was here Mommy! There are lots of presents, and the pb and j sandwich was half eaten. Get up, get up!" Oh, my, that's one way to get on China time early! Christmas Day we had the Lindahl side of the family over for breakfast, then another sensational dinner at Pat & Mike's. We are incredibly fortunate to have such a great family, and that we can celebrate ...

Rochester

A travel blog entry by mcalla2000

We are now approaching Rochester. I was up here about 10 years ago when I was consulting on an outplacement project with Kodak. It was one of the last waves of layoffs in their years of downsizing. They had gone from a peak of about 40,000 employees in Rochester down to about 2000 at that point. Rochester had basically been “Kodak City”. There were also some other very large multi-national corporations based there, but Kodak was king. Hospital wings ...

Rochester

A travel blog entry by thythekat

"Password is Danny is a *****" Thomas telling us the house wifi password "Do you have any bread? (To go with the Marmite)" Julian "Kelly" James saying my name wrong at introductions "Are the cots alright?" James faking concern over the transport back down to the horror movie ...

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on 125 East Main Street, Rochester, is near Strong National Museum of Play, Rochester Museum & Science Center, Memorial Art Gallery, and Frontier Field.
Map this hotel

Amenities

View all amenities
       

    Historical Traveler Reviews Hyatt Regency Rochester

    This is a Hyatt? Can't be...

    from

    Wow, what a miserable hotel. Nothing fine about it. The bed in my room was a murphy bed - they pulled it out of the wall. It was incredibly uncomfortable, worse quality than a bad sofa bed. The amenities are old, the bathroom was dingy and the towels are scratchy. The Hyatt Regency in Rochester is substandard.

    Best in Rochester

    from

    The Hyatt is about the best you can do in Rochester. All in all its a pretty good hotel. The rooms are definitely in need of renovations, but the service is great, the bar staff is very friendly and its in a good location downtown.

    Just ok, one step above holiday inn.

    from

    I stayed here for 42 dollars for one night.

    Just Good

    from

    It was "good". But with Hyatt's, my expectation is "great". The room was all right. The bar was nice. The pool was tiny and cold. If you're a walker, like me, the neighborhood might scare you.

    Shuffle off to Buffalo

    from

    The Hyatt Regency Rochester claims to be the finest hotel in Rochester. If so, this is a sad statement about the city. My wife and I stayed there for one night on the way to Toronto, Canada in August 2004. Our room was absolutely filthy with stains on the sheets, a dirty coffemaker, hairballs on the floor, and a tub that wouldn't drain because it was so grotesquely clogged with hair. I am happy to say that an effort was made to please as the manager gave us a free bottle of champagne, chocolate-covered strawberries, fresh fruit, in addition to comping us the room. This hotel, as with two other Hyatts where I have stayed, appears weathered and in need of an exterior facelift. Furthermore, the rooms are expensive at this hotel with the surrounding area being delapidated and somewhat depressing. While claiming to be a four star, I would have to say that the overqall quality of the hotel is not up to par with its rating. If given the opportunity of staying at the Hyatt in Rochester a second time, we would both decline and travel to Buffalo or Niagara Falls.

    Great service

    from

    I stayed at the Hyatt Regency in February of '04 and had a very pleasant stay. The staff was extremely helpful and available for my every request. They informed me of events and great places to dine outside of the hotel. The room was clean and comfortable. The only negative thing about my stay was the hotel restaurant. The service was slow and the food was sub-par. Otherwise, a very nice experience.

    A Pleasing, Uneventful Stay

    from

    Got a Priceline room for the July 4 holiday and was very pleased with what we got for the money! Our room on the 20th floor was very clean, spacious, and well lit (many lamps). Tile and ceramic bath was sparkling clean, good towels. Modern furnishings, in very good condition. A/C worked fine. Comfortable bed. Service was exceptionally friendly. Could see the fireworks out the side of the west-facing window. Signs indicated that a follow-up survey would be sent and encouraging us to participate, "we strive for fives" was their slogan. I am thinking that perhaps the management has put some money and effort into providing a more satisfactory experience, since our stay was much more impressive than the ones read about here previouslly!

    Service A+... But Basic Accommodations

    from

    Attended a conference at the Rochester Hyatt Regency and stayed overnight. Prior to my stay, I had extensive contact with the reservations and accounting departments arranging accommadations and dealing with business type payment issues; very friendly, professional and helpful. Upon check-in, there was a problem with the special rate I had secured through their reservation service. Confusion ensued but the situation was solved in a timely, professional manner and I was even given a better rate AND fresh fruit and bottled spring water delivered to my room to make amends for the situation ( thanks to Chandra). Parking is inexpensive ($3.00 a night) and the garage is adjacent to the hotel (no valet). Lobby is beautiful; somewhat "NYC-ish", very spacious. I requested a complimentary room upgrade when checking in but was politely informed all rooms are similiar (later discovered there were "suites"). The room was clean but very basic and somewhat worn - scratched furnishings, dirty upholstered desk chair, lightly stained carpet. Bathroom was OK; adequate towels, limited amenities. Quick, friendly response when I informed the front desk I was in need of an in room coffee set up. Bed was a little uncomfortable, no club chairs or table (just a desk and chair). Adequate TV with good cable stations. USA Today was delivered to the room in the morning. The pool area was OK; the water was clean but the pool itself was not (plastic liner). Nonetheless, it was refreshing and appreciated. The whirlpool was not warm enough and really could have used another twelve inches or so of water. The exercise room was great; modern equipment in good working order, TVs, water, towels, etc...and opened 24 hours. The hotel is located right in the middle of downtown Rochester near the river, two blocks from Dinosaur BBQ; do yourself a favor and walk over for lunch or dinner (best BBQ in the world and a very "eclectic" mix of patrons). In conclusion, an average hotel with great service...at least during my stay and mostly due to the front desk personnel. Side note regarding conference accommadations: I spent two days in the Grand Ballroom and my internal body tempature plummeted to a personal record low.....and I'm originally from Buffalo!!! We were warned ahead of time in our conference literature to "bring a sweater or light jacket as room tempatures may vary". Well, it didn't vary much...always FREEZING!! Difficult to regulate.... maybe but, unless there's dancing and an open bar, an area that big should never be that cold!! Oh, lunch service that was included with the conference was somewhat rushed, mechanical and the food was less than stellar. The morning continental breakfast and afternnon snack set-ups, also included, were average. None of this would keep me from attending another conference/function at the Rochester Hyatt Regency - I just want to inform future event planners and "attendees". I've certainly experienced worse in my professional conference/training history!!

    Better off Staying Home

    from

    To celebrate the coming of 2004.. My husband made reservations at the Hyatt Regency Rochester.. When we first arrived.. they couldn't seem to find our reservation.. So we had to settle for what was left over......

    A tragedy of a hotel.

    from

    This is a tragedy of a hotel.

    TripAdvisor Reviews Hyatt Regency Rochester

    4.00 of 5 stars Excellent