Hyatt Regency Pier Sixty-Six
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TravelPod Member ReviewsHyatt Regency Pier Sixty-Six Fort Lauderdale
Historical Traveler Reviews Hyatt Regency Pier Sixty-Six Fort Lauderdale
Beautiful & Good location
Stayed here for 1 night pre-cruise in February. Beautiful grounds! We had a very large room with a balcony facing the waterway and it was very quiet. The bathrooms were exceptionally spacious. Really enjoyed the resort like pool area. The pool water temperature was nice & warm and the whirlpools were wonderful. There were also ping-pong tables. Went to the rotating lounge on top level in the evening (the 5$ cover was waived if you were a guest of the hotel). Excellent band played. Watched the night lights of Fort Lauderdale and enjoyed stepping out on the rooftop lookout for fresh air! Never ate anything so I can't comment on the food. My one recommendation is to make sure and get good directions to your room from the front desk if you are not in the tower. I think the front desk staff is so familiar with their facility that they forget the guests may not have ever been there before. The rooms in the lanai area are very spread out and you could go for a very long hike if you make the wrong turn.
My husband and I stayed one night at this Hyatt after a weekend in the Keys. Upon arriving we were thrilled with the the quality of service we received at the vallet and at check in. The grounds were well kept and the gardens were beautiful. However, we were stuck in a very noisy room near the golf cart storage area and laundry area where the staff pushed large bins of towels in front of our door late in the evening. The food in the lobby dining area was much like something I'd be given in a hospital - very bland. And the wine selection was terrible. The dining room staff was friendly, but slow. We were disappointed that the pool closed very early in the evening, so we were unable to read or have a drink at the poolside after dinner. I would not recommend this hotel to someone that is wanting to spend a whole weekend or more in the resort itself. But we were happy with the price we paid ($140) for one evening.
Old and tired!!!
I had a very unpleasant stay at this Hyatt and had to check out after the second night. I stayed at the hotel over New Years Eve. First of all this is an older property and needs to fixed up a bit. I was given a room that had an air conditioner that sounded like a jet engine, which allowed little sleep. I called the front desk to complain. They could only reaccomodate me in a Tower room for additional fee and stated that the air conditioner would be the same. I decided to stay put since I really did not want to change rooms and end up in the same situation. The next day we were to have lunch by the pool. As it was during a holiday period the pool side restaurant was packed. The Hyatt only had two servers and one of them was serving to people at the pool.
We waited an hour to even be acknowledged. It was unbelievable. I must have witnessed 50 people get up, complain and finally just leave. I would think they should have enough staff for the holidays. There were also not enough louge chairs around the pool for everyone, which is a big issue for me as I don't think one should have to wake up early on vacation to get a space.I also found out that this is only one of three franchised Hyatt hotels in the US and it shows. I checked out early, after two days of no sleep, and switched to the Renaissance, which is a much better hotel. It is too bad since the Hyatt is in a nice location.
Worst Hyatt I ever stayed at
A group of six stayed here the night before leaving on our cruise and what a nightmare! It all started when we got to our 2 rooms that were supposed to accomodate the 6 of us by having 2 doubles in each room.
Both rooms had king sized beds and when we asked for one of the rooms to have at least 2 doubles (my parents were obviously okay with the one king bed), we were told that was not possible because the hotel was sold out. We had called the night before and were told that we were confirmed for 2 rooms with 2 double beds in each. Then, we were told that management would take care of the problem but we'd have to wait until 4:00 to get into our room. When 4:00 rolled around there was no room with double beds and their solution was to provide roll-in cots!
After paying what we did, that wasn't my idea of a solution. We asked again to speak with management and finally we were accomodated after much frustration. However, the original room was w/a view of the port and this one was w/a view of the rooftop. When we asked to comped for one of the rooms, managements solution was to provide us with free breakfast in the morning (which was mediocre to say the least) and give us $50 of incidentals per room (which we would not have used in a one evening stay). Again, we called management but to no avail. Their response all day was "We're sorry, but..."
The piece d`resistance came when our shower overflowed out into the bathroom and soaked everything (at 10:30 at night). Maintenance came up with a long metal rod and looked at the shower drain and left without doing a thing. We waited for him to come back and after 40 minutes we called down again to the front desk. We were told he had fixed the drain (he didn't) and the drain should work now (it didn't). He came back up again, shoved the metal rod down the hole and called it good.
At this point it was 11:30 at night. The hotel, by Hyatt standards, was a total disappointment. I have stayed at Hyatts around the world and the customer service here was pathetic. Everyone passed the buck to someone else. The front desk people were cranky when we checked in, the rooms were dirty (dark stains on the carpet, the lamp shades - who knows what those stains were from?) The food was overpriced for the quality. Maybe this particular Hyatt needs to rename itself because it definitely does not deserve the name it boasts on the outside of the building.
