Sheraton Los Angeles Downtown Hotel

Address: 711 South Hope Street, Los Angeles, California, 90017, United States | 4 star hotel
 
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Location

This 4 star hotel, located in the Downtown/Wilshire area of Los Angeles, is near Macy's Plaza, Los Angeles Convention & Visitors Bureau, Bunker Hill Steps, and Macy's.
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Amenities

Photos of Sheraton Los Angeles Downtown Hotel

             

          Historical Traveler Reviews Sheraton Los Angeles Downtown Hotel

          Terrible place for the high price

          from

          The place was not what I was expecting. My friend and I had ordered a room with two beds, we get there and theres only one. All they could do was give us a rollout bed. The place looked old all around. The shower water was never hot. The place was completely average and thats not acceptable when their prices are as high as they are. I would not recommend the place to anyone.

          Great Place!

          from

          Really nice place. We stayed one night attending a Yoga championship being held in the ballroom and we were very impressed. Very clean, very comfortable. The beds are to die for; huge and extremely comfortable. Now my wife wants me to go find one to buy!

          Professional staff, very courteous and pleasant. Nice resturant, although a little pricey.

          Corner Rooms have great Downtown Views!

          from

          Had a weekend getaway to the Sheraton and was upgraded to a corner room on high floor. Wall to wall windows on 2 walls gives you a fantastic view of downtown and mountains off in distance. Great location since I had tickets to Staples Center! Fantastic beds!

          Nice

          from

          It's hard to reconcile the negative reviews of this hotel because it seems like a perfectly decent mid-range business class hotel. Room was clean. Furnishings were nice. Beds were comfy. Lots of pillows. Soap and other amenities provided. A/C quiet and functional. There was a sign saying "pardon our dust while we remodel", so I guess there's a chance of getting an older room, so that's something to check. Service personnel were friendly and efficient. I had booked through an online agency, and had a reservation for a smoking room for some reason. I was able to change to a non-smoking room with no trouble (this was a weekend night though, so probably they were comparatively empty). Location is excellent if you need to be downtown, and next to the 7th St metro stop.

          Abnormal Billing

          from

          The L.A. downtown Sheraton hotel chraged our credit card abnormally after we checked out by breaking up the total amount and charged the card multiple times without notifying and approval from us. This caused our card company to block the use of our credit card due to the suspecious activities. The hotel accounting was hard to reach and offered little information and would not explain nor investigate why they billed abnormally to their customer's credit card. Complained to the customer service but emails were sent around and with no results

          OK...but nothing more

          from

          Well, I have stayed at quite a few Sheraton hotels across the world and this one was nothing special. The rooms were OK, nothing fancy, but by no means bad. To get to the hotel you have to go through a mall (which was kind of creepy at night) which was not very nice. Location is ok, a lot of traffic at night, which woke me up several times. The subway is right across the street, as well as several restaurants and fast food joints. I would rate the hotel as below average overall (by Sheraton standards) but it was in the process of being remodeled.

          Not much to complain about

          from

          Chose this property to attend concert at Staples Center approx. 8 blocks away. Hotel is relatively modern, extremely clean, beautiful bouquets of fresh flowers in the lobby, service personnel helpful and friendly. Valets nice. Our room was pristine-the bed was wonderful--bedspread crisp, sheets comfy. Good water pressure. We were on the 14th floor and could hear traffic below. Small bath, one sink. Standard storage/double mirrored closet. Two restaurants. Bar lounge off lobby has small couches/tables, high bar stools/tables. Several large flat screen tvs. Shopping mall out the door by lobby provides Macys, Ballys Gym, Borders, Hallmark, Robeks, and small eateries. Rite Aide across street to stock up. Our standard/king bed, non-smoking room was $99, overnight parking $24. Add hotel tax, and we were out the door for $135...not bad for downtown. Nice overnighter!

          Never again

          from

          The hotel was over booked when I arrived mid-week. They put me in a smoking room and would not negotiate a lower price ($189). The room was so dirty I would not take my shoes off. My co-worker asked for a glass of red wine in the lounge and got white. When she pointed this out to the waitress she picked up the glass in a huff and brought the red wine and practically slammed in on the table without saying a word. We again tried to negotiate a lower rate for the inferior room and service but were refused. Never again will we stay here.

          Mediocre service and shady business despite the name

          from

          I stayed at this hotel during a computer graphics conferehce in early August this year. Despite the great name, the hotel service is pretty bad. As some other reviewers pointed out, the room air conditioning is terrible, at night it's cold and in the day it's hot. The first two days I stayed there, there were no bathing soap and shampoo and I had to ask the room service lady to deliver them. Shower water is only warm, it feels like you will be catching cold after taking the shower.

          The worst part is they screwed up my bill. They charged me 40% more than my reservation room rate. Their accounting department service is horrible, I had to call two days non-stop to get someone to really help me. Most of the time they were simply transferring my call to one department to front desk and another department. I have to say that I will never want to live in this hotel ever.

          TripAdvisor Reviews Sheraton Los Angeles Downtown Hotel

          4.50 of 5 stars Outstanding
           

          Travel Blogs from Los Angeles

          Leaving LA

          A travel blog entry by lloydsletloose on Oct 21, 2014

          18 photos

          ... board. Luckily for a dollar each, it only took about half hour of discomfort before we fell out onto the sidewalk of the transfer station. Change bus, but this time it was geared up for travellers and had case racks, With a swift change at the airport, out of our beach bum gear and going for the more traditional traveller look of jeans, t-shirts and sneakers, We do love a direct check in, no waiting and ridding ourselves of all our weighty stuff. Taking only ...

          The people watching capital of the world

          A travel blog entry by swandawg on Aug 30, 2014

          25 photos

          So it's my last night in Los Angeles and I'm starting to feel a little nervous about going off on my own. It's all very well being thousands of miles from home but when you have good friends around you who know where they're going, can help you with how much you're supposed to tip for different things (there are so many bloomin' rules) and can tell you the parts of the city you need to avoid, it does make this a whole lot more simple. I suppose I will get used to figuring these things out ...

          Breaking the Ceiling (1978)

          A travel blog entry by lizonya on Jul 20, 2014

          3 photos

          ... you’d really GET a masters degree,” he admits. “And I can’t invest my time and money on you, when you’re bound to fall in love, get married, have children, and leave the workforce.”

          “But I don’t want children!”

          “All women want children.”

          I feel cheated and discouraged. How can I change the minds of men running this company, when they are so prejudice? ...

          Leave the US

          A travel blog entry by manchedda on May 22, 2014

          1 photo

          ... magical. Later today, I will be hopping on a plane that will transport me across a large body of water to another land. A place that has been around for thousands of years with ground breaking architecture and culture. Watch out Rome, here I ...

          Traveler Photos Sheraton Los Angeles Downtown Hotel

          On the way to the beach
          Los Angeles, United States
          Our room view. Downtown LA
          Los Angeles, United States