Sheraton Los Angeles Downtown Hotel

Address: 711 South Hope Street, Los Angeles, California, 90017, United States | 4 star hotel
 
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Location

This 4 star hotel, located in the Downtown/Wilshire area of Los Angeles, is near Macy's Plaza, Macy's, Los Angeles Convention & Visitors Bureau, and Bunker Hill Steps.
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Amenities

       

    Historical Traveler Reviews Sheraton Los Angeles Downtown Hotel

    Terrible place for the high price

    from

    The place was not what I was expecting. My friend and I had ordered a room with two beds, we get there and theres only one. All they could do was give us a rollout bed. The place looked old all around. The shower water was never hot. The place was completely average and thats not acceptable when their prices are as high as they are. I would not recommend the place to anyone.

    Great Place!

    from

    Really nice place. We stayed one night attending a Yoga championship being held in the ballroom and we were very impressed. Very clean, very comfortable. The beds are to die for; huge and extremely comfortable. Now my wife wants me to go find one to buy!

    Professional staff, very courteous and pleasant. Nice resturant, although a little pricey.

    Corner Rooms have great Downtown Views!

    from

    Had a weekend getaway to the Sheraton and was upgraded to a corner room on high floor. Wall to wall windows on 2 walls gives you a fantastic view of downtown and mountains off in distance. Great location since I had tickets to Staples Center! Fantastic beds!

    Nice

    from

    It's hard to reconcile the negative reviews of this hotel because it seems like a perfectly decent mid-range business class hotel. Room was clean. Furnishings were nice. Beds were comfy. Lots of pillows. Soap and other amenities provided. A/C quiet and functional. There was a sign saying "pardon our dust while we remodel", so I guess there's a chance of getting an older room, so that's something to check. Service personnel were friendly and efficient. I had booked through an online agency, and had a reservation for a smoking room for some reason. I was able to change to a non-smoking room with no trouble (this was a weekend night though, so probably they were comparatively empty). Location is excellent if you need to be downtown, and next to the 7th St metro stop.

    Abnormal Billing

    from

    The L.A. downtown Sheraton hotel chraged our credit card abnormally after we checked out by breaking up the total amount and charged the card multiple times without notifying and approval from us. This caused our card company to block the use of our credit card due to the suspecious activities. The hotel accounting was hard to reach and offered little information and would not explain nor investigate why they billed abnormally to their customer's credit card. Complained to the customer service but emails were sent around and with no results

    OK...but nothing more

    from

    Well, I have stayed at quite a few Sheraton hotels across the world and this one was nothing special. The rooms were OK, nothing fancy, but by no means bad. To get to the hotel you have to go through a mall (which was kind of creepy at night) which was not very nice. Location is ok, a lot of traffic at night, which woke me up several times. The subway is right across the street, as well as several restaurants and fast food joints. I would rate the hotel as below average overall (by Sheraton standards) but it was in the process of being remodeled.

    Not much to complain about

    from

    Chose this property to attend concert at Staples Center approx. 8 blocks away. Hotel is relatively modern, extremely clean, beautiful bouquets of fresh flowers in the lobby, service personnel helpful and friendly. Valets nice. Our room was pristine-the bed was wonderful--bedspread crisp, sheets comfy. Good water pressure. We were on the 14th floor and could hear traffic below. Small bath, one sink. Standard storage/double mirrored closet. Two restaurants. Bar lounge off lobby has small couches/tables, high bar stools/tables. Several large flat screen tvs. Shopping mall out the door by lobby provides Macys, Ballys Gym, Borders, Hallmark, Robeks, and small eateries. Rite Aide across street to stock up. Our standard/king bed, non-smoking room was $99, overnight parking $24. Add hotel tax, and we were out the door for $135...not bad for downtown. Nice overnighter!

    Never again

    from

    The hotel was over booked when I arrived mid-week. They put me in a smoking room and would not negotiate a lower price ($189). The room was so dirty I would not take my shoes off. My co-worker asked for a glass of red wine in the lounge and got white. When she pointed this out to the waitress she picked up the glass in a huff and brought the red wine and practically slammed in on the table without saying a word. We again tried to negotiate a lower rate for the inferior room and service but were refused. Never again will we stay here.

    Mediocre service and shady business despite the name

    from

    I stayed at this hotel during a computer graphics conferehce in early August this year. Despite the great name, the hotel service is pretty bad. As some other reviewers pointed out, the room air conditioning is terrible, at night it's cold and in the day it's hot. The first two days I stayed there, there were no bathing soap and shampoo and I had to ask the room service lady to deliver them. Shower water is only warm, it feels like you will be catching cold after taking the shower.

    The worst part is they screwed up my bill. They charged me 40% more than my reservation room rate. Their accounting department service is horrible, I had to call two days non-stop to get someone to really help me. Most of the time they were simply transferring my call to one department to front desk and another department. I have to say that I will never want to live in this hotel ever.

    TripAdvisor Reviews Sheraton Los Angeles Downtown Hotel

    3.50 of 5 stars Very Good
     

    Travel Blogs from Los Angeles

    Day 1 - Hollywood!!!

    A travel blog entry by courtneypender on Jul 05, 2014

    12 photos

    After tracking down the shuttle bus, I arrived at the hotel... It was about a 15 min bus ride out of LA airport. Staying at the Sheraton Downtown LA. Put my stuff in the room and had a walk around Downtown LA.
    Macy's happened to be joined to my hotel - well planned! :)
    I worked out the underground train system... Yes it's just like the …

    Classes, classes, more classes and pub crawl

    A travel blog entry by janna.in.la on Aug 02, 2014

    15 photos

    ... said she would love to come and teach in both Amsterdam and London, so I really hope she does someday soon.

    After Malaya her class I went to hollywood boulevard and hollywood and highland for some shopping and food. I looked for an all black outfit and a flannel shirt, with some ripped jeans shorts and combat boots which were the required outfits for the music video we were going to be taping as a part of the Hollywood Summer Tour programme which starts this sunday. I ...

    Hollywood

    A travel blog entry by laura_schofield on Jun 14, 2014

    4 photos

    ... helicopter appeared over head and seemed to have a spotlight on one particular area a few blocks from us - not sure what was going on but it got our attention. Once finished we packed up and walked back the hostel which was only 20 minutes away. We were offered a lift back by a gentleman in a car but come on this is LA and we aren't stupid! We politely declined and hurried off. Back at the hostel the exhaustion of travelling set in and we both passed out pretty ...

    Route 1 Road Trip. West Coast USA

    A travel blog entry by sambeavis on Apr 02, 2014

    12 photos

    ... get our hearts pumping on a decent walk in the sunshine. All feeling a little let down with LA besides the walk we started the drive up to coast in the direction of Santa Barbara. Not realising how long it would take to get out of LA alone we were running out of daylight so stopped at Ventura for our first nights camping, having taken a detour down a wrong road that proved to be beneficial as we found a great fresh fruit stall and stocked up. I couldn't believe how cheap groceries were ...

    Exploring more of LA

    A travel blog entry by colinhardcastle on Sep 19, 2013

    54 photos

    ... than the other outlooks.

    We get out of the tourist trap and head back down to around Hollywood, and aim for Griffith Park. Getting a little lost, as we weren't using my phone at the time, we manage to drive past a few of the movie studios instead, so it was a "good" lost! :-)

    Griffith Park is huge, so it takes us awhile to drive through the whole park when we do find it. We still aren't sure where to go, but we definitely ...

    Traveler Photos Sheraton Los Angeles Downtown Hotel

    Our room view. Downtown LA
    Los Angeles, United States
    On the way to the beach
    Los Angeles, United States