Here's the kicker! We were traveling with one of the market/customer service reps from Expedia.com who had set up the reservations through her company. When we told them this, their response was, "Oh! We don't have a note in our system indicating this." My question is, "What difference should that have made?". Shouldn't great customer service be extended to all who stay here regardless of what company you represent or who you might be?
I will never stay at this Hyatt again as long as I take cruises out of Fort Lauderdale! The Comfort Inn would have been a better deal.
I found a great rate on the hotels website $119! The only hitch was I had to pay it in full up front. It was worth it. Driving up the valet welcomes you as does the bellman. The parking is 14 dollars per 24 hours period but that includes having it pulled up for u when u call so when u walk up front it is there and parking it. For ten dollars you park it yourself. The check in was quick and painless, I had signed up on thier website to be a gold passport member must have helped. Its free go for it. The room was a hike to get to, but a nice walk by the great outdoor pool with fountains. The Lanai rooms are situated around the pool half face the pool and the outer rooms face the river or canal. We had a room that faced a river with million dollar yachts two doors down. Great view. Decent size room the bathroom did not have a fan so the mirror got fogged up, the sliding glass door to the outside patio did not lock and a bulb was out in the vestibule on entering. The door was fixed while we were at the pool but they forgot to replace the bulb. Not a biggie. I cant stress how nice the view was.We went for a walk along the back of the hotel which brings u to the Marina. wow. If you dont want to walk out to the pub/restaurant at the end of the Marina the bellman will drive u in a golf cart! The view from the Pelican restaurant is great. I stood there for a while one morning and took it all in, the cruise ships, charter fishing boats heading out etc.. I gave my wife a hour long swedish massage for xmas present at the Spa. She enjoyed it. The staff was great. At the pool there are balls for the water basketball and volleyball for free. People had gone out early and staked out thier spots with towels at the pool I would suggest u do the same, i dont agree with it, but when in rome... Lots of shade at the pool which I liked, most pools dont have any. I asked for a late checkout they could just give me an hour extra cause they were sold out that night. Flight wasnt till 8pm so we checked out , bellman held our bags and we changed at the spa after a nice shower and suana. Then u must go to the revolving restaurant for happy hour 2 for 1 drinks and a Fantastic view! NOTE they didnt tell us until we got up there that children are not allowed during happy hour for whatever reason, Im going to look into that one. They should mention it before u get the kids pumped up to go there. they let us stay for 5 min to view then we left. They do serve booze there.. i dont know, i will look into it, my brother in law owns a restaurant in ft lauderdale will post info. Overall, great time was had by all and would stay there again.
oh, the beach is a long walk, cab is only three bucks, parking at the public beach is 6 bucks for the day.
Very good value
Very nice hotel with great views of Harbor. With this hotel you will get more yachts and waterway then the beach. The beach is a 5 minute cab ride or watertaxi. Very friendly staff with rooms in the tower and around the pools. Tower is nicer than poolside - but poolside is where you get the value. Pools are very nice with a bar cabana nearby.
Restaurant at top of tower is bonus. Good luck
Not too bad.....
We stayed here a night before a cruise. The lobby is very nice. The room was fresh and updated (stay in the tower) but quite loud at night.
Great views from the roof. The pool was ok but not as nice as in the pictures. The food was average. Fairly pricy (a beer was $7).
Very Relaxing Stay at Pier 66
We stayed here for a long weekend through a package deal (airfare and hotel for $700 for two). It was just what we were looking for, very low-key, good service, nice (though pricey) spa services. Tennis costs $10, which was a surprise. You have to sign up for the Hyatt gold pass to use the gym free of charge, but it's worth it for a. a workout or b.
to use the high pressure shower and sauna after a day at the pool. The pool area was uncrowded (mid November) but needed some more picking up of leaves in the water. Our room was small, but comfortable. Skip the breakfast buffet (runny eggs and strange-tasting bacon). Don't miss the happy hour at sunset (2 for 1 drinks and hors d'ouvres) at the hotel's revolving bar is a great way to have a light dinner of snacks like cheese, crackers, olives, paella and deli meats. We stopped in for a drink before our flight back to new york and didn't miss the lack of dinner from the airline... All in all, a good stay.
We liked this hotel. It was reasonable and the pool area was nice and clean too. The price is reasonable for the Hyatt regency.
Bad Management? Not good for meetings.
We had a Tradeshow at the Hyatt and even before we started, nobody returned calls like conference manager, catering manager etc. so we could not plan our event there. When we got there, employees were not helpful and even the front desk did not do what asked like we had ordered an easel and needed our tradeshow cases but nothing happened. So we had to go thru their maintenance facility to pick up our stuff. The management seems to be not very helpful either.The rooms were average for a Hyatt, food good, nice pool and garden area, the waiting people and valet/help service were really nice.
TripAdvisor Reviews Hyatt Regency Pier Sixty-Six Fort Lauderdale
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